Great Prices Better Service Nationwide Delivery
Free White Glove Delivery We accept all credit cards and financing. Low price 100% guaranteed
BBB Rating - A+
   
Categories
 
Frequently Asked Questions Frequently Asked Questions
Furniture-Savings.com wants you to be informed. Please find below copies of our most Freq. Asked Questions.


Frequently Asked Questions

How long has Furniture-Savings.com been in business?
Furniture-Savings.com is the online division of BO*SMITH Furniture of Bishopville. We have a 90,000sf showroom in Bishopville South Carolina and have been in business since 1960. We are members of the South Carolina Better Business Bureau and you can see our listing on their website by clicking here. We are also members of our local Chamber of Commerce. We pride ourselves in standing behind the products we sell and the service we provide.

How do I place an order?
Many of our products can simply be purchased online by clicking "add to cart". However, some of our mfgs. do not allow all of their products/prices to be published online therefore you would need to call us toll-free at 1-888-484-6429 to get pricing and place an order. Upon placing the order, you will receive an email confirmation.

What sets your company apart from the other Carolina Discounters?
We are glad you asked!!

1. We accept all major credit cards gladly while many discounters charge extra to use a credit card.
2. We only ask for 1/3 as a deposit where most other companies ask for 1/2.
3. The remaining balance is not charged until the furniture is delivered and setup in your home where most other companies make you pay the balance before you even get to see the furniture.
4. On orders over $999, we offer Free Deluxe White Glove Delivery while other companies make you pay extra for setup.
5. We handle all damage claims and repairs, where other companies make you do that yourself since you paid the delivery service directly.
6. If an item happens to be delivered damaged, we don't charge you for it until it is redelivered. Because other companies would already have your money, they probably won't be in as great a hurry to replace the item.
7. We are an online and local Better Business Bureau member with NO claims filed against us.

How can you sell so much lower than other stores?
Since we sell so much furniture, we are able to work on a much lower profit margin than your local store can. On average we sell more furniture each month of the lines we carry than most stores sell in an entire year. Buying in bulk allows us to purchase the product at discounted rates which allows us to pass the savings on to you. This also allows us to work out a more efficient system of ordering and shipping. Lastly, we have chosen to work closely with only a few top rate companies which allows us to know their products better and to have items shipped more quickly by combining order.

Do you only sell on the Internet?
No, we have a large 90,000 sq. ft showroom/warehouse in Bishopville, South Carolina. If you live nearby, we would love for you to stop by our newest 90,000 sq. feet store in Bishopville, just 1 mile off I-20. If you do not live close or just don't have the time, please review our online selection and call us with any questions you may have.

The furniture I purchase will be Brand New, won't it?
OF COURSE IT WILL BE BRAND NEW!!!! All the items we sell are completely brand new and first quality. Since we ship most of the furniture directly from the manufacturer, you might even receive an item that was only made 2-3 weeks prior. Many local stores try and sell you their floor samples which may have scratches and dents. We do not do that, we only sell first quality items direct from the manufacturer.

Do you charge Sales Tax?
We do not charge sales tax, except on items shipped to South Carolina (6%). Your local or state laws may vary concerning purchases shipped to you from "out of state." We will leave it up to you to report if you deem necessary. Some states do randomly check our delivery slips at interstate checkpoints and send out requests for individuals to pay the sales tax.

How do I pay for my furniture?
We accept Visa, MasterCard, Discover and American Express.
You may also make payment by check or money-order by mailing it to:

Furniture-Savings.com
538 Wisacky Hwy
PO Box 563
Bishopville, SC 29010

We ask for 1/3 of the total purchase price to be paid upon ordering. The remaining 2/3 will be charged to your credit card upon delivery to your house (we do get an authorization of the remaining charge prior to delivery to guarantee funds). If you choose to pay the remaining 2/3 by check or money order, we ask that you provide us with a credit card to guarantee funds. If you are using a debit card, please inform us at the time of order. Debit cards have to be handled differently since most have a daily spending limit and a simple authorization on our part may cause you problems making other purchases that same day. We will be glad to use a credit card for guarantee purposes only and charge your debit card once the furniture is delivered.

We strongly recommend credit cards for two reasons.
1. It makes things much simpler for us.
2. Most credit cards unlike other forms of payment offer you better buyer protection and in many cases, extended warranties.

