"This site was a lifesaver! I had bought my daughter's bedroom set 2 years ago in Illinois and needed to find a matching bunk bed set for it. I found this website and couldn't believe it. The prices were amazing and it was shipped right to my door. The wonderful delivery men set it all up and had it ready to go so quickly. They were extremely nice and polite gentlemen. I couldn't have asked for better service. I will definetely be back! Thank you so much for your wonderful products and services!!!"
Tonya Watson - Montana
"everything went well, you will be hearing from me again and l will reccomend your services..thank you."
renee brown - ohio
"I recently picked up my Mt. Vernon filing cabinet and brought it home from Greensboro. I am sure it will function very well and it looks good; however, I was surprized to find out from the shipping box that it was made in China. I do not recall reading any of the information on this cabinet before I ordered it that it was made in China.
Unfortunately these days, most furniture items are made overseas. We do carry a large number of items that are Made in the USA and on those pages, we are proudly display "Made in America"."
John Hatton - Pennsylvania
"I will definitely use Furniture-Savings.com again! The whole process was so easy! We purchased the Aico Trevi wall entertainment center and it is absolutely gorgeous. The delivery company was very professional and courteous! Thank you for a wonderful experience from beginning to end!"
Michelle S. - Illinois
"Hi folks! just a short note to send our thanks to your company. We have been extremely satisified with our entire funiture purchasing experience and you absolutely can't beat the price.
Brandon and his team delivered and set up our beautiful bedroom funiture without a hitch. All of these young men were pleasant and hard workers even at the end of a very long day. Your company has renewed our faith in customer service!
Dee and Pam Putnam
Kings Mountain, NC"
Dee and Pam Putnam - NC
"Legacy Kids Laguna Beach
Installers nicked up paint on one of our walls and missed a screw on a drawer so it wasn't functioning properly. My husband had to take apart almost the whole slat bed to get to the drawer and fix it. Furniture looks nice, but on close inspection there is a hairline crack on the mirror and paint is not perfect in some areas. Probably would not order online again. Communication from your company was prompt.
***** Store Reply ***** Ms. Richards, we apologize for the delivery men not properly installing the bed. As for the mirror, we have received the picture showing the hairline crack and have ordered a replacement that will be delivered/swapped out at no charge. Thank you,
Carla Richards - MN
"I actually was not home when my bed frame and dresser with mirror were delivered. What a wonderful surprise to come home to a furnished bedroom! I was so worried that my bed frame would've not matched because I have a Tempur-Pedic Mattress that adjusts up and down and that the bed frame was not compatible. But the bed frame matched and they took out the wooden slates underneath and did all the work. Fantastic service!"
Maria Nina Lacson - Texas
"Dear Furniture Savings,
You have done it again with yet another extremely satisfied customer! We purchased many pieces which included the Aico tropico hexagon dining room set, Aico Cortina bedroom set, and Aico windsor court club chair. We are impressed with the quality and value of the furniture and equally pleased with the level of professionalism and customer service that Fritz provided. Our furniture is absolutely gorgeous. I did not think it was possible, however; the furniture quality, prices, and service exceeded our level of expectations. You have customers for life, thank you."
Ronae and Kwame - North Carolina
"The entire buying process was wonderful! The furniture is beautiful. When it was delivered a noticed a very small chip in one of the dresser. The delivery mean patched it up and I could not even tell where the nick was.
I will be ordering again!"
Rosemary Armento - New Jersey
"This is the second transaction that I have had with FurnitureSavings.com I have been very please with the results. The customer service was excellent and helpful. I was skeptical about the online ordering and how the delivery would work out but the process was simple. With both deliveries the delivery service was exceptional and very helpful."
Shawana - TX
"We purchased a bedroom set from the Vaughan Bassett company. The collection is Reflections. Delivery was 2 weeks before the date that we were told!!! We shopped locally to get an idea of what we wanted. Your price beat every place that we looked!! We are very happy with our purchase and your delivery men did a wonderful job!! Thanks so much!"
Don and Sue - NJ
"I just love my Chateau Beauvais living room set. It is even more beautiful than online. The service was great. The furniture came much sooner than I expected. My husband said that the delivery men was awesome. I definitely will be ordering again soon!!"
Veronica B - Georgia
"We recently purchased the Beckenham BR set by Pulaski. We are higher-end consumers. I have never ordered furniture from online and was a bit nervous because I didn't see this set before buying it. Most of the stores in my area really don't carry BR sets, so it was impossible to see the quality. So, I worked with Jason and he was extremely professional and HONEST!! He actually steered me away from another BR set because he felt we would not be satisfied with the quality. (He even emailed me pictures of the inside construction.) I appreciated Jason's effort and integrity.
