Last week I received my order in full. I appreciated the updates from your company along the way. And the delivery was right on time. My only real complaint is the Legacy bedroom furniture received is definitely brown while the pictures on your web site make the furniture look gray. I had hoped for gray furniture so that was a little disappointing. And I wish I had known the furniture was made in China. The delivery guys were very nice, but slow, and my husband needed to help with some assembly problems. You company extends great customer service."
Debbie Driver - Georgia
"I purchased a vanity chest, triple dresser and two night stands from the Vaghan Bassett Cottage Collection and the pieces were delivered last week.
I am very pleased with the furniture which is an excellent value for the price paid and the Furniture Savings employees were very helpful and kept me undated as to the status of my order. I also visited their showroom in November to satisfy myself as to whom I was dealing with.
The delivery men were friendly and efficient so overall it was a satisfactory transaction."
jean alexander - florida
"We ordered 3 pieces of Broyhill bedroom furniture. The total cost was 2/3 of what the nearest retailer would have charged. Plus, we would have had to driven 5 hours (round trip) to order the items, and then another 5 hours to pick up the items once the retailer received them. When we called the retailer, they estimated receipt at 6-8 weeks. With Furniture-Savings we ordered on July 23 and had them delivered and set up on August 23! The person taking the order was knowledgeable, friendly, and polite. The delivery were the same. The items were delivered in perfect condition. We can't imagine every buying furniture anywhere else!"
Jim B - Colorado
"I was very hesitate of ordering furniture online without first seeing. I ordered a storage bed, dresser, mirror, night stand, and chest in the American Journey-Dark Tobacco from the American Hardwood Collection. We couldn't be more pleased with the service and our new bedroom. We would be comfortable ordering from Furniture-savings again."
Frieda - Texas
"They delivered the night of the day before of expected delivery. Unable to unpack. I will see shipment in 10 days and will let you know about the dressers and night stands. For the moment, I assume all is well. The drivers were fine, courteous."
Betsy Dustman - Wisconsin
"Ordered a Broyhill sofa and 2 chairs. Price was great, delivery was quick and the service was excellent. The company who delivered were professional and courteous.
Overall a very positive experience."
John - New York
"Fast, courteous, helpful...American Drew dining set ordered, delivered, setup within one month. Extremely pleased...will do business again!!!!!"
Irene Sarno - Florida/NY
"Legacy/Evolution. We were very pleased with the timely delivery. The arrival time was as promised and the crew courteous and professional. Couldn't have asked for more!!"
Robert Panarella - New Jersey
"We are thrilled with our sales and delivery experience. The furniture is exactly as we thought it would be, and the delivery service was awesome. Thanks for a very positive experience."
Tom Bigley - Florida
"To everyone that I had contact with,
I purchase the Monte Carlo Snow bedroom furniture by AICO. My husband and I are very pleased with it.
From all at FurnitureSavings.com to the Delivery people, You made it really easy and enjoyable.
Thank you for being everything that you say you are and will do. What a great Company!!
My husband and I plan on buying from you next year.
Thank you again,
David and Dolores"
David and Dolores - New York
"My experience with every representative was positive. They were friendly and always helpful. We will recommend this business to all friends. Thank you."
Lori Forster - CT
"We recieved our bedroom furniture Retreat Pine, it is absolutely beautiful, we love it and the guys that delivered it were very very nice and set everything up for us. That is what I call service with a smile. Thanks so much Furniture Savings.com, your furniture, service and helpers are the greatest."
Michael T. - WV
"We are really enjoying our new furniture. We was a little skeptical about ordering online and Furniture Savings made it go as smooth as possible and it even arrived earlier than was quoted. I would do business with these people again, they were all awesome right down to the delivery drivers. We are loving the Broylhill Cambridge set of furniture ,love seat, chair sofa and ottoman. They are even more beautiful than it shows online. So very happy with our purchase and the savings. Thank you furniture-savings.com"
Patricia wright - Indiana
"I must admit, I was very apprehensive to order furniture online as I never make a major purchase site-unseen. However, I had visited a local store and saw the quality of the Vaughn Bassett furniture, but wasn't impressed with the specific bedroom group at the store. So I decided to look online for other styles in this line. Needless to say, I found the perfect bedroom set and ordered it the next day, giving myself the night to think about it. I absolutely love it!!!! Not only did the furniture arrive as scheduled, but it was delivered early and in perfect condition-not a scratch! I am so excited that I've found my go-to furniture store!!!! Thank you so much for your excellent service!"
