"Hat's off to you. I was very apprehensive about purchasing a bedroom set over the internet without someone I knew giving a reference. After speaking with Jason I felt confident with your company and boy did I make the right decision. I now have my furniture when scheduled, Jason took care of my changes, always called me back when I called and now I am a happy camper. Thank you and Jason for everything."
A. Rogers - New Jersey
"Wonderful bed, wonderful delivery, great all around!
Keep the great delivery people...they were terrific!"
Betty Dahlberg - Massachusetts
"Our bedroom furniture (Largo Marseille) was delivered in a very timely manner by extremely polite delivery men; the price was better than the sale price at our local furniture store; AND the pieces were more beautiful than in the picture online. We're very pleased!! We love them all!"
Terri Freeman - Virginia
"Ordering from Furniture-Savings.com was a great experience. The price and service are second-to-none. I special ordered a couch, which arrived today. The couch itself turned out like we ordered. However, there was an error in couch pillow order. We ordered 2 pillows of a jack-knife pattern and 2 of a different pattern. We received 3 jack knife pillows and 1 of a different pattern.
The delivery of the couch came much sooner than anticipated, obviously a good thing at this time of year. However, I must say the delivery guys did not have clean hands upon their in-home setup. There are numerous dirt marks all over the couch from their handling. Furthermore, there was a grease stain on one of the seat coushions that has been returned to be professionally cleaned. All of this was reported on the signed delivery receipt and seems to be taken care of. We will see how good the wife is at removing the dirt marks.
Overall, I am satisfied with the service, product, and prices from furniture"
William Hicks - Texas
"Everything went very well as expected !!!!"
Ken kozak - New Jersey
"I purchased the Legacy Glen Cove 7 piece dining set from Trevor G. The purchase was an easy experience, and pretty good overall. The finish on this table is distressed, so don't expect it to be shiny. It's a very matte finish and looks very cottagey like I wanted. The process took about 3 weeks from sale, to delivery. That was expected. Not too bad. I was very leery about purchasing something sight un- seen and extremely nervous about the condition in which it would arrive. It arrived cross-country in good shape. The only faults I could find is that one arm chair wobbles, but, I think I can fix that by going to the Home store to get a chair leg pad. And the seams on the table top, where the leaf inserts fit are a bit gapped, and don't quite fit flush together seamlessly. This may be from being in storage, or change of weather causing shrinkage and expansion, I am not certain. Chair cushions are reasonably comfortable. Pretty good experience overall. The deliverymen used cou"
Sandra R. - Las Vegas
"I apologize for not writing you sooner. I ordered Aico livingroom furniture,plus other
furniture in may,2010, over $12000.00 worth. It took 6 month for me to receive the furniture. The delivery men were friendly,
prompt, courteous and professional, however, i did not
need(want) to dispose of packaging and cartons, it took up to two days to cut up and tie up. Still I have to give you five stars ,I love the furniture so very much. JB
***** Store Reply *****
We apologize for the debris being left. Starting May 1st 2011, the delivery service men are supposed to remove ALL the debris upon delivery."
J. B - Michigan
"After many frustrations and almost resorting to legal action, I've finally found an online furniture retailer that I can trust. Furniture-Savings.com inspired confidence by having an unprecedented A+, BBB accreditation, referenceable physical location, and professional employees that were truly helpful.
Just as it's mentioned in the FAQs, my AICO Oppulente dinette and china cabinet arrived in exactly 4 weeks. I cannot be more pleased with this set. I found that the pictures on site accurately displays how the set actually looks. I'm still in disbelief that this set is actually real :D Thanks to all at Furniture-Savings.com you guys RAWK!!!!!!!!!"
Timsy - Colorado
"I bought the Liberty Ocean Isle Bedroom furniture. Absolutely beautiful, high quality furniture. Great customer service. Very reasonably priced in comparison to other sites/retail stores. Delivery men worked very hard despite delivering on a very hot day. Highly recommended. Plan on using Furniture Savings again. Thank you!"
Angela - Texas
Thank you so much for your excellent customer service. I cannot remember the name of the person who helped me with the warrantee issues, I am sure you can look it up. She was fantastic. Everything was handled quickly and she was so nice. I have been in Customer service and sales management for 17 years and I have to say that if she lived in Washington I would try to steal her. Thank you again, my Grandmother is very happy and the quality and price were excellent. We will surely do business with you again as we still have 4 rooms (1bed, 1 living room, 1 family room and a formal dining and eat in kitchen to furnish. As our home becomes more complete you will hear from us again. Thank you.