The Pulaski Beckenham BR Set was absolutely beautiful and the price and the quality were great! The delivery was better than expected time-wise and they were very professional. I would very highly recommend Furniture-Savings as a reputable, aim-to-please company and my experience with them was extremely pleasant.
The only other comments are is that the color of the BR set was pictured differently than "
Lorie and Ben Mena - New Jersey
"A wonderful experience! I purchased 6 pieces of the Vaughn Bassett Hamilton bedroom line and Furniture-Savings.com had the best price I could find by a considerable margin. The order process was simple and smooth. Delivery was scheduled, delivered on time and the drivers/delivery men were quick and professional. I could not be happier with my purchase and with Furniture-Savings.com.
Jim V - West Virginia
"I'm very pleased with my extravagant Legacy Conquistador bedroom grouping. It's very elaborate. Furniture-Savings.com, YOU ROCK! Very good customer service, friendly delivery service, very prompt and detailed to the T. I'm looking forward to ordering again. Your highly-favored in my book!
Shontell - Pennsylvania
"I was very happy with the money I saved using Furniture-Savings.com. The process was very easy and quick. We had our furniture delivered in 3 weeks. I will definitely recommend this to friends and family.
While many deliveries do happen in 3-6 weeks, we normally ask for between 4-8 weeks. We would prefer to tell you 4-8 and it deliver in 3 if possible than to tell you 3 and it take 7-8 weeks."
Clauser's - Rockford MI
"Purchased Vaughan Bassett-Forsyth Collection, Medium Oak bed frame with end drawers.
Very happy with my purchase"
Michael Gleason - Michigan
"We purchased a Vaughan Bassett bedroom set from the Refelection Series. The experiance was great. Excellent service through out. Our salesman Fritz did an excellent job. He went above and beyond just making a sale. We will keep you in mind for any furture purchases. The only short comming was the delivery service. No fault of the driver, but he explained his company kept giving him additional loads to pick up on his return route causing a delay in our delivery. It was sceduled for delivery between 3 pm and 7 pm but did not arrive until after 10 pm. In all we got our furniture and are very happy customers. Thanks"
MB - Illinois
"I received my furniture a lot sooner than I expected. The quality of the furniture was outstanding and so was the professionalism of the delivery service. I definitely will be ordering more furniture from Furniture Savings. I checked with the BBB before placing my order and it was remarkable that you have such a high rating. Now, I understand why. VF - New Orleans, HOME OF THE WHO DAT NATION"
Vincent - Louisiana
Thank you so much for your excellent customer service. I cannot remember the name of the person who helped me with the warrantee issues, I am sure you can look it up. She was fantastic. Everything was handled quickly and she was so nice. I have been in Customer service and sales management for 17 years and I have to say that if she lived in Washington I would try to steal her. Thank you again, my Grandmother is very happy and the quality and price were excellent. We will surely do business with you again as we still have 4 rooms (1bed, 1 living room, 1 family room and a formal dining and eat in kitchen to furnish. As our home becomes more complete you will hear from us again. Thank you.
C. Digerness - WA
"I must admit that I was a bit apprehensive about during an online order,but to my suprise ,it was a total satisfying experience.I odered a 3 piece coffee table set,(Liberty MFG,the victorian group and it is stunning.The curved legs and the wood gives my room a high dollar look.I am completely satisfied with making that choice.
I was also impressed with the white glove delivery service,those guys were great,timely and did professional work.I cannot recall their names,but (Reliable Trucking) Kudos to the two delivery guys ."
Ida morgan - TN
"I am extremely pleased with all aspects of purchasing my Legacy Rochelle bedroom furniture from Furniture-Savings. The customer service from day one with Sherri through the delivery was exceptional. I will also make mention of the price. It could not be duplicated at any other furniture dealers."
Joe Terravecchia - Pa
"I purchased a nightstand and chest from the Vaughan Bassett cottage range. I was a little nervous about ordering online since I had never seen the furniture in person and was hesitant because it could have taken months to arrive.
Now that the furniture is here, I'm really glad I ordered it! Besides saving a lot of money off the retail price, the items came a lot sooner than expected; I think it took about 5 weeks total. I was kept up to date by emails to let me know what stage my furniture was at, and the week of the delivery I was called and told when to expect the truck.
The drivers arrived exactly on time, and they were courteous and efficient. They got the furniture set up and in position in just a few minutes, and did not do any damage to the house in the process.
All in all, I was really impressed! I'll definitely use this site again if I need to buy more furniture. Thanks a lot."
