"I could not be more pleased and satisfied with the service and product afforded by Furniture Savings. Although, we had a problem with a damaged pedestal the transaction was handled professionally and I was able to retain the damaged table until a new one replaced it. It arrived last week and the old damaged one removed and the new pedestal is perfect and I couldn't be happier. It's seems to be difficult for most companies to deliver when everything goes smoothly and here there was a hiccup and Furniture Savings made it as pleasant as possible. Taylor was extremely courteous and helpful as well as any of the other staff that I had dealings with.
I will definitely be purchasing additional items and recommending them to all my friends.
Edna Klopfer - Connecticut
"Please send me a copy of the invoice for the bedroom set that I bought.
John Urubek - Illinois
"I've been dealing with BoSmith furniture since 2009. I have received the most courteous, professional and competent service from Fritz, his dad, his staff and employees. I've bought several thousands of dollars worth of Lane Living Room furniture and and Broyhill Dining Room furniture and other home fixtures without one negative experience. Great retailer.
Also, the after-sales service I've received on furniture adjustments and follow-ups on customer satisfactin are above and beyond my experiences with other retailers in the last 50 years of my llife. I've recently ordered a new Lane recliner for my wife and am certain it will more than meet our expectations. After all Fritz is a professional and so are all the good folks at BoSmith.
I've been and continue to be extemely satisified with BoSmith and Furniture-Savings.com
Keep up the great work
Vance Davis - FL
"I have several pieces by Aico collection.... Even down to my bedding ...... I love Furniture-Savings. My husband,and I are very please with them. The delivery guys were, and always very careful with your pieces. Thank you , Fritz, and Janet ! I can always count on them two.... Keisha Gray, North Carolina"
Keisha Gray - North Carolina
"Ordering from Furniture-Savings.com was a great experience. Name Brand, quality furniture at over 20-25% savings compared to shopping locally. If you've seen a product in a store, be sure to comparison shop with this company. It is a "no-brainer".
Delivery was a breeze as well with complete "set-up" in the house. We would definitely order from them again."
R. Myers - TN
"furniture arrived on time as arranged by carrier. everything was well packaged and protected, no damage. the delivery men unpacked everything outside, moved items inside and assembled everything. placed the furniture where i wanted it. they hauled away all packaging, cleaned up the work area. excellent service and the furniture is as described on the website."
steve - washington
"Hello, I wanted to Thank you all for your great service. I am very happy with the furniture that I ordered as I knew I would. I would highly recommend your company. From the gal who took my order to the gentlemen who delivered my furniture every one was great. Thank you"
Wanda Adamson - CA
"I would definitely buy from Furniture Savings again. They have a great selection of furniture and very good prices. Their service is wonderful. They do everything they outline on their website. No surprises! Delivery personnel were perfect too."
Angie Turner - Ohio
"We bought a pub table and 6 chairs. The price was better than at the local store for exactly the same item - which is why we decided to buy it from this store. the delivery took 4-5 weeks (as expected). The item arrived in excellent condition and the delivery men set the tables quickly and without incident. Me and my wife are very happy with the whole experience and would buy there again.
One small issue - a couple of the chairs wobble a little bit."
RAHUL TAMHANEY - PA
"EXCELLENT--FROM START TO FINISH. ORDER DELIVERED PROMPTLY. DELIVERY MEN ASSEMBLED QUICKLY AND EXPERTLY."
AL MAFFEO - PA
"Very pleased with the Dining room table & chairs that I ordered
Set up was excellent & professional"
Debra Michael - SC
"I purchased the Kincaid Homecoming Vintage Pine farmhouse table and 6 chairs. The ordering process was great, and so was the delivery. The delivery had a bump in that it was a day later than expected due to mechanical difficulties with the truck. When the delivery was made, my husband said that the two gentlemen were very helpful and professional. They set the furniture up and removed all the packing materials. The only thing that I have questions about is that there was no paperwork (other than a delivery form) that accompanied the delivery. When I made my purchase, I received a protection plan, but since I didn't receive any paperwork, I have no idea as to how the protection plan works in the event I need it. Can someone please send me that information? Thank you so much for making this furniture buying experience such a good one. ****We are glad to hear everything went well. You should have received the protection plan information via email. I will make sure another copy is sent t"
Anita Branch - Texas
"Thank you very much for your courteous and professional service. After placing my order for the Cortina group bedroom sleigh collection, I didn't realize until 2 days before delivery that the armoire did not appear on the invoice. I immediately contacted a staff person by the name of Jason and he delivered prompt and satisfactory answers to all my questions and concerns and assured me that my satisfaction was guaranteed. My armoire will be delivered in 6-8 wks. I will definitely use your company again for any furniture needs that I may have. Again, thank you and continue giving excellent customer service. This was the most pleasant buying experince I have encountered. Kudos to the delivery as well."
