"I really like my Concord Pub dining room set by Legacy although I do have a couple of complaints. I ordered this unit in March knowing it was on back order, but I did not receive it until the third week of July. A bit longer than I expected. The day of delivery the delivery men did not get here until after 9 pm. I waited all day. A phone call would have been appreciated. The table itself does not sit level. And it is not due to my floor being unlevel. Two legs are considerably shorter than the others and it wobbles. The service man told us to but some tabs to put under the legs but the next day my husband checked the legs and determined they were hollow and have a large hole in them which will make this difficult to fix. I do not feel this should be our responsiblity.
I talked several times to phone reps from your company and they were all very friendly and helpful. They answered all my questions and assured me that the furniture was still available - just on back order. The deliv"
Diane Estes - California
"We could not be happier with the service from the delivery folks. They were professional, friendly and did an excellent job setting everything up for us. My wife and I will definitely make future purchases from furniture-savings.com.
Keep doing what you are doing! We appreciate it."
Michael Stang - North Carolina
"Thank you very much for your professional service. I absolutely love my new bed and the price was just right! I will definitely do business again with you in the future."
Denise W. - Michigan
"Delivery crew A+++(very polite and profesional)
Delivery time almost 6 weeks ,but i saved over 500$ ,so its ok.Love me new recliners.Will buy again from you .thank you."
Jaroslaw Kosiorek - NY
"Wonderful!!! This is my first experience at buying an entire bedroom set on-line. I have to admit I was somewhat sceptical about buying an entire b/r set on-line. I absolutely love my new Pulaski Tuscano Villa bedroom set. The picture absolutely does it no justice. Excellent quality, elegant and sophisticated. The delivery people were very kind, efficient and timely. I am an extremely satified customer. If I ever need more furniture, I will come your way.
Jason, the sales person, made my buying experience a pleasent one. I will recommend this company to others.
Thank you so much for the exception work.!!!!
Sheila - Los Angeles, CA"
Sheila A. - CA
"Initially, I was apprehensive of ordering furniture online, but the entire process from beginning to end with furniture-savings.com has been pleasurable. They did everything they promised, from the beginning to include keeping delivery dates, to the white glove installations. Thank you furniture-savings.com I love my tables!"
Annette H. - Oklahoma
"The service was excellent - from ordering to delivery - the delivery was the best service I have ever had! I will order again, love my furniture."
Kris Meyer - WI
"GREAT SELLER. GREAT ITEMS. A+++++"
KROMINA RANO - BROOKLYN NEW YORK
"I ordered the Bella Cera sideboard by AICO furniture. I was a bit nervous about placing an order for fine furnituer over the web, but the piece arrived in perfect condition & is just as beautiful as the online photos. Great service from Furniture Savings!"
Peter Gates - Virginia
"I've been dealing with BoSmith furniture since 2009. I have received the most courteous, professional and competent service from Fritz, his dad, his staff and employees. I've bought several thousands of dollars worth of Lane Living Room furniture and and Broyhill Dining Room furniture and other home fixtures without one negative experience. Great retailer.
Also, the after-sales service I've received on furniture adjustments and follow-ups on customer satisfactin are above and beyond my experiences with other retailers in the last 50 years of my llife. I've recently ordered a new Lane recliner for my wife and am certain it will more than meet our expectations. After all Fritz is a professional and so are all the good folks at BoSmith.
I've been and continue to be extemely satisified with BoSmith and Furniture-Savings.com
Keep up the great work
Vance Davis - FL
"We just received our two Bernhardt Leather Recliners. The delivery company Reliable was professional and did a good job. The chairs look great and I am completely satisfied. Furniture Savings was also accurate on our set estimated delivery time frame."
Bill F. - Texas
"After many frustrations and almost resorting to legal action, I've finally found an online furniture retailer that I can trust. Furniture-Savings.com inspired confidence by having an unprecedented A+, BBB accreditation, referenceable physical location, and professional employees that were truly helpful.