Donna - Delaware
"Best Furniture Ever! Really worth the price. High Quality!"
William - NY
"Bedford Falls Merlot Bedroom Set.
Good price, good service, excellent setup and delivery! Very pleased, will use again."
Bertaut Family - Louisiana
"I purchased the Monte Carlo II Silver pearl Queen bed two side tables and a dresser. However it did not come with the metal canopy pictured with the bed. I believe it should have been included...
***** Store Reply *****
We apologize for the mix-up. We had left the canopy off the order on accident. It has been ordered and will be delivered as quickly as possible. Per your request, we will deliver it with your new order."
Joseph M Spiteri - Illinois
"I just wanted you to know how happy I am w/ your service & products. My furniture was delivered yesterday, only 2 weeks after I ordered it!. I love it! The trucking company (Reliable) was wonderful, so professional & fast.
**Note by Furniture-Savings: While we try and deliver all of our orders this quickly - 90% of our orders are delivered in 3-6 weeks**
Thanks for all of your help."
Ms. Zuccarino - NJ
"Please send me a copy of the invoice for the bedroom set that I bought.
John Urubek - Illinois
"The Furniture-Savings company has the ULTIMATE is customer service.. I had to order 3 times instead of 1 time (All my fault). They sent me more product for free and even did free shipping. A;; arrived to my home within days. Where could you ever get that service from any other company. Keep up the great service. No doubt I will be using your services again !!
Each person I dealt with over the phone were the same way--- AMAZING!"
Nanci - Michigan
"I purchased the Grandma's Keepsake Collection from Vaughan Bassett and I couldn't love it more! The delivery men were very nice and it was overall a very easy experience. Great quality furniture, have received compliments already!"
Heather - VA
"I purchase a full Vaughan Bassett Twilight bedroom set for my granddaughter.
The delivery was prompt and my daughter reported that everything about the setup was great. There was a minor blemish on the desk hutch and it was noted on the receipt by the delivery company. I then received an email asking for pictures of the damage. I responded but I have to follow-up myself after two weeks. I found out that I hadnít been charged the remaining balance because of the outstanding damage issue. The damage issue was resolved to my complete satisfaction.
I have two more grandchildren that will need bedroom sets and I will definitely buy from Furniture Savings."
Del Kendrew - New York
"Legacy bed herritage court very high quality furniture , very pleased with set up and delivery."
John Meshak - WI.
"The entire buying process was wonderful! The furniture is beautiful. When it was delivered a noticed a very small chip in one of the dresser. The delivery mean patched it up and I could not even tell where the nick was.
I will be ordering again!"
Rosemary Armento - New Jersey
"The Vaughan Bassett Cottage Collection bedroom set I had delivered was on time, in a professional manner, and with the "white glove" set up as promised. The delivery guys took the boxes with them, so no clean up by me was required. Furniture arrived in perfect conditon. Would highly recommend."
Mary - GA
"Delivery was scheduled between 6 and 9 pm. They called about 8 pm and stated they were on the way and they arrived at about 8:45. Went straight to work and worked continuously without stop until the table was assembled and set up right in place.
The workers were professional, although if they had uniforms and neater appearance, I would have been more impressed. I can forgive this as they left NC at 5 am and had been at it a long time.
I didn't get there names but I did give them a plate of macaroni which they took with them to eat while they drove to their next job. They could not sit down to enjoy it as they had still more work to do."
mike dipaolo - GA
"I am very happy with my bedroom sets it was just what I expected to be. I had purchased the Pulaski for my self and Wesley Allen for my daughter . The quality of the brands are excellent and the price was great. Before ordering online I've searched different furniture departments stores for good quality and great price and did not find what I was looking for. Thanks to Furniture Savings.com they have meet my exceptions, also the white glove delivery service were exceptionally great!
Thank you! Furniture savings.com"
Anna Viera - New Jersey
"Vaughn-Bassett Timber Mill:
Thanks for keeping me informed of furniture delivery status.
Love the furniture and the service, arrived a day early."