Alice Clay - North Carolina
"Delivered after 6 weeks from purchase date but I'm ok with (saved 500 $ ).love my new recliners,will buy again from You.
Delivery crew 5 stars .Thank you."
Jerry - NY
"This was our first experience in ordering such a large purchase online.
Jason was very courteous and answered all our questions. Delivery was ahead of schedule. We were please with the setup which was personally supervised by Jason assisted by Cliff ... Thanks again"
Eric & Stephanie - New Jersey
"My mom and dad have the Broyhill Attic Heirloom table and chair set. I absolutely love this table so much I have been searching for the best deal for over a year! I finally came across furniture-savings.com and had to buy it! The staff is incredibly professional and helpful. I called the number for additional savings and was so happy with the service. We were totally expecting to have to wait longer than we did; from the time of purchase to delivery we only waited 4 weeks and the delivery guys delivered a day early!!!!!! I definitely recommend d this website for all of your furniture needs."
Crystal - Massachusetts
"My bedroom set is absolutely beautiful. It's a Virginia House Salem Collection (also known as Vaughan-Bassett). Quality is the same as my last set which lasted 30 years. I appreciated Furniture-Savings sending me samples of 2 wood groups I was looking at, it definitely helped with my selection. Delivery was quick, the delivery men were nice, courteous - BUT made 2 mistakes with setup. One with bed supports, which Furniture Savings has sent me knew ones and the problem is resolved AND they didn't remove a piece of wood in the front center of dresser, which was there for shipping. That I haven't been able to remove as I don't have the manpower to pick the dresser up, so I'm a little bummed about that can you can see it. But I have already recommended this company to 2 friends looking for furniture and would use them again."
Carole - CT
"I am so pleased with my new piece of furniture. It is exactly what I wanted. The delivery was much faster than I expected. The gentlemen who delivered the piece arrived when they said they would and were very careful when placing it in our home. They were efficient and very pleasant to deal with.
If I am in need of furniture again this will be the first place I look and will definitly recommend them to others!
Mary Oubre - Louisiana
"We received your notification of impending delivery on Monday, June 10, 2013, and were contacted by phone the next day by the delivery person, (Rick?), with whom we agreed to accept next day delivery. Our two new dining chairs were hand delivered before 8 AM, Wednesday, June 12, in excellent condition. Your conscientious and friendly contractors had assembled the chairs and wrapped them in packing quilts for transport, and rather than drive their truck and trailer into our tricky driveway, they parked on the street, walked in to confirm the customer/location, and went back out to the street to carry in the chairs. In the 27 years we've lived here, few visitors to this house have exercised such forethought.
The chairs are beautiful, scaled larger than expected (a welcome attribute), and very well made; I am not disappointed in any way. I am extremely pleased with the entire transaction, and very impressed with your prompt and courteous service. I definitely will look to you for"
Rosemary A - VA
"Excellent quality furniture and great service! I'm very happy."
Dhurata - New York
"The delivery was quicker than I expected.
We are very pleased with the quality of the piece of furniture. It is everything that was advertised."
Elmore - South Carolina
"I bought the Broyhill attic heirloom bedroom suit about 5years ago. I have moved and cannot find the instructions on how to put the metal support frames together I NEED HELP PLEASE. Oh by the way LOVE the ATTIC HEIRLOOM collection I have several pieces of it!!!!! Thanks need help sleeping in floor on mattress desperate in TN"
Tammy - Tn
"I ordered 6 pieces of Kincaid furniture and it is so beautiful, we are really really pleased with the quality and service received. Everything was shipped together & arrived sooner than expected. The furniture is so much prettier in person - I couldn't be happier with this purchase. I would definately shop here again."