Just as it's mentioned in the FAQs, my AICO Oppulente dinette and china cabinet arrived in exactly 4 weeks. I cannot be more pleased with this set. I found that the pictures on site accurately displays how the set actually looks. I'm still in disbelief that this set is actually real :D Thanks to all at Furniture-Savings.com you guys RAWK!!!!!!!!!"
Timsy - Colorado
"Great experience from ordering to delivery. Your site is easy to use and if there were questions there was always a nice LIVE person on the other end of the phone line.
The delivery personal from NC were excellent, professional,fun, and prompt.
We have been letting folks know what a great experience this has been for us.
Carol and Jim"
Carol - FL
"Everything came as expected, though you used a huge 53' trailer truck. That put turning around on my driveway very tough.
**** Store Reply **** - Glad to hear everything went well. Our delivery service does use 53' trucks on deliveries West of the Mississippi to make them cost effective."
R Dutton - WA
"Purchased two pieces of Vaughan Basset to compelte our bedroom set. There is no doubt in our minds we would order from Furniture-Savings.com in a heart beat. Process was so easy, the delivery people were excellent, polite, careful. Did not leave until everything was in it's place."
Kathleen - New York
"Absolutely love the American Drew bed you delivered. Your delvery folks very prompt and efficient and POLITE.
Brandon was my sales person and was so nice to talk with is really why I gave yall a chance. I will definitely look to yall first when next I neeed furniture.
In these tough econmic I hope your business will prosper and be blessed in this new year. With good folks like yall maybe God continue to bless."
Nikki - Florida
"My experience with Furniture Savings (Jason) was extremely professional and pleasent. I bought dining room chairs by LEGACY. I was notified and re-confirmed about the delivery date and the delivery men were wonderful to me. I had a couple of chairs that were a little wobbly and they adjusted them perfectly. They even helped remove my old diningroom chairs for me. I will certainally buy again from Furniture Savings again."
Dona Letendre - GA.
"I'm very pleased with my extravagant Legacy Conquistador bedroom grouping. It's very elaborate. Furniture-Savings.com, YOU ROCK! Very good customer service, friendly delivery service, very prompt and detailed to the T. I'm looking forward to ordering again. Your highly-favored in my book!
Shontell - Pennsylvania
"Thank you so much for the beautiful Torino furniture. It all looks like it was made with such care and craftsmanship. This was my second delivery and it was well worth the wait. A special thank you too to your delivery service men who have always been very polite. I look forward to doing business with you again in the future."
Lori Lara - Washington
"I purchased the Grandma's Keepsake Collection from Vaughan Bassett and I couldn't love it more! The delivery men were very nice and it was overall a very easy experience. Great quality furniture, have received compliments already!"
Heather - VA
"One of the chairs arrived damaged, the leg mount is cracked. I will repair it myself.
There also is a small chunk of wood out of th edge of the tables leaf.
I was very satisfied with your service. The furniture looks great.
The Manufacturer was Legacy."
Jim Witkowski - Wisconsin
"Great experience!! First time I've ever ordered furniture online but everything worked out perfectly. Thank you!"
Elizabeth Stull - California
"Received my Legacy/Evolution bedroom set on Sunday and I am so pleased. Trevor was awesome - patient (I changed my mind a couple of times) and very knowledgeable. The set is gorgeous, the delivery was on time and the men were corteous and professional. I will definitely purchase from Furniture-Savings.com whenever I need more furniture, and I have already recommended the site to several of my friends. 12/23/13"
Barb Milton - New Jersey
"Hi, I would like to thank Jason, for all his help in my recent order, he was very helpful and a very nice person to talk with on the phone, I would also like to give a big thanks to Sherry and Justin they were also very nice people to talk to and very helpful.
In the future I would not hesitate to deal with your company again.
