"We are very happy with the Kincaid Sideboard we ordered through you. Delivery took a while but we understand that shipping cross country can be challenging. Thank you for keeping us informed re: delivery time. Your staff and the staff at the delivery service were very professional."
Jeanne Arago - Oregon
"I really like my Concord Pub dining room set by Legacy although I do have a couple of complaints. I ordered this unit in March knowing it was on back order, but I did not receive it until the third week of July. A bit longer than I expected. The day of delivery the delivery men did not get here until after 9 pm. I waited all day. A phone call would have been appreciated. The table itself does not sit level. And it is not due to my floor being unlevel. Two legs are considerably shorter than the others and it wobbles. The service man told us to but some tabs to put under the legs but the next day my husband checked the legs and determined they were hollow and have a large hole in them which will make this difficult to fix. I do not feel this should be our responsiblity.
I talked several times to phone reps from your company and they were all very friendly and helpful. They answered all my questions and assured me that the furniture was still available - just on back order. The deliv"
Diane Estes - California
"I am very please with my purchase. If I need to purchase additional furniture, I will certainly consider purchasing from you again."
Jerry Spoon - Georgia
"The American Drew bed is very well made and looks fabulous in the bedroom. The only problem was the shipping company they use had numerous problems in getting the bed from NC to FL. ***** Store reply ***** We apologize for the delay in getting your order. Those delivery delays are unusual and the personel that caused the delay is no longer with the delivery service."
June - Florida
"We ordered new Kincaid bedroom furniture. It is beautiful and arrived in perfect condition. The only issue we experienced is that the delivery ended up being a day later than scheduled. Thank you for the easy experience! I will recommend you to my friends and family!"
Tammie - Maryland
"I would like to thank the employees that worked with me and my messed up furniture problem. Jason, Fritz and the others that tried to get it straightened out.
I ordered the bedroom set in Oct.2012 and it was delivered in November 2012. Unfortunately, 1 of the 5 pieces was distressed and the rest was not. It took until Feb. 22, 2013 to get this problem resolved. Not the best shopping experience I have had! I am not sure that I will shop for furniture online again. But, now that the set is here it is beautiful! Thank you. Jane
*** Store reply. Thank you for your understanding. All distressed furniture is done by hand and sometimes, an item will receive more distressing that than others. I am glad we were finally able to get one that had the minimal distressing like the other pieces."
Jane Schurz - Indiana
Great, thanks again for all your help. I will definitely use FurnitureSavings again and recommend it to friends and family. The customer service has been excellent, not always an easy thing to find these days. Thanks!"
Keith - Des Plaines, Illinois
"Great experience dealing with this company. We bought the same furniture we found at a local retail store, for less than 50% of their price. Since the price difference was so dramatic, I was a bit skeptical of ordering. However, your very knowledgeable staff took care of those unfounded fears immediately.
We received the furniture in a timely manner, and the crew did a great job of setting it up.
The only complaint I have is that the crew didn't haul off the boxes after delivery. That was supposed to be part of the delivery. Other than that, I am completely satisfied and have recommended you to others already.
Rex D. - Texas
"The process, from purchase to delivery, couldn't have been more pleasant. Your sales staff was knowledgeable and helpful and your delivery team was wonderful.
We'll certainly be back for our next furniture purchase."
Art W. - NC
"Awesome service from start to finish! Great communication regarding product. I purchased the Legacy Conquistador Credenza. This item was brought in out of the country. I was notified about the timing of delivery to the states. I received updates by email and phone calls from the delivery company. Wonderful experience! Thank you!"
Amanda Cashion - KY
"It's been about a year since I purchased a dining room set from FurnitureSavings.com with no problems. The furniture is beautiful (Legacy Vougue). I am now looking to buy furniture for another room.
While looking through the online catalog this time, I noticed this link for feedback. Although my first purchase and delivery was a year ago, I thought others might gain from my belated feedback.
I was always skeptical about buying online. My motto is "if it's too good to be true, then stay away" Anyone might think this when making a large purchase like furniture over the web. Well, I can tell you after purchasing a dining room set from FurnitureSavings.com, I am so happy that I'm back for the next purchase. This company is legit; has great customer service, great delivery service and to top it off, I saved $1800 over what it would have cost me from a local store in my state. No risk buying from them.
They are honest and out to please you!
They even went up and beyond."