Denise - OH
"We received the Vaughan-Bassett Natural Lifestyles in Merlot bedroom set on Saturday. The delivery men were polite, careful, and took away all the packaging. They even made sure each piece was in the "right" location. The set arrived in excellent condition (no damage that we could see) and is stunning! It seems to be good quality (important since it's a "big boy" set for our son) and is very attractive with nice details. From order to delivery took just under 1 month, which was a little earlier than estimated. We've already recommended furniture-savings.com to friends and family who saw photos we posted of the set after the room was set up and inquired about it."
Jessica - NC
"I ordered a bench on June 15, 2014. My receipt says "Please allow 4-8 weeks (shipping to CA)".
August 12, 2014 marked 8 weeks since I placed my order.
Today is September 10, 2014. It has been 12 weeks since I placed my order. So far, I have no bench.
I did receive an email in mid-August from a company threatening to schedule a delivery with me with in the next 7-10 business days. Yesterday, the 14th business day after receiving the email, I called that delivery company and was told someone would call me in a week or so.???
Not so impressed with Furniture-Savings.com so far!
***** Store Reply ***** Ms. Hoddick, long story short on this order we did not live up to your expectations or our standards. Due to mfg. delays and shipping delays, we simply did not get the item to you as quickly as we like. We have issued a 10% discount on your order because of the extended delay without proper notification. We checked with our delivery service this morning and we are glad to hear they con"
J Hoddick - California
"Great sellers. Would highly recommend. Thank you."
Rano Kromina - New York
Love our bed and the delivery service was excellent. The quality of the bed is very good with one small exception. The wooden slats that roll out to support the mattress should be stained the same as the furniture to give it a more finished look. Fortunately our bedding covers it. There is a significant gap on the corners that reveal the natural colored slats against the dark cherry which looks a little funky. Other than that I love it! I would order from this company again!"
Deborah Connolly - California
"We purchased three pieces from the Broyhill Laramie collection. What a fantastic price compared to the local furniture stores. Justin assisted us in the order. He was friendly, knowledgeable and informative. The communication is excellent. You know ahead of time what to expect and they keep to their word. The delivery people were on time as promised. They were fast, cautious and courteous. This was a fantastic experience overall. I purchase a lot of small stuff on line, but a first for furniture. I'll be shopping here again for our next furniture purchase."
Curtis - PA
"The American Drew bed is very well made and looks fabulous in the bedroom. The only problem was the shipping company they use had numerous problems in getting the bed from NC to FL. ***** Store reply ***** We apologize for the delay in getting your order. Those delivery delays are unusual and the personel that caused the delay is no longer with the delivery service."
June - Florida
"The entire buying process was wonderful! The furniture is beautiful. When it was delivered a noticed a very small chip in one of the dresser. The delivery mean patched it up and I could not even tell where the nick was.
I will be ordering again!"
Rosemary Armento - New Jersey
"I ordered the Bella Cera sideboard by AICO furniture. I was a bit nervous about placing an order for fine furnituer over the web, but the piece arrived in perfect condition & is just as beautiful as the online photos. Great service from Furniture Savings!"
Peter Gates - Virginia
"I absolutely love my new dining table and chairs. The delivery was on time and care was taken for set up. This was a very pleasant shopping experience.
Thank you again."
Linda - Florida
"Ordered a Broyhill sofa and 2 chairs. Price was great, delivery was quick and the service was excellent. The company who delivered were professional and courteous.
Overall a very positive experience."
John - New York
"Vaughan Bassett Cottage Collection bedroom set
Beautiful set, great price, quicker than expected delivery! We are very satisfied."
Terri - North Carolina
"I have been delighted with the whole experience ty"
gabriele shaw - mass
"Purchased the Vaughan Bassett-Forsyth Collection, medium oak bed frame with end drawers. Also a matching dresser. Very satisfied with the product. $150 less then if I would have purchased it locally.
