"I am completely satisfied with my purchase. I needed one last piece to complete my bedroom set of the Vaughan Bassett Appalachian Hardwood Collection in dark cherry. Furniture arrived right when you said it would and was received in excellent condition. I can't say how good my experience was with you folks."
Rich Goldsworth - Ohio
"Miche from Florida.
Thank you Fritz and Sherry
for my Aico Venetian Bedroom Set.
Sherry I would like to let you know that you are
doing a very very good job.
Fritz was also very good at customer care.
They see the customer before they see the money. I was very happy
Miche - Florida
"I am so impressed with the friendly way I was treated by Trevor Griggs. I needed help with my daughters Pulaski Edwardian furniture. He was so helpful when other stores didn't want to bother. Finding this site, and Trevor, I will be a returning customer to this store. I've noticed while on my search that their prices are great, and with an employee such as Trevor helping me, I'm confident that I he will do everything he can to make me a satisfied customer. Thanks Trevor !
Janet - Gregory
"I purchased a vanity chest, triple dresser and two night stands from the Vaghan Bassett Cottage Collection and the pieces were delivered last week.
I am very pleased with the furniture which is an excellent value for the price paid and the Furniture Savings employees were very helpful and kept me undated as to the status of my order. I also visited their showroom in November to satisfy myself as to whom I was dealing with.
The delivery men were friendly and efficient so overall it was a satisfactory transaction."
jean alexander - florida
"I love my new American Drew furniture. Everything went well with the delivery. Thank you so much."
Judith - Wisconsin
"Very satisfied customer. Ordering was easy. The delivery and setup by Paul and Preston from Reliable Trucking was top-notch.
Will definitely buy from again."
Joshua B. - Louisiana
"I have to say that despite some unexpected issues with both the furniture and the deliveries, Fritz Smith (the Owner) was never looking for a way to run from taking responsibility. Many of his competitors would not have attended to the issues as well as Fritz did. Because of that, I am strongly endorsing Furniture Savings as an ethical and responsible company to do business with and one can feel assured that their business is appreciated and earned. F-S turned what could have been a negative rating into a definite A rating by us!"
Gary Wilsher - Arizona
"I needed repair parts for a dresser we bought several years ago for our daughter, from Levitz furniture. The drawer hardware you have is an exact upgrade from what has worn out and broken. You have the exact parts I needed at a reasonable price, and will save me literally hours of work, by not having to adapt drawrs to other manufacturer's hardware."
JOHN PELLOCK - WA
"GREAT SERVICE!!!BEAUTIFUL BED!!!NICE PEOPLE!!!"
Ivanka - GA
"I bought the Broyhill attic heirloom bedroom suit about 5years ago. I have moved and cannot find the instructions on how to put the metal support frames together I NEED HELP PLEASE. Oh by the way LOVE the ATTIC HEIRLOOM collection I have several pieces of it!!!!! Thanks need help sleeping in floor on mattress desperate in TN"
Tammy - Tn
"EVERYTHING WAS IN PERFECT ORDER IT WAS WELL WORTH THE WAIT.VERY GOOD DELIVERY SERVICE.THE FURNITURE WAS OF VERY GOOD QUALITY AS SPECIFIED."
RALPH CARLSON - CONN
"Great place to buy from.....excellent communication throughout the purchase and delivery process. Our Vaughan-Bassett Oak River bedroom furniture is beautiful - looks just like I expected. Really good value. Thank you!"
RBuhrman - Maryland
"Furniture arrived in timely manner. Movers were polite and efficient. Love the furniture. Exactly what I needed. Thanks"
Sherylle - Michigan
"I purchased bedroom furniture made by A-America from the Adamstown Collection. My wife had seen the quality of this furniture before so we knew what we were getting and we were not in a hurry. Your office kept us updated as to the status regularily and the trucking company informed us as to the delivery . They were very professional and the furniture arrived with no damage to it at all. Thanks to all of your crew for making this an enjoyable expierience."
