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Free White Glove Delivery We accept all credit cards and financing. Low price 100% guaranteed
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Frequently Asked Questions Frequently Asked Questions
Furniture-Savings.com wants you to be informed. Please find below copies of our most Freq. Asked Questions.


Frequently Asked Questions

How long has Furniture-Savings.com been in business?
Furniture-Savings.com is the online division of BO*SMITH Furniture of Bishopville. We have a 90,000sf showroom in Bishopville South Carolina and have been in business since 1960. We are members of the South Carolina Better Business Bureau and you can see our listing on their website by clicking here. We are also members of our local Chamber of Commerce. We pride ourselves in standing behind the products we sell and the service we provide.

How do I place an order?
Many of our products can simply be purchased online by clicking "add to cart". However, some of our mfgs. do not allow all of their products/prices to be published online therefore you would need to call us toll-free at 1-888-484-6429 to get pricing and place an order. Upon placing the order, you will receive an email confirmation.

What sets your company apart from the other Carolina Discounters?
We are glad you asked!!

1. We accept all major credit cards gladly while many discounters charge extra to use a credit card.
2. We only ask for 1/3 as a deposit where most other companies ask for 1/2.
3. The remaining balance is not charged until the furniture is delivered and setup in your home where most other companies make you pay the balance before you even get to see the furniture.
4. On orders over $999, we offer Free Deluxe White Glove Delivery while other companies make you pay extra for setup.
5. We handle all damage claims and repairs, where other companies make you do that yourself since you paid the delivery service directly.
6. If an item happens to be delivered damaged, we don't charge you for it until it is redelivered. Because other companies would already have your money, they probably won't be in as great a hurry to replace the item.
7. We are an online and local Better Business Bureau member with NO claims filed against us.

How can you sell so much lower than other stores?
Since we sell so much furniture, we are able to work on a much lower profit margin than your local store can. On average we sell more furniture each month of the lines we carry than most stores sell in an entire year. Buying in bulk allows us to purchase the product at discounted rates which allows us to pass the savings on to you. This also allows us to work out a more efficient system of ordering and shipping. Lastly, we have chosen to work closely with only a few top rate companies which allows us to know their products better and to have items shipped more quickly by combining order.

Do you only sell on the Internet?
No, we have a large 90,000 sq. ft showroom/warehouse in Bishopville, South Carolina. If you live nearby, we would love for you to stop by our newest 90,000 sq. feet store in Bishopville, just 1 mile off I-20. If you do not live close or just don't have the time, please review our online selection and call us with any questions you may have.

The furniture I purchase will be Brand New, won't it?
OF COURSE IT WILL BE BRAND NEW!!!! All the items we sell are completely brand new and first quality. Since we ship most of the furniture directly from the manufacturer, you might even receive an item that was only made 2-3 weeks prior. Many local stores try and sell you their floor samples which may have scratches and dents. We do not do that, we only sell first quality items direct from the manufacturer.

Do you charge Sales Tax?
We do not charge sales tax, except on items shipped to South Carolina (6%). Your local or state laws may vary concerning purchases shipped to you from "out of state." We will leave it up to you to report if you deem necessary. Some states do randomly check our delivery slips at interstate checkpoints and send out requests for individuals to pay the sales tax.

How do I pay for my furniture?
We accept Visa, MasterCard, Discover and American Express.
You may also make payment by check or money-order by mailing it to:

Furniture-Savings.com
538 Wisacky Hwy
PO Box 563
Bishopville, SC 29010

We ask for 1/3 of the total purchase price to be paid upon ordering. The remaining 2/3 will be charged to your credit card upon delivery to your house (we do get an authorization of the remaining charge prior to delivery to guarantee funds). If you choose to pay the remaining 2/3 by check or money order, we ask that you provide us with a credit card to guarantee funds. If you are using a debit card, please inform us at the time of order. Debit cards have to be handled differently since most have a daily spending limit and a simple authorization on our part may cause you problems making other purchases that same day. We will be glad to use a credit card for guarantee purposes only and charge your debit card once the furniture is delivered.

