"I must admit, I was very apprehensive to order furniture online as I never make a major purchase site-unseen. However, I had visited a local store and saw the quality of the Vaughn Bassett furniture, but wasn't impressed with the specific bedroom group at the store. So I decided to look online for other styles in this line. Needless to say, I found the perfect bedroom set and ordered it the next day, giving myself the night to think about it. I absolutely love it!!!! Not only did the furniture arrive as scheduled, but it was delivered early and in perfect condition-not a scratch! I am so excited that I've found my go-to furniture store!!!! Thank you so much for your excellent service!"
Donna - Delaware
"The Vaughan Bassett Cottage Collection bedroom set I had delivered was on time, in a professional manner, and with the "white glove" set up as promised. The delivery guys took the boxes with them, so no clean up by me was required. Furniture arrived in perfect conditon. Would highly recommend."
Mary - GA
"I purchased the Occassional tables from Michael Amini Eden Collection. The tables are beautiful and strong. Mr. Fritz handled all my questions by email.
I never purchased furniture of any type by computer/online until I viewed your site. I was in search of quality furniture and found it in your store online. The service is excellent, your site answers all the questions a concerned customer could have/ask and the answers give much comfort.
I plan on buying the dining room set, from the Eden Collection or another Amini set, around the first of the year. I have a few more rooms to furnish and I plan to view and study the furniture you offer. I will reccommend this site to my friends. Thank You Mr. Fritz and Janice."
Naomi - Virginia
"I ordered Aico Furniture's Hollywood Swank and it is awesome. The delivery date was just outside of the 2 week window of me receiving notification that furniture had arrived locally. The delivery crew didn't know initially how to assemble everything but they figured it out and it appears to be perfect. It took them over 2 hours to set-up bed and dresser but I am pleased with the final product.
They remove the packing materials promptly. I received beautiful, well designed furniture at discount of retail with an easy pay-out plan. Very happy!"
Brenda Cooper - GA
"EVERYTHING WAS IN PERFECT ORDER IT WAS WELL WORTH THE WAIT.VERY GOOD DELIVERY SERVICE.THE FURNITURE WAS OF VERY GOOD QUALITY AS SPECIFIED."
RALPH CARLSON - CONN
"Love the sideboard to match my dining room set. The hole process went smoothly. Thank you:)"
Kathy O - AZ
"Everything went very well as expected !!!!"
Ken kozak - New Jersey
"I purchased the bedroom suite Aico Eden it is just beautiful. I was suprised by the size and the quality is at its finest. The trucking company Realiable was very professional and did a wonderful job setting it up. Shopping with furnituresavings.com was so simple and the customer service was excellent. Highly recommend it to anyone.
Thank you so much,
Cathy Boaz --Missouri"
Cathy Boaz - Missouri
"Price point was excellent, furniture arrived in a timely manner however the delivery company re-scheduled twice. Once we finally received the furniture on the 3rd time everything was fine."
Jared - Alabama
"Dear Furniture Savings,
You have done it again with yet another extremely satisfied customer! We purchased many pieces which included the Aico tropico hexagon dining room set, Aico Cortina bedroom set, and Aico windsor court club chair. We are impressed with the quality and value of the furniture and equally pleased with the level of professionalism and customer service that Fritz provided. Our furniture is absolutely gorgeous. I did not think it was possible, however; the furniture quality, prices, and service exceeded our level of expectations. You have customers for life, thank you."
Ronae and Kwame - North Carolina
"We purchased a bedroom set from the Vaughan Bassett company. The collection is Reflections. Delivery was 2 weeks before the date that we were told!!! We shopped locally to get an idea of what we wanted. Your price beat every place that we looked!! We are very happy with our purchase and your delivery men did a wonderful job!! Thanks so much!"
Don and Sue - NJ
"The Kincaid Cherry Park Chest was much better looking in person. The pictures didn't do the chest justice. The purchase and delivery was very good. Highly recommend"
Bernadette - Texas
"I could not be more pleased with the customer service and professionalism that I have received from Fritz. I have ordered an Aico Cortina bedroom set and a Windsor fireplace and they are incredibly beautiful and of the highest quality furniture on the market. I have found the same or similar furniture in Nevada but I would much rather deal with Fritz all the way across the states! He has been honest with me and treats me like a valued customer. I will not buy furniture anywhere else!!!"
Rosemary Simpson - Nevada
"EXCELLENT--FROM START TO FINISH. ORDER DELIVERED PROMPTLY. DELIVERY MEN ASSEMBLED QUICKLY AND EXPERTLY."
AL MAFFEO - PA
"Excellent price, excellent service and excellent delivery."