Alan - New Jersey
"Dear Furniture Savings,
You have done it again with yet another extremely satisfied customer! We purchased many pieces which included the Aico tropico hexagon dining room set, Aico Cortina bedroom set, and Aico windsor court club chair. We are impressed with the quality and value of the furniture and equally pleased with the level of professionalism and customer service that Fritz provided. Our furniture is absolutely gorgeous. I did not think it was possible, however; the furniture quality, prices, and service exceeded our level of expectations. You have customers for life, thank you."
Ronae and Kwame - North Carolina
"My three pieces of Vaughan-Bassett Bedford Falls Collection arrived in three weeks and was perfect!! Ordering was a breeze, delivery service was excellent, salesperson was helpful and courteous and prices can't be beat. Best experience I've had buying furniture. I will definately be back."
Brenda - Pennsylvania
"Ordered a Broyhill sofa and 2 chairs. Price was great, delivery was quick and the service was excellent. The company who delivered were professional and courteous.
Overall a very positive experience."
John - New York
I got the Forsyth bedroom set by Vaughan Bassett
Great service, delivery people were nice, neat and quick.
I'm very happy with my furniture."
Glenda - Connecticut
"I ordered my Broyhill couch site unseen, this scared me to death! But Furniture-Savings.com made this so easy. Jason was helpful in answering my questions and offered me some solutions to some issues I had, ordering online. I got my couch REALLY quickly after paying for it, the delivery was seamless!!! Set up was quick, nice guys and very efficient. Thanks for a good deal, a good couch and a great experience. My couch is gorgeous and VERY well made, I was SOOOOo relieved I can't tell you! I'll be back!"
Lanette Giese - New Mexico
"Purchased the Vaughan Bassett-Forsyth Collection, medium oak bed frame with end drawers. Also a matching dresser. Very satisfied with the product. $150 less then if I would have purchased it locally.
Delivery was made at 6:00 am (I opted against a 10:00 pm delivery the night before) which worked for both of us. Great care was taken not to track in the house and assembled was fast (1/2 hr. at the most). Very professional and cordial. Then they were off and running to the next delivery.
Highly recommend this company and especially this delivery team."
Michael Gleason - Michigan
"I had wonderful experience when I bought Vaughan Bassett solid Oak queen size bedroom set. They are very honest and prompt in solving any problem you may have with your purchase. I recommend every one in need of furniture to buy from them."
Narendra - MA
"Ordering from Furniture-Savings.com was a great experience. The price and service are second-to-none. I special ordered a couch, which arrived today. The couch itself turned out like we ordered. However, there was an error in couch pillow order. We ordered 2 pillows of a jack-knife pattern and 2 of a different pattern. We received 3 jack knife pillows and 1 of a different pattern.
The delivery of the couch came much sooner than anticipated, obviously a good thing at this time of year. However, I must say the delivery guys did not have clean hands upon their in-home setup. There are numerous dirt marks all over the couch from their handling. Furthermore, there was a grease stain on one of the seat coushions that has been returned to be professionally cleaned. All of this was reported on the signed delivery receipt and seems to be taken care of. We will see how good the wife is at removing the dirt marks.
Overall, I am satisfied with the service, product, and prices from furniture"
William Hicks - Texas
"WE purchased the Laredo Marseille King bed and it is a solid beautiful well made bed. The price on Furniture Savings website beat out our local competition by about $400. Amazing. We got the bed we wanted at the price we wanted. The sales people including our salesman, Trevor was so easy to work with and answer my calls and questions. He said the order would take about 4 weeks and it arrived exactly in 4 weeks. The trucking company that delivered the bed was very professional and courteous and on time. We would not hesitate to order from Furniture-Savings in the future. Thanks for a great purchase."
C W - Alabama
"We are very pleased with our Vaughan Bassett bedroom set. The savings is great and free delivery & set-up a huge plus!!! I will be happy to share your website with family and friends. Everyone was so great to work with.
I had my order in less than a month!!"
Terry Pace - Michigan
"Excellent service. Here's the best part. Our new furniture came in cardboard boxes. When the delivery truck arrived, my husband said, "Something else that needs put together." I just waited and patiently watched as the delivery people promptly put the furniture together, carried out the delivery boxes and was ready to leave in just a little time. Nothing for my husband to put together or clean up."