We strongly recommend credit cards for two reasons.
1. It makes things much simpler for us.
2. Most credit cards unlike other forms of payment offer you better buyer protection and in many cases, extended warranties.

How long before my merchandise will arrive?
The delivery time depends a great deal upon availability. If the items are in stock at the manufacturer, we average 4-8 weeks on the East Coast and 6-10 weeks on the West Coast. There is a great chance you will receive your items quicker and we will always do everything we can to ensure timely delivery. Please Note: These are estimates, not guarantees. When it comes to delivery times, we are at the mercy of the manufacturer. Normally we are able to pick up your furniture from the mfg. within 2-4 weeks of your order. At that point your furniture will be on the next truck to your area which is about every 1-2 weeks on the East Cost to 3-4 weeks on the West Coast. If we see there's going to be an unusual delay in your shipment, we will notify you.

Can I cancel my order?
You may cancel your order anytime within 5 business days of placing your order and you will not experience any charge. After 5 business days, if the item has not been picked up from the factory, you may cancel it at no charge. However, if the item has already shipped from the mfg. to our delivery service, you will be responsible for a 20% restocking fee. You may contact us at anytime to check the status of your order.

When will I be contacted before delivery?
You will be contacted by our in-home delivery service approximately 3-4 days before delivery. They will give you the day and time(within a four hour window) the delivery should be made. Deliveries are made seven days a week from 8am to 10pm. If you can only accept delivery at certain times during the day or week, please tell us when placing the order so it can be scheduled appropriately. After 5:00pm or weekends only is requested by a number of customers. This is certainly possible but may delay the order slightly due to scheduling problems with other orders in your area.
Please Note -- Since our delivery service makes on average 25-40 deliveries per trip over a 3-5 day period, they may experience unforeseen situations which may cause your delivery to be delayed into a new time frame or to the next day. If this does happen, our home-delivery service will contact you with a new delivery time. We will always try to be on time for deliveries, but we do ask for you to be flexible.
Our Suggestion -- Our in-home delivery personnel will be glad to call you approx. 30-60 minutes prior to delivery. If you work near your home, tell them you wish to be contacted 30-60 minutes in advance, that way you will not to take off an entire day of work.

Do I need to move my current furniture out of the way?
Our home delivery service does ask for the room to be cleared for your new furniture. We do suggest that you wait until they get to your house before you disassemble any beds. That way, if there is a delay for some reason, you will not be sleeping on the floor. Here again, you may want them to call you 30-60 minutes prior to delivery so you will have plenty of time to clear your room.

What does delivery include?
Our delivery service will unbox the furniture, place it in the room of your choice and assemble any items that need assembly and in most cases, they will dispose of the packaging. They will attach the mirror to the dresser, assemble the bed and level any items that may have shifted during delivery. For homes or apartment complexes where the furniture is going to the 3rd floor or higher without access to elevator, there is an additional charge per story after the 2nd floor paid directly to the delivery team. The fee is $25/story on shipments less than 1000lbs and $50/story on shipments more than 1000lbs. Due to insurance restrictions, our delivery service is unable to hang mirrors directly on walls unless the wall anchor is already installed.

What do I need to do regarding delivery and setup of the furniture?
1. Please have the room and a path clear for delivery.
2. Please measure your room and stairways if applicable to make sure the furniture will fit properly. Some of the items we sell, especially from Aico and American Drew are very large and do not go up stairways with turns very well. If you are unsure if an item will fit, please check with your salesperson for exact measurement prior to ordering. If an item is too big or if you simply ordered too much furniture, it can be returned based on the charges listed below.

Can I return the furniture?
At the time of delivery, if there are no major problems with the furniture, you simply thought it would fit or look better in the room, you can refuse the shipment. At that point you would only be charged the return shipping fee that is figured at $0.65/pound and a 20% restocking fee. After our delivery team has left your house, you still have 10 days to evaluate the furniture. If during that time you choose to return the furniture, you would have to pay a return shipping fee of $0.65/pound and a 25% restocking fee.