Gaynelle Bailey - Woodbridge, Ca
"We received your notification of impending delivery on Monday, June 10, 2013, and were contacted by phone the next day by the delivery person, (Rick?), with whom we agreed to accept next day delivery. Our two new dining chairs were hand delivered before 8 AM, Wednesday, June 12, in excellent condition. Your conscientious and friendly contractors had assembled the chairs and wrapped them in packing quilts for transport, and rather than drive their truck and trailer into our tricky driveway, they parked on the street, walked in to confirm the customer/location, and went back out to the street to carry in the chairs. In the 27 years we've lived here, few visitors to this house have exercised such forethought.
The chairs are beautiful, scaled larger than expected (a welcome attribute), and very well made; I am not disappointed in any way. I am extremely pleased with the entire transaction, and very impressed with your prompt and courteous service. I definitely will look to you for"
Rosemary A - VA
"I recently ordered pieces from the Vaughan Bassett Retreat Cherry collection. I am extremely pleased with the furniture! The amount of communication I received from the time I ordered the furniture until after delivery was just right and the delivery service was excellent. Overall, I was very happy with the purchase and would recommend your site without hesitation."
Melissa Bulifant - PA
"The furniture was delivered Sunday. The delivery crew was very professional, efficient and quite careful with the furniture.
I was very pleased with the quality, which did not surprise me as I have an American Drew bedroom set which I've had for 30 years now!
The inside of one drawer in one of the corner chests had a small gash on the inside top of the drawer, which I hope won't extend further with use.
Other than that, I am very pleased overall with the new furniture.
Mary Ann White"
Mary Ann White - Maryland
"On time, professional, and the furniture is beautiful!Vaughan Bassett. Thank you."
Susan Janson - Ma.
"My experience was first rate from beginning to end. The ordering process was easy and efficient and all communications were clear and prompt. I was very pleased to be contacted earlier than expected to schedule the delivery. The delivery service arrived at precisely the time promised and and the two gentlemen professionally assembled the table and helped move the packing materials for us. I was a little hesitant about ordering online without seeing quality, but I was very pleasantly surprised at how attractive and well made the American Drew/Cherry Grove dining table was. Thank you for the lovely table and your company's excellent service!"
Maxine - Florida
"A wonderful experience! I purchased 6 pieces of the Vaughn Bassett Hamilton bedroom line and Furniture-Savings.com had the best price I could find by a considerable margin. The order process was simple and smooth. Delivery was scheduled, delivered on time and the drivers/delivery men were quick and professional. I could not be happier with my purchase and with Furniture-Savings.com.
Jim V - West Virginia
"I was a little worried about buying furniture online. However, LOVE the furniture. It's even prettier than the picture. There was nothing wrong and the delivery went well. The guys were GREAT! They were personable and cleaned up after themselves. They worked HARD getting one of the pieces in, but they did it. I must admit, the experience was great and I wouldn't hesitate for a minute to order from you again."
Debra A - Virgina
"It's been about a year since I purchased a dining room set from FurnitureSavings.com with no problems. The furniture is beautiful (Legacy Vougue). I am now looking to buy furniture for another room.
While looking through the online catalog this time, I noticed this link for feedback. Although my first purchase and delivery was a year ago, I thought others might gain from my belated feedback.
I was always skeptical about buying online. My motto is "if it's too good to be true, then stay away" Anyone might think this when making a large purchase like furniture over the web. Well, I can tell you after purchasing a dining room set from FurnitureSavings.com, I am so happy that I'm back for the next purchase. This company is legit; has great customer service, great delivery service and to top it off, I saved $1800 over what it would have cost me from a local store in my state. No risk buying from them.
They are honest and out to please you!
They even went up and beyond."
Alan - New Jersey
"The A-America dining room arrived almost completely ready to use. The delivery men attached the legs to the table, whose two leaves were already in place to seat six, and we were set to go. The British Colonial table and chairs are solid and heavy. They look lovely in our dining room. I am very pleased with this purchase!"
