"We love our Aico piece of furniture. We ordered from the Palais Royale collection, and it is absolutely beautiful! Our delivery was a day earlier than scheduled, but the drivers communicated with us frequently so that last minute arrangements could be made to be available."
Judy Stensrud - MN
"We bought a pub table and 6 chairs. The price was better than at the local store for exactly the same item - which is why we decided to buy it from this store. the delivery took 4-5 weeks (as expected). The item arrived in excellent condition and the delivery men set the tables quickly and without incident. Me and my wife are very happy with the whole experience and would buy there again.
One small issue - a couple of the chairs wobble a little bit."
RAHUL TAMHANEY - PA
"I am so happy with my kids new Lea Kids Deer Run bunk bed furniture- I was worried that your company was not going to be able to deliver on time. In fact you deliver a day early- The guys were so nice and helpful - They built everything with patience. Thank you so much!"
Leonor - Clifton, New Jersey
"One of the chairs arrived damaged, the leg mount is cracked. I will repair it myself.
There also is a small chunk of wood out of th edge of the tables leaf.
I was very satisfied with your service. The furniture looks great.
The Manufacturer was Legacy."
Jim Witkowski - Wisconsin
"Delivered after 6 weeks from purchase date but I'm ok with (saved 500 $ ).love my new recliners,will buy again from You.
Delivery crew 5 stars .Thank you."
Jerry - NY
"From beginning to end a flawless process. I was always made aware of the status of the order up to and including delivery. Everything promised was delivered upon. All internet companies should hold you as the example for product and customer service. I will definitely recommend you to others"
James Suell - PA
"We purchased a Vaughan Bassett bedroom set from the Refelection Series. The experiance was great. Excellent service through out. Our salesman Fritz did an excellent job. He went above and beyond just making a sale. We will keep you in mind for any furture purchases. The only short comming was the delivery service. No fault of the driver, but he explained his company kept giving him additional loads to pick up on his return route causing a delay in our delivery. It was sceduled for delivery between 3 pm and 7 pm but did not arrive until after 10 pm. In all we got our furniture and are very happy customers. Thanks"
MB - Illinois
"We had a great experience with our furniture order and delivery! It was easy to order, there was great communication during the delivery process, and the delivery was even early! My husband, however, was very disappointed that the boxes were left in a huge pile on our driveway, which we had to find a way to dispose of prior to the big winter storm. We are curious about how these materials are typically disposed of.
I want to give a 5 star rating, but we didn't expect to have to dispose of all the packaging materials/boxes."
C Limentato - IL
"I ordered 20K+ furniture, and shop at many furniture stores before, but furniture-savings.com is the BEST place to shop. Their customer service is excellent, and resolves issues effectively and fast. Iíll recommend this place to all of my friends and family."
Margaret Gal - Illinois
"The guys were very friendly. They were running late and made sure to call to let us know. Although you could tell they were tired, they worked hard and got the job done quickly, cleaned up and were out of there.
It was a great experience and I will use furniture-savings in the future."
Jenni Steele - Michigan
"My Vaughan Bassett Light Oak Lane night tables just arrived. I was blown away by the quality of the tables alone--I can't imagine this same splendid, sumptuous wood on the bed, dresser and rest of the furniture. What other company will let you get nighttables apart from the bed, as I cannot afford to buy everything at once. This company means business and I'll be glad to order the rest of this beautiful bedroom set, one gorgeous piece at a time."
Mike - NC
"My experience with every representative was positive. They were friendly and always helpful. We will recommend this business to all friends. Thank you."
Lori Forster - CT
"Excellent service. Here's the best part. Our new furniture came in cardboard boxes. When the delivery truck arrived, my husband said, "Something else that needs put together." I just waited and patiently watched as the delivery people promptly put the furniture together, carried out the delivery boxes and was ready to leave in just a little time. Nothing for my husband to put together or clean up."
June - West Virginia
"Our recent order arrived without delay.,delivered and set up by Reliable Trucking (Delivery) . We are very happy with the quality of the furniture made in USA.
Barbara Marquis - North Carolina
"Our shipment was delayed about a month by the manufacturer which was a bit disappointing. But when Brandon called (who was unexpectedly kind and courteous - not always the case these days) to let us know of arrival earlier in the day than expected, the disappointment turned to anxiously awaiting our purchase...AND...we were not disappointed. Keith and Brian (both buys were very personable) arrived in a timely fashion, and assembled and setup our beautiful Legacy Versailles Dining Room table and chairs - with suggestions re: care and maintenance. Needless to say, this was one of the best experiences we've had with an online purchase. Keep up the good work guys....we're looking into our next purchase!"
