"This item was ordered for my daughter's birthday.
She was very pleased with the desk and it suited her needs very well. The gentlemen who delivered it were very nice and thourough with their dellivery. I would order again from you."
nancy drumheller - virginia
"The process worked great! The furniture arrived in the time frame that was given (lucky for me it was in the evening so I didn't have to take off from work.) the deliverymen were nice and helpful. I am very happy with the furniture. The entire process was a pleasant experience with the furniture arriving sooner than expected,each phone call being polite and helpful, and beautiful furniture. thank you"
Joanne Cook - Pennsylvania
"After many frustrations and almost resorting to legal action, I've finally found an online furniture retailer that I can trust. Furniture-Savings.com inspired confidence by having an unprecedented A+, BBB accreditation, referenceable physical location, and professional employees that were truly helpful.
Just as it's mentioned in the FAQs, my AICO Oppulente dinette and china cabinet arrived in exactly 4 weeks. I cannot be more pleased with this set. I found that the pictures on site accurately displays how the set actually looks. I'm still in disbelief that this set is actually real :D Thanks to all at Furniture-Savings.com you guys RAWK!!!!!!!!!"
Timsy - Colorado
"Great buying experience all the way around."
Randy Card - Washington
"Thank you for your excellent service. Jason was extremelyhelpful in placing the order and keeping me informed when some of the furniture I wanted wasn't available. The delivery men were professional, helpful and quick.
I will definitely use furniture-savings.com again."
Cheryl - Michigan
"The service was excellent - from ordering to delivery - the delivery was the best service I have ever had! I will order again, love my furniture."
Kris Meyer - WI
"Great experience from ordering to delivery. Your site is easy to use and if there were questions there was always a nice LIVE person on the other end of the phone line.
The delivery personal from NC were excellent, professional,fun, and prompt.
We have been letting folks know what a great experience this has been for us.
Carol and Jim"
Carol - FL
"I am speechless about the quality of furniture and customer service from Furniture-savings.com. The pictures actually doesn't do the furniture the justice that it deserves. I fell in love with and purchased the Aico Cortina Bedroom set. In the picture, it looked awesome, but when it arrived, I was weak and speechless at the quality and oppulence of the pieces. I felt like a queen and that I have begun to collect pieces that should be in my will. The hidden drawers, velvet lining, and actual WOOD was all I could take. I am so happy. The customer service was out of this world! I am a customer FOR LIFE!! Thank you Fritz!!!!!!!!!"
Patricia Witherspoon - MD
"EXCELLENT! Bought two Liberty Lafayette collection end tables and a Hammary Suffolk Bay coffee table. Best price on the coffee table. End tables were a bit more expensive than other sites but total prder sstill best price. Received everything well within expected date. Excellent service on phone and delivery. Thanks!"
Liz Farishian - NJ
"GREAT SELLER. GREAT ITEMS. A+++++"
KROMINA RANO - BROOKLYN NEW YORK
"I purchased the Kincaid Homecoming Vintage Pine farmhouse table and 6 chairs. The ordering process was great, and so was the delivery. The delivery had a bump in that it was a day later than expected due to mechanical difficulties with the truck. When the delivery was made, my husband said that the two gentlemen were very helpful and professional. They set the furniture up and removed all the packing materials. The only thing that I have questions about is that there was no paperwork (other than a delivery form) that accompanied the delivery. When I made my purchase, I received a protection plan, but since I didn't receive any paperwork, I have no idea as to how the protection plan works in the event I need it. Can someone please send me that information? Thank you so much for making this furniture buying experience such a good one. ****We are glad to hear everything went well. You should have received the protection plan information via email. I will make sure another copy is sent t"
Anita Branch - Texas
"Great experience dealing with this company. We bought the same furniture we found at a local retail store, for less than 50% of their price. Since the price difference was so dramatic, I was a bit skeptical of ordering. However, your very knowledgeable staff took care of those unfounded fears immediately.
We received the furniture in a timely manner, and the crew did a great job of setting it up.
The only complaint I have is that the crew didn't haul off the boxes after delivery. That was supposed to be part of the delivery. Other than that, I am completely satisfied and have recommended you to others already.
Rex D. - Texas
"We wanted a King bed to match a very expensive light oak set we bought 10 years ago. Bought your Oak Treasures II set for our guest bedroom and put our old bed with it in guest bedroom. Put the new King Oak treasures II bed with our old set and everything matched perfectly. Your people were very friendly and helpful. Your prices are great, the delivery was fast, and delivery team was fantastic.
We highly recommend your company and will do more business with you in the future.
