"We just bought a Legacy dining set and it is absolutely beautiful! Not only do we love the furniture, but the customer service was second to none. From our phone order to the delivery guys-we had a great experience with Furniture-Savings. I will look forward to ordering again and passing on the name.
Tara Zuk - New Jersey
"I was very happy with the money I saved using Furniture-Savings.com. The process was very easy and quick. We had our furniture delivered in 3 weeks. I will definitely recommend this to friends and family.
While many deliveries do happen in 3-6 weeks, we normally ask for between 4-8 weeks. We would prefer to tell you 4-8 and it deliver in 3 if possible than to tell you 3 and it take 7-8 weeks."
Clauser's - Rockford MI
"I recently ordered pieces from the Vaughan Bassett Retreat Cherry collection. I am extremely pleased with the furniture! The amount of communication I received from the time I ordered the furniture until after delivery was just right and the delivery service was excellent. Overall, I was very happy with the purchase and would recommend your site without hesitation."
Melissa Bulifant - PA
"We love the Vaughn Basset Queen Bookcase bed we just received a week ago! It is quality made and beautiful in our small guest room. The two delivery men were wonderful and even put the bed together for us! Which was a blessing as my husband had an arm injury and we were unsure how we were going to do that.
This is one of the most professional on-line stores I have ever worked with and we order everything on-line as we live in a very rural beach town."
Nicola Johnson - Washington
"Vaughn-Bassett Timber Mill:
Thanks for keeping me informed of furniture delivery status.
Love the furniture and the service, arrived a day early."
Sandra Smith - Texas
"I purchased a vanity chest, triple dresser and two night stands from the Vaghan Bassett Cottage Collection and the pieces were delivered last week.
I am very pleased with the furniture which is an excellent value for the price paid and the Furniture Savings employees were very helpful and kept me undated as to the status of my order. I also visited their showroom in November to satisfy myself as to whom I was dealing with.
The delivery men were friendly and efficient so overall it was a satisfactory transaction."
jean alexander - florida
"I purchased the Legacy Glen Cove 7 piece dining set from Trevor G. The purchase was an easy experience, and pretty good overall. The finish on this table is distressed, so don't expect it to be shiny. It's a very matte finish and looks very cottagey like I wanted. The process took about 3 weeks from sale, to delivery. That was expected. Not too bad. I was very leery about purchasing something sight un- seen and extremely nervous about the condition in which it would arrive. It arrived cross-country in good shape. The only faults I could find is that one arm chair wobbles, but, I think I can fix that by going to the Home store to get a chair leg pad. And the seams on the table top, where the leaf inserts fit are a bit gapped, and don't quite fit flush together seamlessly. This may be from being in storage, or change of weather causing shrinkage and expansion, I am not certain. Chair cushions are reasonably comfortable. Pretty good experience overall. The deliverymen used cou"
Sandra R. - Las Vegas
"GREAT SERVICE!!!BEAUTIFUL BED!!!NICE PEOPLE!!!"
Ivanka - GA
"I expected to wait much longer for my furniture but it was delivered at the perfect time for me. The new flooring had just been installed and the furniture arrived 3 days later. It could not have worked out any better. My room now looks like a magazine article with a savings I would not have imagined! Thank you Furniture-savings.com!"
Susan Horn - Michigan
"AICO Palais Royale
If you want true elegance then choose this set.
Simply beautiful formal dining room set. Amazing detail and construction. Fast shipping. White glove set up was quick. The delivery men were very professional and protected the wood floors in our new home from damage. This is a great company to purchase from and I am looking forward to purchasing the matching china cabinet in the future."
Helen Kay Carr - Missouri
"Thank you for your excellent service. Jason was extremelyhelpful in placing the order and keeping me informed when some of the furniture I wanted wasn't available. The delivery men were professional, helpful and quick.
I will definitely use furniture-savings.com again."
Cheryl - Michigan
"This place is for real. Everything came within the time period promised. Headboard for bed had a manufactor issue and Furniture-Savings.com got us a new one. They did not take the money for the balance until we received the replacement headboard. Great customer service besides the best price. I will use again and tell my friends about them."