MIchael & Ollie Richardson - Indiana
"I ordered my Broyhill couch site unseen, this scared me to death! But Furniture-Savings.com made this so easy. Jason was helpful in answering my questions and offered me some solutions to some issues I had, ordering online. I got my couch REALLY quickly after paying for it, the delivery was seamless!!! Set up was quick, nice guys and very efficient. Thanks for a good deal, a good couch and a great experience. My couch is gorgeous and VERY well made, I was SOOOOo relieved I can't tell you! I'll be back!"
Lanette Giese - New Mexico
"Ordering from Furniture-Savings.com was a great experience. Name Brand, quality furniture at over 20-25% savings compared to shopping locally. If you've seen a product in a store, be sure to comparison shop with this company. It is a "no-brainer".
Delivery was a breeze as well with complete "set-up" in the house. We would definitely order from them again."
R. Myers - TN
"I ordered a Vaughan Bassett bedroom set on Aug 2, 2013. It was delivered yesterday and is beautiful. Delivery was fast and the price was right. The only problem was that two drawers were not in their slide-in space and were very loose and hitting the drawers above. My husband was able to fix it. Delivery was great and the guys set everything up. I would definitely order from this company again."
Judy - PA
"all very good thanks for your furniture excellente price
looks beaytifull delivere in time.
Furniture arrived in perfect conditon. Would highly recommend. Excellent service."
jose a diaz - florida
Thank you so much for your excellent customer service. I cannot remember the name of the person who helped me with the warrantee issues, I am sure you can look it up. She was fantastic. Everything was handled quickly and she was so nice. I have been in Customer service and sales management for 17 years and I have to say that if she lived in Washington I would try to steal her. Thank you again, my Grandmother is very happy and the quality and price were excellent. We will surely do business with you again as we still have 4 rooms (1bed, 1 living room, 1 family room and a formal dining and eat in kitchen to furnish. As our home becomes more complete you will hear from us again. Thank you.
C. Digerness - WA
"I apologize for not writing you sooner. I ordered Aico livingroom furniture,plus other
furniture in may,2010, over $12000.00 worth. It took 6 month for me to receive the furniture. The delivery men were friendly,
prompt, courteous and professional, however, i did not
need(want) to dispose of packaging and cartons, it took up to two days to cut up and tie up. Still I have to give you five stars ,I love the furniture so very much. JB
***** Store Reply *****
We apologize for the debris being left. Starting May 1st 2011, the delivery service men are supposed to remove ALL the debris upon delivery."
J. B - Michigan
"We purchased the Heritage Court King Sleigh bedroom set and just love it. The quality is excellent and the furniture is absolutely gorgeous. We will definitely use your service again when we are in the market for furniture. The delivery was scheduled with my schedule and they were timely and set up carefully. We couldn't be more pleased with the service."
Andrea - Maryland
"We purchased furniture from the Michael Amini Collection (AICO). We purchased four pieces of the sectional sofa from the Toledo collection, and two leopard print chairs from the Trevi collection. We just had the furniture delivered, but are not putting it to use yet, since we are still remodeling part of our house. We have the furniture stored and covered in a finished room. But, the quality, and beauty of each piece is exceptional. Our salesperson at Furniture-Savings.com was Jason. I was very satisfied with his courteous service, and the overall service of the company. The delivery men were also very courteous, and accommodated us wonderfully, especially since we live on terraced ground with a lot of steps. Even the people at AICO, where the furniture is manufactured, couldn't have been more helpful. I needed "exact" measurements of one of the pieces of the sofa, to make sure it would fit properly in a particular place, and they were most accommodating, and very prompt in getting"
Geraldine Brosky - Pennsylvania
Thank you very much for the beautiful Aico Monte Carlo Dining set and for the Delivery service. Not only was I happy buying something I have never looked at before I purchased, but I was really impressed with the prompt service of the parts needed to complete the Dining table and chairs.
Once again, thank you for your excellent service and beautiful dining set.
Christie - New York
"I am very happy with the Legacy dining room furniture I purchased from furnituresavings.com. Easy ordering, great prices, and delivery was on time and exceptional. I would highly recommend purchasing furniture from furnituresavings.com and I look forward to using them again in the future."
Trina - Georgia
"I recently received an Aico electric fireplace. I just love it! I did a lot of research and found the best price with Furniture Savings. The delivery company was also very good. They arrived as scheduled, were careful with the piece and very nice. The remote was misplaced, but they sent the remote as promised and Furniture Savings was also trying to help me any way they could. A really positive experience overall. I would definately recommend these guys and the products they sell."