Gary Martin - Texas
"We wanted a King bed to match a very expensive light oak set we bought 10 years ago. Bought your Oak Treasures II set for our guest bedroom and put our old bed with it in guest bedroom. Put the new King Oak treasures II bed with our old set and everything matched perfectly. Your people were very friendly and helpful. Your prices are great, the delivery was fast, and delivery team was fantastic.
We highly recommend your company and will do more business with you in the future.
James in Georgia"
James - Georgia
"Very helpful sales team and furniture was delivered without damage. Your prices are also reasonable."
Theresa Hughes - MD
"I absolutely love the Aico Eden furniture. It is more than what I imagined, and the white glove delivery service added the final touch. I am very pleased with my purchase. Thanks!"
GLENDA CODDETTE - GEORGIA
"Hat's off to you. I was very apprehensive about purchasing a bedroom set over the internet without someone I knew giving a reference. After speaking with Jason I felt confident with your company and boy did I make the right decision. I now have my furniture when scheduled, Jason took care of my changes, always called me back when I called and now I am a happy camper. Thank you and Jason for everything."
A. Rogers - New Jersey
"The trek pieces break after a couple of year. I love the look of my furniture but was disappointed when the drawers started to not work properly. Now I am going to order the parts and see if I can set the drawers working properly again. ***** Store reply - We agree that the original Kenlin Drawer tracks can break after a few years. That is why we sell the commerical version with the metal back-plate that will last much longer. We do wish that all mfgs. would use the metal back-plates. Vaughan-Bassett has been using the commercial version for a few years now *****"
Susan - Ohio
"I bought the Liberty Ocean Isle Bedroom furniture. Absolutely beautiful, high quality furniture. Great customer service. Very reasonably priced in comparison to other sites/retail stores. Delivery men worked very hard despite delivering on a very hot day. Highly recommended. Plan on using Furniture Savings again. Thank you!"
Angela - Texas
Great, thanks again for all your help. I will definitely use FurnitureSavings again and recommend it to friends and family. The customer service has been excellent, not always an easy thing to find these days. Thanks!"
Keith - Des Plaines, Illinois
"The entire buying process was wonderful! The furniture is beautiful. When it was delivered a noticed a very small chip in one of the dresser. The delivery mean patched it up and I could not even tell where the nick was.
I will be ordering again!"
Rosemary Armento - New Jersey
"I'm very please with the order I received from Furniture-saving.
The delivery time was less than a month; much faster than I expected. Thank Sherry for the first class service."
Willie E. Coleman - Louisiana
"My experience ordering from Furniture-Savings.com was very successful. I had no problems at all. My new Bernhardt Normandie collection flip-top table and cocktail table are beatiful and arrived in great condition. The driver who delivered the furniture was very pleasant and did a great job in communicating his delivery. I will definitely check with Furniture-Savings.com when I need additional furniture. Thank you for great service!"
mary - Utah
"The furniture was delivered Sunday. The delivery crew was very professional, efficient and quite careful with the furniture.
I was very pleased with the quality, which did not surprise me as I have an American Drew bedroom set which I've had for 30 years now!
The inside of one drawer in one of the corner chests had a small gash on the inside top of the drawer, which I hope won't extend further with use.
Other than that, I am very pleased overall with the new furniture.
Mary Ann White"
Mary Ann White - Maryland
"Initially, I was apprehensive of ordering furniture online, but the entire process from beginning to end with furniture-savings.com has been pleasurable. They did everything they promised, from the beginning to include keeping delivery dates, to the white glove installations. Thank you furniture-savings.com I love my tables!"
Annette H. - Oklahoma
"I am extremely pleased with all aspects of purchasing my Legacy Rochelle bedroom furniture from Furniture-Savings. The customer service from day one with Sherri through the delivery was exceptional. I will also make mention of the price. It could not be duplicated at any other furniture dealers."
Joe Terravecchia - Pa
"i am very pleased with my Largo Lafayette Low Profile Queen bedroom set it is gorgeous. I was apprehensive to order furniture online but i am so very satisfied & with the delivery service, very professional. looking forward to doing business again with furniture-savings.com Thank you!"