Bruce Fried - Maryland
"EXCELLENT--FROM START TO FINISH. ORDER DELIVERED PROMPTLY. DELIVERY MEN ASSEMBLED QUICKLY AND EXPERTLY."
AL MAFFEO - PA
"I am so pleased with my new piece of furniture. It is exactly what I wanted. The delivery was much faster than I expected. The gentlemen who delivered the piece arrived when they said they would and were very careful when placing it in our home. They were efficient and very pleasant to deal with.
If I am in need of furniture again this will be the first place I look and will definitly recommend them to others!
Mary Oubre - Louisiana
"We happily ordered a Kincaid Gathering House cherry sideboard, but it was delivered while we were on vacation. The friend who accepted the delivery didn't notice two slight imperfections in the finish. When we returned, I called about the "dings" and Jason in Customer Service was quick to remedy the situation. A local furniture repairman took care of the marks the next morning! :)
Thank you, thank you. . .we love the piece of fine furniture."
Nancy - Ohio
"Our bedroom furniture (Largo Marseille) was delivered in a very timely manner by extremely polite delivery men; the price was better than the sale price at our local furniture store; AND the pieces were more beautiful than in the picture online. We're very pleased!! We love them all!"
Terri Freeman - Virginia
"On time, professional, and the furniture is beautiful!Vaughan Bassett. Thank you."
Susan Janson - Ma.
"We received the Vaughan-Bassett Natural Lifestyles in Merlot bedroom set on Saturday. The delivery men were polite, careful, and took away all the packaging. They even made sure each piece was in the "right" location. The set arrived in excellent condition (no damage that we could see) and is stunning! It seems to be good quality (important since it's a "big boy" set for our son) and is very attractive with nice details. From order to delivery took just under 1 month, which was a little earlier than estimated. We've already recommended furniture-savings.com to friends and family who saw photos we posted of the set after the room was set up and inquired about it."
Jessica - NC
"Curio is beautiful. Delivery was very professional. We are delighted."
Justin Callahan - VA
"Vaughan Bassett Cottage Collection bedroom set
Beautiful set, great price, quicker than expected delivery! We are very satisfied."
Terri - North Carolina
"Fast, courteous, helpful...American Drew dining set ordered, delivered, setup within one month. Extremely pleased...will do business again!!!!!"
Irene Sarno - Florida/NY
"Beautiful and stunning!!! The pictures do not do justice for this collection. I purchased the AICO Eden Home Office w/a filing cabinet. Superb craftsmanship. I only buy quality furniture ~ Ethan Allen has lost me as a customer ~ Furniture Savings has gained a new one. Jason told me this would be the last "office" I had to buy - he is right. The delivery men were wonderful. Jason is wonderful to work with. This experience has made me loyal customer ~ I'll only be purchasing my furniture from you!! Thank you for such wonderful service. Did I mention you had the best prices on this collection? Simply awesome!!!"
Michele Y. - Virginia
Sorry for the delay in getting this to you - as you can imagine the move to the U.K. was very busy!
I wanted to thank you for such a pleasant buying experience during the purchase of some bedroom furniture for my son. To be honest I was initially slightly worried about purchasing through the internet because I expected a lack of customer service. However in this case it was completely the opposite as your friendly, professional, helpful staff were willing to solve any issues that came up. They always managed my expectations by not only doing what they said they would do, but also by calling back at the time they said they would with a progress update on our order. I found it both refreshing and rare to deal with such a professional company that is willing to go that extra mile to help its customers. Oh, and your prices are the best around too! Thank you!"
Sarah - Hampshire. England. U.K.
"Dear Furniture Savings,
You have done it again with yet another extremely satisfied customer! We purchased many pieces which included the Aico tropico hexagon dining room set, Aico Cortina bedroom set, and Aico windsor court club chair. We are impressed with the quality and value of the furniture and equally pleased with the level of professionalism and customer service that Fritz provided. Our furniture is absolutely gorgeous. I did not think it was possible, however; the furniture quality, prices, and service exceeded our level of expectations. You have customers for life, thank you."
