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Free White Glove Delivery We accept all credit cards and financing. Low price 100% guaranteed
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Frequently Asked Questions Frequently Asked Questions
Furniture-Savings.com wants you to be informed. Please find below copies of our most Freq. Asked Questions.


Frequently Asked Questions

How long has Furniture-Savings.com been in business?
Furniture-Savings.com is the online division of BO*SMITH Furniture of Bishopville. We have a 90,000sf showroom in Bishopville South Carolina and have been in business since 1960. We are members of the South Carolina Better Business Bureau and you can see our listing on their website by clicking here. We are also members of our local Chamber of Commerce. We pride ourselves in standing behind the products we sell and the service we provide.

How do I place an order?
Many of our products can simply be purchased online by clicking "add to cart". However, some of our mfgs. do not allow all of their products/prices to be published online therefore you would need to call us toll-free at 1-888-484-6429 to get pricing and place an order. Upon placing the order, you will receive an email confirmation.

What sets your company apart from the other Carolina Discounters?
We are glad you asked!!

1. We accept all major credit cards gladly while many discounters charge extra to use a credit card.
2. We only ask for 1/3 as a deposit where most other companies ask for 1/2.
3. The remaining balance is not charged until the furniture is delivered and setup in your home where most other companies make you pay the balance before you even get to see the furniture.
4. On orders over $999, we offer Free Deluxe White Glove Delivery while other companies make you pay extra for setup.
5. We handle all damage claims and repairs, where other companies make you do that yourself since you paid the delivery service directly.
6. If an item happens to be delivered damaged, we don't charge you for it until it is redelivered. Because other companies would already have your money, they probably won't be in as great a hurry to replace the item.
7. We are an online and local Better Business Bureau member with NO claims filed against us.

How can you sell so much lower than other stores?
Since we sell so much furniture, we are able to work on a much lower profit margin than your local store can. On average we sell more furniture each month of the lines we carry than most stores sell in an entire year. Buying in bulk allows us to purchase the product at discounted rates which allows us to pass the savings on to you. This also allows us to work out a more efficient system of ordering and shipping. Lastly, we have chosen to work closely with only a few top rate companies which allows us to know their products better and to have items shipped more quickly by combining order.

Do you only sell on the Internet?
No, we have a large 90,000 sq. ft showroom/warehouse in Bishopville, South Carolina. If you live nearby, we would love for you to stop by our newest 90,000 sq. feet store in Bishopville, just 1 mile off I-20. If you do not live close or just don't have the time, please review our online selection and call us with any questions you may have.

The furniture I purchase will be Brand New, won't it?
OF COURSE IT WILL BE BRAND NEW!!!! All the items we sell are completely brand new and first quality. Since we ship most of the furniture directly from the manufacturer, you might even receive an item that was only made 2-3 weeks prior. Many local stores try and sell you their floor samples which may have scratches and dents. We do not do that, we only sell first quality items direct from the manufacturer.

Do you charge Sales Tax?
We do not charge sales tax, except on items shipped to South Carolina (6%). Your local or state laws may vary concerning purchases shipped to you from "out of state." We will leave it up to you to report if you deem necessary. Some states do randomly check our delivery slips at interstate checkpoints and send out requests for individuals to pay the sales tax.

How do I pay for my furniture?
We accept Visa, MasterCard, Discover and American Express.
You may also make payment by check or money-order by mailing it to:

Furniture-Savings.com
538 Wisacky Hwy
PO Box 563
Bishopville, SC 29010

We ask for 1/3 of the total purchase price to be paid upon ordering. The remaining 2/3 will be charged to your credit card upon delivery to your house (we do get an authorization of the remaining charge prior to delivery to guarantee funds). If you choose to pay the remaining 2/3 by check or money order, we ask that you provide us with a credit card to guarantee funds. If you are using a debit card, please inform us at the time of order. Debit cards have to be handled differently since most have a daily spending limit and a simple authorization on our part may cause you problems making other purchases that same day. We will be glad to use a credit card for guarantee purposes only and charge your debit card once the furniture is delivered.

We strongly recommend credit cards for two reasons.
1. It makes things much simpler for us.
2. Most credit cards unlike other forms of payment offer you better buyer protection and in many cases, extended warranties.