James in Georgia"
James - Georgia
"I purchased an Aico dining room set that I'm in absolute love with!
Everyone that I dealt with from the financing through the delivery was extremely accomodating and professional.
I very much appreciate Jorge in scheduling for working so diligently with me and responding quickly.
You have made my upcoming Thanksgiving holiday one to look forward to!"
Deborah Lee - Washington
"My AICO Reneau King Platform storage bed was delivered today exactly 4 weeks and 4 days after I ordered it on May 8, 2010. Drew, Cliff and Chase were the delivery men, they showed up on time, went right to work and did a wonderful job, professional from beginning to end. I could not wait to add my glowing review to the others on the site. The manufacturers represented here are top notch, the AICO Reneau collection is simple, but gorgeous. I would highly recommend furniture-savings.com to anyone. I can't wait to order more."
K Williams - SC
"I ordered a Kincaid bedroom from Furniture-Savings at a great price and was delivered in few weeks. The after sale support and service is great. I will be buying more furniture in the future from Furniture-Savings."
Sam A. - Texas
Sorry for the delay in getting this to you - as you can imagine the move to the U.K. was very busy!
I wanted to thank you for such a pleasant buying experience during the purchase of some bedroom furniture for my son. To be honest I was initially slightly worried about purchasing through the internet because I expected a lack of customer service. However in this case it was completely the opposite as your friendly, professional, helpful staff were willing to solve any issues that came up. They always managed my expectations by not only doing what they said they would do, but also by calling back at the time they said they would with a progress update on our order. I found it both refreshing and rare to deal with such a professional company that is willing to go that extra mile to help its customers. Oh, and your prices are the best around too! Thank you!"
Sarah - Hampshire. England. U.K.
"I had wonderful experience when I bought Vaughan Bassett solid Oak queen size bedroom set. They are very honest and prompt in solving any problem you may have with your purchase. I recommend every one in need of furniture to buy from them."
Narendra - MA
"I was very pleased with the service we received from the two men that delivered our armoire. They delivered it a day ahead of the original date, which I appreciated very mcuh.
The armoire was as pictured online and details were as stated including color. Am very pleased with it."
Lucille Usher - iowa
"We purchased two full beds set. The furniture is just beautiful, but the delivery people left all the boxes behind for me to throw away. I had a hard time finding someone to help me with all those boxes. I even gave them 30.00 tips were hoping he clean up take all those boxes out of my driveway but they didn't!**** Store Reply - We apologize that the drivers did not complete the delivery properly. They are supposed to remove ALL debris. We have contacted the delivery service to notify them of the problem so future customers will not have the same problem.****"
Sophal Pettit - Maryland
"Highly recommend this website! Ordered a complete bedroom suite that I found in a local store for a much better price. Furniture shipped and was delivered faster than originally quoted. The entire process was painless. Love this website and will use it again in the future!"
Rebecca - West Virginia
"I am completely satisfied with my purchase. I needed one last piece to complete my bedroom set of the Vaughan Bassett Appalachian Hardwood Collection in dark cherry. Furniture arrived right when you said it would and was received in excellent condition. I can't say how good my experience was with you folks."
Rich Goldsworth - Ohio
"Really great service! Even better low prices! The phone guy took our order correctly and several weeks later, the delivery guys did a nice set-up. I would buy from Furniture Savings again."
Wayne L - California
"I absolutely love my Pulaski Cortina bedroom set! I will be buying another nightstand in the future to finish out my set. Everything was delivered in perfect condition, which is great considering it traveled from South Carolina all the way to Colorado. Thank you again, I could not be happier with my purchase from Furniture-Savings!"
Sara - Colorado
"This was my first purchase on line and I am very satisfied. It arrived earlier than expected and the delivery was excellent. I would highly recommend this service. Thank you"
Nancy Winstel - New York
"The Steve Silver Sienna end tables, coffee table, sofa table and entertainment center were beautiful and better quality than we had hoped for. The price was the best I could find and delivery was professional and within the timeframe I was told to expect at the time I placed the order. Unfortunately, the entertainment center was slightly damaged. The delivery crew said they could take it back for repair or replacement, but that it could be another 4-6 weeks before it would be redelivered. We werenít happy about the damage, but with Thanksgiving this week and numerous guests coming to the house we really didnít have any other option but to accept it as is."
Casey McLaughlin - Connecticut
"We couldn't be more pleased with the Vaughn Bassett Alexander Julian Authentically American bedroom set we received for our little daughter. The pieces are well built and we look forward to many years of happy use. The furniture arrived on time and in excellent condition. The price we paid was a true saving over the prices available in our local store! Thanks for the superior service. We look forward to ordering from you again."