Jenna - Michigan
"I ordered 20K+ furniture, and shop at many furniture stores before, but furniture-savings.com is the BEST place to shop. Their customer service is excellent, and resolves issues effectively and fast. I’ll recommend this place to all of my friends and family."
Margaret Gal - Illinois
"I had a very insignificant issue with my Broyhill Hollander Leather Sofa. I contacted Broyhill and they told me that the sofa was still under warranty so I should contact my seller (Furniture-Savings)
Jason Council was my individual salesperson.
He went so far beyond what was required to help me that I almost don't have words to describe what an incredible company this is.
DO NOT HESITATE TO DO BUSINESS WITH THESE PEOPLE.
There is literally no risk in dealing with them.
Make sure to ask for Jason when you do."
Steve - South Carolina
"I have never ordered furniture online before and was apprehensive about the whole process. Yesterday the semi arrived and the two men carefully unwrapped everything outside and they carried it and set it up exactly where I wanted it. I had ordered Vaughn-Bassett bedroom set and the quality was superb."
Patrick - Illinois
"Fast, courteous, helpful...American Drew dining set ordered, delivered, setup within one month. Extremely pleased...will do business again!!!!!"
Irene Sarno - Florida/NY
"We purchased the Heritage Court King Sleigh bedroom set and just love it. The quality is excellent and the furniture is absolutely gorgeous. We will definitely use your service again when we are in the market for furniture. The delivery was scheduled with my schedule and they were timely and set up carefully. We couldn't be more pleased with the service."
Andrea - Maryland
"Best Furniture Ever! Really worth the price. High Quality!"
William - NY
"Great experience dealing with this company. We bought the same furniture we found at a local retail store, for less than 50% of their price. Since the price difference was so dramatic, I was a bit skeptical of ordering. However, your very knowledgeable staff took care of those unfounded fears immediately.
We received the furniture in a timely manner, and the crew did a great job of setting it up.
The only complaint I have is that the crew didn't haul off the boxes after delivery. That was supposed to be part of the delivery. Other than that, I am completely satisfied and have recommended you to others already.
Rex D. - Texas
"Ordering from Furniture-Savings.com was a great experience. The price and service are second-to-none. I special ordered a couch, which arrived today. The couch itself turned out like we ordered. However, there was an error in couch pillow order. We ordered 2 pillows of a jack-knife pattern and 2 of a different pattern. We received 3 jack knife pillows and 1 of a different pattern.
The delivery of the couch came much sooner than anticipated, obviously a good thing at this time of year. However, I must say the delivery guys did not have clean hands upon their in-home setup. There are numerous dirt marks all over the couch from their handling. Furthermore, there was a grease stain on one of the seat coushions that has been returned to be professionally cleaned. All of this was reported on the signed delivery receipt and seems to be taken care of. We will see how good the wife is at removing the dirt marks.
Overall, I am satisfied with the service, product, and prices from furniture"
William Hicks - Texas
"I love my new American Drew furniture. Everything went well with the delivery. Thank you so much."
Judith - Wisconsin
"Legacy/Evolution. We were very pleased with the timely delivery. The arrival time was as promised and the crew courteous and professional. Couldn't have asked for more!!"
Robert Panarella - New Jersey
"I really like my Concord Pub dining room set by Legacy although I do have a couple of complaints. I ordered this unit in March knowing it was on back order, but I did not receive it until the third week of July. A bit longer than I expected. The day of delivery the delivery men did not get here until after 9 pm. I waited all day. A phone call would have been appreciated. The table itself does not sit level. And it is not due to my floor being unlevel. Two legs are considerably shorter than the others and it wobbles. The service man told us to but some tabs to put under the legs but the next day my husband checked the legs and determined they were hollow and have a large hole in them which will make this difficult to fix. I do not feel this should be our responsiblity.
I talked several times to phone reps from your company and they were all very friendly and helpful. They answered all my questions and assured me that the furniture was still available - just on back order. The deliv"
Diane Estes - California
I just want to thank you for the great product and great delivery service!
It was my first time to buy furniture online, I was not sure if it would be a good experience when I was placing the order online. It turned out the table and chairs are exactly what I saw online and the delivery and setup was great. Now we are enjoying our new dining set, they look wonderful!
Dana Jian - Ohio
"We received our furniture as scheduled, OMG its AMAZINGLY BEAUTIFUL! I appreciate you all holding our furniture while our house was being built.
Kim K. - TX
"Wonderful service and delivery!"
Sherri Angel - KY
"I just want to say Thank you to Jason who helped me to find a discontinued table that I looked for everywhere on internet. I called many stores and couldn't find it. I am very happy with the service and will recommend your store to my friends.