How long before my merchandise will arrive?
The delivery time depends a great deal upon availability. If the items are in stock at the manufacturer, we average 4-8 weeks on the East Coast and 6-10 weeks on the West Coast. There is a great chance you will receive your items quicker and we will always do everything we can to ensure timely delivery. Please Note: These are estimates, not guarantees. When it comes to delivery times, we are at the mercy of the manufacturer. Normally we are able to pick up your furniture from the mfg. within 2-4 weeks of your order. At that point your furniture will be on the next truck to your area which is about every 1-2 weeks on the East Cost to 3-4 weeks on the West Coast. If we see there's going to be an unusual delay in your shipment, we will notify you.

Can I cancel my order?
You may cancel your order anytime within 5 business days of placing your order and you will not experience any charge. After 5 business days, if the item has not been picked up from the factory, you may cancel it at no charge. However, if the item has already shipped from the mfg. to our delivery service, you will be responsible for a 20% restocking fee. You may contact us at anytime to check the status of your order.

When will I be contacted before delivery?
You will be contacted by our in-home delivery service approximately 3-4 days before delivery. They will give you the day and time(within a four hour window) the delivery should be made. Deliveries are made seven days a week from 8am to 10pm. If you can only accept delivery at certain times during the day or week, please tell us when placing the order so it can be scheduled appropriately. After 5:00pm or weekends only is requested by a number of customers. This is certainly possible but may delay the order slightly due to scheduling problems with other orders in your area.
Please Note -- Since our delivery service makes on average 25-40 deliveries per trip over a 3-5 day period, they may experience unforeseen situations which may cause your delivery to be delayed into a new time frame or to the next day. If this does happen, our home-delivery service will contact you with a new delivery time. We will always try to be on time for deliveries, but we do ask for you to be flexible.
Our Suggestion -- Our in-home delivery personnel will be glad to call you approx. 30-60 minutes prior to delivery. If you work near your home, tell them you wish to be contacted 30-60 minutes in advance, that way you will not to take off an entire day of work.

Do I need to move my current furniture out of the way?
Our home delivery service does ask for the room to be cleared for your new furniture. We do suggest that you wait until they get to your house before you disassemble any beds. That way, if there is a delay for some reason, you will not be sleeping on the floor. Here again, you may want them to call you 30-60 minutes prior to delivery so you will have plenty of time to clear your room.

What does delivery include?
Our delivery service will unbox the furniture, place it in the room of your choice and assemble any items that need assembly and in most cases, they will dispose of the packaging. They will attach the mirror to the dresser, assemble the bed and level any items that may have shifted during delivery. For homes or apartment complexes where the furniture is going to the 3rd floor or higher without access to elevator, there is an additional charge per story after the 2nd floor paid directly to the delivery team. The fee is $25/story on shipments less than 1000lbs and $50/story on shipments more than 1000lbs. Due to insurance restrictions, our delivery service is unable to hang mirrors directly on walls unless the wall anchor is already installed.

What do I need to do regarding delivery and setup of the furniture?
1. Please have the room and a path clear for delivery.
2. Please measure your room and stairways if applicable to make sure the furniture will fit properly. Some of the items we sell, especially from Aico and American Drew are very large and do not go up stairways with turns very well. If you are unsure if an item will fit, please check with your salesperson for exact measurement prior to ordering. If an item is too big or if you simply ordered too much furniture, it can be returned based on the charges listed below.

Can I return the furniture?
At the time of delivery, if there are no major problems with the furniture, you simply thought it would fit or look better in the room, you can refuse the shipment. At that point you would only be charged the return shipping fee that is figured at $0.65/pound and a 20% restocking fee. After our delivery team has left your house, you still have 10 days to evaluate the furniture. If during that time you choose to return the furniture, you would have to pay a return shipping fee of $0.65/pound and a 25% restocking fee.

Can I pick the items up instead of having them delivered?
Yes, you can pick up the items yourself if you wish. We have two locations from which you can pick up the furniture. Either our showroom/warehouse here in Bishopville, SC or from our delivery service in High Point, NC. Since we do not have to pay to have the items delivered to you, please call us at 1-888-484-6429 so we can calculate a discounted price for you. Once the order leaves our dock on your vehicle, we cannot be responsible for damage. If you do find a mfg. defect once you get home, please call us so we can order you a replacement. Once it comes in, we will notify you so you can return the defective piece to us and pick up the replacement from our warehouse. On large orders, we strongly suggest that you allow us to deliver the items. Delivery includes insurance and by the time you add up the cost to rent a truck, you will most likely not be saving very much.