Sherrie Pruitt - Onancock, VA
"Just received our furniture. It is absolutely beautiful! It arrived in just under 6 weeks. The whole experience has been awesome! Wasn't sure about ordering furniture on line but we saved so much money it was worth a try. The delivery guys were very professional and did a great job. They even helped us put our door back together. We are so happy!!! I highly recommend this company to everyone. Our AICO Essex manor furniture is absolutely beautiful!!!"
Patricia Bauer - New York
"Shipping arrived on time, delivery service stayed in contact throughout delivery, and beautiful product!"
Carolyn Grace - Texas
"Everything went very well as expected !!!!"
Ken kozak - New Jersey
"I purchased the Monte Carlo II Silver pearl Queen bed two side tables and a dresser. However it did not come with the metal canopy pictured with the bed. I believe it should have been included...
***** Store Reply *****
We apologize for the mix-up. We had left the canopy off the order on accident. It has been ordered and will be delivered as quickly as possible. Per your request, we will deliver it with your new order."
Joseph M Spiteri - Illinois
"I expected to wait much longer for my furniture but it was delivered at the perfect time for me. The new flooring had just been installed and the furniture arrived 3 days later. It could not have worked out any better. My room now looks like a magazine article with a savings I would not have imagined! Thank you Furniture-savings.com!"
Susan Horn - Michigan
"Our compliments to Furniture-Savings.com. Great pricing and you did all you said you would do. We just have one problem/comment and that is on the manufacturer. All arrived in good condition except for the door latches/clips. These are of very poor quality as the small twin rollers on the cabinet that the "pins" on the doors slip into move around and will not stay aligned so the doors will close and hold. We have tried to be very careful and close the doors gently, having to adjust the rollers almost every time we need to close the doors. Even then we miss sometimes and have bent two of the rollers beyond repair. These should be tossed from the design and replaced with magnets or some other quality holders.
I will be contacting Kinkaid to ask if there is something they will do.
Sharon Frazier - California
"I was a little worried about buying furniture online. However, LOVE the furniture. It's even prettier than the picture. There was nothing wrong and the delivery went well. The guys were GREAT! They were personable and cleaned up after themselves. They worked HARD getting one of the pieces in, but they did it. I must admit, the experience was great and I wouldn't hesitate for a minute to order from you again."
Debra A - Virgina
"I saw the Vaughan Bassett reflections bedroom suite in my local store and fell in love. I really wanted a extra night stand (that tacked on $400 more onto the price to total $4200) they had it in the medium cherry finish though and I just wasn't sold on the color at all. So went home and racked over the color/cost and went directly to Vaughan Bassett's website and saw that it also came in an ebony finish and I knew that was it for me... it was prefect! I went back to my local store the next morning only to be told they couldn't/wouldn't order it in the Ebony finish that I so desired, and they weren't willing to even negotiate on the cost for an extra nightstand. I was so disappointed I walked out of the store without saying a word. I immediately got on my cell and looked up were I could buy it the way I wanted it with an extra nightstand and was directed to Furnituresaving.com. I of course did some research on the company and decided I wanted to speak with someone d"
Shelly Hewitt - KY
"Purchased two pieces of Vaughan Basset to compelte our bedroom set. There is no doubt in our minds we would order from Furniture-Savings.com in a heart beat. Process was so easy, the delivery people were excellent, polite, careful. Did not leave until everything was in it's place."
Kathleen - New York
"Very pleased with our merchandise. The delivery/setup personnel were punctual and very polite. Thank you for a super experience."
Katherine Slover - Alabama
"Hi, I would like to thank Jason, for all his help in my recent order, he was very helpful and a very nice person to talk with on the phone, I would also like to give a big thanks to Sherry and Justin they were also very nice people to talk to and very helpful.
In the future I would not hesitate to deal with your company again.
Gaynelle Bailey - Woodbridge, Ca
"I am quite pleased with the furniture that I purchased from you--Vaughan Bassett Forsyth BB77-226 and BB77-115, however the nightstand was advertised as a 3 drawer unit, but it is only 2 drawer made to look like 3 drawer. The two pieces are well made and fit well in my bedroom. The only other thing I want to mention is that the delivery men would not take the boxes and packaging. They did tear the boxes down, but now I have to get rid of it all.