How long before my merchandise will arrive?
The delivery time depends a great deal upon availability. If the items are in stock at the manufacturer, we average 4-8 weeks on the East Coast and 6-10 weeks on the West Coast. There is a great chance you will receive your items quicker and we will always do everything we can to ensure timely delivery. Please Note: These are estimates, not guarantees. When it comes to delivery times, we are at the mercy of the manufacturer. Normally we are able to pick up your furniture from the mfg. within 2-4 weeks of your order. At that point your furniture will be on the next truck to your area which is about every 1-2 weeks on the East Cost to 3-4 weeks on the West Coast. If we see there's going to be an unusual delay in your shipment, we will notify you.

Can I cancel my order?
You may cancel your order anytime within 5 business days of placing your order and you will not experience any charge. After 5 business days, if the item has not been picked up from the factory, you may cancel it at no charge. However, if the item has already shipped from the mfg. to our delivery service, you will be responsible for a 20% restocking fee. You may contact us at anytime to check the status of your order.

When will I be contacted before delivery?
You will be contacted by our in-home delivery service approximately 3-4 days before delivery. They will give you the day and time(within a four hour window) the delivery should be made. Deliveries are made seven days a week from 8am to 10pm. If you can only accept delivery at certain times during the day or week, please tell us when placing the order so it can be scheduled appropriately. After 5:00pm or weekends only is requested by a number of customers. This is certainly possible but may delay the order slightly due to scheduling problems with other orders in your area.
Please Note -- Since our delivery service makes on average 25-40 deliveries per trip over a 3-5 day period, they may experience unforeseen situations which may cause your delivery to be delayed into a new time frame or to the next day. If this does happen, our home-delivery service will contact you with a new delivery time. We will always try to be on time for deliveries, but we do ask for you to be flexible.
Our Suggestion -- Our in-home delivery personnel will be glad to call you approx. 30-60 minutes prior to delivery. If you work near your home, tell them you wish to be contacted 30-60 minutes in advance, that way you will not to take off an entire day of work.

Do I need to move my current furniture out of the way?
Our home delivery service does ask for the room to be cleared for your new furniture. We do suggest that you wait until they get to your house before you disassemble any beds. That way, if there is a delay for some reason, you will not be sleeping on the floor. Here again, you may want them to call you 30-60 minutes prior to delivery so you will have plenty of time to clear your room.

What does delivery include?
Our delivery service will unbox the furniture, place it in the room of your choice and assemble any items that need assembly and in most cases, they will dispose of the packaging. They will attach the mirror to the dresser, assemble the bed and level any items that may have shifted during delivery. For homes or apartment complexes where the furniture is going to the 3rd floor or higher without access to elevator, there is an additional charge per story after the 2nd floor paid directly to the delivery team. The fee is $25/story on shipments less than 1000lbs and $50/story on shipments more than 1000lbs. Due to insurance restrictions, our delivery service is unable to hang mirrors directly on walls unless the wall anchor is already installed.

What do I need to do regarding delivery and setup of the furniture?
1. Please have the room and a path clear for delivery.
2. Please measure your room and stairways if applicable to make sure the furniture will fit properly. Some of the items we sell, especially from Aico and American Drew are very large and do not go up stairways with turns very well. If you are unsure if an item will fit, please check with your salesperson for exact measurement prior to ordering. If an item is too big or if you simply ordered too much furniture, it can be returned based on the charges listed below.

Can I return the furniture?
At the time of delivery, if there are no major problems with the furniture, you simply thought it would fit or look better in the room, you can refuse the shipment. At that point you would only be charged the return shipping fee that is figured at $0.65/pound and a 20% restocking fee. After our delivery team has left your house, you still have 10 days to evaluate the furniture. If during that time you choose to return the furniture, you would have to pay a return shipping fee of $0.65/pound and a 25% restocking fee.

Can I pick the items up instead of having them delivered?
Yes, you can pick up the items yourself if you wish. We have two locations from which you can pick up the furniture. Either our showroom/warehouse here in Bishopville, SC or from our delivery service in High Point, NC. Since we do not have to pay to have the items delivered to you, please call us at 1-888-484-6429 so we can calculate a discounted price for you. Once the order leaves our dock on your vehicle, we cannot be responsible for damage. If you do find a mfg. defect once you get home, please call us so we can order you a replacement. Once it comes in, we will notify you so you can return the defective piece to us and pick up the replacement from our warehouse. On large orders, we strongly suggest that you allow us to deliver the items. Delivery includes insurance and by the time you add up the cost to rent a truck, you will most likely not be saving very much.