Ronae and Kwame - North Carolina
"I have had much better success with ordering on internet than visiting individual stores. Will order again when I need something. I called and asked for some touchup as there were a few spots that the paint must have missed. Hopefully will get that soon.(note from store - Touch-up kit mailed out 12-28-09)"
L. K. Cook - Indiana
"We purchased a bedroom set from the Vaughan Bassett company. The collection is Reflections. Delivery was 2 weeks before the date that we were told!!! We shopped locally to get an idea of what we wanted. Your price beat every place that we looked!! We are very happy with our purchase and your delivery men did a wonderful job!! Thanks so much!"
Don and Sue - NJ
"We purchased two occasional tables from the AICO Tuscano collection. Myra assisted with ordering, and Sherry handled the follow-up. We were very pleased with the entire process. The white glove delivery was excellent, with pleasant and professional personnel. Service and products were exactly as described. We researched numerous internet sources, and found Furniture-Savings.com to have the most reasonable policies, and the A+ BBB rating with only one complaint filed in the last three years. We were unable to locate any other source with a remotely similar record. We were very hesitant to order furniture online, but will definitely make all future purchases from this company. We highly recommend Furniture-Savings.com as a fair and honest vendor. Thank you for your service."
Jim G. - California
"GREAT SELLER. GREAT ITEMS. A+++++"
KROMINA RANO - BROOKLYN NEW YORK
"I purchased the Monte Carlo II Silver pearl Queen bed two side tables and a dresser. However it did not come with the metal canopy pictured with the bed. I believe it should have been included...
***** Store Reply *****
We apologize for the mix-up. We had left the canopy off the order on accident. It has been ordered and will be delivered as quickly as possible. Per your request, we will deliver it with your new order."
Joseph M Spiteri - Illinois
"The Vaughan Bassett Cottage Collection bedroom set I had delivered was on time, in a professional manner, and with the "white glove" set up as promised. The delivery guys took the boxes with them, so no clean up by me was required. Furniture arrived in perfect conditon. Would highly recommend."
Mary - GA
"THE TABLE IN QUESTION WAS DELIVERED IN GOOD TIME AND THE DELIVERY MEN PUT IT TOGETHER..I WAS SATISFIED WITH THE WHOLE PROCESS."
CLAIREMONT HENRY - NEW YORK
"My wife and I purchased the Huntington Fifth Avenue Queen-sized Leather bed. To say that it exceeded our expectations, it an under statement. The bed is extremely handsome and well made. The delivery staff were very professional and FAST!!!!
The price----unbelievable, we are looking to purchase additional furniture for our home."
David - New York
"I ORDERED FROM JUSTIN.....He was very profeshional.....& got me a real nice discount.....I would definitely order from him again.....Ihope the furniture is like on the website.....somehow I feel that it will be..."
MRS SMITH - CALIFORNIA
"Great service, so friendly. Amazing product and price! Delivery was easy and furniture was packaged very well. Exceeded all expectations, I was afraid of buying online but now I know where to buy in the future. Just a great overall experience."
HappyCustomer - Kentucky
"These people have restored my faith in online retailers. Long story short. I got burned by another furniture store. However, good things come to those who wait. My sales person Fritz Smith went out of his way to help me and get my order delivered by Christmas. I'm so pleased with my purchase, and the helpful nature of the people at this store. All were very professional and courteous. I'm going to be a regular customer and would recommend this store to others."
Helen - Pa
I got the Forsyth bedroom set by Vaughan Bassett
Great service, delivery people were nice, neat and quick.
I'm very happy with my furniture."
Glenda - Connecticut
"Very helpful sales team and furniture was delivered without damage. Your prices are also reasonable."
Theresa Hughes - MD
"I bought a Vaughan Bassett LaFitte Flame King bedroom suite because it was Made in USA. It is not high-end furniture but it is of good quality with good drawer guides. It meets my needs for a reasonable price. I would buy Vaughan Bassett again for this reason. Because the furniture came direct from NC it came pretty quickly and without damage. The service from Furniture-Savings exceeded my expectations. The deliverymen were extremely careful with the product and even installed the hardware. If I could give furniture-savings 6 stars I would."
Guy DeBryan - Georgia
"I am extremely pleased with all aspects of purchasing my Legacy Rochelle bedroom furniture from Furniture-Savings. The customer service from day one with Sherri through the delivery was exceptional. I will also make mention of the price. It could not be duplicated at any other furniture dealers."