June - West Virginia
"We purchased furniture from the Michael Amini Collection (AICO). We purchased four pieces of the sectional sofa from the Toledo collection, and two leopard print chairs from the Trevi collection. We just had the furniture delivered, but are not putting it to use yet, since we are still remodeling part of our house. We have the furniture stored and covered in a finished room. But, the quality, and beauty of each piece is exceptional. Our salesperson at Furniture-Savings.com was Jason. I was very satisfied with his courteous service, and the overall service of the company. The delivery men were also very courteous, and accommodated us wonderfully, especially since we live on terraced ground with a lot of steps. Even the people at AICO, where the furniture is manufactured, couldn't have been more helpful. I needed "exact" measurements of one of the pieces of the sofa, to make sure it would fit properly in a particular place, and they were most accommodating, and very prompt in getting"
Geraldine Brosky - Pennsylvania
"We received our delivery just as promised and the
two gentlemen that delivered it into the house was
very good. We were real impressed with all the
services, our ordering, delivering service and the
quality of the furniture.
We will be happy to use your services again in the
future if we have a need.
Mrs. Norman Buchanan"
Norman Buchanan - Arkansas
"We purchased a bedroom set from the Vaughan Bassett company. The collection is Reflections. Delivery was 2 weeks before the date that we were told!!! We shopped locally to get an idea of what we wanted. Your price beat every place that we looked!! We are very happy with our purchase and your delivery men did a wonderful job!! Thanks so much!"
Don and Sue - NJ
"On time, professional, and the furniture is beautiful!Vaughan Bassett. Thank you."
Susan Janson - Ma.
"We love the Vaughn Basset Queen Bookcase bed we just received a week ago! It is quality made and beautiful in our small guest room. The two delivery men were wonderful and even put the bed together for us! Which was a blessing as my husband had an arm injury and we were unsure how we were going to do that.
This is one of the most professional on-line stores I have ever worked with and we order everything on-line as we live in a very rural beach town."
Nicola Johnson - Washington
"Everything went very well as expected !!!!"
Ken kozak - New Jersey
"Thank you. The furniture are great, the delivery service was excellent. With best wishes, George P."
George P. - NC
"The trek pieces break after a couple of year. I love the look of my furniture but was disappointed when the drawers started to not work properly. Now I am going to order the parts and see if I can set the drawers working properly again. ***** Store reply - We agree that the original Kenlin Drawer tracks can break after a few years. That is why we sell the commerical version with the metal back-plate that will last much longer. We do wish that all mfgs. would use the metal back-plates. Vaughan-Bassett has been using the commercial version for a few years now *****"
Susan - Ohio
Our Legacy Kids bureau and mirror arrived in perfect condition and the setup was quick and easy. Thank you for a great experience... we got this much more quickly than if we had ordered it at a furniture store and at a significant savings.
Marcy Dubroff - PA
"Great service. Received items promptly. Also great prices. I would definitely use you again and would recommend to others."
Ann marie roberts - Ny
"AICO Palais Royale
If you want true elegance then choose this set.
Simply beautiful formal dining room set. Amazing detail and construction. Fast shipping. White glove set up was quick. The delivery men were very professional and protected the wood floors in our new home from damage. This is a great company to purchase from and I am looking forward to purchasing the matching china cabinet in the future."
Helen Kay Carr - Missouri
"I recently received an Aico electric fireplace. I just love it! I did a lot of research and found the best price with Furniture Savings. The delivery company was also very good. They arrived as scheduled, were careful with the piece and very nice. The remote was misplaced, but they sent the remote as promised and Furniture Savings was also trying to help me any way they could. A really positive experience overall. I would definately recommend these guys and the products they sell."
Marion - New Jersey
"Wonderful!!! This is my first experience at buying an entire bedroom set on-line. I have to admit I was somewhat sceptical about buying an entire b/r set on-line. I absolutely love my new Pulaski Tuscano Villa bedroom set. The picture absolutely does it no justice. Excellent quality, elegant and sophisticated. The delivery people were very kind, efficient and timely. I am an extremely satified customer. If I ever need more furniture, I will come your way.
Jason, the sales person, made my buying experience a pleasent one. I will recommend this company to others.
Thank you so much for the exception work.!!!!
Sheila - Los Angeles, CA"
Sheila A. - CA
"We received your notification of impending delivery on Monday, June 10, 2013, and were contacted by phone the next day by the delivery person, (Rick?), with whom we agreed to accept next day delivery. Our two new dining chairs were hand delivered before 8 AM, Wednesday, June 12, in excellent condition. Your conscientious and friendly contractors had assembled the chairs and wrapped them in packing quilts for transport, and rather than drive their truck and trailer into our tricky driveway, they parked on the street, walked in to confirm the customer/location, and went back out to the street to carry in the chairs. In the 27 years we've lived here, few visitors to this house have exercised such forethought.
