"I'm very please with the order I received from Furniture-saving.
The delivery time was less than a month; much faster than I expected. Thank Sherry for the first class service."
Willie E. Coleman - Louisiana
"We purchased the Heritage Court King Sleigh bedroom set and just love it. The quality is excellent and the furniture is absolutely gorgeous. We will definitely use your service again when we are in the market for furniture. The delivery was scheduled with my schedule and they were timely and set up carefully. We couldn't be more pleased with the service."
Andrea - Maryland
"We apologize for not writing you sooner. We received the replacement nightstand last week and it was received in excellent condition. We wanted to thank you and Furniture Savings for your commitment to customer service and your attention to detail. We will certainly buy from you company again and recommend you highly."
Paul and Susan L. - MD
"Our compliments to Furniture-Savings.com. Great pricing and you did all you said you would do. We just have one problem/comment and that is on the manufacturer. All arrived in good condition except for the door latches/clips. These are of very poor quality as the small twin rollers on the cabinet that the "pins" on the doors slip into move around and will not stay aligned so the doors will close and hold. We have tried to be very careful and close the doors gently, having to adjust the rollers almost every time we need to close the doors. Even then we miss sometimes and have bent two of the rollers beyond repair. These should be tossed from the design and replaced with magnets or some other quality holders.
I will be contacting Kinkaid to ask if there is something they will do.
Sharon Frazier - California
"I order furniture on August 9th. Fritz, my sales person, checked and reported that the table and 6 side chair were "in stock", but the 2 arm chairs were on back order until October. It is now 5-6 weeks later and I am expecting my furniture any day.
Today, I get an email (not even the courtesy of a phone call!) advising me that all my furniture is on back order and won't be delivered until November!! I am absolutely LIVID!
Was I lied to in order to get my business! I immediately called and Fritz is not in.
That furniture should have been here within a week from now....and, like I mentioned, I did not even get the courtesy of a phone call - just an email!
***** Store Reply *****
Linda, like I mentioned on the phone. I am very sorry for the problem and delay in shipping your furniture. Both myself and an associate called before you placed your order and the mfg. had informed us the pieces were in stock. When they did not ship from the mfg. when we expected, we contacted them "
Linda - Texas
I just want to thank you for the great product and great delivery service!
It was my first time to buy furniture online, I was not sure if it would be a good experience when I was placing the order online. It turned out the table and chairs are exactly what I saw online and the delivery and setup was great. Now we are enjoying our new dining set, they look wonderful!
Dana Jian - Ohio
"Ordered a part for my desk online. It was the correct part and installed perfectly. The part was shipped very quickly at a reasonable cost. Thanks!"
Eliot - Florida
"We received our furniture as scheduled, OMG its AMAZINGLY BEAUTIFUL! I appreciate you all holding our furniture while our house was being built.
Kim K. - TX
"Delivery team was great some damage on finish they touched it up ok. I only have one complant not with you all but I would think that airco would put a lot more in a quality finish for a good wood product"
Patty Wilks - Virginia
"Product delivered in excellent shape."
Canda - Carr
"Love the sideboard to match my dining room set. The hole process went smoothly. Thank you:)"
Kathy O - AZ
"The Steve Silver Sienna end tables, coffee table, sofa table and entertainment center were beautiful and better quality than we had hoped for. The price was the best I could find and delivery was professional and within the timeframe I was told to expect at the time I placed the order. Unfortunately, the entertainment center was slightly damaged. The delivery crew said they could take it back for repair or replacement, but that it could be another 4-6 weeks before it would be redelivered. We werenít happy about the damage, but with Thanksgiving this week and numerous guests coming to the house we really didnít have any other option but to accept it as is."
Casey McLaughlin - Connecticut
"We had a great experience using Furniture-savings.com. I will recommend you to our friends. Everything from price, service to delivery was right on point!"
Pat Maloney - Florida
"I recently picked up my Mt. Vernon filing cabinet and brought it home from Greensboro. I am sure it will function very well and it looks good; however, I was surprized to find out from the shipping box that it was made in China. I do not recall reading any of the information on this cabinet before I ordered it that it was made in China.
Unfortunately these days, most furniture items are made overseas. We do carry a large number of items that are Made in the USA and on those pages, we are proudly display "Made in America"."
John Hatton - Pennsylvania
Sorry for the delay in getting this to you - as you can imagine the move to the U.K. was very busy!
I wanted to thank you for such a pleasant buying experience during the purchase of some bedroom furniture for my son. To be honest I was initially slightly worried about purchasing through the internet because I expected a lack of customer service. However in this case it was completely the opposite as your friendly, professional, helpful staff were willing to solve any issues that came up. They always managed my expectations by not only doing what they said they would do, but also by calling back at the time they said they would with a progress update on our order. I found it both refreshing and rare to deal with such a professional company that is willing to go that extra mile to help its customers. Oh, and your prices are the best around too! Thank you!"