Can you warehouse my furniture for me since I don't need it for several months?
Yes, we can warehouse your orders for you. Many, if not most, of our customers are either moving into or building a new home and don't need their new items until a certain time. When you find the items you like, please go ahead and place the order to decrease the chances of delay due to a product not being in stock. If we receive the items in before you need them, we can warehouse them for up to 6 months at no cost to you. Please notify the salesperson of your desired delivery date when placing the order.

I have searched a great deal and found another discount dealer with slightly lower prices, will you match their price?
We normally have the lowest prices around and we are constantly checking with our competitors to make sure that stays true. If you are able to find a lower price, we will certainly try to match the entire price including delivery and setup. Be aware, many companies may offer slightly lower prices on the furniture but charge more for delivery. Remember, price certainly matters, but it isn't everything, we feel you will have a better overall experience with us than most other discount dealers.

What happens if my furniture is delivered damaged?
Occasionally, the furniture may experience minor damage during shipping or it may contain a manufacturer's defect. If the item has minor damage, please accept the item and denote on the delivery slip the problem. Please call us as soon as possible so we can go ahead and begin working on the solution as we don't receive formal damage reports until the delivery truck returns home a few days later. We will have a professional furniture repair person come to your house and correct the problem. If the repair is not done to your satisfaction, we will have a new piece sent to you at no additional cost. If an item has extensive damage, please refuse it and contact us. We will have it replaced or repaired(per our manufacturer''s recommendation, in most cases we will need for a picture of the problem to be emailed or mailed to us) and redelivered at no additional cost. In the event an item is returned, you will not be charged for that item until it is redelivered to you. Please take your time and inspect the furniture upon delivery, it is much easier to have any problems corrected if they are denoted on the delivery ticket. For simple fixes, such as replacing a broken handle, we will UPS the parts to you and ask you to install them yourself.

If an items needs to be repaired, how long will it take and how good will it look?
If an item needs minor repairs(such as any broken glass or minor scratches) and it is left in the home, we can normally have a furniture repair professional come to your home and repair it within 5-10 business days.

For items that have to be returned, redelivery takes on average 3-4 weeks for minor repairs. For more in-depth repairs or items that have to be reordered from the mfg., please allow 4-6 weeks for redelivery depending on availability. Please remember that you will not be charged for them until their redelivery.

When a repair is completed, you will never know it was repaired!! Both our in-house repair technicians and the nationwide Furniture Medics we use are more than simple repairmen, they are more like artists. They can make scratches and damaged spots completely disappear. When an item has major damage, we will simply order you a replacement but we have seen our technicians in special circumstances make a seemingly destroyed piece look better than it did originally.

Will my items have a warranty??
All of our manufacturers offer a one year warranty. While the warranty is from the mfg., if you experience any problems, we will take care of the claim for you. If the warrantied item can be repaired easily, we will normally UPS/Fedex the parts to you for installation. If the repair is complicated or the item cannot be fixed, we will have a replacement sent to you at no cost. In order to get replacement items or parts, our mfgs. will normally require a picture of the problem to be emailed.

Can you send me a catalog?
Some of our manufacturers have limited our ability to advertise prices. Since our prices are normally 20-30% lower than most stores, the manufacturer doesn't want us making those other stores upset. If you see an item you are interested in, please feel free to call toll-free at 1-888-484-6429.


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Store Feedback
 

"We just bought a Legacy dining set and it is absolutely beautiful! Not only do we love the furniture, but the customer service was second to none. From our phone order to the delivery guys-we had a great experience with Furniture-Savings. I will look forward to ordering again and passing on the name.