C. Digerness - WA
"We purchased the Heritage Court King Sleigh bedroom set and just love it. The quality is excellent and the furniture is absolutely gorgeous. We will definitely use your service again when we are in the market for furniture. The delivery was scheduled with my schedule and they were timely and set up carefully. We couldn't be more pleased with the service."
Andrea - Maryland
"I recently received an Aico electric fireplace. I just love it! I did a lot of research and found the best price with Furniture Savings. The delivery company was also very good. They arrived as scheduled, were careful with the piece and very nice. The remote was misplaced, but they sent the remote as promised and Furniture Savings was also trying to help me any way they could. A really positive experience overall. I would definately recommend these guys and the products they sell."
Marion - New Jersey
"We ordered a table 6 chairs and 3 barstools from the American Drew-Camden collectionon January 7,2012. Our order arrived May 9, 2012 at 10:40pm. The furniture is beautiful, great deal as long as you are not in a hurry for it to arrive. The delivery men were very kind and respectful. I do wish they would have put something over there shoes when in my home.
Store Reply - We are glad to see you were happy with that American Drew table set. We apologize for the mfg. delay. Most deliveries happen in 4-8 weeks but from time to time, it does take longer but we will always keep you updated with the status of the order via emails. Thank you again for your business."
A.M. - PA
"We received our AICO Tides bedroom set today. We had to order it online, because we could not find a local dealer. This was our first experience with AICO and Furniture- Savings.com, and we are very pleased with both companies.
We had been searching for a bedroom set for an entire year, and had almost given up. Then, we Googled AICO, and found this web-site. Skeptically, we ordered the furniture, and the entire experience was the best we have had in 30 years!! Thank you so much. We will definately order again - and highly recommend it to our friends and family."
Jones Family - Florida
"The American Drew bed is very well made and looks fabulous in the bedroom. The only problem was the shipping company they use had numerous problems in getting the bed from NC to FL. ***** Store reply ***** We apologize for the delay in getting your order. Those delivery delays are unusual and the personel that caused the delay is no longer with the delivery service."
June - Florida
"We purchased the Vaughan Bassett New Haven Bedroom Suite. We couldn't be happier! Easiest furniture purchase ever!! Ordering was easy, regular update emails and fast delivery when furniture was ready. The guys doing the delivery and set up did a great job, neat & fast. I will definitely recommend your website to family and friends. Vaughan Bassett furniture is made in USA and is top quality furniture!!!"
Susan C. - Virginia
I got the Forsyth bedroom set by Vaughan Bassett
Great service, delivery people were nice, neat and quick.
I'm very happy with my furniture."
Glenda - Connecticut
"The furniture is great, we love it. We had to wait for about 2 1/2 months to get all of it delivered."
Melanie jensen - Idaho
"Wonderful service and delivery!"
Sherri Angel - KY
"Ordering from Furniture-Savings.com was a great experience. Name Brand, quality furniture at over 20-25% savings compared to shopping locally. If you've seen a product in a store, be sure to comparison shop with this company. It is a "no-brainer".
Delivery was a breeze as well with complete "set-up" in the house. We would definitely order from them again."
R. Myers - TN
"Just got my broyhill Laramie sofa, chair, ottoman, and recliner delivered tonight. I am thrilled! Not only is the furniture perfect but the delivery guys were great- after a summer of no precip, we have rain and snow during my delivery dates. They were only an hour off from their original delivery time. Thank you !! Highly recommend. Will use these folks again!"
LINDA WOOLSTENHULME - Idaho
"Hi, I would like to thank Jason, for all his help in my recent order, he was very helpful and a very nice person to talk with on the phone, I would also like to give a big thanks to Sherry and Justin they were also very nice people to talk to and very helpful.
In the future I would not hesitate to deal with your company again.
Gaynelle Bailey - Woodbridge, Ca
"Hello, I wanted to Thank you all for your great service. I am very happy with the furniture that I ordered as I knew I would. I would highly recommend your company. From the gal who took my order to the gentlemen who delivered my furniture every one was great. Thank you"
Wanda Adamson - CA
"Shipping arrived on time, delivery service stayed in contact throughout delivery, and beautiful product!"
Carolyn Grace - Texas
"At first I was a little uncomfortable ordering furniture online, but I'm glad I did.
Each person that I spoke with from the beginning to the day of delivery was polite and very professional.
Great Customer Service Furniture Savings.com!!
The bedroom set looks just like the pictures.
WE LOVE OUR AICO BEDROOM SET!!!!
We shall purchase from your store again.
Thank you again!!"
Rosemary Calvin - Ohio
"Everything came as expected, though you used a huge 53' trailer truck. That put turning around on my driveway very tough.
**** Store Reply **** - Glad to hear everything went well. Our delivery service does use 53' trucks on deliveries West of the Mississippi to make them cost effective."