Can I pick the items up instead of having them delivered?
Yes, you can pick up the items yourself if you wish. We have two locations from which you can pick up the furniture. Either our showroom/warehouse here in Bishopville, SC or from our delivery service in High Point, NC. Since we do not have to pay to have the items delivered to you, please call us at 1-888-484-6429 so we can calculate a discounted price for you. Once the order leaves our dock on your vehicle, we cannot be responsible for damage. If you do find a mfg. defect once you get home, please call us so we can order you a replacement. Once it comes in, we will notify you so you can return the defective piece to us and pick up the replacement from our warehouse. On large orders, we strongly suggest that you allow us to deliver the items. Delivery includes insurance and by the time you add up the cost to rent a truck, you will most likely not be saving very much.

Can you warehouse my furniture for me since I don't need it for several months?
Yes, we can warehouse your orders for you. Many, if not most, of our customers are either moving into or building a new home and don't need their new items until a certain time. When you find the items you like, please go ahead and place the order to decrease the chances of delay due to a product not being in stock. If we receive the items in before you need them, we can warehouse them for up to 6 months at no cost to you. Please notify the salesperson of your desired delivery date when placing the order.

I have searched a great deal and found another discount dealer with slightly lower prices, will you match their price?
We normally have the lowest prices around and we are constantly checking with our competitors to make sure that stays true. If you are able to find a lower price, we will certainly try to match the entire price including delivery and setup. Be aware, many companies may offer slightly lower prices on the furniture but charge more for delivery. Remember, price certainly matters, but it isn't everything, we feel you will have a better overall experience with us than most other discount dealers.

What happens if my furniture is delivered damaged?
Occasionally, the furniture may experience minor damage during shipping or it may contain a manufacturer's defect. If the item has minor damage, please accept the item and denote on the delivery slip the problem. Please call us as soon as possible so we can go ahead and begin working on the solution as we don't receive formal damage reports until the delivery truck returns home a few days later. We will have a professional furniture repair person come to your house and correct the problem. If the repair is not done to your satisfaction, we will have a new piece sent to you at no additional cost. If an item has extensive damage, please refuse it and contact us. We will have it replaced or repaired(per our manufacturer''s recommendation, in most cases we will need for a picture of the problem to be emailed or mailed to us) and redelivered at no additional cost. In the event an item is returned, you will not be charged for that item until it is redelivered to you. Please take your time and inspect the furniture upon delivery, it is much easier to have any problems corrected if they are denoted on the delivery ticket. For simple fixes, such as replacing a broken handle, we will UPS the parts to you and ask you to install them yourself.

If an items needs to be repaired, how long will it take and how good will it look?
If an item needs minor repairs(such as any broken glass or minor scratches) and it is left in the home, we can normally have a furniture repair professional come to your home and repair it within 5-10 business days.

For items that have to be returned, redelivery takes on average 3-4 weeks for minor repairs. For more in-depth repairs or items that have to be reordered from the mfg., please allow 4-6 weeks for redelivery depending on availability. Please remember that you will not be charged for them until their redelivery.

When a repair is completed, you will never know it was repaired!! Both our in-house repair technicians and the nationwide Furniture Medics we use are more than simple repairmen, they are more like artists. They can make scratches and damaged spots completely disappear. When an item has major damage, we will simply order you a replacement but we have seen our technicians in special circumstances make a seemingly destroyed piece look better than it did originally.

Will my items have a warranty??
All of our manufacturers offer a one year warranty. While the warranty is from the mfg., if you experience any problems, we will take care of the claim for you. If the warrantied item can be repaired easily, we will normally UPS/Fedex the parts to you for installation. If the repair is complicated or the item cannot be fixed, we will have a replacement sent to you at no cost. In order to get replacement items or parts, our mfgs. will normally require a picture of the problem to be emailed.

Can you send me a catalog?
Some of our manufacturers have limited our ability to advertise prices. Since our prices are normally 20-30% lower than most stores, the manufacturer doesn't want us making those other stores upset. If you see an item you are interested in, please feel free to call toll-free at 1-888-484-6429.