Thank You!"
Tara Zuk - New Jersey


"Was very pleased with delivery service on my Dining Room Furniture. Driver had called to inform us they would be delayed due to being stuck in a snow storm in upper MI and running a few hours behind. Upon arrival was very quick at unloading and carefully bringing into the house and setting up the items. We are very pleased with the furniture, pricing and service we received."
Kriss Salge - Indiana


"I have had much better success with ordering on internet than visiting individual stores. Will order again when I need something. I called and asked for some touchup as there were a few spots that the paint must have missed. Hopefully will get that soon.(note from store - Touch-up kit mailed out 12-28-09)"
L. K. Cook - Indiana


"I was a little apprehensive about buying furniture off the internet, but I fell in love with the monte carlo bedroom set from AICO. I couldn't find the entire set thru other sites, but furniture-savings was able to get the entire set together for me, and delivered it the day after we closed on our new house. One of the drawer handles was demaged in shipping, but they replaced it pretty quickly at no cost to me. I would definitely purchase from them again, and recommend them to anyone looking for quality furniture at a fair price."
Shaw-nay Crime - Georgia


"We are very pleased with our Vaughan Bassett bedroom set. The savings is great and free delivery & set-up a huge plus!!! I will be happy to share your website with family and friends. Everyone was so great to work with.
I had my order in less than a month!!"
Terry Pace - Michigan


"
Great, thanks again for all your help. I will definitely use FurnitureSavings again and recommend it to friends and family. The customer service has been excellent, not always an easy thing to find these days. Thanks!"
Keith - Des Plaines, Illinois


"I'm very pleased with my extravagant Legacy Conquistador bedroom grouping. It's very elaborate. Furniture-Savings.com, YOU ROCK! Very good customer service, friendly delivery service, very prompt and detailed to the T. I'm looking forward to ordering again. Your highly-favored in my book!
Thanks!"
Shontell - Pennsylvania


"The table and chairs were delivered and the delivery men were wonderful. They were very courteous and timely and very accomodating. I was very satisfied with your service. My parents really like the set. Thank you."
Rosemary Curry - New York


"I must admit, I was very apprehensive to order furniture online as I never make a major purchase site-unseen. However, I had visited a local store and saw the quality of the Vaughn Bassett furniture, but wasn't impressed with the specific bedroom group at the store. So I decided to look online for other styles in this line. Needless to say, I found the perfect bedroom set and ordered it the next day, giving myself the night to think about it. I absolutely love it!!!! Not only did the furniture arrive as scheduled, but it was delivered early and in perfect condition-not a scratch! I am so excited that I've found my go-to furniture store!!!! Thank you so much for your excellent service!"
Donna - Delaware


"I ordered the Bella Cera sideboard by AICO furniture. I was a bit nervous about placing an order for fine furnituer over the web, but the piece arrived in perfect condition & is just as beautiful as the online photos. Great service from Furniture Savings!"
Peter Gates - Virginia


"Delighted with my Vaughan Bassett bedroom set. My order was received and set-up in perfect condition. I will order again from this web site. Great experience."
Mary - Maryland


"I can't believe how easy it was to fix my bureau drawer.

The Kenlin installation and troubleshooting videos made it simple.

Sunday my drawer wouldn't slide back in. I flipped the drawer over, saw what part was broken and it said Kenlin slide ll on it. I went online, found it immediately, ordered the part and 3 days later my drawer is fixed!!!!!
I wanted to thank you for making that task simple, quick, and inexpensive for me.

Sincerely,
L. Lewis"
L. Lewis - MA


"We found exactly what we were looking for to make our bedroom beautiful. The quality is amazing! We shopped locally and found that for the exact same pieces, buying from you we saved over $1000.00!! Your service is fabulous...we ordered our furniture on 4/1 and was told it could take up to 6 weeks but 3 weeks later it was here! Everyone we came in contact with couldn't have been nicer and the delivery people were wonderful! We will DEFINITELY shop with you again!!! Thank you!!!"
Tsingos Family - Illinois


"Thanks so much...The Largo was exactly what I ordered and the delivery crew was great!"
gail cain - georgia


"This is the first time I've purchased furniture from an on line source and I am totally blown away by the ease that the transaction was completed. The prices cannot be beat and the service is impeccable. My only disappointment is that I didn't know about this company when I bought other furniture.
I've been telling all my Family and Friends about this site and rest assure, I will be a longtime customer.
We couldn't be more pleased with the Laramie collection we purchased."
Raymond Michalski - California


"I was a little worried about buying furniture online. However, LOVE the furniture. It's even prettier than the picture. There was nothing wrong and the delivery went well. The guys were GREAT! They were personable and cleaned up after themselves. They worked HARD getting one of the pieces in, but they did it. I must admit, the experience was great and I wouldn't hesitate for a minute to order from you again."
Debra A - Virgina


"We received our furniture but the sofa was red instead of beige. We decided to keep the furniture because we need it for the holidays but we were disappointed that such a mistake was made. We also expected arm rest covers with the furniture and they also were missing. Overall not satisfied with the order.