The chairs are beautiful, scaled larger than expected (a welcome attribute), and very well made; I am not disappointed in any way. I am extremely pleased with the entire transaction, and very impressed with your prompt and courteous service. I definitely will look to you for"
Rosemary A - VA
"I bought a Vaughan Bassett LaFitte Flame King bedroom suite because it was Made in USA. It is not high-end furniture but it is of good quality with good drawer guides. It meets my needs for a reasonable price. I would buy Vaughan Bassett again for this reason. Because the furniture came direct from NC it came pretty quickly and without damage. The service from Furniture-Savings exceeded my expectations. The deliverymen were extremely careful with the product and even installed the hardware. If I could give furniture-savings 6 stars I would."
Guy DeBryan - Georgia
"I purchased the Kincaid Homecoming Vintage Pine farmhouse table and 6 chairs. The ordering process was great, and so was the delivery. The delivery had a bump in that it was a day later than expected due to mechanical difficulties with the truck. When the delivery was made, my husband said that the two gentlemen were very helpful and professional. They set the furniture up and removed all the packing materials. The only thing that I have questions about is that there was no paperwork (other than a delivery form) that accompanied the delivery. When I made my purchase, I received a protection plan, but since I didn't receive any paperwork, I have no idea as to how the protection plan works in the event I need it. Can someone please send me that information? Thank you so much for making this furniture buying experience such a good one. ****We are glad to hear everything went well. You should have received the protection plan information via email. I will make sure another copy is sent t"
Anita Branch - Texas
"We were very pleased with your service. The delivery went very well and the chairs we ordered arrived in good condition. Thank you. Marcia Pearlroth"
Ms. Pearlroth - FL
"Received my Legacy/Evolution bedroom set on Sunday and I am so pleased. Trevor was awesome - patient (I changed my mind a couple of times) and very knowledgeable. The set is gorgeous, the delivery was on time and the men were corteous and professional. I will definitely purchase from Furniture-Savings.com whenever I need more furniture, and I have already recommended the site to several of my friends. 12/23/13"
Barb Milton - New Jersey
"Great service from Furniture-savings.com! Very pleasant experience from ordering to delivery and setup. Customer service was quick to respond to our questions. The shipping company Furniture-savings.com used was able to accompdate our schedule and called about an hour ahead of their arrival time to verify our availability. We are very pleased with the quality of our son's new Lea bedroom furniture."
Kari - NY
"I just love my Chateau Beauvais living room set. It is even more beautiful than online. The service was great. The furniture came much sooner than I expected. My husband said that the delivery men was awesome. I definitely will be ordering again soon!!"
Veronica B - Georgia
"The furniture was delivered Sunday. The delivery crew was very professional, efficient and quite careful with the furniture.
I was very pleased with the quality, which did not surprise me as I have an American Drew bedroom set which I've had for 30 years now!
The inside of one drawer in one of the corner chests had a small gash on the inside top of the drawer, which I hope won't extend further with use.
Other than that, I am very pleased overall with the new furniture.
Mary Ann White"
Mary Ann White - Maryland
"I am so happy with my purchase from your company from start to finish. Especially how Mr. Jason has helped me so professionally! I will be back again soon!"
Joshua - New York
"Great experience!! First time I've ever ordered furniture online but everything worked out perfectly. Thank you!"
Elizabeth Stull - California
"My Aico bed came the day after thanksgiving!!! I absolutely love it!! It's beautiful.. Will be getting the dresser soon"
Sherry - Nevada
"I was VERY apprehensive about making a furniture purchase from the internet. From the start Jason was very helpful and reassuring. The GOOD NEWS is that my furniture arrived as promised, on time and everything that Jason told me happened. Can't wait to make another purchase."
Ann - NJ
"Delighted with my Vaughan Bassett bedroom set. My order was received and set-up in perfect condition. I will order again from this web site. Great experience."
Mary - Maryland
"Our new Vaughan Bassett bedroom furniture (Twighlight-cherry)was delivered last week and we love it! From start to finish, our experience with your company was top notch! Your timeline was reliable, your customer service representatives were professional, knowledgeable and courteous and the delivery service was outstanding. Everything you advertised, you delivered on. We recommend you highly to all who are in the market for quality furniture at reasonable prices.
Thank you furniture-savings.com. We look forward to our next purchase from your company!"
Sally and Ozzie - New York
"We just bought a Legacy dining set and it is absolutely beautiful! Not only do we love the furniture, but the customer service was second to none. From our phone order to the delivery guys-we had a great experience with Furniture-Savings. I will look forward to ordering again and passing on the name.
Tara Zuk - New Jersey