Sarah - Hampshire. England. U.K.
"We are very pleased with your business. The ordering was easy. The delivery was efficient, polite, and best of all, on time. Everyone we have dealt with has been very nice and knowledgable. Thank you for everything."
Pamela Plyler - North Carolina
"After moving into our new home, I realized we needed to match the stools to our lovely breakfast Kincaid table and chairs, The stools were available on the Furniture-Savings.com web-site. I ordered 3 stools, they were delivered within 4 weeks. They were not left at the front door as many on site companies do but they were placed and inspected in my home. I have recommended Furniture-Savings to many of my friends and would highly recommend you to review their site when you are in the market for new furniture. Excellent customer service and same products you would buy from local furniture stores."
Kincaid - Texas
"We are thrilled with our sales and delivery experience. The furniture is exactly as we thought it would be, and the delivery service was awesome. Thanks for a very positive experience."
Tom Bigley - Florida
"I got my Vaughan Bassett Natural Lifestyles (in Merlot color) bedroom set yesterday - it's beautiful and the quality is much better than most of the comparably priced sets I looked at in our local stores. I couldn't be happier with it! The delivery guys were on time, courteous, and fast. They did leave all the cardboard behind, which I read in someone else's feedback that they are supposed to take with them. The dresser was also missing the little slider pegs on 2 of the legs - delivery guys put some cardboard under them to even it out and told me I could get a couple more at Home Depot. A little inconvenient, but not a big deal considering the money I saved and my satisfaction with my new set. Will definitely buy from you again. Thanks
*** Store Reply ***
We apologize for the drivers leaving the boxes. We have an arangement with the delivery service for them to remove all packaging materials. In some cases, they will ask if they can leave the packagin but unless they are told ""
Rebecca - Wisconsin
"I ordered a bench on June 15, 2014. My receipt says "Please allow 4-8 weeks (shipping to CA)".
August 12, 2014 marked 8 weeks since I placed my order.
Today is September 10, 2014. It has been 12 weeks since I placed my order. So far, I have no bench.
I did receive an email in mid-August from a company threatening to schedule a delivery with me with in the next 7-10 business days. Yesterday, the 14th business day after receiving the email, I called that delivery company and was told someone would call me in a week or so.???
Not so impressed with Furniture-Savings.com so far!
***** Store Reply ***** Ms. Hoddick, long story short on this order we did not live up to your expectations or our standards. Due to mfg. delays and shipping delays, we simply did not get the item to you as quickly as we like. We have issued a 10% discount on your order because of the extended delay without proper notification. We checked with our delivery service this morning and we are glad to hear they con"
J Hoddick - California
"We are really enjoying our new furniture. We was a little skeptical about ordering online and Furniture Savings made it go as smooth as possible and it even arrived earlier than was quoted. I would do business with these people again, they were all awesome right down to the delivery drivers. We are loving the Broylhill Cambridge set of furniture ,love seat, chair sofa and ottoman. They are even more beautiful than it shows online. So very happy with our purchase and the savings. Thank you furniture-savings.com"
Patricia wright - Indiana
"I have had much better success with ordering on internet than visiting individual stores. Will order again when I need something. I called and asked for some touchup as there were a few spots that the paint must have missed. Hopefully will get that soon.(note from store - Touch-up kit mailed out 12-28-09)"
L. K. Cook - Indiana
"Great service from Furniture-savings.com! Very pleasant experience from ordering to delivery and setup. Customer service was quick to respond to our questions. The shipping company Furniture-savings.com used was able to accompdate our schedule and called about an hour ahead of their arrival time to verify our availability. We are very pleased with the quality of our son's new Lea bedroom furniture."
Kari - NY
"Overall, a wonderful experience! Absolutely the best price I found anywhere, great customer service, my new Vaughn-Bassett Cottage Cherry Triple Dresser and nightstand are beautiful, so much nicer that I expected, just stunning to look at! Delivery went very smoothly, actually arrived day early so I wasn't quite ready for it but the courteous and friendly delivery company offered to help me get my room ready for the new furniture!!
I am impressed with my entire experience with Furniture-Savings.com and I plan to purchase a Broyhill living room set in the very near future. I have confidently recommended you to everyone I know, this is the place to go, with confidence!!
Thanks so much :)"
Lori Morin - CT
"I was VERY apprehensive about making a furniture purchase from the internet. From the start Jason was very helpful and reassuring. The GOOD NEWS is that my furniture arrived as promised, on time and everything that Jason told me happened. Can't wait to make another purchase."