Mary - North Carolina
"I purchased the Kincaid Homecoming Vintage Pine farmhouse table and 6 chairs. The ordering process was great, and so was the delivery. The delivery had a bump in that it was a day later than expected due to mechanical difficulties with the truck. When the delivery was made, my husband said that the two gentlemen were very helpful and professional. They set the furniture up and removed all the packing materials. The only thing that I have questions about is that there was no paperwork (other than a delivery form) that accompanied the delivery. When I made my purchase, I received a protection plan, but since I didn't receive any paperwork, I have no idea as to how the protection plan works in the event I need it. Can someone please send me that information? Thank you so much for making this furniture buying experience such a good one. ****We are glad to hear everything went well. You should have received the protection plan information via email. I will make sure another copy is sent t"
Anita Branch - Texas
"I am extremely pleased with all aspects of purchasing my Legacy Rochelle bedroom furniture from Furniture-Savings. The customer service from day one with Sherri through the delivery was exceptional. I will also make mention of the price. It could not be duplicated at any other furniture dealers."
Joe Terravecchia - Pa
"This week I received my Legacy Cottage Hill dining room set. I took a leap of faith and ordered it sight unseen. I am absolutely thrilled with it. The quality is very good. As far as Furniture-Savings, they are the best online company I have dealt with. Their prices are great, customer service is superb, and the delivery was right on time. Yhanks for a great experience and an a dining room set I will enjoy for years to come!"
Mary Jo Di Benedetto - South Carolina
"We purchased three pieces from the Broyhill Laramie collection. What a fantastic price compared to the local furniture stores. Justin assisted us in the order. He was friendly, knowledgeable and informative. The communication is excellent. You know ahead of time what to expect and they keep to their word. The delivery people were on time as promised. They were fast, cautious and courteous. This was a fantastic experience overall. I purchase a lot of small stuff on line, but a first for furniture. I'll be shopping here again for our next furniture purchase."
Curtis - PA
"Highly recommend this website! Ordered a complete bedroom suite that I found in a local store for a much better price. Furniture shipped and was delivered faster than originally quoted. The entire process was painless. Love this website and will use it again in the future!"
Rebecca - West Virginia
"We purchased two full beds set. The furniture is just beautiful, but the delivery people left all the boxes behind for me to throw away. I had a hard time finding someone to help me with all those boxes. I even gave them 30.00 tips were hoping he clean up take all those boxes out of my driveway but they didn't!**** Store Reply - We apologize that the drivers did not complete the delivery properly. They are supposed to remove ALL debris. We have contacted the delivery service to notify them of the problem so future customers will not have the same problem.****"
Sophal Pettit - Maryland
"Our shipment was delayed about a month by the manufacturer which was a bit disappointing. But when Brandon called (who was unexpectedly kind and courteous - not always the case these days) to let us know of arrival earlier in the day than expected, the disappointment turned to anxiously awaiting our purchase...AND...we were not disappointed. Keith and Brian (both buys were very personable) arrived in a timely fashion, and assembled and setup our beautiful Legacy Versailles Dining Room table and chairs - with suggestions re: care and maintenance. Needless to say, this was one of the best experiences we've had with an online purchase. Keep up the good work guys....we're looking into our next purchase!"
MIchael & Ollie Richardson - Indiana
"I am speechless about the quality of furniture and customer service from Furniture-savings.com. The pictures actually doesn't do the furniture the justice that it deserves. I fell in love with and purchased the Aico Cortina Bedroom set. In the picture, it looked awesome, but when it arrived, I was weak and speechless at the quality and oppulence of the pieces. I felt like a queen and that I have begun to collect pieces that should be in my will. The hidden drawers, velvet lining, and actual WOOD was all I could take. I am so happy. The customer service was out of this world! I am a customer FOR LIFE!! Thank you Fritz!!!!!!!!!"