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"I purchased the bedroom suite Aico Eden it is just beautiful. I was suprised by the size and the quality is at its finest. The trucking company Realiable was very professional and did a wonderful job setting it up. Shopping with furnituresavings.com was so simple and the customer service was excellent. Highly recommend it to anyone.
Thank you so much,
Cathy Boaz --Missouri"
Cathy Boaz - Missouri


"They delivered the night of the day before of expected delivery. Unable to unpack. I will see shipment in 10 days and will let you know about the dressers and night stands. For the moment, I assume all is well. The drivers were fine, courteous."
Betsy Dustman - Wisconsin


"The Kincaid Cherry Park Chest was much better looking in person. The pictures didn't do the chest justice. The purchase and delivery was very good. Highly recommend"
Bernadette - Texas


"I am very please with my purchase. If I need to purchase additional furniture, I will certainly consider purchasing from you again."
Jerry Spoon - Georgia


"I must admit, I was very apprehensive to order furniture online as I never make a major purchase site-unseen. However, I had visited a local store and saw the quality of the Vaughn Bassett furniture, but wasn't impressed with the specific bedroom group at the store. So I decided to look online for other styles in this line. Needless to say, I found the perfect bedroom set and ordered it the next day, giving myself the night to think about it. I absolutely love it!!!! Not only did the furniture arrive as scheduled, but it was delivered early and in perfect condition-not a scratch! I am so excited that I've found my go-to furniture store!!!! Thank you so much for your excellent service!"
Donna - Delaware


"I purchased the Ozark dining set made by A-American and it's just beautiful. Solid mango wood. I would recommend Furnitue-Savings 100 percent. They have an awesome selection and the prices are unbeatable for the quality and service you get."
Sue - Nevada


"Brookfield by Pulaski
Shenandoah by Largo
Cobblestone Snow White

The delivery guys were great. Polite, helpful and all furniture pieces were wrapped in moving pads or in the original box. The dresser to the Pulaski set suffered a severe scratch across the top of the dresser - don't know how it happened. The driver used a scratch pencil but it is still noticeable. The footboard to that set also sustain some minor damage.

The other two sets escaped any trauma."
Barb Hansen - Texas


"We received your notification of impending delivery on Monday, June 10, 2013, and were contacted by phone the next day by the delivery person, (Rick?), with whom we agreed to accept next day delivery. Our two new dining chairs were hand delivered before 8 AM, Wednesday, June 12, in excellent condition. Your conscientious and friendly contractors had assembled the chairs and wrapped them in packing quilts for transport, and rather than drive their truck and trailer into our tricky driveway, they parked on the street, walked in to confirm the customer/location, and went back out to the street to carry in the chairs. In the 27 years we've lived here, few visitors to this house have exercised such forethought.

The chairs are beautiful, scaled larger than expected (a welcome attribute), and very well made; I am not disappointed in any way. I am extremely pleased with the entire transaction, and very impressed with your prompt and courteous service. I definitely will look to you for"
Rosemary A - VA


"This was my first time to place an order of expensive furniture like the American Drew bedroom suit. It took exactly 4 weeks from ordering to delivery. The 3 men that made the delivery were great on setting it all up and carrying off all of the boxes. I am very satisfied with my purchase and the service. Will order again!"
Martha - Florida


"Great experience from ordering to delivery. Your site is easy to use and if there were questions there was always a nice LIVE person on the other end of the phone line.
The delivery personal from NC were excellent, professional,fun, and prompt.

We have been letting folks know what a great experience this has been for us.

Thanks,

Carol and Jim"
Carol - FL


"We purchased a bedroom set from the Vaughan Bassett company. The collection is Reflections. Delivery was 2 weeks before the date that we were told!!! We shopped locally to get an idea of what we wanted. Your price beat every place that we looked!! We are very happy with our purchase and your delivery men did a wonderful job!! Thanks so much!"
Don and Sue - NJ


"Furniture was delivered within the specified time range and had an accurate update of status on what was happening with the furniture! There was great communication from the delivery people to ensure that we had a date/time that worked for us and the delivery guys were prompt - they even called when traffic was heavier than expected to say they would be 30 min later than when they had called a few hours previously. GREAT quality furniture also.

