"My experience ordering from Furniture-Savings.com was very successful. I had no problems at all. My new Bernhardt Normandie collection flip-top table and cocktail table are beatiful and arrived in great condition. The driver who delivered the furniture was very pleasant and did a great job in communicating his delivery. I will definitely check with Furniture-Savings.com when I need additional furniture. Thank you for great service!"
mary - Utah
"Wonderful bed, wonderful delivery, great all around!
Keep the great delivery people...they were terrific!"
Betty Dahlberg - Massachusetts
"Just received our furniture. It is absolutely beautiful! It arrived in just under 6 weeks. The whole experience has been awesome! Wasn't sure about ordering furniture on line but we saved so much money it was worth a try. The delivery guys were very professional and did a great job. They even helped us put our door back together. We are so happy!!! I highly recommend this company to everyone. Our AICO Essex manor furniture is absolutely beautiful!!!"
Patricia Bauer - New York
"Vaughn-Bassett Timber Mill:
Thanks for keeping me informed of furniture delivery status.
Love the furniture and the service, arrived a day early."
Sandra Smith - Texas
"everything went well, you will be hearing from me again and l will reccomend your services..thank you."
renee brown - ohio
"I have never dealt with people so willing to go out of their way, give so much in dealing with you and who will go so far out of their way to let you have it your way when buying the furniture they sell at such a great price..all major furniture purchases will be from these fine folks !"
Tom Heidorf - Texas
"We received our furniture but the sofa was red instead of beige. We decided to keep the furniture because we need it for the holidays but we were disappointed that such a mistake was made. We also expected arm rest covers with the furniture and they also were missing. Overall not satisfied with the order.
*** Store Reply: We are very sorry for the problem. The wrong color is completly our fault. I am glad we were able to speak on the phone and resolve the problem. The arm rest covers are being sent out to you via Fedex at no charge.(Arm rest covers are no longer included from the mfg.).
Customer: This is in addition to my previous feedback. I talked to Fritz Smith about the problem and I was very pleased with the way he handled the issue. I think you are very lucky to have Mr. Smith working for you."
Rinaldo tedeschi - ct.
Great, thanks again for all your help. I will definitely use FurnitureSavings again and recommend it to friends and family. The customer service has been excellent, not always an easy thing to find these days. Thanks!"
Keith - Des Plaines, Illinois
"THE TABLE IN QUESTION WAS DELIVERED IN GOOD TIME AND THE DELIVERY MEN PUT IT TOGETHER..I WAS SATISFIED WITH THE WHOLE PROCESS."
CLAIREMONT HENRY - NEW YORK
"My AICO Reneau King Platform storage bed was delivered today exactly 4 weeks and 4 days after I ordered it on May 8, 2010. Drew, Cliff and Chase were the delivery men, they showed up on time, went right to work and did a wonderful job, professional from beginning to end. I could not wait to add my glowing review to the others on the site. The manufacturers represented here are top notch, the AICO Reneau collection is simple, but gorgeous. I would highly recommend furniture-savings.com to anyone. I can't wait to order more."
K Williams - SC
"I am very happy with the Liberty furniture I purchased thorugh you. It is well made with tons of storage. The process was a pleasure (especially after the terrible experience I had with another merchant) from ordering to delivery.
I would not hesitate to order from you again."
Karen Seltzer - New York
"GREAT SERVICE!!!BEAUTIFUL BED!!!NICE PEOPLE!!!"
Ivanka - GA
"Thank you very much for your courteous and professional service. After placing my order for the Cortina group bedroom sleigh collection, I didn't realize until 2 days before delivery that the armoire did not appear on the invoice. I immediately contacted a staff person by the name of Jason and he delivered prompt and satisfactory answers to all my questions and concerns and assured me that my satisfaction was guaranteed. My armoire will be delivered in 6-8 wks. I will definitely use your company again for any furniture needs that I may have. Again, thank you and continue giving excellent customer service. This was the most pleasant buying experince I have encountered. Kudos to the delivery as well."
Alice Clay - North Carolina
"The furniture was delivered Sunday. The delivery crew was very professional, efficient and quite careful with the furniture.
I was very pleased with the quality, which did not surprise me as I have an American Drew bedroom set which I've had for 30 years now!
The inside of one drawer in one of the corner chests had a small gash on the inside top of the drawer, which I hope won't extend further with use.
Other than that, I am very pleased overall with the new furniture.