Delivery was made at 6:00 am (I opted against a 10:00 pm delivery the night before) which worked for both of us. Great care was taken not to track in the house and assembled was fast (1/2 hr. at the most). Very professional and cordial. Then they were off and running to the next delivery.
Highly recommend this company and especially this delivery team."
Michael Gleason - Michigan
"Vaughn-Bassett Timber Mill:
Thanks for keeping me informed of furniture delivery status.
Love the furniture and the service, arrived a day early."
Sandra Smith - Texas
"Delivery was on time, well within the time range identified. Delivery personnel were courteous and professional. They assembled the furniture and discarded the packing material. Great job."
Charles - New Jersey
"I am quite pleased with the furniture that I purchased from you--Vaughan Bassett Forsyth BB77-226 and BB77-115, however the nightstand was advertised as a 3 drawer unit, but it is only 2 drawer made to look like 3 drawer. The two pieces are well made and fit well in my bedroom. The only other thing I want to mention is that the delivery men would not take the boxes and packaging. They did tear the boxes down, but now I have to get rid of it all.
I certainly would choose your company when I want to purchase furniture again.
Thank you, Beverly Baker
**** I am sorry that our delivery men did not complete the job and remove all of the debris as they are supposed to. We will certainly look into it. We have corrected the nightstand information also.****"
Beverly Baker - Washington
"Dinig set far exceeded my expectations. Delivery was perfect. Thank you."
Audrey Nemetz - North Carolina
"I purchased the Grandma's Keepsake Collection from Vaughan Bassett and I couldn't love it more! The delivery men were very nice and it was overall a very easy experience. Great quality furniture, have received compliments already!"
Heather - VA
"I purchased a gorgeous Kincaid Gathering House solid wood triple dresser from you a few months ago, and I'm just loving it. From the moment the (extremely courteous) delivery men arrived earlier than scheduled and placed it in my bedroom, it transformed the feel of the entire room. Wonderful!"
Allan N. - New York
"Everything went very well as expected !!!!"
Ken kozak - New Jersey
"Great company to order from along with great prices. I saved over $1,500 ordering through Furniture-Savings.
Best prices and selection on the web. Although we did have two chairs damaged upon delivery, all I had to do was call customer serice and after speaking with Jason, I felt confident that we would receive replacement merchandise asap. Delivery was about seven weeks and the delivery folks were great.
Harper - Evansville, Indiana
"I recently ordered pieces from the Vaughan Bassett Retreat Cherry collection. I am extremely pleased with the furniture! The amount of communication I received from the time I ordered the furniture until after delivery was just right and the delivery service was excellent. Overall, I was very happy with the purchase and would recommend your site without hesitation."
Melissa Bulifant - PA
Rano Kromina - Brooklyn. New York
"This was my first purchase on line and I am very satisfied. It arrived earlier than expected and the delivery was excellent. I would highly recommend this service. Thank you"
Nancy Winstel - New York
"everything went well, you will be hearing from me again and l will reccomend your services..thank you."
renee brown - ohio
"Hi folks! just a short note to send our thanks to your company. We have been extremely satisified with our entire funiture purchasing experience and you absolutely can't beat the price.
Brandon and his team delivered and set up our beautiful bedroom funiture without a hitch. All of these young men were pleasant and hard workers even at the end of a very long day. Your company has renewed our faith in customer service!
Dee and Pam Putnam
Kings Mountain, NC"
Dee and Pam Putnam - NC
Sorry for the delay in getting this to you - as you can imagine the move to the U.K. was very busy!
I wanted to thank you for such a pleasant buying experience during the purchase of some bedroom furniture for my son. To be honest I was initially slightly worried about purchasing through the internet because I expected a lack of customer service. However in this case it was completely the opposite as your friendly, professional, helpful staff were willing to solve any issues that came up. They always managed my expectations by not only doing what they said they would do, but also by calling back at the time they said they would with a progress update on our order. I found it both refreshing and rare to deal with such a professional company that is willing to go that extra mile to help its customers. Oh, and your prices are the best around too! Thank you!"
Sarah - Hampshire. England. U.K.