"I purchase a full Vaughan Bassett Twilight bedroom set for my granddaughter.
The delivery was prompt and my daughter reported that everything about the setup was great. There was a minor blemish on the desk hutch and it was noted on the receipt by the delivery company. I then received an email asking for pictures of the damage. I responded but I have to follow-up myself after two weeks. I found out that I hadnít been charged the remaining balance because of the outstanding damage issue. The damage issue was resolved to my complete satisfaction.
I have two more grandchildren that will need bedroom sets and I will definitely buy from Furniture Savings."
Del Kendrew - New York
"Very satisfied customer. Ordering was easy. The delivery and setup by Paul and Preston from Reliable Trucking was top-notch.
Will definitely buy from again."
Joshua B. - Louisiana
"Our bedroom furniture (Largo Marseille) was delivered in a very timely manner by extremely polite delivery men; the price was better than the sale price at our local furniture store; AND the pieces were more beautiful than in the picture online. We're very pleased!! We love them all!"
Terri Freeman - Virginia
"We couldn't be more pleased with the Vaughn Bassett Alexander Julian Authentically American bedroom set we received for our little daughter. The pieces are well built and we look forward to many years of happy use. The furniture arrived on time and in excellent condition. The price we paid was a true saving over the prices available in our local store! Thanks for the superior service. We look forward to ordering from you again."
Linda Cunningham - Georgia
"Thank you so much for the beautiful Torino furniture. It all looks like it was made with such care and craftsmanship. This was my second delivery and it was well worth the wait. A special thank you too to your delivery service men who have always been very polite. I look forward to doing business with you again in the future."
Lori Lara - Washington
"Great service, so friendly. Amazing product and price! Delivery was easy and furniture was packaged very well. Exceeded all expectations, I was afraid of buying online but now I know where to buy in the future. Just a great overall experience."
HappyCustomer - Kentucky
"In early January we purchased a Vaughan Bassett Appalachian Hardwood light cherry bed, chest, and nightstand. The price was less than a local store's sale price. In 2 weeks we were notified of shipping, with delivery coming a week later. Early evening of the day before the scheduled delivery, the team called to say they were ahead of schedule. They delivered that evening. They were courteous, pleasant, and efficient. The furniture is perfect. I would highly recommend you and would purchase from you again."
Dag - PA
"This site was a lifesaver! I had bought my daughter's bedroom set 2 years ago in Illinois and needed to find a matching bunk bed set for it. I found this website and couldn't believe it. The prices were amazing and it was shipped right to my door. The wonderful delivery men set it all up and had it ready to go so quickly. They were extremely nice and polite gentlemen. I couldn't have asked for better service. I will definetely be back! Thank you so much for your wonderful products and services!!!"
Tonya Watson - Montana
"THE TABLE IN QUESTION WAS DELIVERED IN GOOD TIME AND THE DELIVERY MEN PUT IT TOGETHER..I WAS SATISFIED WITH THE WHOLE PROCESS."
CLAIREMONT HENRY - NEW YORK
"Thank you very much for the delivery of the dining console. The delivery went without a hitch. The two delivery people were very polite."
Christine Langlois - NC
"The Steve Silver Sienna end tables, coffee table, sofa table and entertainment center were beautiful and better quality than we had hoped for. The price was the best I could find and delivery was professional and within the timeframe I was told to expect at the time I placed the order. Unfortunately, the entertainment center was slightly damaged. The delivery crew said they could take it back for repair or replacement, but that it could be another 4-6 weeks before it would be redelivered. We werenít happy about the damage, but with Thanksgiving this week and numerous guests coming to the house we really didnít have any other option but to accept it as is."
Casey McLaughlin - Connecticut
"I got my Vaughan Bassett Natural Lifestyles (in Merlot color) bedroom set yesterday - it's beautiful and the quality is much better than most of the comparably priced sets I looked at in our local stores. I couldn't be happier with it! The delivery guys were on time, courteous, and fast. They did leave all the cardboard behind, which I read in someone else's feedback that they are supposed to take with them. The dresser was also missing the little slider pegs on 2 of the legs - delivery guys put some cardboard under them to even it out and told me I could get a couple more at Home Depot. A little inconvenient, but not a big deal considering the money I saved and my satisfaction with my new set. Will definitely buy from you again. Thanks
*** Store Reply ***
We apologize for the drivers leaving the boxes. We have an arangement with the delivery service for them to remove all packaging materials. In some cases, they will ask if they can leave the packagin but unless they are told ""
Rebecca - Wisconsin
"Best Furniture Ever! Really worth the price. High Quality!"