R Dutton - WA
"The process worked great! The furniture arrived in the time frame that was given (lucky for me it was in the evening so I didn't have to take off from work.) the deliverymen were nice and helpful. I am very happy with the furniture. The entire process was a pleasant experience with the furniture arriving sooner than expected,each phone call being polite and helpful, and beautiful furniture. thank you"
Joanne Cook - Pennsylvania
"I love my furniture! The order and delivery service was superb!"
Nancy McGee - Virginia
"My experience with Furniture Savings was excellent. Admittedly I was a little unsure about ordering a high-end piece of furniture (Kincaid marble-top sideboard) online, but the experience was extremely professional from beginning to end. All services were carried out just as described by the written policy. The product was delivered in perfect condition; a testament to the quality of the freight carrier. I was able to save several hundred dollars compared to the high-priced retailer we were looking at purchasing this very same product from.
Thanks to Furniture Savings, I now have a beautiful sideboard bordering on conversation piece and for the best price around."
MP - Pennsylvania
"Awesome service from start to finish! Great communication regarding product. I purchased the Legacy Conquistador Credenza. This item was brought in out of the country. I was notified about the timing of delivery to the states. I received updates by email and phone calls from the delivery company. Wonderful experience! Thank you!"
Amanda Cashion - KY
"We just bought a Legacy dining set and it is absolutely beautiful! Not only do we love the furniture, but the customer service was second to none. From our phone order to the delivery guys-we had a great experience with Furniture-Savings. I will look forward to ordering again and passing on the name.
Tara Zuk - New Jersey
"We were given a very good price on a Legacy Evolution Sleigh Bedroom set. Saved $1000 over local store prices. The order process was easy and we received updated e-mails on the order process. The furniture was delivered in about three weeks. The delivery service was terrific. They were very expedient in getting evrything unpacked and setup. Overall a VERY GOOD experience and I would highly recommend. Additonally, we are very please with the Legacy furniture. Thank you Fritz."
Mark - Indiana
"Legacy Kids Laguna Beach
Installers nicked up paint on one of our walls and missed a screw on a drawer so it wasn't functioning properly. My husband had to take apart almost the whole slat bed to get to the drawer and fix it. Furniture looks nice, but on close inspection there is a hairline crack on the mirror and paint is not perfect in some areas. Probably would not order online again. Communication from your company was prompt.
***** Store Reply ***** Ms. Richards, we apologize for the delivery men not properly installing the bed. As for the mirror, we have received the picture showing the hairline crack and have ordered a replacement that will be delivered/swapped out at no charge. Thank you,
Carla Richards - MN
"First time user. Couldn't be more thrilled. We ordered an
entertainment center (Aico) and was very satisfied. From the first contact to the last.... unbelievable customer service!
Thank you to the delivery team as well as the order team!"
Carol - Colorado
"Just ordered the Vaughn-Basset Lafitte bedroom set. Got a great price (on the discount over $1500), the service was excellent. The furniture looks better in person, the delivery people, sales staff, everyone were courteous and great..........and we saved hundreds over getting it from a local retail outlet. My wife and I were initially hesitant to purchase furniture over the internet, but are very happily satisfied. We will definetly be ordering more from this site.
James Riley - New York
"Vaughan Bassett Cottage Collection bedroom set
Beautiful set, great price, quicker than expected delivery! We are very satisfied."
Terri - North Carolina
"It's been about a year since I purchased a dining room set from FurnitureSavings.com with no problems. The furniture is beautiful (Legacy Vougue). I am now looking to buy furniture for another room.
While looking through the online catalog this time, I noticed this link for feedback. Although my first purchase and delivery was a year ago, I thought others might gain from my belated feedback.
I was always skeptical about buying online. My motto is "if it's too good to be true, then stay away" Anyone might think this when making a large purchase like furniture over the web. Well, I can tell you after purchasing a dining room set from FurnitureSavings.com, I am so happy that I'm back for the next purchase. This company is legit; has great customer service, great delivery service and to top it off, I saved $1800 over what it would have cost me from a local store in my state. No risk buying from them.
They are honest and out to please you!
They even went up and beyond."
Alan - New Jersey
"We received your notification of impending delivery on Monday, June 10, 2013, and were contacted by phone the next day by the delivery person, (Rick?), with whom we agreed to accept next day delivery. Our two new dining chairs were hand delivered before 8 AM, Wednesday, June 12, in excellent condition. Your conscientious and friendly contractors had assembled the chairs and wrapped them in packing quilts for transport, and rather than drive their truck and trailer into our tricky driveway, they parked on the street, walked in to confirm the customer/location, and went back out to the street to carry in the chairs. In the 27 years we've lived here, few visitors to this house have exercised such forethought.