*** Store Reply: We are very sorry for the problem. The wrong color is completly our fault. I am glad we were able to speak on the phone and resolve the problem. The arm rest covers are being sent out to you via Fedex at no charge.(Arm rest covers are no longer included from the mfg.).

Customer: This is in addition to my previous feedback. I talked to Fritz Smith about the problem and I was very pleased with the way he handled the issue. I think you are very lucky to have Mr. Smith working for you."
Rinaldo tedeschi - ct.


"I have never dealt with people so willing to go out of their way, give so much in dealing with you and who will go so far out of their way to let you have it your way when buying the furniture they sell at such a great price..all major furniture purchases will be from these fine folks !"
Tom Heidorf - Texas


"I received my Vaughn Bassett bed on Monday. The men who delivered it were amazing! Carried all the pieces down our long narrow driveway and assembled the bed in "minutes." We love the bed and it looks wonderful! Thank you for a great and affordable experience!
Although its scarey ordering a large piece of furniture unseen in a store online, I was more than pleased with the results. I would highly recommend your company to any of my friends or family.

Thanks,
Rogers Family"
Rogers Family - Georgia


"We recently purchased the Beckenham BR set by Pulaski. We are higher-end consumers. I have never ordered furniture from online and was a bit nervous because I didn't see this set before buying it. Most of the stores in my area really don't carry BR sets, so it was impossible to see the quality. So, I worked with Jason and he was extremely professional and HONEST!! He actually steered me away from another BR set because he felt we would not be satisfied with the quality. (He even emailed me pictures of the inside construction.) I appreciated Jason's effort and integrity.

The Pulaski Beckenham BR Set was absolutely beautiful and the price and the quality were great! The delivery was better than expected time-wise and they were very professional. I would very highly recommend Furniture-Savings as a reputable, aim-to-please company and my experience with them was extremely pleasant.

The only other comments are is that the color of the BR set was pictured differently than "
Lorie and Ben Mena - New Jersey


"I am so happy with my kids new Lea Kids Deer Run bunk bed furniture- I was worried that your company was not going to be able to deliver on time. In fact you deliver a day early- The guys were so nice and helpful - They built everything with patience. Thank you so much!"
Leonor - Clifton, New Jersey


"I purchased a gorgeous Kincaid Gathering House solid wood triple dresser from you a few months ago, and I'm just loving it. From the moment the (extremely courteous) delivery men arrived earlier than scheduled and placed it in my bedroom, it transformed the feel of the entire room. Wonderful!"
Allan N. - New York


"Just ordered the Vaughn-Basset Lafitte bedroom set. Got a great price (on the discount over $1500), the service was excellent. The furniture looks better in person, the delivery people, sales staff, everyone were courteous and great..........and we saved hundreds over getting it from a local retail outlet. My wife and I were initially hesitant to purchase furniture over the internet, but are very happily satisfied. We will definetly be ordering more from this site.

August 2012"
James Riley - New York


"This will be my first and probably only stop for any furniture needs in the future! Everything, from the initial phone call to place the order until the delivery service left has been an easy and pleasant experience, plus FurnitureSavings.com had the best prices for what I bought, and trust me, I shopped around.

I placed my order and received an email confirmation with explicit instructions explaining every step of the process, leaving no question unanswered. I was told that the normal time frame for delivery was 4-6 weeks, but at the time I placed the order they said that deliveries were averaging about 5 weeks. My furniture arrived in just about 4 weeks.