Mary Ann White"
Mary Ann White - Maryland
"EXCELLENT--FROM START TO FINISH. ORDER DELIVERED PROMPTLY. DELIVERY MEN ASSEMBLED QUICKLY AND EXPERTLY."
AL MAFFEO - PA
"We purchased a Vaughan Bassett bedroom set from the Refelection Series. The experiance was great. Excellent service through out. Our salesman Fritz did an excellent job. He went above and beyond just making a sale. We will keep you in mind for any furture purchases. The only short comming was the delivery service. No fault of the driver, but he explained his company kept giving him additional loads to pick up on his return route causing a delay in our delivery. It was sceduled for delivery between 3 pm and 7 pm but did not arrive until after 10 pm. In all we got our furniture and are very happy customers. Thanks"
MB - Illinois
"We love our Aico piece of furniture. We ordered from the Palais Royale collection, and it is absolutely beautiful! Our delivery was a day earlier than scheduled, but the drivers communicated with us frequently so that last minute arrangements could be made to be available."
Judy Stensrud - MN
"Our compliments to Furniture-Savings.com. Great pricing and you did all you said you would do. We just have one problem/comment and that is on the manufacturer. All arrived in good condition except for the door latches/clips. These are of very poor quality as the small twin rollers on the cabinet that the "pins" on the doors slip into move around and will not stay aligned so the doors will close and hold. We have tried to be very careful and close the doors gently, having to adjust the rollers almost every time we need to close the doors. Even then we miss sometimes and have bent two of the rollers beyond repair. These should be tossed from the design and replaced with magnets or some other quality holders.
I will be contacting Kinkaid to ask if there is something they will do.
Sharon Frazier - California
"Bought Legacy Kids furniture. Very good. However, delivery guys left the whole packaging in my property and left. I end up having to clean up after them. My suggestion is to watch them closely and make sure they take everything with them.
***** Store Reply *****
We apologize for the debris being left. Starting May 1st, the delivery service men are supposed to remove ALL the debris upon delivery."
L. Kwa - New Jersey
"Ordering from Furniture-Savings.com was a great experience. Name Brand, quality furniture at over 20-25% savings compared to shopping locally. If you've seen a product in a store, be sure to comparison shop with this company. It is a "no-brainer".
Delivery was a breeze as well with complete "set-up" in the house. We would definitely order from them again."
R. Myers - TN
"We are very pleased with our Vaughan Bassett bedroom set. The savings is great and free delivery & set-up a huge plus!!! I will be happy to share your website with family and friends. Everyone was so great to work with.
I had my order in less than a month!!"
Terry Pace - Michigan
"One of the chairs arrived damaged, the leg mount is cracked. I will repair it myself.
There also is a small chunk of wood out of th edge of the tables leaf.
I was very satisfied with your service. The furniture looks great.
The Manufacturer was Legacy."
Jim Witkowski - Wisconsin
"Legacy Kids Laguna Beach
Installers nicked up paint on one of our walls and missed a screw on a drawer so it wasn't functioning properly. My husband had to take apart almost the whole slat bed to get to the drawer and fix it. Furniture looks nice, but on close inspection there is a hairline crack on the mirror and paint is not perfect in some areas. Probably would not order online again. Communication from your company was prompt.
***** Store Reply ***** Ms. Richards, we apologize for the delivery men not properly installing the bed. As for the mirror, we have received the picture showing the hairline crack and have ordered a replacement that will be delivered/swapped out at no charge. Thank you,
Carla Richards - MN
"After having a very bad experience with another company, I can honestly say this transaction was first-rate! The Pulaski Ashton Park set is great, as is the Soflex Leather Diamond Set and the Samuel Lawrence Farrington bedroom set. All of it arrived in perfect condition, and the bedroom furniture was professionally assembled. FurnitureSavings.com is absolutely the Real Deal! Buy with confidence! I would do it again in a heartbeat."
Scott - New Mexico
"Very helpful sales team and furniture was delivered without damage. Your prices are also reasonable."
Theresa Hughes - MD
"Hat's off to you. I was very apprehensive about purchasing a bedroom set over the internet without someone I knew giving a reference. After speaking with Jason I felt confident with your company and boy did I make the right decision. I now have my furniture when scheduled, Jason took care of my changes, always called me back when I called and now I am a happy camper. Thank you and Jason for everything."
