"Great place to buy from.....excellent communication throughout the purchase and delivery process. Our Vaughan-Bassett Oak River bedroom furniture is beautiful - looks just like I expected. Really good value. Thank you!"
RBuhrman - Maryland
"I have been delighted with the whole experience ty"
gabriele shaw - mass
"From beginning to end a flawless process. I was always made aware of the status of the order up to and including delivery. Everything promised was delivered upon. All internet companies should hold you as the example for product and customer service. I will definitely recommend you to others"
James Suell - PA
"We bought a pub table and 6 chairs. The price was better than at the local store for exactly the same item - which is why we decided to buy it from this store. the delivery took 4-5 weeks (as expected). The item arrived in excellent condition and the delivery men set the tables quickly and without incident. Me and my wife are very happy with the whole experience and would buy there again.
One small issue - a couple of the chairs wobble a little bit."
RAHUL TAMHANEY - PA
"We purchased a dining set made by Legacy Furniture. The ordering process was very easy. We were kept up to date as to the status of our order and delivery times. The furniture was delivered in good condition. The furniture required minimal assembly and it was done efficiently.
We are enjoying our furniture and have had many compliments on it."
Charles Bryan - Indiana
Our Legacy Kids bureau and mirror arrived in perfect condition and the setup was quick and easy. Thank you for a great experience... we got this much more quickly than if we had ordered it at a furniture store and at a significant savings.
Marcy Dubroff - PA
"On time, professional, and the furniture is beautiful!Vaughan Bassett. Thank you."
Susan Janson - Ma.
"This was an awesome experience. I had originally tried to get pricing from a local furniture store for this bedroom set. After several phone calls and a couple of emails I was quoted a price much much higher and also told that it would take up to 3 months for delivery. With Furniture-savings I not only got the quality set that I wanted, but for $1000.00 cheaper and was delivered and set up in one month. The delivery guys were from South Carolina and very polite, unloaded and set up the furniture fast. I had a lot of people skeptical of an online purchase like this but to my amazement it went as smooth as silk! Thank you and I will order again if I need anything more."
Tana Vallans - Oregon
"Dear Furniture-Savings.Com. For years I have been hesitant about odering furniture online, so I have decided to take a chance and I was blown away and 100% pleased. I just purchase the AICO Cortina King Bedroom Set, and AICO Cortina Dinning Room set and I was satisfied and pleased about my furniture. Jason, and Justin both were very professional, pleasant and well mannered gentlemen. The process from start to finish went well. I am overall satisfied with the quality of the furniture, price and the service. We want to thank you for making our home looking elegant and beautiful. This company is great and I would recommend and purchase from you again. Looking forward in purchasing the AICO Elizabeth King Comforter Set or the AICO Portofino King Comforther Set."
John Peggy Murray - Maryland
"GREAT SERVICE!!!BEAUTIFUL BED!!!NICE PEOPLE!!!"
Ivanka - GA
"I will definitely use Furniture-Savings.com again! The whole process was so easy! We purchased the Aico Trevi wall entertainment center and it is absolutely gorgeous. The delivery company was very professional and courteous! Thank you for a wonderful experience from beginning to end!"
Michelle S. - Illinois
"We purchased two full beds set. The furniture is just beautiful, but the delivery people left all the boxes behind for me to throw away. I had a hard time finding someone to help me with all those boxes. I even gave them 30.00 tips were hoping he clean up take all those boxes out of my driveway but they didn't!**** Store Reply - We apologize that the drivers did not complete the delivery properly. They are supposed to remove ALL debris. We have contacted the delivery service to notify them of the problem so future customers will not have the same problem.****"
Sophal Pettit - Maryland
"We purchased two occasional tables from the AICO Tuscano collection. Myra assisted with ordering, and Sherry handled the follow-up. We were very pleased with the entire process. The white glove delivery was excellent, with pleasant and professional personnel. Service and products were exactly as described. We researched numerous internet sources, and found Furniture-Savings.com to have the most reasonable policies, and the A+ BBB rating with only one complaint filed in the last three years. We were unable to locate any other source with a remotely similar record. We were very hesitant to order furniture online, but will definitely make all future purchases from this company. We highly recommend Furniture-Savings.com as a fair and honest vendor. Thank you for your service."