D. Ehlers,M.D. - Ca
"I must admit that I was a bit apprehensive about during an online order,but to my suprise ,it was a total satisfying experience.I odered a 3 piece coffee table set,(Liberty MFG,the victorian group and it is stunning.The curved legs and the wood gives my room a high dollar look.I am completely satisfied with making that choice.
I was also impressed with the white glove delivery service,those guys were great,timely and did professional work.I cannot recall their names,but (Reliable Trucking) Kudos to the two delivery guys ."
Ida morgan - TN
"This was our first experience in ordering such a large purchase online.
Jason was very courteous and answered all our questions. Delivery was ahead of schedule. We were please with the setup which was personally supervised by Jason assisted by Cliff ... Thanks again"
Eric & Stephanie - New Jersey
"My three pieces of Vaughan-Bassett Bedford Falls Collection arrived in three weeks and was perfect!! Ordering was a breeze, delivery service was excellent, salesperson was helpful and courteous and prices can't be beat. Best experience I've had buying furniture. I will definately be back."
Brenda - Pennsylvania
"The furniture is great, we love it. We had to wait for about 2 1/2 months to get all of it delivered."
Melanie jensen - Idaho
"I will definitely use Furniture-Savings.com again! The whole process was so easy! We purchased the Aico Trevi wall entertainment center and it is absolutely gorgeous. The delivery company was very professional and courteous! Thank you for a wonderful experience from beginning to end!"
Michelle S. - Illinois
"This will be my first and probably only stop for any furniture needs in the future! Everything, from the initial phone call to place the order until the delivery service left has been an easy and pleasant experience, plus FurnitureSavings.com had the best prices for what I bought, and trust me, I shopped around.
I placed my order and received an email confirmation with explicit instructions explaining every step of the process, leaving no question unanswered. I was told that the normal time frame for delivery was 4-6 weeks, but at the time I placed the order they said that deliveries were averaging about 5 weeks. My furniture arrived in just about 4 weeks.
Two days before delivery I received a phone call from the delivery service calling to schedule the delivery. I was told the delivery men would call when they were about 1 hour away. They arrived right on time; I was given a window of 9:00 am - 12:00 pm and they were here right at 9:00. They didn't call, but in reality I ne"
Maureen E Lynn - New Jersey
Was very excited! Delivery truck arrived on schedule 2:15 on April 16th 2013pm. But no item (Broyhill bed) One said "it was not on the truck." As you can imagine, this is more than an inconvenience. Furniture was moved. Mattresses were vertical and waiting bed. As I could not move them back, I was thinking of sleeping on couch indefinitely. Then I heard the doorbell. Drivers for Reliable trucking, Rob and Jason had to completely unload their truck. They found our beautiful bed! Thank you for great professional drivers who deliver beautiful furniture with excellent service!
Harvey / Mrs. Dee Shrum
We are always glad to hear stories of our drivers going "above and beyond".
Thank you again for your business,
Harvey / Mrs. Dee S. - California
"Great buying experience all the way around."
Randy Card - Washington
"I just received my order from your company. I had a very good experience with the customer service rep Sarah and the expedition of the order. This was my first experience with online ordering with furniture and Sarah explained in detail everything that would transpire and how the company works with the billing. My experience working with her and customer service was enjoyable, safe feeling and understandable. I had no problem contacting her with a question that came up after I already ordered the furniture. The furniture itself was exactly what I ordered and exactly what I expected. As far as I can see there is no seeable damage and the furniture arrived wrapped, packed and boxed.
The delivery service was great. The gentlemen worked professionally and courteously. The put the furniture exactly where I wanted it and cleaned up the entire packing of the furniture.
I would highly recommend this company to anyone who like good furniture (Broyhill) and courteous service.
I give the comp"
Lorraine Pugaczewski - New Jersey
"My AICO Reneau King Platform storage bed was delivered today exactly 4 weeks and 4 days after I ordered it on May 8, 2010. Drew, Cliff and Chase were the delivery men, they showed up on time, went right to work and did a wonderful job, professional from beginning to end. I could not wait to add my glowing review to the others on the site. The manufacturers represented here are top notch, the AICO Reneau collection is simple, but gorgeous. I would highly recommend furniture-savings.com to anyone. I can't wait to order more."
K Williams - SC
Great, thanks again for all your help. I will definitely use FurnitureSavings again and recommend it to friends and family. The customer service has been excellent, not always an easy thing to find these days. Thanks!"
Keith - Des Plaines, Illinois
"Was very pleased with delivery service on my Dining Room Furniture. Driver had called to inform us they would be delayed due to being stuck in a snow storm in upper MI and running a few hours behind. Upon arrival was very quick at unloading and carefully bringing into the house and setting up the items. We are very pleased with the furniture, pricing and service we received."