Natalya - Virginia
"We purchased two occasional tables from the AICO Tuscano collection. Myra assisted with ordering, and Sherry handled the follow-up. We were very pleased with the entire process. The white glove delivery was excellent, with pleasant and professional personnel. Service and products were exactly as described. We researched numerous internet sources, and found Furniture-Savings.com to have the most reasonable policies, and the A+ BBB rating with only one complaint filed in the last three years. We were unable to locate any other source with a remotely similar record. We were very hesitant to order furniture online, but will definitely make all future purchases from this company. We highly recommend Furniture-Savings.com as a fair and honest vendor. Thank you for your service."
Jim G. - California
We recently purchased the North Hampton casual dining table by Legacy. We want to thank you for the great service we received from you as well as Jenny with whom I spoke with on the phone to set up delivery time, as well as the drivers, Richard & Shannon who delivered it to us. They were very polite & professional. I must admit I was a little anxious about ordering online but the furniture came to us in excellent condition.
Mike & Gerry Smith"
Mike & Gerry Smith - OHIO
"Wonderful!!! This is my first experience at buying an entire bedroom set on-line. I have to admit I was somewhat sceptical about buying an entire b/r set on-line. I absolutely love my new Pulaski Tuscano Villa bedroom set. The picture absolutely does it no justice. Excellent quality, elegant and sophisticated. The delivery people were very kind, efficient and timely. I am an extremely satified customer. If I ever need more furniture, I will come your way.
Jason, the sales person, made my buying experience a pleasent one. I will recommend this company to others.
Thank you so much for the exception work.!!!!
Sheila - Los Angeles, CA"
Sheila A. - CA
"I received my new bedroom furnature and it is beautiful. The delivery guys were very polite and get the job done quickly with no mess. Thank you!
J Steele - Michigan
"Very good prices and prompt service. However color displayed on your website does not match real color of furniture. ( in our case the furniture was darker when delivered). Delivery and set up was included which makes this a fantastic deal. would definitely use your company again.
**Store Reply **
We certainly try our very best to make sure the images shown online are as true to color as possible. Due to monitor settings and lighting when catalogs pictures are taken, colors may vary slightly from picture shown on website. "
Al Sugrim - New York
"I was VERY apprehensive about making a furniture purchase from the internet. From the start Jason was very helpful and reassuring. The GOOD NEWS is that my furniture arrived as promised, on time and everything that Jason told me happened. Can't wait to make another purchase."
Ann - NJ
"Price point was excellent, furniture arrived in a timely manner however the delivery company re-scheduled twice. Once we finally received the furniture on the 3rd time everything was fine."
Jared - Alabama
"Was very pleased with delivery service on my Dining Room Furniture. Driver had called to inform us they would be delayed due to being stuck in a snow storm in upper MI and running a few hours behind. Upon arrival was very quick at unloading and carefully bringing into the house and setting up the items. We are very pleased with the furniture, pricing and service we received."
Kriss Salge - Indiana
"We love our Aico piece of furniture. We ordered from the Palais Royale collection, and it is absolutely beautiful! Our delivery was a day earlier than scheduled, but the drivers communicated with us frequently so that last minute arrangements could be made to be available."
Judy Stensrud - MN
"We found exactly what we were looking for to make our bedroom beautiful. The quality is amazing! We shopped locally and found that for the exact same pieces, buying from you we saved over $1000.00!! Your service is fabulous...we ordered our furniture on 4/1 and was told it could take up to 6 weeks but 3 weeks later it was here! Everyone we came in contact with couldn't have been nicer and the delivery people were wonderful! We will DEFINITELY shop with you again!!! Thank you!!!"
Tsingos Family - Illinois
"I have had much better success with ordering on internet than visiting individual stores. Will order again when I need something. I called and asked for some touchup as there were a few spots that the paint must have missed. Hopefully will get that soon.(note from store - Touch-up kit mailed out 12-28-09)"
L. K. Cook - Indiana
"I've been dealing with BoSmith furniture since 2009. I have received the most courteous, professional and competent service from Fritz, his dad, his staff and employees. I've bought several thousands of dollars worth of Lane Living Room furniture and and Broyhill Dining Room furniture and other home fixtures without one negative experience. Great retailer.
Also, the after-sales service I've received on furniture adjustments and follow-ups on customer satisfactin are above and beyond my experiences with other retailers in the last 50 years of my llife. I've recently ordered a new Lane recliner for my wife and am certain it will more than meet our expectations. After all Fritz is a professional and so are all the good folks at BoSmith.
I've been and continue to be extemely satisified with BoSmith and Furniture-Savings.com
Keep up the great work
Vance Davis - FL