Can you warehouse my furniture for me since I don't need it for several months?
Yes, we can warehouse your orders for you. Many, if not most, of our customers are either moving into or building a new home and don't need their new items until a certain time. When you find the items you like, please go ahead and place the order to decrease the chances of delay due to a product not being in stock. If we receive the items in before you need them, we can warehouse them for up to 6 months at no cost to you. Please notify the salesperson of your desired delivery date when placing the order.

I have searched a great deal and found another discount dealer with slightly lower prices, will you match their price?
We normally have the lowest prices around and we are constantly checking with our competitors to make sure that stays true. If you are able to find a lower price, we will certainly try to match the entire price including delivery and setup. Be aware, many companies may offer slightly lower prices on the furniture but charge more for delivery. Remember, price certainly matters, but it isn't everything, we feel you will have a better overall experience with us than most other discount dealers.

What happens if my furniture is delivered damaged?
Occasionally, the furniture may experience minor damage during shipping or it may contain a manufacturer's defect. If the item has minor damage, please accept the item and denote on the delivery slip the problem. Please call us as soon as possible so we can go ahead and begin working on the solution as we don't receive formal damage reports until the delivery truck returns home a few days later. We will have a professional furniture repair person come to your house and correct the problem. If the repair is not done to your satisfaction, we will have a new piece sent to you at no additional cost. If an item has extensive damage, please refuse it and contact us. We will have it replaced or repaired(per our manufacturer''s recommendation, in most cases we will need for a picture of the problem to be emailed or mailed to us) and redelivered at no additional cost. In the event an item is returned, you will not be charged for that item until it is redelivered to you. Please take your time and inspect the furniture upon delivery, it is much easier to have any problems corrected if they are denoted on the delivery ticket. For simple fixes, such as replacing a broken handle, we will UPS the parts to you and ask you to install them yourself.

If an items needs to be repaired, how long will it take and how good will it look?
If an item needs minor repairs(such as any broken glass or minor scratches) and it is left in the home, we can normally have a furniture repair professional come to your home and repair it within 5-10 business days.

For items that have to be returned, redelivery takes on average 3-4 weeks for minor repairs. For more in-depth repairs or items that have to be reordered from the mfg., please allow 4-6 weeks for redelivery depending on availability. Please remember that you will not be charged for them until their redelivery.

When a repair is completed, you will never know it was repaired!! Both our in-house repair technicians and the nationwide Furniture Medics we use are more than simple repairmen, they are more like artists. They can make scratches and damaged spots completely disappear. When an item has major damage, we will simply order you a replacement but we have seen our technicians in special circumstances make a seemingly destroyed piece look better than it did originally.

Will my items have a warranty??
All of our manufacturers offer a one year warranty. While the warranty is from the mfg., if you experience any problems, we will take care of the claim for you. If the warrantied item can be repaired easily, we will normally UPS/Fedex the parts to you for installation. If the repair is complicated or the item cannot be fixed, we will have a replacement sent to you at no cost. In order to get replacement items or parts, our mfgs. will normally require a picture of the problem to be emailed.

Can you send me a catalog?
Some of our manufacturers have limited our ability to advertise prices. Since our prices are normally 20-30% lower than most stores, the manufacturer doesn't want us making those other stores upset. If you see an item you are interested in, please feel free to call toll-free at 1-888-484-6429.


Continue
 

SHOPPING CART
NUMBER OF ITEMS:0
Cart Contents | Checkout
Login
 
Information
 
Frequently Asked Questions
Contact Us
 
Quick Find
 
Use keywords to find the product you are looking for.


Advanced Search
 
Store Feedback
 

"I am so happy with my kids new Lea Kids Deer Run bunk bed furniture- I was worried that your company was not going to be able to deliver on time. In fact you deliver a day early- The guys were so nice and helpful - They built everything with patience. Thank you so much!"
Leonor - Clifton, New Jersey


"EXCELLENT! Bought two Liberty Lafayette collection end tables and a Hammary Suffolk Bay coffee table. Best price on the coffee table. End tables were a bit more expensive than other sites but total prder sstill best price. Received everything well within expected date. Excellent service on phone and delivery. Thanks!"
Liz Farishian - NJ


"I just love my Chateau Beauvais living room set. It is even more beautiful than online. The service was great. The furniture came much sooner than I expected. My husband said that the delivery men was awesome. I definitely will be ordering again soon!!"
Veronica B - Georgia