Marion - New Jersey
"We recieved our bedroom furniture Retreat Pine, it is absolutely beautiful, we love it and the guys that delivered it were very very nice and set everything up for us. That is what I call service with a smile. Thanks so much Furniture Savings.com, your furniture, service and helpers are the greatest."
Michael T. - WV
"We received the Vaughan-Bassett Natural Lifestyles in Merlot bedroom set on Saturday. The delivery men were polite, careful, and took away all the packaging. They even made sure each piece was in the "right" location. The set arrived in excellent condition (no damage that we could see) and is stunning! It seems to be good quality (important since it's a "big boy" set for our son) and is very attractive with nice details. From order to delivery took just under 1 month, which was a little earlier than estimated. We've already recommended furniture-savings.com to friends and family who saw photos we posted of the set after the room was set up and inquired about it."
Jessica - NC
"Let me first say that I was skeptical about buying on-line and must have called 4 or 5 times. I also did some research about the ratings on Better Business Bureau. I finally committed and my expectations were surpassed. As a person that is some what overly critical about detail, craftsmanship and service I was extremely delighted. The customer service was beyond all others and the gentleman that helped us named "Jason" was absolutely the best! He was kind, sincere and accurate with his times on delivery and working a package price. I was able to save thousands off what I would have paid at a retail store in NY area for the same furniture. The quality was superb and I will buy again from this company. I highly recommend them to friends, family and any one who doubts the internet!"
Gilbert - New York
"We just had our Vaughn Bassett - Hamilton - bedroom furniture delivered and it is BEAUTIFUL!! I originally saw this furniture on the website of a high-end furniture store near our home. I searched the web to get pricing and came across your website. I am SO glad that I found you! We saved several hundred dollars on the price of the furniture, in addition to the free shipping and no taxes. The delivery guys were VERY courteous, efficient, and covered our hardwood floors so they wouldn't get damaged. We will definitely recommend you to our friends and will shop againg with you for our future furniture needs!"
Stacey Keller - Maryland
"I purchased the bedroom suite Aico Eden it is just beautiful. I was suprised by the size and the quality is at its finest. The trucking company Realiable was very professional and did a wonderful job setting it up. Shopping with furnituresavings.com was so simple and the customer service was excellent. Highly recommend it to anyone.
Thank you so much,
Cathy Boaz --Missouri"
Cathy Boaz - Missouri
"I have had much better success with ordering on internet than visiting individual stores. Will order again when I need something. I called and asked for some touchup as there were a few spots that the paint must have missed. Hopefully will get that soon.(note from store - Touch-up kit mailed out 12-28-09)"
L. K. Cook - Indiana
"Purchased two pieces of Vaughan Basset to compelte our bedroom set. There is no doubt in our minds we would order from Furniture-Savings.com in a heart beat. Process was so easy, the delivery people were excellent, polite, careful. Did not leave until everything was in it's place."
Kathleen - New York
"I received my new bedroom furnature and it is beautiful. The delivery guys were very polite and get the job done quickly with no mess. Thank you!
J Steele - Michigan
"Very good prices and prompt service. However color displayed on your website does not match real color of furniture. ( in our case the furniture was darker when delivered). Delivery and set up was included which makes this a fantastic deal. would definitely use your company again.
**Store Reply **
We certainly try our very best to make sure the images shown online are as true to color as possible. Due to monitor settings and lighting when catalogs pictures are taken, colors may vary slightly from picture shown on website. "
Al Sugrim - New York
"We recently purchased a Heritage Legacy Court dining room set. It is beautiful and the quality is great! We had some defective glass in one of the doors, and these folks could not have been any better about taking care of it. The delivery men were great too. They set up the furniture and cleared all packing away. Jason was very helpful and always returned my calls while we were choosing our furniture and when I called about the glass. We saved a great deal of money with Furniture-Savings.com. We could not be happier, and we will definitely return here for our next furniture purchase!"
Maurine Gehring - Pennsylvania
"The delivery was quicker than I expected.
We are very pleased with the quality of the piece of furniture. It is everything that was advertised."
Elmore - South Carolina
"AICO Palais Royale
If you want true elegance then choose this set.
Simply beautiful formal dining room set. Amazing detail and construction. Fast shipping. White glove set up was quick. The delivery men were very professional and protected the wood floors in our new home from damage. This is a great company to purchase from and I am looking forward to purchasing the matching china cabinet in the future."
Helen Kay Carr - Missouri
"The process worked great! The furniture arrived in the time frame that was given (lucky for me it was in the evening so I didn't have to take off from work.) the deliverymen were nice and helpful. I am very happy with the furniture. The entire process was a pleasant experience with the furniture arriving sooner than expected,each phone call being polite and helpful, and beautiful furniture. thank you"
Joanne Cook - Pennsylvania
"Our experience with furniture-savings.com was great. We ordered several pieces of furniture for a very good price compared to local stores. When one of the pieces arrived damaged, customer service just asked for a few pictures and took care of everything else. Couldn't ask for anything more!"