We ordered two of the 5 Drawer Chest, Bedford Falls Soft White BB94-115 Vaughan Bassett. Its great!"
Lynn - Michigan


"Wonderful!!! This is my first experience at buying an entire bedroom set on-line. I have to admit I was somewhat sceptical about buying an entire b/r set on-line. I absolutely love my new Pulaski Tuscano Villa bedroom set. The picture absolutely does it no justice. Excellent quality, elegant and sophisticated. The delivery people were very kind, efficient and timely. I am an extremely satified customer. If I ever need more furniture, I will come your way.

Jason, the sales person, made my buying experience a pleasent one. I will recommend this company to others.

Thank you so much for the exception work.!!!!

Sheila - Los Angeles, CA"
Sheila A. - CA


"The guys were very friendly. They were running late and made sure to call to let us know. Although you could tell they were tired, they worked hard and got the job done quickly, cleaned up and were out of there.

Thank you!!
It was a great experience and I will use furniture-savings in the future."
Jenni Steele - Michigan


"Dear Furniture Savings,
You have done it again with yet another extremely satisfied customer! We purchased many pieces which included the Aico tropico hexagon dining room set, Aico Cortina bedroom set, and Aico windsor court club chair. We are impressed with the quality and value of the furniture and equally pleased with the level of professionalism and customer service that Fritz provided. Our furniture is absolutely gorgeous. I did not think it was possible, however; the furniture quality, prices, and service exceeded our level of expectations. You have customers for life, thank you."
Ronae and Kwame - North Carolina


"Vaughn-Bassett Timber Mill:

Thanks for keeping me informed of furniture delivery status.

Love the furniture and the service, arrived a day early."
Sandra Smith - Texas


"This is the second transaction that I have had with FurnitureSavings.com I have been very please with the results. The customer service was excellent and helpful. I was skeptical about the online ordering and how the delivery would work out but the process was simple. With both deliveries the delivery service was exceptional and very helpful."
Shawana - TX


"I ordered the Broyhill Zachary sofa and chairs. It is beuatiful.
I never ordered furniture online, but the process was seamless and the furniture is great!"
Terri - Pa


"Furniture delivered within time frame estimated. Very pleased with delivery service and love the furniture. Thank you."
Phyllis Catanzaro - Arizona


"This was our first purchase from your company and it was a wonderful experience, from the salesperson to the delivery .
The salesperson was very courteous and made our purchase and easy one to accomplish. He kept us informed of the progress for the delivery. The delivery guys were awesome, very professional and friendly. We will definitely recommend your company and will purchase again from you."
Christy - Virginia


"We wanted a King bed to match a very expensive light oak set we bought 10 years ago. Bought your Oak Treasures II set for our guest bedroom and put our old bed with it in guest bedroom. Put the new King Oak treasures II bed with our old set and everything matched perfectly. Your people were very friendly and helpful. Your prices are great, the delivery was fast, and delivery team was fantastic.

We highly recommend your company and will do more business with you in the future.

Many Thanks!
James in Georgia"
James - Georgia


"I purchased the American Drew Lynn Haven Entertainment Unit. It arrived in approximately two weeks and I was pleasantly surprised. I was initially told it would take 6 to 8 weeks. The delivery men assembled the unit in my garage and set it up for me in my living room. I was very pleased with the service I received. Everyone I talked with when placing my order was very courteous and helpful and I will definitely recommend to others."
SHERRYL BREWER - FLORIDA


"I have never dealt with people so willing to go out of their way, give so much in dealing with you and who will go so far out of their way to let you have it your way when buying the furniture they sell at such a great price..all major furniture purchases will be from these fine folks !"
Tom Heidorf - Texas


"Beautiful and stunning!!! The pictures do not do justice for this collection. I purchased the AICO Eden Home Office w/a filing cabinet. Superb craftsmanship. I only buy quality furniture ~ Ethan Allen has lost me as a customer ~ Furniture Savings has gained a new one. Jason told me this would be the last "office" I had to buy - he is right. The delivery men were wonderful. Jason is wonderful to work with. This experience has made me loyal customer ~ I'll only be purchasing my furniture from you!! Thank you for such wonderful service. Did I mention you had the best prices on this collection? Simply awesome!!!"
Michele Y. - Virginia