Ann - NJ
"We received our delivery yesterday and the Vaughan Basset bed exceeded our expectations. I must say that the ordering, service, delivery, setup and professionalism of this company is unmatched.
This was my first time ordering furniture online and I will definately be doing it again.
G. Dunham - Arizona
"Ordering from Furniture-Savings.com was a great experience. The price and service are second-to-none. I special ordered a couch, which arrived today. The couch itself turned out like we ordered. However, there was an error in couch pillow order. We ordered 2 pillows of a jack-knife pattern and 2 of a different pattern. We received 3 jack knife pillows and 1 of a different pattern.
The delivery of the couch came much sooner than anticipated, obviously a good thing at this time of year. However, I must say the delivery guys did not have clean hands upon their in-home setup. There are numerous dirt marks all over the couch from their handling. Furthermore, there was a grease stain on one of the seat coushions that has been returned to be professionally cleaned. All of this was reported on the signed delivery receipt and seems to be taken care of. We will see how good the wife is at removing the dirt marks.
Overall, I am satisfied with the service, product, and prices from furniture"
William Hicks - Texas
"The Furniture-Savings company has the ULTIMATE is customer service.. I had to order 3 times instead of 1 time (All my fault). They sent me more product for free and even did free shipping. A;; arrived to my home within days. Where could you ever get that service from any other company. Keep up the great service. No doubt I will be using your services again !!
Each person I dealt with over the phone were the same way--- AMAZING!"
Nanci - Michigan
"I bought the Liberty Ocean Isle Bedroom furniture. Absolutely beautiful, high quality furniture. Great customer service. Very reasonably priced in comparison to other sites/retail stores. Delivery men worked very hard despite delivering on a very hot day. Highly recommended. Plan on using Furniture Savings again. Thank you!"
Angela - Texas
"We recently purchased the Beckenham BR set by Pulaski. We are higher-end consumers. I have never ordered furniture from online and was a bit nervous because I didn't see this set before buying it. Most of the stores in my area really don't carry BR sets, so it was impossible to see the quality. So, I worked with Jason and he was extremely professional and HONEST!! He actually steered me away from another BR set because he felt we would not be satisfied with the quality. (He even emailed me pictures of the inside construction.) I appreciated Jason's effort and integrity.
The Pulaski Beckenham BR Set was absolutely beautiful and the price and the quality were great! The delivery was better than expected time-wise and they were very professional. I would very highly recommend Furniture-Savings as a reputable, aim-to-please company and my experience with them was extremely pleasant.
The only other comments are is that the color of the BR set was pictured differently than "
Lorie and Ben Mena - New Jersey
"The American Drew bed is very well made and looks fabulous in the bedroom. The only problem was the shipping company they use had numerous problems in getting the bed from NC to FL. ***** Store reply ***** We apologize for the delay in getting your order. Those delivery delays are unusual and the personel that caused the delay is no longer with the delivery service."
June - Florida
"They delivered when I did not think they would it was. Snowing they arrived ahead of time and every piece was perfect I had my doubts being a 100lb glass that went on desk, but not a scratch. Truck driver and his helper were excellent made my wife eyes light up when she got home. Best price anywhere, and will put them number one in my book."
M Hammer - Michigan
"Great place to buy from.....excellent communication throughout the purchase and delivery process. Our Vaughan-Bassett Oak River bedroom furniture is beautiful - looks just like I expected. Really good value. Thank you!"
RBuhrman - Maryland
"My furniture arrived about 2 weeks ago and I am SO pleased. I was concerned about ordering online and not seeing the furniture in person, but I could not be happier. The 2 delivery men were very courteous and personable. They made sure everything was assembled and was in good working order before leaving. I will definately shop here again and have already passed the web site on to others.
Jennifer - Ohio
"After many frustrations and almost resorting to legal action, I've finally found an online furniture retailer that I can trust. Furniture-Savings.com inspired confidence by having an unprecedented A+, BBB accreditation, referenceable physical location, and professional employees that were truly helpful.
Just as it's mentioned in the FAQs, my AICO Oppulente dinette and china cabinet arrived in exactly 4 weeks. I cannot be more pleased with this set. I found that the pictures on site accurately displays how the set actually looks. I'm still in disbelief that this set is actually real :D Thanks to all at Furniture-Savings.com you guys RAWK!!!!!!!!!"
Timsy - Colorado
"I was a little worried about buying furniture online. However, LOVE the furniture. It's even prettier than the picture. There was nothing wrong and the delivery went well. The guys were GREAT! They were personable and cleaned up after themselves. They worked HARD getting one of the pieces in, but they did it. I must admit, the experience was great and I wouldn't hesitate for a minute to order from you again."