"I purchased a nightstand and chest from the Vaughan Bassett cottage range. I was a little nervous about ordering online since I had never seen the furniture in person and was hesitant because it could have taken months to arrive.
Now that the furniture is here, I'm really glad I ordered it! Besides saving a lot of money off the retail price, the items came a lot sooner than expected; I think it took about 5 weeks total. I was kept up to date by emails to let me know what stage my furniture was at, and the week of the delivery I was called and told when to expect the truck.
The drivers arrived exactly on time, and they were courteous and efficient. They got the furniture set up and in position in just a few minutes, and did not do any damage to the house in the process.
All in all, I was really impressed! I'll definitely use this site again if I need to buy more furniture. Thanks a lot."
Jenna - Michigan


"Excellent service. Here's the best part. Our new furniture came in cardboard boxes. When the delivery truck arrived, my husband said, "Something else that needs put together." I just waited and patiently watched as the delivery people promptly put the furniture together, carried out the delivery boxes and was ready to leave in just a little time. Nothing for my husband to put together or clean up."
June - West Virginia


"My furniture arrived about 2 weeks ago and I am SO pleased. I was concerned about ordering online and not seeing the furniture in person, but I could not be happier. The 2 delivery men were very courteous and personable. They made sure everything was assembled and was in good working order before leaving. I will definately shop here again and have already passed the web site on to others.

Thank you!!!"
Jennifer - Ohio


"We are very pleased with our Vaughan Bassett bedroom set. The savings is great and free delivery & set-up a huge plus!!! I will be happy to share your website with family and friends. Everyone was so great to work with.
I had my order in less than a month!!"
Terry Pace - Michigan


"We received our furniture but the sofa was red instead of beige. We decided to keep the furniture because we need it for the holidays but we were disappointed that such a mistake was made. We also expected arm rest covers with the furniture and they also were missing. Overall not satisfied with the order.

*** Store Reply: We are very sorry for the problem. The wrong color is completly our fault. I am glad we were able to speak on the phone and resolve the problem. The arm rest covers are being sent out to you via Fedex at no charge.(Arm rest covers are no longer included from the mfg.).

Customer: This is in addition to my previous feedback. I talked to Fritz Smith about the problem and I was very pleased with the way he handled the issue. I think you are very lucky to have Mr. Smith working for you."
Rinaldo tedeschi - ct.


"Wonderful bed, wonderful delivery, great all around!

Keep the great delivery people...they were terrific!"
Betty Dahlberg - Massachusetts


"The delivery was quicker than I expected.

We are very pleased with the quality of the piece of furniture. It is everything that was advertised."
Elmore - South Carolina


"THE TABLE IN QUESTION WAS DELIVERED IN GOOD TIME AND THE DELIVERY MEN PUT IT TOGETHER..I WAS SATISFIED WITH THE WHOLE PROCESS."
CLAIREMONT HENRY - NEW YORK


"It's been about a year since I purchased a dining room set from FurnitureSavings.com with no problems. The furniture is beautiful (Legacy Vougue). I am now looking to buy furniture for another room.

While looking through the online catalog this time, I noticed this link for feedback. Although my first purchase and delivery was a year ago, I thought others might gain from my belated feedback.

I was always skeptical about buying online. My motto is "if it's too good to be true, then stay away" Anyone might think this when making a large purchase like furniture over the web. Well, I can tell you after purchasing a dining room set from FurnitureSavings.com, I am so happy that I'm back for the next purchase. This company is legit; has great customer service, great delivery service and to top it off, I saved $1800 over what it would have cost me from a local store in my state. No risk buying from them.
They are honest and out to please you!

They even went up and beyond."
Alan - New Jersey


"I ordered the Bella Cera sideboard by AICO furniture. I was a bit nervous about placing an order for fine furnituer over the web, but the piece arrived in perfect condition & is just as beautiful as the online photos. Great service from Furniture Savings!"
Peter Gates - Virginia


"Thanks so much...The Largo was exactly what I ordered and the delivery crew was great!"
gail cain - georgia


"Dear Jason,
We recently purchased the North Hampton casual dining table by Legacy. We want to thank you for the great service we received from you as well as Jenny with whom I spoke with on the phone to set up delivery time, as well as the drivers, Richard & Shannon who delivered it to us. They were very polite & professional. I must admit I was a little anxious about ordering online but the furniture came to us in excellent condition.