Chris - GA
"This will be my first and probably only stop for any furniture needs in the future! Everything, from the initial phone call to place the order until the delivery service left has been an easy and pleasant experience, plus FurnitureSavings.com had the best prices for what I bought, and trust me, I shopped around.
I placed my order and received an email confirmation with explicit instructions explaining every step of the process, leaving no question unanswered. I was told that the normal time frame for delivery was 4-6 weeks, but at the time I placed the order they said that deliveries were averaging about 5 weeks. My furniture arrived in just about 4 weeks.
Two days before delivery I received a phone call from the delivery service calling to schedule the delivery. I was told the delivery men would call when they were about 1 hour away. They arrived right on time; I was given a window of 9:00 am - 12:00 pm and they were here right at 9:00. They didn't call, but in reality I ne"
Maureen E Lynn - New Jersey
"I am very happy with my bedroom sets it was just what I expected to be. I had purchased the Pulaski for my self and Wesley Allen for my daughter . The quality of the brands are excellent and the price was great. Before ordering online I've searched different furniture departments stores for good quality and great price and did not find what I was looking for. Thanks to Furniture Savings.com they have meet my exceptions, also the white glove delivery service were exceptionally great!
Thank you! Furniture savings.com"
Anna Viera - New Jersey
"I have only good things to say about my purchase of a Legacy Media Chest 977-7300. You had the best prices of any of the local or on-line stores I viewed and also offer a very reasonable 1/3 deposit rather than full payment when placing the order. Also, this item was available in less than 2 weeks. I used your pick up point in NC. It was a very high quality and low stress purchase experience and I will plan on buying again!"
Patricia Rackley - North Carolina
"Loved the new bed....quality in every way...delivery in a time frame that was promised. Well pleased and would buy from again. Furniture looks as good as the picture. Five star all the way! I have found a wonderful furniture store to buy from on line...thanks!"
Claudette Anserson - florida
"It's been about a year since I purchased a dining room set from FurnitureSavings.com with no problems. The furniture is beautiful (Legacy Vougue). I am now looking to buy furniture for another room.
While looking through the online catalog this time, I noticed this link for feedback. Although my first purchase and delivery was a year ago, I thought others might gain from my belated feedback.
I was always skeptical about buying online. My motto is "if it's too good to be true, then stay away" Anyone might think this when making a large purchase like furniture over the web. Well, I can tell you after purchasing a dining room set from FurnitureSavings.com, I am so happy that I'm back for the next purchase. This company is legit; has great customer service, great delivery service and to top it off, I saved $1800 over what it would have cost me from a local store in my state. No risk buying from them.
They are honest and out to please you!
They even went up and beyond."
Alan - New Jersey
"Furniture-Savings .com is an awesome website! The staff was so helpful and polite and ordering online was a great experience! Shipping and delivery was great as well. I love my furniture!"
Danielle - New York
"Absolutely love the American Drew bed you delivered. Your delvery folks very prompt and efficient and POLITE.
Brandon was my sales person and was so nice to talk with is really why I gave yall a chance. I will definitely look to yall first when next I neeed furniture.
In these tough econmic I hope your business will prosper and be blessed in this new year. With good folks like yall maybe God continue to bless."
Nikki - Florida
"I ORDERED FROM JUSTIN.....He was very profeshional.....& got me a real nice discount.....I would definitely order from him again.....Ihope the furniture is like on the website.....somehow I feel that it will be..."
MRS SMITH - CALIFORNIA
"I recently picked up my Mt. Vernon filing cabinet and brought it home from Greensboro. I am sure it will function very well and it looks good; however, I was surprized to find out from the shipping box that it was made in China. I do not recall reading any of the information on this cabinet before I ordered it that it was made in China.
Unfortunately these days, most furniture items are made overseas. We do carry a large number of items that are Made in the USA and on those pages, we are proudly display "Made in America"."
John Hatton - Pennsylvania
"I ordered Aico Furniture's Hollywood Swank and it is awesome. The delivery date was just outside of the 2 week window of me receiving notification that furniture had arrived locally. The delivery crew didn't know initially how to assemble everything but they figured it out and it appears to be perfect. It took them over 2 hours to set-up bed and dresser but I am pleased with the final product.
They remove the packing materials promptly. I received beautiful, well designed furniture at discount of retail with an easy pay-out plan. Very happy!"
Brenda Cooper - GA