Linda Cunningham - Georgia
"I absolutely love the Aico Eden furniture. It is more than what I imagined, and the white glove delivery service added the final touch. I am very pleased with my purchase. Thanks!"
GLENDA CODDETTE - GEORGIA
"I bought the Liberty Ocean Isle Bedroom furniture. Absolutely beautiful, high quality furniture. Great customer service. Very reasonably priced in comparison to other sites/retail stores. Delivery men worked very hard despite delivering on a very hot day. Highly recommended. Plan on using Furniture Savings again. Thank you!"
Angela - Texas
"We received the Vaughan-Bassett Natural Lifestyles in Merlot bedroom set on Saturday. The delivery men were polite, careful, and took away all the packaging. They even made sure each piece was in the "right" location. The set arrived in excellent condition (no damage that we could see) and is stunning! It seems to be good quality (important since it's a "big boy" set for our son) and is very attractive with nice details. From order to delivery took just under 1 month, which was a little earlier than estimated. We've already recommended furniture-savings.com to friends and family who saw photos we posted of the set after the room was set up and inquired about it."
Jessica - NC
"What a great experience. From ordering with customer service right through the delivery. No issues and the furniture piece I ordered was perfect! I would recommend them to all"
Tina - NJ
"After moving into our new home, I realized we needed to match the stools to our lovely breakfast Kincaid table and chairs, The stools were available on the Furniture-Savings.com web-site. I ordered 3 stools, they were delivered within 4 weeks. They were not left at the front door as many on site companies do but they were placed and inspected in my home. I have recommended Furniture-Savings to many of my friends and would highly recommend you to review their site when you are in the market for new furniture. Excellent customer service and same products you would buy from local furniture stores."
Kincaid - Texas
"Absolutely love the American Drew bed you delivered. Your delvery folks very prompt and efficient and POLITE.
Brandon was my sales person and was so nice to talk with is really why I gave yall a chance. I will definitely look to yall first when next I neeed furniture.
In these tough econmic I hope your business will prosper and be blessed in this new year. With good folks like yall maybe God continue to bless."
Nikki - Florida
"Initially, I was apprehensive of ordering furniture online, but the entire process from beginning to end with furniture-savings.com has been pleasurable. They did everything they promised, from the beginning to include keeping delivery dates, to the white glove installations. Thank you furniture-savings.com I love my tables!"
Annette H. - Oklahoma
"Legacy Kids Laguna Beach
Installers nicked up paint on one of our walls and missed a screw on a drawer so it wasn't functioning properly. My husband had to take apart almost the whole slat bed to get to the drawer and fix it. Furniture looks nice, but on close inspection there is a hairline crack on the mirror and paint is not perfect in some areas. Probably would not order online again. Communication from your company was prompt.
***** Store Reply ***** Ms. Richards, we apologize for the delivery men not properly installing the bed. As for the mirror, we have received the picture showing the hairline crack and have ordered a replacement that will be delivered/swapped out at no charge. Thank you,
Carla Richards - MN
"I am quite pleased with the furniture that I purchased from you--Vaughan Bassett Forsyth BB77-226 and BB77-115, however the nightstand was advertised as a 3 drawer unit, but it is only 2 drawer made to look like 3 drawer. The two pieces are well made and fit well in my bedroom. The only other thing I want to mention is that the delivery men would not take the boxes and packaging. They did tear the boxes down, but now I have to get rid of it all.
I certainly would choose your company when I want to purchase furniture again.
Thank you, Beverly Baker
**** I am sorry that our delivery men did not complete the job and remove all of the debris as they are supposed to. We will certainly look into it. We have corrected the nightstand information also.****"
Beverly Baker - Washington
"Beautiful and stunning!!! The pictures do not do justice for this collection. I purchased the AICO Eden Home Office w/a filing cabinet. Superb craftsmanship. I only buy quality furniture ~ Ethan Allen has lost me as a customer ~ Furniture Savings has gained a new one. Jason told me this would be the last "office" I had to buy - he is right. The delivery men were wonderful. Jason is wonderful to work with. This experience has made me loyal customer ~ I'll only be purchasing my furniture from you!! Thank you for such wonderful service. Did I mention you had the best prices on this collection? Simply awesome!!!"