Sincerely,
Mike & Gerry Smith"
Mike & Gerry Smith - OHIO


"Our new Vaughan Bassett bedroom furniture (Twighlight-cherry)was delivered last week and we love it! From start to finish, our experience with your company was top notch! Your timeline was reliable, your customer service representatives were professional, knowledgeable and courteous and the delivery service was outstanding. Everything you advertised, you delivered on. We recommend you highly to all who are in the market for quality furniture at reasonable prices.

Thank you furniture-savings.com. We look forward to our next purchase from your company!"
Sally and Ozzie - New York


"These people have restored my faith in online retailers. Long story short. I got burned by another furniture store. However, good things come to those who wait. My sales person Fritz Smith went out of his way to help me and get my order delivered by Christmas. I'm so pleased with my purchase, and the helpful nature of the people at this store. All were very professional and courteous. I'm going to be a regular customer and would recommend this store to others."
Helen - Pa


"We love our new king-size Oak Lane II-Light bed by
Vaughan Bassett. It was easy to shop on-line and it was a smooth transaction/"
Joan Suspenski - New York


"i am very pleased with my Largo Lafayette Low Profile Queen bedroom set it is gorgeous. I was apprehensive to order furniture online but i am so very satisfied & with the delivery service, very professional. looking forward to doing business again with furniture-savings.com Thank you!"
Sherrie Pruitt - Onancock, VA


"I saw the Vaughan Bassett reflections bedroom suite in my local store and fell in love. I really wanted a extra night stand (that tacked on $400 more onto the price to total $4200) they had it in the medium cherry finish though and I just wasn't sold on the color at all. So went home and racked over the color/cost and went directly to Vaughan Bassett's website and saw that it also came in an ebony finish and I knew that was it for me... it was prefect! I went back to my local store the next morning only to be told they couldn't/wouldn't order it in the Ebony finish that I so desired, and they weren't willing to even negotiate on the cost for an extra nightstand. I was so disappointed I walked out of the store without saying a word. I immediately got on my cell and looked up were I could buy it the way I wanted it with an extra nightstand and was directed to Furnituresaving.com. I of course did some research on the company and decided I wanted to speak with someone d"
Shelly Hewitt - KY


"We recieved our bedroom furniture Retreat Pine, it is absolutely beautiful, we love it and the guys that delivered it were very very nice and set everything up for us. That is what I call service with a smile. Thanks so much Furniture Savings.com, your furniture, service and helpers are the greatest."
Michael T. - WV


"I ordered 20K+ furniture, and shop at many furniture stores before, but furniture-savings.com is the BEST place to shop. Their customer service is excellent, and resolves issues effectively and fast. I’ll recommend this place to all of my friends and family."
Margaret Gal - Illinois


"I just want to say Thank you to Jason who helped me to find a discontinued table that I looked for everywhere on internet. I called many stores and couldn't find it. I am very happy with the service and will recommend your store to my friends.
Excellent job!"
Natalya - Virginia


"This site was a lifesaver! I had bought my daughter's bedroom set 2 years ago in Illinois and needed to find a matching bunk bed set for it. I found this website and couldn't believe it. The prices were amazing and it was shipped right to my door. The wonderful delivery men set it all up and had it ready to go so quickly. They were extremely nice and polite gentlemen. I couldn't have asked for better service. I will definetely be back! Thank you so much for your wonderful products and services!!!"
Tonya Watson - Montana


"Beautiful and stunning!!! The pictures do not do justice for this collection. I purchased the AICO Eden Home Office w/a filing cabinet. Superb craftsmanship. I only buy quality furniture ~ Ethan Allen has lost me as a customer ~ Furniture Savings has gained a new one. Jason told me this would be the last "office" I had to buy - he is right. The delivery men were wonderful. Jason is wonderful to work with. This experience has made me loyal customer ~ I'll only be purchasing my furniture from you!! Thank you for such wonderful service. Did I mention you had the best prices on this collection? Simply awesome!!!"
Michele Y. - Virginia


"Wonderful service and delivery!"
Sherri Angel - KY


"Hello,
Thank you so much for your excellent customer service. I cannot remember the name of the person who helped me with the warrantee issues, I am sure you can look it up. She was fantastic. Everything was handled quickly and she was so nice. I have been in Customer service and sales management for 17 years and I have to say that if she lived in Washington I would try to steal her. Thank you again, my Grandmother is very happy and the quality and price were excellent. We will surely do business with you again as we still have 4 rooms (1bed, 1 living room, 1 family room and a formal dining and eat in kitchen to furnish. As our home becomes more complete you will hear from us again. Thank you.
Sincerely,
C. Digerness"
C. Digerness - WA