Joe Terravecchia - Pa
"At first I was a little uncomfortable ordering furniture online, but I'm glad I did.
Each person that I spoke with from the beginning to the day of delivery was polite and very professional.
Great Customer Service Furniture Savings.com!!
The bedroom set looks just like the pictures.
WE LOVE OUR AICO BEDROOM SET!!!!
We shall purchase from your store again.
Thank you again!!"
Rosemary Calvin - Ohio
"Everything came as expected, though you used a huge 53' trailer truck. That put turning around on my driveway very tough.
**** Store Reply **** - Glad to hear everything went well. Our delivery service does use 53' trucks on deliveries West of the Mississippi to make them cost effective."
R Dutton - WA
"Purchased Vaughan Bassett-Forsyth Collection, Medium Oak bed frame with end drawers.
Very happy with my purchase"
Michael Gleason - Michigan
"After having a very bad experience with another company, I can honestly say this transaction was first-rate! The Pulaski Ashton Park set is great, as is the Soflex Leather Diamond Set and the Samuel Lawrence Farrington bedroom set. All of it arrived in perfect condition, and the bedroom furniture was professionally assembled. FurnitureSavings.com is absolutely the Real Deal! Buy with confidence! I would do it again in a heartbeat."
Scott - New Mexico
"I ordered a Kincaid bedroom from Furniture-Savings at a great price and was delivered in few weeks. The after sale support and service is great. I will be buying more furniture in the future from Furniture-Savings."
Sam A. - Texas
"After many frustrations and almost resorting to legal action, I've finally found an online furniture retailer that I can trust. Furniture-Savings.com inspired confidence by having an unprecedented A+, BBB accreditation, referenceable physical location, and professional employees that were truly helpful.
Just as it's mentioned in the FAQs, my AICO Oppulente dinette and china cabinet arrived in exactly 4 weeks. I cannot be more pleased with this set. I found that the pictures on site accurately displays how the set actually looks. I'm still in disbelief that this set is actually real :D Thanks to all at Furniture-Savings.com you guys RAWK!!!!!!!!!"
Timsy - Colorado
"I purchased a Berhardt curio and from order to delivery it was a great experience. Jason took the order and was very professional and helpful explaining the process. Delivery was within the time frame quoted - on day of delivery, they were actually a ittle early. The two young men who delivered the piece were courteous and experienced. The curio looks great and shows off my crystal beautifully!! I would have never thought to buy furniture online and actually saw this piece in a store (at a MUCH higher price) but couldn't be more pleased! I would recommend your site to anyone and will be back when the need arises. Thank You!!"
Diane - Arizona
"We received our furniture but the sofa was red instead of beige. We decided to keep the furniture because we need it for the holidays but we were disappointed that such a mistake was made. We also expected arm rest covers with the furniture and they also were missing. Overall not satisfied with the order.
*** Store Reply: We are very sorry for the problem. The wrong color is completly our fault. I am glad we were able to speak on the phone and resolve the problem. The arm rest covers are being sent out to you via Fedex at no charge.(Arm rest covers are no longer included from the mfg.).
Customer: This is in addition to my previous feedback. I talked to Fritz Smith about the problem and I was very pleased with the way he handled the issue. I think you are very lucky to have Mr. Smith working for you."
Rinaldo tedeschi - ct.
"I have been delighted with the whole experience ty"
gabriele shaw - mass
"The table and chairs were delivered and the delivery men were wonderful. They were very courteous and timely and very accomodating. I was very satisfied with your service. My parents really like the set. Thank you."
Rosemary Curry - New York
"Our new Vaughan Bassett bedroom furniture (Twighlight-cherry)was delivered last week and we love it! From start to finish, our experience with your company was top notch! Your timeline was reliable, your customer service representatives were professional, knowledgeable and courteous and the delivery service was outstanding. Everything you advertised, you delivered on. We recommend you highly to all who are in the market for quality furniture at reasonable prices.
Thank you furniture-savings.com. We look forward to our next purchase from your company!"
Sally and Ozzie - New York