Jim G. - California
"My experience was first rate from beginning to end. The ordering process was easy and efficient and all communications were clear and prompt. I was very pleased to be contacted earlier than expected to schedule the delivery. The delivery service arrived at precisely the time promised and and the two gentlemen professionally assembled the table and helped move the packing materials for us. I was a little hesitant about ordering online without seeing quality, but I was very pleasantly surprised at how attractive and well made the American Drew/Cherry Grove dining table was. Thank you for the lovely table and your company's excellent service!"
Maxine - Florida
"Excellent service. Placed my order the day after Thanksgiving and it was delivered Dec. 22nd. I will definitely recommend Furniture-Savings.com to my friends and neighbors. I'd priced my order with other companies and saved myself $600."
Pat Roberts - Texas
"I purchased the bedroom suite Aico Eden it is just beautiful. I was suprised by the size and the quality is at its finest. The trucking company Realiable was very professional and did a wonderful job setting it up. Shopping with furnituresavings.com was so simple and the customer service was excellent. Highly recommend it to anyone.
Thank you so much,
Cathy Boaz --Missouri"
Cathy Boaz - Missouri
"This is the second transaction that I have had with FurnitureSavings.com I have been very please with the results. The customer service was excellent and helpful. I was skeptical about the online ordering and how the delivery would work out but the process was simple. With both deliveries the delivery service was exceptional and very helpful."
Shawana - TX
"Miche from Florida.
Thank you Fritz and Sherry
for my Aico Venetian Bedroom Set.
Sherry I would like to let you know that you are
doing a very very good job.
Fritz was also very good at customer care.
They see the customer before they see the money. I was very happy
Miche - Florida
"Ordered a Broyhill sofa and 2 chairs. Price was great, delivery was quick and the service was excellent. The company who delivered were professional and courteous.
Overall a very positive experience."
John - New York
"Was very pleased with delivery service on my Dining Room Furniture. Driver had called to inform us they would be delayed due to being stuck in a snow storm in upper MI and running a few hours behind. Upon arrival was very quick at unloading and carefully bringing into the house and setting up the items. We are very pleased with the furniture, pricing and service we received."
Kriss Salge - Indiana
"The delivery was quicker than I expected.
We are very pleased with the quality of the piece of furniture. It is everything that was advertised."
Elmore - South Carolina
"We purchased the Vaughan Bassett New Haven Bedroom Suite. We couldn't be happier! Easiest furniture purchase ever!! Ordering was easy, regular update emails and fast delivery when furniture was ready. The guys doing the delivery and set up did a great job, neat & fast. I will definitely recommend your website to family and friends. Vaughan Bassett furniture is made in USA and is top quality furniture!!!"
Susan C. - Virginia
Rano Kromina - Brooklyn. New York
"I purchased the Occassional tables from Michael Amini Eden Collection. The tables are beautiful and strong. Mr. Fritz handled all my questions by email.
I never purchased furniture of any type by computer/online until I viewed your site. I was in search of quality furniture and found it in your store online. The service is excellent, your site answers all the questions a concerned customer could have/ask and the answers give much comfort.
I plan on buying the dining room set, from the Eden Collection or another Amini set, around the first of the year. I have a few more rooms to furnish and I plan to view and study the furniture you offer. I will reccommend this site to my friends. Thank You Mr. Fritz and Janice."
Naomi - Virginia
"I ordered a Kincaid bedroom from Furniture-Savings at a great price and was delivered in few weeks. The after sale support and service is great. I will be buying more furniture in the future from Furniture-Savings."
Sam A. - Texas
"My experience with Furniture Savings (Jason) was extremely professional and pleasent. I bought dining room chairs by LEGACY. I was notified and re-confirmed about the delivery date and the delivery men were wonderful to me. I had a couple of chairs that were a little wobbly and they adjusted them perfectly. They even helped remove my old diningroom chairs for me. I will certainally buy again from Furniture Savings again."
Dona Letendre - GA.
"We apologize for not writing you sooner. We received the replacement nightstand last week and it was received in excellent condition. We wanted to thank you and Furniture Savings for your commitment to customer service and your attention to detail. We will certainly buy from you company again and recommend you highly."
Paul and Susan L. - MD
"The service was excellent - from ordering to delivery - the delivery was the best service I have ever had! I will order again, love my furniture."