Michele Y. - Virginia
"We received your notification of impending delivery on Monday, June 10, 2013, and were contacted by phone the next day by the delivery person, (Rick?), with whom we agreed to accept next day delivery. Our two new dining chairs were hand delivered before 8 AM, Wednesday, June 12, in excellent condition. Your conscientious and friendly contractors had assembled the chairs and wrapped them in packing quilts for transport, and rather than drive their truck and trailer into our tricky driveway, they parked on the street, walked in to confirm the customer/location, and went back out to the street to carry in the chairs. In the 27 years we've lived here, few visitors to this house have exercised such forethought.
The chairs are beautiful, scaled larger than expected (a welcome attribute), and very well made; I am not disappointed in any way. I am extremely pleased with the entire transaction, and very impressed with your prompt and courteous service. I definitely will look to you for"
Rosemary A - VA
"You must shop w/ Furniture Savings, as they have great pricing, honest and respond to any questions / issues. I placed an order w/ another online company for exact same furniture (thought I was getting best deal). Company went out of business, but never contacted me nor credited my account / card. Good thing I use AMEX as they credited my account after 30 days of dispute.
Wish I had used Furniture Savings up front. They have good standing w/ BBB.
I will purchase more furniture in the future. No need to waster your time shopping at the over priced local stores, they won't beat or match these prices.
Thank you Furniture Savings, we are very pleased w/ our new bedroom set."
JOHN STRAIN - South Carolina
"Purchased two pieces of Vaughan Basset to compelte our bedroom set. There is no doubt in our minds we would order from Furniture-Savings.com in a heart beat. Process was so easy, the delivery people were excellent, polite, careful. Did not leave until everything was in it's place."
Kathleen - New York
"Thank you very much for the prompt and professional delivery of our new furniture. The men were fantastic and efficient in setting everything up, and we are grateful for the delivery well-ahead of the original date mentioned!!
Excellent all around service!"
Mr/Mrs von Rappard - AZ
"My experience was first rate from beginning to end. The ordering process was easy and efficient and all communications were clear and prompt. I was very pleased to be contacted earlier than expected to schedule the delivery. The delivery service arrived at precisely the time promised and and the two gentlemen professionally assembled the table and helped move the packing materials for us. I was a little hesitant about ordering online without seeing quality, but I was very pleasantly surprised at how attractive and well made the American Drew/Cherry Grove dining table was. Thank you for the lovely table and your company's excellent service!"
Maxine - Florida
"Very helpful sales team and furniture was delivered without damage. Your prices are also reasonable."
Theresa Hughes - MD
"We received our delivery just as promised and the
two gentlemen that delivered it into the house was
very good. We were real impressed with all the
services, our ordering, delivering service and the
quality of the furniture.
We will be happy to use your services again in the
future if we have a need.
Mrs. Norman Buchanan"
Norman Buchanan - Arkansas
"My experience with every representative was positive. They were friendly and always helpful. We will recommend this business to all friends. Thank you."
Lori Forster - CT
"Just wanted to say I was a bit hesitant to order furniture via the internet, but am quite satisfied with the outcome. The transaction went very smoothly. I was kept informed of the status of delivery. We made a trip to my son's house over the July 4th weekend so I was able to see the Lea Elation dresser/mirror in my granddaughter's room. It looks really good!
Charlotte & William - CALVERT CITY, Kentucky
"I have never ordered furniture online before and was apprehensive about the whole process. Yesterday the semi arrived and the two men carefully unwrapped everything outside and they carried it and set it up exactly where I wanted it. I had ordered Vaughn-Bassett bedroom set and the quality was superb."
Patrick - Illinois
"Furniture delivered a week ago. One of the dining chairs was not level -- had to put two felt pieces under the leg to make it level.
One of the chairs had a "blemish" on the top of the back. Delivery man had a "pen" to color it in so it looked more like a "knot hole".
Was under the impression the two leaves stored UNDER the table and could be pulled out from each end. Was a little disappointed this wasn't the case. The counter-height Legacy Logan table I saw in a local store did have the leaves under each end. Thought this table would be the same.
Overall, it looks nice in the dining room.
Delivery was smooth - drivers kept in touch regarding the delivery."
Linda Aper - Illinois
"From beginning to end a flawless process. I was always made aware of the status of the order up to and including delivery. Everything promised was delivered upon. All internet companies should hold you as the example for product and customer service. I will definitely recommend you to others"
James Suell - PA
"Everything went fine except after the delivery people left we couldn't find the glass shelves for one of the curio cabinets. We had to tip the cabinet to locate and remove them from under the cabinet. When we did one of the glass doors got a small crack in it. I don't think this would have happened if the delivery people would have removed them like they did on the other cabinet."
David Zachmeyer - Texas