The chairs are beautiful, scaled larger than expected (a welcome attribute), and very well made; I am not disappointed in any way. I am extremely pleased with the entire transaction, and very impressed with your prompt and courteous service. I definitely will look to you for"
Rosemary A - VA
"I purchased the Kincaid Homecoming Vintage Pine farmhouse table and 6 chairs. The ordering process was great, and so was the delivery. The delivery had a bump in that it was a day later than expected due to mechanical difficulties with the truck. When the delivery was made, my husband said that the two gentlemen were very helpful and professional. They set the furniture up and removed all the packing materials. The only thing that I have questions about is that there was no paperwork (other than a delivery form) that accompanied the delivery. When I made my purchase, I received a protection plan, but since I didn't receive any paperwork, I have no idea as to how the protection plan works in the event I need it. Can someone please send me that information? Thank you so much for making this furniture buying experience such a good one. ****We are glad to hear everything went well. You should have received the protection plan information via email. I will make sure another copy is sent t"
Anita Branch - Texas
"Thank you very much for the delivery of the dining console. The delivery went without a hitch. The two delivery people were very polite."
Christine Langlois - NC
"Our new Vaughan Bassett bedroom furniture (Twighlight-cherry)was delivered last week and we love it! From start to finish, our experience with your company was top notch! Your timeline was reliable, your customer service representatives were professional, knowledgeable and courteous and the delivery service was outstanding. Everything you advertised, you delivered on. We recommend you highly to all who are in the market for quality furniture at reasonable prices.
Thank you furniture-savings.com. We look forward to our next purchase from your company!"
Sally and Ozzie - New York
"A wonderful experience! I purchased 6 pieces of the Vaughn Bassett Hamilton bedroom line and Furniture-Savings.com had the best price I could find by a considerable margin. The order process was simple and smooth. Delivery was scheduled, delivered on time and the drivers/delivery men were quick and professional. I could not be happier with my purchase and with Furniture-Savings.com.
Jim V - West Virginia
"Our compliments to Furniture-Savings.com. Great pricing and you did all you said you would do. We just have one problem/comment and that is on the manufacturer. All arrived in good condition except for the door latches/clips. These are of very poor quality as the small twin rollers on the cabinet that the "pins" on the doors slip into move around and will not stay aligned so the doors will close and hold. We have tried to be very careful and close the doors gently, having to adjust the rollers almost every time we need to close the doors. Even then we miss sometimes and have bent two of the rollers beyond repair. These should be tossed from the design and replaced with magnets or some other quality holders.
I will be contacting Kinkaid to ask if there is something they will do.
Sharon Frazier - California
"We had a great experience using Furniture-savings.com. I will recommend you to our friends. Everything from price, service to delivery was right on point!"
Pat Maloney - Florida
"Delivery crew A+++(very polite and profesional)
Delivery time almost 6 weeks ,but i saved over 500$ ,so its ok.Love me new recliners.Will buy again from you .thank you."
Jaroslaw Kosiorek - NY
"Service was above and beyond! I ordered a replacement part and made a mistake on the order. One short note to their customer service dept and it was in the mail that same day. Thank you!!!
James F - Florida
"furniture arrived on time as arranged by carrier. everything was well packaged and protected, no damage. the delivery men unpacked everything outside, moved items inside and assembled everything. placed the furniture where i wanted it. they hauled away all packaging, cleaned up the work area. excellent service and the furniture is as described on the website."
steve - washington
"My experience with Furniture Savings (Jason) was extremely professional and pleasent. I bought dining room chairs by LEGACY. I was notified and re-confirmed about the delivery date and the delivery men were wonderful to me. I had a couple of chairs that were a little wobbly and they adjusted them perfectly. They even helped remove my old diningroom chairs for me. I will certainally buy again from Furniture Savings again."
Dona Letendre - GA.
"I was very pleased with the service we received from the two men that delivered our armoire. They delivered it a day ahead of the original date, which I appreciated very mcuh.
The armoire was as pictured online and details were as stated including color. Am very pleased with it."
Lucille Usher - iowa
"I purchased the Occassional tables from Michael Amini Eden Collection. The tables are beautiful and strong. Mr. Fritz handled all my questions by email.
I never purchased furniture of any type by computer/online until I viewed your site. I was in search of quality furniture and found it in your store online. The service is excellent, your site answers all the questions a concerned customer could have/ask and the answers give much comfort.
I plan on buying the dining room set, from the Eden Collection or another Amini set, around the first of the year. I have a few more rooms to furnish and I plan to view and study the furniture you offer. I will reccommend this site to my friends. Thank You Mr. Fritz and Janice."
Naomi - Virginia