"I recently ordered pieces from the Vaughan Bassett Retreat Cherry collection. I am extremely pleased with the furniture! The amount of communication I received from the time I ordered the furniture until after delivery was just right and the delivery service was excellent. Overall, I was very happy with the purchase and would recommend your site without hesitation."
Melissa Bulifant - PA


"We received our delivery just as promised and the
two gentlemen that delivered it into the house was
very good. We were real impressed with all the
services, our ordering, delivering service and the
quality of the furniture.
We will be happy to use your services again in the
future if we have a need.

Thanks.

Mrs. Norman Buchanan"
Norman Buchanan - Arkansas


"Thank you so much. We are very satisfied with the bedroom furniture! The young men that brought it out were very kind and professional. We are difinitely going to use your service again and again! Thank You. Sincerely.
Rob and Bev Arredondo"
Robert Arredondo - OHIO


"We purchased a Vaughan Bassett bedroom set from the Refelection Series. The experiance was great. Excellent service through out. Our salesman Fritz did an excellent job. He went above and beyond just making a sale. We will keep you in mind for any furture purchases. The only short comming was the delivery service. No fault of the driver, but he explained his company kept giving him additional loads to pick up on his return route causing a delay in our delivery. It was sceduled for delivery between 3 pm and 7 pm but did not arrive until after 10 pm. In all we got our furniture and are very happy customers. Thanks"
MB - Illinois


"Hi, I would like to thank Jason, for all his help in my recent order, he was very helpful and a very nice person to talk with on the phone, I would also like to give a big thanks to Sherry and Justin they were also very nice people to talk to and very helpful.
In the future I would not hesitate to deal with your company again.
Kind regards,
Gaynelle Bailey
Woodbridge, Ca"
Gaynelle Bailey - Woodbridge, Ca


"The furniture was delivered Sunday. The delivery crew was very professional, efficient and quite careful with the furniture.
I was very pleased with the quality, which did not surprise me as I have an American Drew bedroom set which I've had for 30 years now!
The inside of one drawer in one of the corner chests had a small gash on the inside top of the drawer, which I hope won't extend further with use.
Other than that, I am very pleased overall with the new furniture.

sincerely,
Mary Ann White"
Mary Ann White - Maryland


"The trek pieces break after a couple of year. I love the look of my furniture but was disappointed when the drawers started to not work properly. Now I am going to order the parts and see if I can set the drawers working properly again. ***** Store reply - We agree that the original Kenlin Drawer tracks can break after a few years. That is why we sell the commerical version with the metal back-plate that will last much longer. We do wish that all mfgs. would use the metal back-plates. Vaughan-Bassett has been using the commercial version for a few years now *****"
Susan - Ohio


"The furniture is excellent! Looks beautiful in our room and I feel like I got a very good deal. Appreciated the heads up a week ahead of delivery. The delivery was a bit late and the gentlemen were in a hurry, didn't take off all the cardboard under the night stands or the middle leg of the dresser. Were they supposed to put on the knobs... no big deal, but wasn't sure. I would recommend this company to others.

Reply from Furniture-Savings.com....

We apologize for the late delivery as the men were delayed at a previous stop. Yes, our drivers were supposed to install all of the handles, I will make sure to remind them of that. The middle leg of the dresser should remain there for support.

Thank you for your business,
Furniture-Savings.com"
Karen Lockhart - New York


"Loved the new bed....quality in every way...delivery in a time frame that was promised. Well pleased and would buy from again. Furniture looks as good as the picture. Five star all the way! I have found a wonderful furniture store to buy from on line...thanks!"
Claudette Anserson - florida


"I expected to wait much longer for my furniture but it was delivered at the perfect time for me. The new flooring had just been installed and the furniture arrived 3 days later. It could not have worked out any better. My room now looks like a magazine article with a savings I would not have imagined! Thank you Furniture-savings.com!"
Susan Horn - Michigan


"This was our first experience in ordering such a large purchase online.
Jason was very courteous and answered all our questions.   Delivery was ahead of schedule.  We were please with the setup which was personally supervised by Jason  assisted by Cliff ...  Thanks again"
Eric & Stephanie - New Jersey