Kriss Salge - Indiana
"I ordered a Vaughan Bassett bedroom set on Aug 2, 2013. It was delivered yesterday and is beautiful. Delivery was fast and the price was right. The only problem was that two drawers were not in their slide-in space and were very loose and hitting the drawers above. My husband was able to fix it. Delivery was great and the guys set everything up. I would definitely order from this company again."
Judy - PA
"I purchased an Aico dining room set that I'm in absolute love with!
Everyone that I dealt with from the financing through the delivery was extremely accomodating and professional.
I very much appreciate Jorge in scheduling for working so diligently with me and responding quickly.
You have made my upcoming Thanksgiving holiday one to look forward to!"
Deborah Lee - Washington
"Beautiful and stunning!!! The pictures do not do justice for this collection. I purchased the AICO Eden Home Office w/a filing cabinet. Superb craftsmanship. I only buy quality furniture ~ Ethan Allen has lost me as a customer ~ Furniture Savings has gained a new one. Jason told me this would be the last "office" I had to buy - he is right. The delivery men were wonderful. Jason is wonderful to work with. This experience has made me loyal customer ~ I'll only be purchasing my furniture from you!! Thank you for such wonderful service. Did I mention you had the best prices on this collection? Simply awesome!!!"
Michele Y. - Virginia
"I received my Vaughn Bassett bed on Monday. The men who delivered it were amazing! Carried all the pieces down our long narrow driveway and assembled the bed in "minutes." We love the bed and it looks wonderful! Thank you for a great and affordable experience!
Although its scarey ordering a large piece of furniture unseen in a store online, I was more than pleased with the results. I would highly recommend your company to any of my friends or family.
Rogers Family - Georgia
"I recently picked up my Mt. Vernon filing cabinet and brought it home from Greensboro. I am sure it will function very well and it looks good; however, I was surprized to find out from the shipping box that it was made in China. I do not recall reading any of the information on this cabinet before I ordered it that it was made in China.
Unfortunately these days, most furniture items are made overseas. We do carry a large number of items that are Made in the USA and on those pages, we are proudly display "Made in America"."
John Hatton - Pennsylvania
"Excellent service. Placed my order the day after Thanksgiving and it was delivered Dec. 22nd. I will definitely recommend Furniture-Savings.com to my friends and neighbors. I'd priced my order with other companies and saved myself $600."
Pat Roberts - Texas
"I order furniture on August 9th. Fritz, my sales person, checked and reported that the table and 6 side chair were "in stock", but the 2 arm chairs were on back order until October. It is now 5-6 weeks later and I am expecting my furniture any day.
Today, I get an email (not even the courtesy of a phone call!) advising me that all my furniture is on back order and won't be delivered until November!! I am absolutely LIVID!
Was I lied to in order to get my business! I immediately called and Fritz is not in.
That furniture should have been here within a week from now....and, like I mentioned, I did not even get the courtesy of a phone call - just an email!
***** Store Reply *****
Linda, like I mentioned on the phone. I am very sorry for the problem and delay in shipping your furniture. Both myself and an associate called before you placed your order and the mfg. had informed us the pieces were in stock. When they did not ship from the mfg. when we expected, we contacted them "
Linda - Texas
"THE TABLE IN QUESTION WAS DELIVERED IN GOOD TIME AND THE DELIVERY MEN PUT IT TOGETHER..I WAS SATISFIED WITH THE WHOLE PROCESS."
CLAIREMONT HENRY - NEW YORK
"At first I was a little uncomfortable ordering furniture online, but I'm glad I did.
Each person that I spoke with from the beginning to the day of delivery was polite and very professional.
Great Customer Service Furniture Savings.com!!
The bedroom set looks just like the pictures.
WE LOVE OUR AICO BEDROOM SET!!!!
We shall purchase from your store again.
Thank you again!!"
Rosemary Calvin - Ohio
"Delivery team was great some damage on finish they touched it up ok. I only have one complant not with you all but I would think that airco would put a lot more in a quality finish for a good wood product"
Patty Wilks - Virginia
"Great experience dealing with this company. We bought the same furniture we found at a local retail store, for less than 50% of their price. Since the price difference was so dramatic, I was a bit skeptical of ordering. However, your very knowledgeable staff took care of those unfounded fears immediately.
We received the furniture in a timely manner, and the crew did a great job of setting it up.
The only complaint I have is that the crew didn't haul off the boxes after delivery. That was supposed to be part of the delivery. Other than that, I am completely satisfied and have recommended you to others already.