Kris Meyer - WI
"I was a little apprehensive about buying furniture off the internet, but I fell in love with the monte carlo bedroom set from AICO. I couldn't find the entire set thru other sites, but furniture-savings was able to get the entire set together for me, and delivered it the day after we closed on our new house. One of the drawer handles was demaged in shipping, but they replaced it pretty quickly at no cost to me. I would definitely purchase from them again, and recommend them to anyone looking for quality furniture at a fair price."
Shaw-nay Crime - Georgia
"I am speechless about the quality of furniture and customer service from Furniture-savings.com. The pictures actually doesn't do the furniture the justice that it deserves. I fell in love with and purchased the Aico Cortina Bedroom set. In the picture, it looked awesome, but when it arrived, I was weak and speechless at the quality and oppulence of the pieces. I felt like a queen and that I have begun to collect pieces that should be in my will. The hidden drawers, velvet lining, and actual WOOD was all I could take. I am so happy. The customer service was out of this world! I am a customer FOR LIFE!! Thank you Fritz!!!!!!!!!"
Patricia Witherspoon - MD
"You must shop w/ Furniture Savings, as they have great pricing, honest and respond to any questions / issues. I placed an order w/ another online company for exact same furniture (thought I was getting best deal). Company went out of business, but never contacted me nor credited my account / card. Good thing I use AMEX as they credited my account after 30 days of dispute.
Wish I had used Furniture Savings up front. They have good standing w/ BBB.
I will purchase more furniture in the future. No need to waster your time shopping at the over priced local stores, they won't beat or match these prices.
Thank you Furniture Savings, we are very pleased w/ our new bedroom set."
JOHN STRAIN - South Carolina
"I am quite pleased with the furniture that I purchased from you--Vaughan Bassett Forsyth BB77-226 and BB77-115, however the nightstand was advertised as a 3 drawer unit, but it is only 2 drawer made to look like 3 drawer. The two pieces are well made and fit well in my bedroom. The only other thing I want to mention is that the delivery men would not take the boxes and packaging. They did tear the boxes down, but now I have to get rid of it all.
I certainly would choose your company when I want to purchase furniture again.
Thank you, Beverly Baker
**** I am sorry that our delivery men did not complete the job and remove all of the debris as they are supposed to. We will certainly look into it. We have corrected the nightstand information also.****"
Beverly Baker - Washington
"Wonderful bed, wonderful delivery, great all around!
Keep the great delivery people...they were terrific!"
Betty Dahlberg - Massachusetts
"The Vaughan Bassett Cottage Collection bedroom set I had delivered was on time, in a professional manner, and with the "white glove" set up as promised. The delivery guys took the boxes with them, so no clean up by me was required. Furniture arrived in perfect conditon. Would highly recommend."
Mary - GA
"My wife and I purchased the Huntington Fifth Avenue Queen-sized Leather bed. To say that it exceeded our expectations, it an under statement. The bed is extremely handsome and well made. The delivery staff were very professional and FAST!!!!
The price----unbelievable, we are looking to purchase additional furniture for our home."
David - New York
"I HAVE RECEIVED MY BEAUTIFUL ESSEX MANOR DINING AND BEDROOM FURNITURE. I HAVE TOTALLY ENJOY THIS EXPERIENCES. FIRST, SALEPERSON WAS KNOWLEDGEABLE AND POLITE.SECOND, DELIVERY GUYS WERE ON TIME, HELPFUL,COURTESY,
THE FURNITURES AND MY HOME WAS HANDLE WITH CARE AND DETAIL. THIS HAVE BEEN A PLEASURE AND I THANK YOU"
STELLA TURNER - TN
"We found exactly what we were looking for to make our bedroom beautiful. The quality is amazing! We shopped locally and found that for the exact same pieces, buying from you we saved over $1000.00!! Your service is fabulous...we ordered our furniture on 4/1 and was told it could take up to 6 weeks but 3 weeks later it was here! Everyone we came in contact with couldn't have been nicer and the delivery people were wonderful! We will DEFINITELY shop with you again!!! Thank you!!!"
Tsingos Family - Illinois
"I order furniture on August 9th. Fritz, my sales person, checked and reported that the table and 6 side chair were "in stock", but the 2 arm chairs were on back order until October. It is now 5-6 weeks later and I am expecting my furniture any day.
Today, I get an email (not even the courtesy of a phone call!) advising me that all my furniture is on back order and won't be delivered until November!! I am absolutely LIVID!
Was I lied to in order to get my business! I immediately called and Fritz is not in.