I certainly would choose your company when I want to purchase furniture again.
Thank you, Beverly Baker
**** I am sorry that our delivery men did not complete the job and remove all of the debris as they are supposed to. We will certainly look into it. We have corrected the nightstand information also.****"
Beverly Baker - Washington
"Love the sideboard to match my dining room set. The hole process went smoothly. Thank you:)"
Kathy O - AZ
"We are very pleased with your business. The ordering was easy. The delivery was efficient, polite, and best of all, on time. Everyone we have dealt with has been very nice and knowledgable. Thank you for everything."
Pamela Plyler - North Carolina
"I recently picked up my Mt. Vernon filing cabinet and brought it home from Greensboro. I am sure it will function very well and it looks good; however, I was surprized to find out from the shipping box that it was made in China. I do not recall reading any of the information on this cabinet before I ordered it that it was made in China.
Unfortunately these days, most furniture items are made overseas. We do carry a large number of items that are Made in the USA and on those pages, we are proudly display "Made in America"."
John Hatton - Pennsylvania
"Ordered a part for my desk online. It was the correct part and installed perfectly. The part was shipped very quickly at a reasonable cost. Thanks!"
Eliot - Florida
"Overall, a wonderful experience! Absolutely the best price I found anywhere, great customer service, my new Vaughn-Bassett Cottage Cherry Triple Dresser and nightstand are beautiful, so much nicer that I expected, just stunning to look at! Delivery went very smoothly, actually arrived day early so I wasn't quite ready for it but the courteous and friendly delivery company offered to help me get my room ready for the new furniture!!
I am impressed with my entire experience with Furniture-Savings.com and I plan to purchase a Broyhill living room set in the very near future. I have confidently recommended you to everyone I know, this is the place to go, with confidence!!
Thanks so much :)"
Lori Morin - CT
"The A-America dining room arrived almost completely ready to use. The delivery men attached the legs to the table, whose two leaves were already in place to seat six, and we were set to go. The British Colonial table and chairs are solid and heavy. They look lovely in our dining room. I am very pleased with this purchase!"
Mary - North Carolina
"I must admit, I was very apprehensive to order furniture online as I never make a major purchase site-unseen. However, I had visited a local store and saw the quality of the Vaughn Bassett furniture, but wasn't impressed with the specific bedroom group at the store. So I decided to look online for other styles in this line. Needless to say, I found the perfect bedroom set and ordered it the next day, giving myself the night to think about it. I absolutely love it!!!! Not only did the furniture arrive as scheduled, but it was delivered early and in perfect condition-not a scratch! I am so excited that I've found my go-to furniture store!!!! Thank you so much for your excellent service!"
Donna - Delaware
"I just received my order from your company. I had a very good experience with the customer service rep Sarah and the expedition of the order. This was my first experience with online ordering with furniture and Sarah explained in detail everything that would transpire and how the company works with the billing. My experience working with her and customer service was enjoyable, safe feeling and understandable. I had no problem contacting her with a question that came up after I already ordered the furniture. The furniture itself was exactly what I ordered and exactly what I expected. As far as I can see there is no seeable damage and the furniture arrived wrapped, packed and boxed.
The delivery service was great. The gentlemen worked professionally and courteously. The put the furniture exactly where I wanted it and cleaned up the entire packing of the furniture.
I would highly recommend this company to anyone who like good furniture (Broyhill) and courteous service.
I give the comp"
Lorraine Pugaczewski - New Jersey
"I can't believe how easy it was to fix my bureau drawer.
The Kenlin installation and troubleshooting videos made it simple.
Sunday my drawer wouldn't slide back in. I flipped the drawer over, saw what part was broken and it said Kenlin slide ll on it. I went online, found it immediately, ordered the part and 3 days later my drawer is fixed!!!!!
I wanted to thank you for making that task simple, quick, and inexpensive for me.
L. Lewis - MA
"Really great service! Even better low prices! The phone guy took our order correctly and several weeks later, the delivery guys did a nice set-up. I would buy from Furniture Savings again."
Wayne L - California