Two days before delivery I received a phone call from the delivery service calling to schedule the delivery. I was told the delivery men would call when they were about 1 hour away. They arrived right on time; I was given a window of 9:00 am - 12:00 pm and they were here right at 9:00. They didn't call, but in reality I ne"
Maureen E Lynn - New Jersey


"Excellent quality furniture and great service! I'm very happy."
Dhurata - New York


"In early January we purchased a Vaughan Bassett Appalachian Hardwood light cherry bed, chest, and nightstand. The price was less than a local store's sale price. In 2 weeks we were notified of shipping, with delivery coming a week later. Early evening of the day before the scheduled delivery, the team called to say they were ahead of schedule. They delivered that evening. They were courteous, pleasant, and efficient. The furniture is perfect. I would highly recommend you and would purchase from you again."
Dag - PA


"Just received our furniture. It is absolutely beautiful! It arrived in just under 6 weeks. The whole experience has been awesome! Wasn't sure about ordering furniture on line but we saved so much money it was worth a try. The delivery guys were very professional and did a great job. They even helped us put our door back together. We are so happy!!! I highly recommend this company to everyone. Our AICO Essex manor furniture is absolutely beautiful!!!"
Patricia Bauer - New York


"Hello,
Last week I received my order in full. I appreciated the updates from your company along the way. And the delivery was right on time. My only real complaint is the Legacy bedroom furniture received is definitely brown while the pictures on your web site make the furniture look gray. I had hoped for gray furniture so that was a little disappointing. And I wish I had known the furniture was made in China. The delivery guys were very nice, but slow, and my husband needed to help with some assembly problems. You company extends great customer service."
Debbie Driver - Georgia


"We received our furniture as scheduled, OMG its AMAZINGLY BEAUTIFUL! I appreciate you all holding our furniture while our house was being built.


Thank You,
Kim K."
Kim K. - TX


"The service was great guys delivering the furniture were good"
Danford Caron - Ct


"everything went well, you will be hearing from me again and l will reccomend your services..thank you."
renee brown - ohio


"Hi I received my Eden tables last week and I am enjoying them. I did not think they would look so good, online they looked okay but to see the actual tables they were excellent. And they were in good condition they blend in very well with my other furniture. The set up crew was very polite and courtesy while putting the tables together. I have had many compliments from my relative about the tables. I will be ordering from you all again. The family is very please with the purchase. Thanks From Sweet Home Alabama , Laura ..."
Laura - Alabama


"Wonderful!!! This is my first experience at buying an entire bedroom set on-line. I have to admit I was somewhat sceptical about buying an entire b/r set on-line. I absolutely love my new Pulaski Tuscano Villa bedroom set. The picture absolutely does it no justice. Excellent quality, elegant and sophisticated. The delivery people were very kind, efficient and timely. I am an extremely satified customer. If I ever need more furniture, I will come your way.

Jason, the sales person, made my buying experience a pleasent one. I will recommend this company to others.

Thank you so much for the exception work.!!!!

Sheila - Los Angeles, CA"
Sheila A. - CA


"Curio is beautiful. Delivery was very professional. We are delighted."
Justin Callahan - VA


"I purchased an Aico dining room set that I'm in absolute love with!

Everyone that I dealt with from the financing through the delivery was extremely accomodating and professional.

I very much appreciate Jorge in scheduling for working so diligently with me and responding quickly.

You have made my upcoming Thanksgiving holiday one to look forward to!"
Deborah Lee - Washington


"We purchased furniture from the Michael Amini Collection (AICO). We purchased four pieces of the sectional sofa from the Toledo collection, and two leopard print chairs from the Trevi collection. We just had the furniture delivered, but are not putting it to use yet, since we are still remodeling part of our house. We have the furniture stored and covered in a finished room. But, the quality, and beauty of each piece is exceptional. Our salesperson at Furniture-Savings.com was Jason. I was very satisfied with his courteous service, and the overall service of the company. The delivery men were also very courteous, and accommodated us wonderfully, especially since we live on terraced ground with a lot of steps. Even the people at AICO, where the furniture is manufactured, couldn't have been more helpful. I needed "exact" measurements of one of the pieces of the sofa, to make sure it would fit properly in a particular place, and they were most accommodating, and very prompt in getting"
Geraldine Brosky - Pennsylvania


"We ordered a table 6 chairs and 3 barstools from the American Drew-Camden collectionon January 7,2012. Our order arrived May 9, 2012 at 10:40pm. The furniture is beautiful, great deal as long as you are not in a hurry for it to arrive. The delivery men were very kind and respectful. I do wish they would have put something over there shoes when in my home.
*****
Store Reply - We are glad to see you were happy with that American Drew table set. We apologize for the mfg. delay. Most deliveries happen in 4-8 weeks but from time to time, it does take longer but we will always keep you updated with the status of the order via emails. Thank you again for your business."
A.M. - PA


"Just wanted to say I was a bit hesitant to order furniture via the internet, but am quite satisfied with the outcome. The transaction went very smoothly. I was kept informed of the status of delivery. We made a trip to my son's house over the July 4th weekend so I was able to see the Lea Elation dresser/mirror in my granddaughter's room. It looks really good!