That furniture should have been here within a week from now....and, like I mentioned, I did not even get the courtesy of a phone call - just an email!
***** Store Reply *****
Linda, like I mentioned on the phone. I am very sorry for the problem and delay in shipping your furniture. Both myself and an associate called before you placed your order and the mfg. had informed us the pieces were in stock. When they did not ship from the mfg. when we expected, we contacted them "
Linda - Texas
"I purchased a gorgeous Kincaid Gathering House solid wood triple dresser from you a few months ago, and I'm just loving it. From the moment the (extremely courteous) delivery men arrived earlier than scheduled and placed it in my bedroom, it transformed the feel of the entire room. Wonderful!"
Allan N. - New York
"We just bought a Legacy dining set and it is absolutely beautiful! Not only do we love the furniture, but the customer service was second to none. From our phone order to the delivery guys-we had a great experience with Furniture-Savings. I will look forward to ordering again and passing on the name.
Tara Zuk - New Jersey
"I purchased an Aico dining room set that I'm in absolute love with!
Everyone that I dealt with from the financing through the delivery was extremely accomodating and professional.
I very much appreciate Jorge in scheduling for working so diligently with me and responding quickly.
You have made my upcoming Thanksgiving holiday one to look forward to!"
Deborah Lee - Washington
"Thanks so much...The Largo was exactly what I ordered and the delivery crew was great!"
gail cain - georgia
"Hi folks! just a short note to send our thanks to your company. We have been extremely satisified with our entire funiture purchasing experience and you absolutely can't beat the price.
Brandon and his team delivered and set up our beautiful bedroom funiture without a hitch. All of these young men were pleasant and hard workers even at the end of a very long day. Your company has renewed our faith in customer service!
Dee and Pam Putnam
Kings Mountain, NC"
Dee and Pam Putnam - NC
"I love my furniture! The order and delivery service was superb!"
Nancy McGee - Virginia
"I was a little worried about buying furniture online. However, LOVE the furniture. It's even prettier than the picture. There was nothing wrong and the delivery went well. The guys were GREAT! They were personable and cleaned up after themselves. They worked HARD getting one of the pieces in, but they did it. I must admit, the experience was great and I wouldn't hesitate for a minute to order from you again."
Debra A - Virgina
"One of the chairs arrived damaged, the leg mount is cracked. I will repair it myself.
There also is a small chunk of wood out of th edge of the tables leaf.
I was very satisfied with your service. The furniture looks great.
The Manufacturer was Legacy."
Jim Witkowski - Wisconsin
"Purchased the Vaughan Bassett-Forsyth Collection, medium oak bed frame with end drawers. Also a matching dresser. Very satisfied with the product. $150 less then if I would have purchased it locally.
Delivery was made at 6:00 am (I opted against a 10:00 pm delivery the night before) which worked for both of us. Great care was taken not to track in the house and assembled was fast (1/2 hr. at the most). Very professional and cordial. Then they were off and running to the next delivery.
Highly recommend this company and especially this delivery team."
Michael Gleason - Michigan
"I recently picked up my Mt. Vernon filing cabinet and brought it home from Greensboro. I am sure it will function very well and it looks good; however, I was surprized to find out from the shipping box that it was made in China. I do not recall reading any of the information on this cabinet before I ordered it that it was made in China.
Unfortunately these days, most furniture items are made overseas. We do carry a large number of items that are Made in the USA and on those pages, we are proudly display "Made in America"."
John Hatton - Pennsylvania
"Excellent service. Here's the best part. Our new furniture came in cardboard boxes. When the delivery truck arrived, my husband said, "Something else that needs put together." I just waited and patiently watched as the delivery people promptly put the furniture together, carried out the delivery boxes and was ready to leave in just a little time. Nothing for my husband to put together or clean up."
June - West Virginia
"My experience with Furniture Savings was excellent. Admittedly I was a little unsure about ordering a high-end piece of furniture (Kincaid marble-top sideboard) online, but the experience was extremely professional from beginning to end. All services were carried out just as described by the written policy. The product was delivered in perfect condition; a testament to the quality of the freight carrier. I was able to save several hundred dollars compared to the high-priced retailer we were looking at purchasing this very same product from.
Thanks to Furniture Savings, I now have a beautiful sideboard bordering on conversation piece and for the best price around."
MP - Pennsylvania