A. Rogers - New Jersey
"Initially, I was apprehensive of ordering furniture online, but the entire process from beginning to end with furniture-savings.com has been pleasurable. They did everything they promised, from the beginning to include keeping delivery dates, to the white glove installations. Thank you furniture-savings.com I love my tables!"
Annette H. - Oklahoma
"Excellent quality furniture and great service! I'm very happy."
Dhurata - New York
"I have been delighted with the whole experience ty"
gabriele shaw - mass
"I am completely satisfied with my purchase. I needed one last piece to complete my bedroom set of the Vaughan Bassett Appalachian Hardwood Collection in dark cherry. Furniture arrived right when you said it would and was received in excellent condition. I can't say how good my experience was with you folks."
Rich Goldsworth - Ohio
"I am quite pleased with the furniture that I purchased from you--Vaughan Bassett Forsyth BB77-226 and BB77-115, however the nightstand was advertised as a 3 drawer unit, but it is only 2 drawer made to look like 3 drawer. The two pieces are well made and fit well in my bedroom. The only other thing I want to mention is that the delivery men would not take the boxes and packaging. They did tear the boxes down, but now I have to get rid of it all.
I certainly would choose your company when I want to purchase furniture again.
Thank you, Beverly Baker
**** I am sorry that our delivery men did not complete the job and remove all of the debris as they are supposed to. We will certainly look into it. We have corrected the nightstand information also.****"
Beverly Baker - Washington
"I must admit, I was very apprehensive to order furniture online as I never make a major purchase site-unseen. However, I had visited a local store and saw the quality of the Vaughn Bassett furniture, but wasn't impressed with the specific bedroom group at the store. So I decided to look online for other styles in this line. Needless to say, I found the perfect bedroom set and ordered it the next day, giving myself the night to think about it. I absolutely love it!!!! Not only did the furniture arrive as scheduled, but it was delivered early and in perfect condition-not a scratch! I am so excited that I've found my go-to furniture store!!!! Thank you so much for your excellent service!"
Donna - Delaware
"I got my Vaughan Bassett Natural Lifestyles (in Merlot color) bedroom set yesterday - it's beautiful and the quality is much better than most of the comparably priced sets I looked at in our local stores. I couldn't be happier with it! The delivery guys were on time, courteous, and fast. They did leave all the cardboard behind, which I read in someone else's feedback that they are supposed to take with them. The dresser was also missing the little slider pegs on 2 of the legs - delivery guys put some cardboard under them to even it out and told me I could get a couple more at Home Depot. A little inconvenient, but not a big deal considering the money I saved and my satisfaction with my new set. Will definitely buy from you again. Thanks
*** Store Reply ***
We apologize for the drivers leaving the boxes. We have an arangement with the delivery service for them to remove all packaging materials. In some cases, they will ask if they can leave the packagin but unless they are told ""
Rebecca - Wisconsin
"It's been about a year since I purchased a dining room set from FurnitureSavings.com with no problems. The furniture is beautiful (Legacy Vougue). I am now looking to buy furniture for another room.
While looking through the online catalog this time, I noticed this link for feedback. Although my first purchase and delivery was a year ago, I thought others might gain from my belated feedback.
I was always skeptical about buying online. My motto is "if it's too good to be true, then stay away" Anyone might think this when making a large purchase like furniture over the web. Well, I can tell you after purchasing a dining room set from FurnitureSavings.com, I am so happy that I'm back for the next purchase. This company is legit; has great customer service, great delivery service and to top it off, I saved $1800 over what it would have cost me from a local store in my state. No risk buying from them.
They are honest and out to please you!
They even went up and beyond."
Alan - New Jersey
"After many frustrations and almost resorting to legal action, I've finally found an online furniture retailer that I can trust. Furniture-Savings.com inspired confidence by having an unprecedented A+, BBB accreditation, referenceable physical location, and professional employees that were truly helpful.
Just as it's mentioned in the FAQs, my AICO Oppulente dinette and china cabinet arrived in exactly 4 weeks. I cannot be more pleased with this set. I found that the pictures on site accurately displays how the set actually looks. I'm still in disbelief that this set is actually real :D Thanks to all at Furniture-Savings.com you guys RAWK!!!!!!!!!"
Timsy - Colorado
"Great experience!! First time I've ever ordered furniture online but everything worked out perfectly. Thank you!"
Elizabeth Stull - California
"We ordered new Kincaid bedroom furniture. It is beautiful and arrived in perfect condition. The only issue we experienced is that the delivery ended up being a day later than scheduled. Thank you for the easy experience! I will recommend you to my friends and family!"