Thank You,"
Charlotte & William - CALVERT CITY, Kentucky


"I must admit that I was a bit apprehensive about during an online order,but to my suprise ,it was a total satisfying experience.I odered a 3 piece coffee table set,(Liberty MFG,the victorian group and it is stunning.The curved legs and the wood gives my room a high dollar look.I am completely satisfied with making that choice.

I was also impressed with the white glove delivery service,those guys were great,timely and did professional work.I cannot recall their names,but (Reliable Trucking) Kudos to the two delivery guys ."
Ida morgan - TN


"I love my new American Drew furniture. Everything went well with the delivery. Thank you so much."
Judith - Wisconsin


"I am very happy with the Liberty furniture I purchased thorugh you. It is well made with tons of storage. The process was a pleasure (especially after the terrible experience I had with another merchant) from ordering to delivery.

I would not hesitate to order from you again."
Karen Seltzer - New York


"Just got my broyhill Laramie sofa, chair, ottoman, and recliner delivered tonight. I am thrilled! Not only is the furniture perfect but the delivery guys were great- after a summer of no precip, we have rain and snow during my delivery dates. They were only an hour off from their original delivery time. Thank you !! Highly recommend. Will use these folks again!"
LINDA WOOLSTENHULME - Idaho


"Delivered after 6 weeks from purchase date but I'm ok with (saved 500 $ ).love my new recliners,will buy again from You.
Delivery crew 5 stars .Thank you."
Jerry - NY


"I am very please with my purchase. If I need to purchase additional furniture, I will certainly consider purchasing from you again."
Jerry Spoon - Georgia


"The trek pieces break after a couple of year. I love the look of my furniture but was disappointed when the drawers started to not work properly. Now I am going to order the parts and see if I can set the drawers working properly again. ***** Store reply - We agree that the original Kenlin Drawer tracks can break after a few years. That is why we sell the commerical version with the metal back-plate that will last much longer. We do wish that all mfgs. would use the metal back-plates. Vaughan-Bassett has been using the commercial version for a few years now *****"
Susan - Ohio


"I was very happy with the money I saved using Furniture-Savings.com. The process was very easy and quick. We had our furniture delivered in 3 weeks. I will definitely recommend this to friends and family.
***Store Reply***
While many deliveries do happen in 3-6 weeks, we normally ask for between 4-8 weeks. We would prefer to tell you 4-8 and it deliver in 3 if possible than to tell you 3 and it take 7-8 weeks."
Clauser's - Rockford MI


"This week I received my Legacy Cottage Hill dining room set. I took a leap of faith and ordered it sight unseen. I am absolutely thrilled with it. The quality is very good. As far as Furniture-Savings, they are the best online company I have dealt with. Their prices are great, customer service is superb, and the delivery was right on time. Yhanks for a great experience and an a dining room set I will enjoy for years to come!"
Mary Jo Di Benedetto - South Carolina


"Great Service! delivery folks were excellent."
Lee Calvert - Virginia


"I HAVE RECEIVED MY BEAUTIFUL ESSEX MANOR DINING AND BEDROOM FURNITURE. I HAVE TOTALLY ENJOY THIS EXPERIENCES. FIRST, SALEPERSON WAS KNOWLEDGEABLE AND POLITE.SECOND, DELIVERY GUYS WERE ON TIME, HELPFUL,COURTESY,
THE FURNITURES AND MY HOME WAS HANDLE WITH CARE AND DETAIL. THIS HAVE BEEN A PLEASURE AND I THANK YOU"
STELLA TURNER - TN


"After having a very bad experience with another company, I can honestly say this transaction was first-rate! The Pulaski Ashton Park set is great, as is the Soflex Leather Diamond Set and the Samuel Lawrence Farrington bedroom set. All of it arrived in perfect condition, and the bedroom furniture was professionally assembled. FurnitureSavings.com is absolutely the Real Deal! Buy with confidence! I would do it again in a heartbeat."
Scott - New Mexico

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