Patricia Witherspoon - MD
"The Steve Silver Sienna end tables, coffee table, sofa table and entertainment center were beautiful and better quality than we had hoped for. The price was the best I could find and delivery was professional and within the timeframe I was told to expect at the time I placed the order. Unfortunately, the entertainment center was slightly damaged. The delivery crew said they could take it back for repair or replacement, but that it could be another 4-6 weeks before it would be redelivered. We werenít happy about the damage, but with Thanksgiving this week and numerous guests coming to the house we really didnít have any other option but to accept it as is."
Casey McLaughlin - Connecticut
"We happily ordered a Kincaid Gathering House cherry sideboard, but it was delivered while we were on vacation. The friend who accepted the delivery didn't notice two slight imperfections in the finish. When we returned, I called about the "dings" and Jason in Customer Service was quick to remedy the situation. A local furniture repairman took care of the marks the next morning! :)
Thank you, thank you. . .we love the piece of fine furniture."
Nancy - Ohio
"I am quite pleased with the furniture that I purchased from you--Vaughan Bassett Forsyth BB77-226 and BB77-115, however the nightstand was advertised as a 3 drawer unit, but it is only 2 drawer made to look like 3 drawer. The two pieces are well made and fit well in my bedroom. The only other thing I want to mention is that the delivery men would not take the boxes and packaging. They did tear the boxes down, but now I have to get rid of it all.
I certainly would choose your company when I want to purchase furniture again.
Thank you, Beverly Baker
**** I am sorry that our delivery men did not complete the job and remove all of the debris as they are supposed to. We will certainly look into it. We have corrected the nightstand information also.****"
Beverly Baker - Washington
"AICO Palais Royale
If you want true elegance then choose this set.
Simply beautiful formal dining room set. Amazing detail and construction. Fast shipping. White glove set up was quick. The delivery men were very professional and protected the wood floors in our new home from damage. This is a great company to purchase from and I am looking forward to purchasing the matching china cabinet in the future."
Helen Kay Carr - Missouri
"Purchased the Vaughan Bassett-Forsyth Collection, medium oak bed frame with end drawers. Also a matching dresser. Very satisfied with the product. $150 less then if I would have purchased it locally.
Delivery was made at 6:00 am (I opted against a 10:00 pm delivery the night before) which worked for both of us. Great care was taken not to track in the house and assembled was fast (1/2 hr. at the most). Very professional and cordial. Then they were off and running to the next delivery.
Highly recommend this company and especially this delivery team."
Michael Gleason - Michigan
"We purchased furniture from the Michael Amini Collection (AICO). We purchased four pieces of the sectional sofa from the Toledo collection, and two leopard print chairs from the Trevi collection. We just had the furniture delivered, but are not putting it to use yet, since we are still remodeling part of our house. We have the furniture stored and covered in a finished room. But, the quality, and beauty of each piece is exceptional. Our salesperson at Furniture-Savings.com was Jason. I was very satisfied with his courteous service, and the overall service of the company. The delivery men were also very courteous, and accommodated us wonderfully, especially since we live on terraced ground with a lot of steps. Even the people at AICO, where the furniture is manufactured, couldn't have been more helpful. I needed "exact" measurements of one of the pieces of the sofa, to make sure it would fit properly in a particular place, and they were most accommodating, and very prompt in getting"
Geraldine Brosky - Pennsylvania
"My furniture arrived about 2 weeks ago and I am SO pleased. I was concerned about ordering online and not seeing the furniture in person, but I could not be happier. The 2 delivery men were very courteous and personable. They made sure everything was assembled and was in good working order before leaving. I will definately shop here again and have already passed the web site on to others.
Jennifer - Ohio
"Very helpful sales team and furniture was delivered without damage. Your prices are also reasonable."
Theresa Hughes - MD
"Wonderful bed, wonderful delivery, great all around!
Keep the great delivery people...they were terrific!"
Betty Dahlberg - Massachusetts