Sandra Smith - Texas
"We found exactly what we were looking for to make our bedroom beautiful. The quality is amazing! We shopped locally and found that for the exact same pieces, buying from you we saved over $1000.00!! Your service is fabulous...we ordered our furniture on 4/1 and was told it could take up to 6 weeks but 3 weeks later it was here! Everyone we came in contact with couldn't have been nicer and the delivery people were wonderful! We will DEFINITELY shop with you again!!! Thank you!!!"
Tsingos Family - Illinois
"Really great service! Even better low prices! The phone guy took our order correctly and several weeks later, the delivery guys did a nice set-up. I would buy from Furniture Savings again."
Wayne L - California
"I've been dealing with BoSmith furniture since 2009. I have received the most courteous, professional and competent service from Fritz, his dad, his staff and employees. I've bought several thousands of dollars worth of Lane Living Room furniture and and Broyhill Dining Room furniture and other home fixtures without one negative experience. Great retailer.
Also, the after-sales service I've received on furniture adjustments and follow-ups on customer satisfactin are above and beyond my experiences with other retailers in the last 50 years of my llife. I've recently ordered a new Lane recliner for my wife and am certain it will more than meet our expectations. After all Fritz is a professional and so are all the good folks at BoSmith.
I've been and continue to be extemely satisified with BoSmith and Furniture-Savings.com
Keep up the great work
Vance Davis - FL
"Very helpful sales team and furniture was delivered without damage. Your prices are also reasonable."
Theresa Hughes - MD
"We are very pleased with our Vaughan Bassett bedroom set. The savings is great and free delivery & set-up a huge plus!!! I will be happy to share your website with family and friends. Everyone was so great to work with.
I had my order in less than a month!!"
Terry Pace - Michigan
"My mom and dad have the Broyhill Attic Heirloom table and chair set. I absolutely love this table so much I have been searching for the best deal for over a year! I finally came across furniture-savings.com and had to buy it! The staff is incredibly professional and helpful. I called the number for additional savings and was so happy with the service. We were totally expecting to have to wait longer than we did; from the time of purchase to delivery we only waited 4 weeks and the delivery guys delivered a day early!!!!!! I definitely recommend d this website for all of your furniture needs."
Crystal - Massachusetts
"Initially, I was apprehensive of ordering furniture online, but the entire process from beginning to end with furniture-savings.com has been pleasurable. They did everything they promised, from the beginning to include keeping delivery dates, to the white glove installations. Thank you furniture-savings.com I love my tables!"
Annette H. - Oklahoma
"Dealing with FS on the phone was great. Furniture looks good.
Delivery went ok but they did not take away garbage."
glen taylor - Illinois
"I received my Vaughn Bassett bed on Monday. The men who delivered it were amazing! Carried all the pieces down our long narrow driveway and assembled the bed in "minutes." We love the bed and it looks wonderful! Thank you for a great and affordable experience!
Although its scarey ordering a large piece of furniture unseen in a store online, I was more than pleased with the results. I would highly recommend your company to any of my friends or family.
Rogers Family - Georgia
"My furniture arrived about 2 weeks ago and I am SO pleased. I was concerned about ordering online and not seeing the furniture in person, but I could not be happier. The 2 delivery men were very courteous and personable. They made sure everything was assembled and was in good working order before leaving. I will definately shop here again and have already passed the web site on to others.
Jennifer - Ohio
"We received our delivery just as promised and the
two gentlemen that delivered it into the house was
very good. We were real impressed with all the
services, our ordering, delivering service and the
quality of the furniture.
We will be happy to use your services again in the
future if we have a need.
Mrs. Norman Buchanan"
Norman Buchanan - Arkansas
"The service was great guys delivering the furniture were good"
Danford Caron - Ct
"We received the Vaughan-Bassett Natural Lifestyles in Merlot bedroom set on Saturday. The delivery men were polite, careful, and took away all the packaging. They even made sure each piece was in the "right" location. The set arrived in excellent condition (no damage that we could see) and is stunning! It seems to be good quality (important since it's a "big boy" set for our son) and is very attractive with nice details. From order to delivery took just under 1 month, which was a little earlier than estimated. We've already recommended furniture-savings.com to friends and family who saw photos we posted of the set after the room was set up and inquired about it."