"I was very happy with the money I saved using Furniture-Savings.com. The process was very easy and quick. We had our furniture delivered in 3 weeks. I will definitely recommend this to friends and family.
***Store Reply***
While many deliveries do happen in 3-6 weeks, we normally ask for between 4-8 weeks. We would prefer to tell you 4-8 and it deliver in 3 if possible than to tell you 3 and it take 7-8 weeks."
Clauser's - Rockford MI


"Very enjoyable expierence dolng business with you,every thing
Was great"
John Hanifin - New Jersey


"
Great, thanks again for all your help. I will definitely use FurnitureSavings again and recommend it to friends and family. The customer service has been excellent, not always an easy thing to find these days. Thanks!"
Keith - Des Plaines, Illinois


"I really like my Concord Pub dining room set by Legacy although I do have a couple of complaints. I ordered this unit in March knowing it was on back order, but I did not receive it until the third week of July. A bit longer than I expected. The day of delivery the delivery men did not get here until after 9 pm. I waited all day. A phone call would have been appreciated. The table itself does not sit level. And it is not due to my floor being unlevel. Two legs are considerably shorter than the others and it wobbles. The service man told us to but some tabs to put under the legs but the next day my husband checked the legs and determined they were hollow and have a large hole in them which will make this difficult to fix. I do not feel this should be our responsiblity.

I talked several times to phone reps from your company and they were all very friendly and helpful. They answered all my questions and assured me that the furniture was still available - just on back order. The deliv"
Diane Estes - California


"Great service from Furniture-savings.com! Very pleasant experience from ordering to delivery and setup. Customer service was quick to respond to our questions. The shipping company Furniture-savings.com used was able to accompdate our schedule and called about an hour ahead of their arrival time to verify our availability. We are very pleased with the quality of our son's new Lea bedroom furniture."
Kari - NY


"I absolutely love my new dining table and chairs. The delivery was on time and care was taken for set up. This was a very pleasant shopping experience.

Thank you again."
Linda - Florida


"Great place to buy from.....excellent communication throughout the purchase and delivery process. Our Vaughan-Bassett Oak River bedroom furniture is beautiful - looks just like I expected. Really good value. Thank you!"
RBuhrman - Maryland


"Wonderful bed, wonderful delivery, great all around!

Keep the great delivery people...they were terrific!"
Betty Dahlberg - Massachusetts


"Service was above and beyond! I ordered a replacement part and made a mistake on the order. One short note to their customer service dept and it was in the mail that same day. Thank you!!!

James"
James F - Florida


"Purchased the Vaughan Bassett-Forsyth Collection, medium oak bed frame with end drawers. Also a matching dresser. Very satisfied with the product. $150 less then if I would have purchased it locally.
Delivery was made at 6:00 am (I opted against a 10:00 pm delivery the night before) which worked for both of us. Great care was taken not to track in the house and assembled was fast (1/2 hr. at the most). Very professional and cordial. Then they were off and running to the next delivery.
Highly recommend this company and especially this delivery team."
Michael Gleason - Michigan


"WE purchased the Laredo Marseille King bed and it is a solid beautiful well made bed. The price on Furniture Savings website beat out our local competition by about $400. Amazing. We got the bed we wanted at the price we wanted. The sales people including our salesman, Trevor was so easy to work with and answer my calls and questions. He said the order would take about 4 weeks and it arrived exactly in 4 weeks. The trucking company that delivered the bed was very professional and courteous and on time. We would not hesitate to order from Furniture-Savings in the future. Thanks for a great purchase."
C W - Alabama


"I have had the Young America furniture for 18 years and it is still in great condition except the drawer hardware. I found your company on line and they carried the parts. I was pleased they arrived in just a couple of days. All fixed!"
LeAnn - Michigan


"I ordered American Drew coffee table and end tables. They are beautiful and well made.
Delivery men were courteous.
I am very please. Worth the wait."
Mildred Boyt - California


"Furniture arrived in timely manner. Movers were polite and efficient. Love the furniture. Exactly what I needed. Thanks"
Sherylle - Michigan