"I received my new bedroom furnature and it is beautiful. The delivery guys were very polite and get the job done quickly with no mess. Thank you!
J. Steele"
J Steele - Michigan


"After many frustrations and almost resorting to legal action, I've finally found an online furniture retailer that I can trust. Furniture-Savings.com inspired confidence by having an unprecedented A+, BBB accreditation, referenceable physical location, and professional employees that were truly helpful.
Just as it's mentioned in the FAQs, my AICO Oppulente dinette and china cabinet arrived in exactly 4 weeks. I cannot be more pleased with this set. I found that the pictures on site accurately displays how the set actually looks. I'm still in disbelief that this set is actually real :D Thanks to all at Furniture-Savings.com you guys RAWK!!!!!!!!!"
Timsy - Colorado


"I recently received an Aico electric fireplace. I just love it! I did a lot of research and found the best price with Furniture Savings. The delivery company was also very good. They arrived as scheduled, were careful with the piece and very nice. The remote was misplaced, but they sent the remote as promised and Furniture Savings was also trying to help me any way they could. A really positive experience overall. I would definately recommend these guys and the products they sell."
Marion - New Jersey


"Miche from Florida.
Thank you Fritz and Sherry
for my Aico Venetian Bedroom Set.
Sherry I would like to let you know that you are
doing a very very good job.
Fritz was also very good at customer care.
They see the customer before they see the money. I was very happy
"
Miche - Florida


"Product delivered in excellent shape."
Canda - Carr


"I was a little worried about buying furniture online. However, LOVE the furniture. It's even prettier than the picture. There was nothing wrong and the delivery went well. The guys were GREAT! They were personable and cleaned up after themselves. They worked HARD getting one of the pieces in, but they did it. I must admit, the experience was great and I wouldn't hesitate for a minute to order from you again."
Debra A - Virgina


"I purchased a gorgeous Kincaid Gathering House solid wood triple dresser from you a few months ago, and I'm just loving it. From the moment the (extremely courteous) delivery men arrived earlier than scheduled and placed it in my bedroom, it transformed the feel of the entire room. Wonderful!"
Allan N. - New York


"The furniture is great, we love it. We had to wait for about 2 1/2 months to get all of it delivered."
Melanie jensen - Idaho


"The guys were very friendly. They were running late and made sure to call to let us know. Although you could tell they were tired, they worked hard and got the job done quickly, cleaned up and were out of there.

Thank you!!
It was a great experience and I will use furniture-savings in the future."
Jenni Steele - Michigan


"
Dear Furniture-Savings.com,
Thank you very much for the beautiful Aico Monte Carlo Dining set and for the Delivery service. Not only was I happy buying something I have never looked at before I purchased, but I was really impressed with the prompt service of the parts needed to complete the Dining table and chairs.

Once again, thank you for your excellent service and beautiful dining set.

Respectfully,"
Christie - New York


"I am speechless about the quality of furniture and customer service from Furniture-savings.com. The pictures actually doesn't do the furniture the justice that it deserves. I fell in love with and purchased the Aico Cortina Bedroom set. In the picture, it looked awesome, but when it arrived, I was weak and speechless at the quality and oppulence of the pieces. I felt like a queen and that I have begun to collect pieces that should be in my will. The hidden drawers, velvet lining, and actual WOOD was all I could take. I am so happy. The customer service was out of this world! I am a customer FOR LIFE!! Thank you Fritz!!!!!!!!!"
Patricia Witherspoon - MD


"Hello,

Was very excited! Delivery truck arrived on schedule 2:15 on April 16th 2013pm. But no item (Broyhill bed) One said "it was not on the truck." As you can imagine, this is more than an inconvenience. Furniture was moved. Mattresses were vertical and waiting bed. As I could not move them back, I was thinking of sleeping on couch indefinitely. Then I heard the doorbell. Drivers for Reliable trucking, Rob and Jason had to completely unload their truck. They found our beautiful bed! Thank you for great professional drivers who deliver beautiful furniture with excellent service!

Best Wishes

Harvey / Mrs. Dee Shrum

**********
Store Reply
**********

Wonderful!!!

We are always glad to hear stories of our drivers going "above and beyond".

Thank you again for your business,
Furniture-Savings.com"
Harvey / Mrs. Dee S. - California

Leave feedback
All feedbacks
 
Call us: 1-888-484-6429 - Copyright @ 2014, Furniture-Savings.com. -