Rex D. - Texas
"Our new Vaughan Bassett bedroom furniture (Twighlight-cherry)was delivered last week and we love it! From start to finish, our experience with your company was top notch! Your timeline was reliable, your customer service representatives were professional, knowledgeable and courteous and the delivery service was outstanding. Everything you advertised, you delivered on. We recommend you highly to all who are in the market for quality furniture at reasonable prices.
Thank you furniture-savings.com. We look forward to our next purchase from your company!"
Sally and Ozzie - New York
"I purchased a nightstand and chest from the Vaughan Bassett cottage range. I was a little nervous about ordering online since I had never seen the furniture in person and was hesitant because it could have taken months to arrive.
Now that the furniture is here, I'm really glad I ordered it! Besides saving a lot of money off the retail price, the items came a lot sooner than expected; I think it took about 5 weeks total. I was kept up to date by emails to let me know what stage my furniture was at, and the week of the delivery I was called and told when to expect the truck.
The drivers arrived exactly on time, and they were courteous and efficient. They got the furniture set up and in position in just a few minutes, and did not do any damage to the house in the process.
All in all, I was really impressed! I'll definitely use this site again if I need to buy more furniture. Thanks a lot."
Jenna - Michigan
"Just received our furniture. It is absolutely beautiful! It arrived in just under 6 weeks. The whole experience has been awesome! Wasn't sure about ordering furniture on line but we saved so much money it was worth a try. The delivery guys were very professional and did a great job. They even helped us put our door back together. We are so happy!!! I highly recommend this company to everyone. Our AICO Essex manor furniture is absolutely beautiful!!!"
Patricia Bauer - New York
"Highly recommend this website! Ordered a complete bedroom suite that I found in a local store for a much better price. Furniture shipped and was delivered faster than originally quoted. The entire process was painless. Love this website and will use it again in the future!"
Rebecca - West Virginia
"I purchased the Grandma's Keepsake Collection from Vaughan Bassett and I couldn't love it more! The delivery men were very nice and it was overall a very easy experience. Great quality furniture, have received compliments already!"
Heather - VA
"I recently ordered pieces from the Vaughan Bassett Retreat Cherry collection. I am extremely pleased with the furniture! The amount of communication I received from the time I ordered the furniture until after delivery was just right and the delivery service was excellent. Overall, I was very happy with the purchase and would recommend your site without hesitation."
Melissa Bulifant - PA
"It's been about a year since I purchased a dining room set from FurnitureSavings.com with no problems. The furniture is beautiful (Legacy Vougue). I am now looking to buy furniture for another room.
While looking through the online catalog this time, I noticed this link for feedback. Although my first purchase and delivery was a year ago, I thought others might gain from my belated feedback.
I was always skeptical about buying online. My motto is "if it's too good to be true, then stay away" Anyone might think this when making a large purchase like furniture over the web. Well, I can tell you after purchasing a dining room set from FurnitureSavings.com, I am so happy that I'm back for the next purchase. This company is legit; has great customer service, great delivery service and to top it off, I saved $1800 over what it would have cost me from a local store in my state. No risk buying from them.
They are honest and out to please you!
They even went up and beyond."
Alan - New Jersey
"I was a little apprehensive about buying furniture off the internet, but I fell in love with the monte carlo bedroom set from AICO. I couldn't find the entire set thru other sites, but furniture-savings was able to get the entire set together for me, and delivered it the day after we closed on our new house. One of the drawer handles was demaged in shipping, but they replaced it pretty quickly at no cost to me. I would definitely purchase from them again, and recommend them to anyone looking for quality furniture at a fair price."
Shaw-nay Crime - Georgia
Our Legacy Kids bureau and mirror arrived in perfect condition and the setup was quick and easy. Thank you for a great experience... we got this much more quickly than if we had ordered it at a furniture store and at a significant savings.
Marcy Dubroff - PA
"Service was above and beyond! I ordered a replacement part and made a mistake on the order. One short note to their customer service dept and it was in the mail that same day. Thank you!!!
James F - Florida
"We bought a pub table and 6 chairs. The price was better than at the local store for exactly the same item - which is why we decided to buy it from this store. the delivery took 4-5 weeks (as expected). The item arrived in excellent condition and the delivery men set the tables quickly and without incident. Me and my wife are very happy with the whole experience and would buy there again.
One small issue - a couple of the chairs wobble a little bit."
RAHUL TAMHANEY - PA
"I was VERY apprehensive about making a furniture purchase from the internet. From the start Jason was very helpful and reassuring. The GOOD NEWS is that my furniture arrived as promised, on time and everything that Jason told me happened. Can't wait to make another purchase."
Ann - NJ