Debra A - Virgina
"We received the Vaughan-Bassett Natural Lifestyles in Merlot bedroom set on Saturday. The delivery men were polite, careful, and took away all the packaging. They even made sure each piece was in the "right" location. The set arrived in excellent condition (no damage that we could see) and is stunning! It seems to be good quality (important since it's a "big boy" set for our son) and is very attractive with nice details. From order to delivery took just under 1 month, which was a little earlier than estimated. We've already recommended furniture-savings.com to friends and family who saw photos we posted of the set after the room was set up and inquired about it."
Jessica - NC
"My experience with Furniture Savings (Jason) was extremely professional and pleasent. I bought dining room chairs by LEGACY. I was notified and re-confirmed about the delivery date and the delivery men were wonderful to me. I had a couple of chairs that were a little wobbly and they adjusted them perfectly. They even helped remove my old diningroom chairs for me. I will certainally buy again from Furniture Savings again."
Dona Letendre - GA.
"We recently purchased a Heritage Legacy Court dining room set. It is beautiful and the quality is great! We had some defective glass in one of the doors, and these folks could not have been any better about taking care of it. The delivery men were great too. They set up the furniture and cleared all packing away. Jason was very helpful and always returned my calls while we were choosing our furniture and when I called about the glass. We saved a great deal of money with Furniture-Savings.com. We could not be happier, and we will definitely return here for our next furniture purchase!"
Maurine Gehring - Pennsylvania
"I am very happy with the Liberty furniture I purchased thorugh you. It is well made with tons of storage. The process was a pleasure (especially after the terrible experience I had with another merchant) from ordering to delivery.
I would not hesitate to order from you again."
Karen Seltzer - New York
"I am so impressed with the friendly way I was treated by Trevor Griggs. I needed help with my daughters Pulaski Edwardian furniture. He was so helpful when other stores didn't want to bother. Finding this site, and Trevor, I will be a returning customer to this store. I've noticed while on my search that their prices are great, and with an employee such as Trevor helping me, I'm confident that I he will do everything he can to make me a satisfied customer. Thanks Trevor !
Janet - Gregory
"Please send me a copy of the invoice for the bedroom set that I bought.
John Urubek - Illinois
"I ordered the Paula Deen Kids - Gals Drawer Chest. It was the best price I could find. Ordering and delivery all went very smoothly and I'm very happy with the piece! Will definitely check here for future furniture needs."
JJ - OH
"This was our first purchase from your company and it was a wonderful experience, from the salesperson to the delivery .
The salesperson was very courteous and made our purchase and easy one to accomplish. He kept us informed of the progress for the delivery. The delivery guys were awesome, very professional and friendly. We will definitely recommend your company and will purchase again from you."
Christy - Virginia
"We wanted a King bed to match a very expensive light oak set we bought 10 years ago. Bought your Oak Treasures II set for our guest bedroom and put our old bed with it in guest bedroom. Put the new King Oak treasures II bed with our old set and everything matched perfectly. Your people were very friendly and helpful. Your prices are great, the delivery was fast, and delivery team was fantastic.
We highly recommend your company and will do more business with you in the future.
James in Georgia"
James - Georgia
"My experience ordering from Furniture-Savings.com was very successful. I had no problems at all. My new Bernhardt Normandie collection flip-top table and cocktail table are beatiful and arrived in great condition. The driver who delivered the furniture was very pleasant and did a great job in communicating his delivery. I will definitely check with Furniture-Savings.com when I need additional furniture. Thank you for great service!"
mary - Utah
"Excellent quality furniture and great service! I'm very happy."
Dhurata - New York
"We are very happy with your service and the furniture. We hope to complete our home renovations (kitchen, bath and living room) this year, and look forward to your discounts/savings notices. thank you"
Tom Hart - New York
"We ordered 3 pieces of Broyhill bedroom furniture. The total cost was 2/3 of what the nearest retailer would have charged. Plus, we would have had to driven 5 hours (round trip) to order the items, and then another 5 hours to pick up the items once the retailer received them. When we called the retailer, they estimated receipt at 6-8 weeks. With Furniture-Savings we ordered on July 23 and had them delivered and set up on August 23! The person taking the order was knowledgeable, friendly, and polite. The delivery were the same. The items were delivered in perfect condition. We can't imagine every buying furniture anywhere else!"
Jim B - Colorado
"Everything came as expected, though you used a huge 53' trailer truck. That put turning around on my driveway very tough.
**** Store Reply **** - Glad to hear everything went well. Our delivery service does use 53' trucks on deliveries West of the Mississippi to make them cost effective."
R Dutton - WA