Jessica - NC
"Our shipment was delayed about a month by the manufacturer which was a bit disappointing. But when Brandon called (who was unexpectedly kind and courteous - not always the case these days) to let us know of arrival earlier in the day than expected, the disappointment turned to anxiously awaiting our purchase...AND...we were not disappointed. Keith and Brian (both buys were very personable) arrived in a timely fashion, and assembled and setup our beautiful Legacy Versailles Dining Room table and chairs - with suggestions re: care and maintenance. Needless to say, this was one of the best experiences we've had with an online purchase. Keep up the good work guys....we're looking into our next purchase!"
MIchael & Ollie Richardson - Indiana
"I could not be more pleased and satisfied with the service and product afforded by Furniture Savings. Although, we had a problem with a damaged pedestal the transaction was handled professionally and I was able to retain the damaged table until a new one replaced it. It arrived last week and the old damaged one removed and the new pedestal is perfect and I couldn't be happier. It's seems to be difficult for most companies to deliver when everything goes smoothly and here there was a hiccup and Furniture Savings made it as pleasant as possible. Taylor was extremely courteous and helpful as well as any of the other staff that I had dealings with.
I will definitely be purchasing additional items and recommending them to all my friends.
Edna Klopfer - Connecticut
"We just had our Vaughn Bassett - Hamilton - bedroom furniture delivered and it is BEAUTIFUL!! I originally saw this furniture on the website of a high-end furniture store near our home. I searched the web to get pricing and came across your website. I am SO glad that I found you! We saved several hundred dollars on the price of the furniture, in addition to the free shipping and no taxes. The delivery guys were VERY courteous, efficient, and covered our hardwood floors so they wouldn't get damaged. We will definitely recommend you to our friends and will shop againg with you for our future furniture needs!"
Stacey Keller - Maryland
"I purchased a nightstand and chest from the Vaughan Bassett cottage range. I was a little nervous about ordering online since I had never seen the furniture in person and was hesitant because it could have taken months to arrive.
Now that the furniture is here, I'm really glad I ordered it! Besides saving a lot of money off the retail price, the items came a lot sooner than expected; I think it took about 5 weeks total. I was kept up to date by emails to let me know what stage my furniture was at, and the week of the delivery I was called and told when to expect the truck.
The drivers arrived exactly on time, and they were courteous and efficient. They got the furniture set up and in position in just a few minutes, and did not do any damage to the house in the process.
All in all, I was really impressed! I'll definitely use this site again if I need to buy more furniture. Thanks a lot."
Jenna - Michigan
"We purchased two full beds set. The furniture is just beautiful, but the delivery people left all the boxes behind for me to throw away. I had a hard time finding someone to help me with all those boxes. I even gave them 30.00 tips were hoping he clean up take all those boxes out of my driveway but they didn't!**** Store Reply - We apologize that the drivers did not complete the delivery properly. They are supposed to remove ALL debris. We have contacted the delivery service to notify them of the problem so future customers will not have the same problem.****"
Sophal Pettit - Maryland
"I ordered a Kincaid bedroom from Furniture-Savings at a great price and was delivered in few weeks. The after sale support and service is great. I will be buying more furniture in the future from Furniture-Savings."
Sam A. - Texas
"Ordered a part for my desk online. It was the correct part and installed perfectly. The part was shipped very quickly at a reasonable cost. Thanks!"
Eliot - Florida
"It's been about a year since I purchased a dining room set from FurnitureSavings.com with no problems. The furniture is beautiful (Legacy Vougue). I am now looking to buy furniture for another room.
While looking through the online catalog this time, I noticed this link for feedback. Although my first purchase and delivery was a year ago, I thought others might gain from my belated feedback.
I was always skeptical about buying online. My motto is "if it's too good to be true, then stay away" Anyone might think this when making a large purchase like furniture over the web. Well, I can tell you after purchasing a dining room set from FurnitureSavings.com, I am so happy that I'm back for the next purchase. This company is legit; has great customer service, great delivery service and to top it off, I saved $1800 over what it would have cost me from a local store in my state. No risk buying from them.
They are honest and out to please you!
They even went up and beyond."
Alan - New Jersey
"I ordered American Drew coffee table and end tables. They are beautiful and well made.
Delivery men were courteous.
I am very please. Worth the wait."
Mildred Boyt - California