Tammie - Maryland
"Thanks so much...The Largo was exactly what I ordered and the delivery crew was great!"
gail cain - georgia
"Dear Furniture-Savings.Com. For years I have been hesitant about odering furniture online, so I have decided to take a chance and I was blown away and 100% pleased. I just purchase the AICO Cortina King Bedroom Set, and AICO Cortina Dinning Room set and I was satisfied and pleased about my furniture. Jason, and Justin both were very professional, pleasant and well mannered gentlemen. The process from start to finish went well. I am overall satisfied with the quality of the furniture, price and the service. We want to thank you for making our home looking elegant and beautiful. This company is great and I would recommend and purchase from you again. Looking forward in purchasing the AICO Elizabeth King Comforter Set or the AICO Portofino King Comforther Set."
John Peggy Murray - Maryland
"This is the second transaction that I have had with FurnitureSavings.com I have been very please with the results. The customer service was excellent and helpful. I was skeptical about the online ordering and how the delivery would work out but the process was simple. With both deliveries the delivery service was exceptional and very helpful."
Shawana - TX
"I purchased the Kincaid Homecoming Vintage Pine farmhouse table and 6 chairs. The ordering process was great, and so was the delivery. The delivery had a bump in that it was a day later than expected due to mechanical difficulties with the truck. When the delivery was made, my husband said that the two gentlemen were very helpful and professional. They set the furniture up and removed all the packing materials. The only thing that I have questions about is that there was no paperwork (other than a delivery form) that accompanied the delivery. When I made my purchase, I received a protection plan, but since I didn't receive any paperwork, I have no idea as to how the protection plan works in the event I need it. Can someone please send me that information? Thank you so much for making this furniture buying experience such a good one. ****We are glad to hear everything went well. You should have received the protection plan information via email. I will make sure another copy is sent t"
Anita Branch - Texas
"We have a great experience w/ your service & delivery."
Patrice Ametrano - PA
"Just got my broyhill Laramie sofa, chair, ottoman, and recliner delivered tonight. I am thrilled! Not only is the furniture perfect but the delivery guys were great- after a summer of no precip, we have rain and snow during my delivery dates. They were only an hour off from their original delivery time. Thank you !! Highly recommend. Will use these folks again!"
LINDA WOOLSTENHULME - Idaho
"We are very happy with your service and the furniture. We hope to complete our home renovations (kitchen, bath and living room) this year, and look forward to your discounts/savings notices. thank you"
Tom Hart - New York
"I bought the Broyhill attic heirloom bedroom suit about 5years ago. I have moved and cannot find the instructions on how to put the metal support frames together I NEED HELP PLEASE. Oh by the way LOVE the ATTIC HEIRLOOM collection I have several pieces of it!!!!! Thanks need help sleeping in floor on mattress desperate in TN"
Tammy - Tn
"We received our delivery just as promised and the
two gentlemen that delivered it into the house was
very good. We were real impressed with all the
services, our ordering, delivering service and the
quality of the furniture.
We will be happy to use your services again in the
future if we have a need.
Mrs. Norman Buchanan"
Norman Buchanan - Arkansas
"This was our first purchase from your company and it was a wonderful experience, from the salesperson to the delivery .
The salesperson was very courteous and made our purchase and easy one to accomplish. He kept us informed of the progress for the delivery. The delivery guys were awesome, very professional and friendly. We will definitely recommend your company and will purchase again from you."
Christy - Virginia
"This place is for real. Everything came within the time period promised. Headboard for bed had a manufactor issue and Furniture-Savings.com got us a new one. They did not take the money for the balance until we received the replacement headboard. Great customer service besides the best price. I will use again and tell my friends about them."
Bruce Fried - Maryland
"We received our delivery yesterday and the Vaughan Basset bed exceeded our expectations. I must say that the ordering, service, delivery, setup and professionalism of this company is unmatched.
This was my first time ordering furniture online and I will definately be doing it again.
G. Dunham - Arizona
"I'd like to say that the individuals working for furniture savings.com are true professionals. I had been in search of a Legacy Conquistator china hutch to complete my formal dining set. My local furniture store could not obtain it for me so I searched on line and found Funiture-savings. com. They had it in stock and was able to obtain it for me. It has been delivered and my set is now complete. It's so... beautiful. Thank you and I will tell a friend."
Angela Newell - Somerset,KY