"I expected to wait much longer for my furniture but it was delivered at the perfect time for me. The new flooring had just been installed and the furniture arrived 3 days later. It could not have worked out any better. My room now looks like a magazine article with a savings I would not have imagined! Thank you Furniture-savings.com!"
Susan Horn - Michigan


"Very good prices and prompt service. However color displayed on your website does not match real color of furniture. ( in our case the furniture was darker when delivered). Delivery and set up was included which makes this a fantastic deal. would definitely use your company again.
**Store Reply **
We certainly try our very best to make sure the images shown online are as true to color as possible. Due to monitor settings and lighting when catalogs pictures are taken, colors may vary slightly from picture shown on website. "
Al Sugrim - New York


"We love our new furniture. Everything went smoothly with our delivery. Very professional. The quality is really good. We will definitely tell others about your company. Jill"
Jill Hancock - Washington


"I could not be more pleased with the customer service and professionalism that I have received from Fritz. I have ordered an Aico Cortina bedroom set and a Windsor fireplace and they are incredibly beautiful and of the highest quality furniture on the market. I have found the same or similar furniture in Nevada but I would much rather deal with Fritz all the way across the states! He has been honest with me and treats me like a valued customer. I will not buy furniture anywhere else!!!"
Rosemary Simpson - Nevada


"GREAT SERVICE!!!BEAUTIFUL BED!!!NICE PEOPLE!!!"
Ivanka - GA


"We received our delivery just as promised and the
two gentlemen that delivered it into the house was
very good. We were real impressed with all the
services, our ordering, delivering service and the
quality of the furniture.
We will be happy to use your services again in the
future if we have a need.

Thanks.

Mrs. Norman Buchanan"
Norman Buchanan - Arkansas


"Hello,
I just want to thank you for the great product and great delivery service!
It was my first time to buy furniture online, I was not sure if it would be a good experience when I was placing the order online. It turned out the table and chairs are exactly what I saw online and the delivery and setup was great. Now we are enjoying our new dining set, they look wonderful!

Thank you!"
Dana Jian - Ohio


"Purchased two pieces of Vaughan Basset to compelte our bedroom set. There is no doubt in our minds we would order from Furniture-Savings.com in a heart beat. Process was so easy, the delivery people were excellent, polite, careful. Did not leave until everything was in it's place."
Kathleen - New York


"The Vaughan Bassett Cottage Collection bedroom set I had delivered was on time, in a professional manner, and with the "white glove" set up as promised. The delivery guys took the boxes with them, so no clean up by me was required. Furniture arrived in perfect conditon. Would highly recommend."
Mary - GA


"I'm very pleased with my extravagant Legacy Conquistador bedroom grouping. It's very elaborate. Furniture-Savings.com, YOU ROCK! Very good customer service, friendly delivery service, very prompt and detailed to the T. I'm looking forward to ordering again. Your highly-favored in my book!
Thanks!"
Shontell - Pennsylvania


"After many frustrations and almost resorting to legal action, I've finally found an online furniture retailer that I can trust. Furniture-Savings.com inspired confidence by having an unprecedented A+, BBB accreditation, referenceable physical location, and professional employees that were truly helpful.
Just as it's mentioned in the FAQs, my AICO Oppulente dinette and china cabinet arrived in exactly 4 weeks. I cannot be more pleased with this set. I found that the pictures on site accurately displays how the set actually looks. I'm still in disbelief that this set is actually real :D Thanks to all at Furniture-Savings.com you guys RAWK!!!!!!!!!"
Timsy - Colorado


"Dear Furniture-Savings,

Sorry for the delay in getting this to you - as you can imagine the move to the U.K. was very busy!

I wanted to thank you for such a pleasant buying experience during the purchase of some bedroom furniture for my son. To be honest I was initially slightly worried about purchasing through the internet because I expected a lack of customer service. However in this case it was completely the opposite as your friendly, professional, helpful staff were willing to solve any issues that came up. They always managed my expectations by not only doing what they said they would do, but also by calling back at the time they said they would with a progress update on our order. I found it both refreshing and rare to deal with such a professional company that is willing to go that extra mile to help its customers. Oh, and your prices are the best around too! Thank you!"
Sarah - Hampshire. England. U.K.

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