William - NY
"I must admit, I was very apprehensive to order furniture online as I never make a major purchase site-unseen. However, I had visited a local store and saw the quality of the Vaughn Bassett furniture, but wasn't impressed with the specific bedroom group at the store. So I decided to look online for other styles in this line. Needless to say, I found the perfect bedroom set and ordered it the next day, giving myself the night to think about it. I absolutely love it!!!! Not only did the furniture arrive as scheduled, but it was delivered early and in perfect condition-not a scratch! I am so excited that I've found my go-to furniture store!!!! Thank you so much for your excellent service!"
Donna - Delaware
"Fast, courteous, helpful...American Drew dining set ordered, delivered, setup within one month. Extremely pleased...will do business again!!!!!"
Irene Sarno - Florida/NY
"Hi folks! just a short note to send our thanks to your company. We have been extremely satisified with our entire funiture purchasing experience and you absolutely can't beat the price.
Brandon and his team delivered and set up our beautiful bedroom funiture without a hitch. All of these young men were pleasant and hard workers even at the end of a very long day. Your company has renewed our faith in customer service!
Dee and Pam Putnam
Kings Mountain, NC"
Dee and Pam Putnam - NC
"The delivery service was excellent. I bought 4 pieces of Broyhill antique attic collection. The entertainment armoire was not the piece I originally ordered but I have since found out that the armoire is no longer being made so have decided to keep what I got."
Patrice Meltzer - New York
"The bedroom furniture was absolutely LOVELY and exactly as described and expected. FurnitureSavings.com's communication was TERRIFIC...very personal and timely....much much better than "face to face" experiences in local furniture stores. I would highly recommend FurnitureSavings. com to anyone looking for high quality furniture at very reasonable prices and who values customer service. Thanks again."
JC - Maryland
"Thank you would recommend you guys to everyone and the next time I need furniture I am going to come to you first. Great price great service and the furniture is perfect. Thank you"
Natalie Arbelo - Ct
"At first I was a little uncomfortable ordering furniture online, but I'm glad I did.
Each person that I spoke with from the beginning to the day of delivery was polite and very professional.
Great Customer Service Furniture Savings.com!!
The bedroom set looks just like the pictures.
WE LOVE OUR AICO BEDROOM SET!!!!
We shall purchase from your store again.
Thank you again!!"
Rosemary Calvin - Ohio
"I purchased the bedroom suite Aico Eden it is just beautiful. I was suprised by the size and the quality is at its finest. The trucking company Realiable was very professional and did a wonderful job setting it up. Shopping with furnituresavings.com was so simple and the customer service was excellent. Highly recommend it to anyone.
Thank you so much,
Cathy Boaz --Missouri"
Cathy Boaz - Missouri
"Great sellers. Would highly recommend. Thank you."
Rano Kromina - New York
"We are very happy with your service and the furniture. We hope to complete our home renovations (kitchen, bath and living room) this year, and look forward to your discounts/savings notices. thank you"
Tom Hart - New York
"This was our first purchase from your company and it was a wonderful experience, from the salesperson to the delivery .
The salesperson was very courteous and made our purchase and easy one to accomplish. He kept us informed of the progress for the delivery. The delivery guys were awesome, very professional and friendly. We will definitely recommend your company and will purchase again from you."
Christy - Virginia
Thank you so much for your excellent customer service. I cannot remember the name of the person who helped me with the warrantee issues, I am sure you can look it up. She was fantastic. Everything was handled quickly and she was so nice. I have been in Customer service and sales management for 17 years and I have to say that if she lived in Washington I would try to steal her. Thank you again, my Grandmother is very happy and the quality and price were excellent. We will surely do business with you again as we still have 4 rooms (1bed, 1 living room, 1 family room and a formal dining and eat in kitchen to furnish. As our home becomes more complete you will hear from us again. Thank you.
C. Digerness - WA
"I actually was not home when my bed frame and dresser with mirror were delivered. What a wonderful surprise to come home to a furnished bedroom! I was so worried that my bed frame would've not matched because I have a Tempur-Pedic Mattress that adjusts up and down and that the bed frame was not compatible. But the bed frame matched and they took out the wooden slates underneath and did all the work. Fantastic service!"
Maria Nina Lacson - Texas
"Thank you for your excellent service. Jason was extremelyhelpful in placing the order and keeping me informed when some of the furniture I wanted wasn't available. The delivery men were professional, helpful and quick.
I will definitely use furniture-savings.com again."
Cheryl - Michigan
"I ordered a Kincaid bedroom from Furniture-Savings at a great price and was delivered in few weeks. The after sale support and service is great. I will be buying more furniture in the future from Furniture-Savings."
Sam A. - Texas
"Thank you very much for your professional service. I absolutely love my new bed and the price was just right! I will definitely do business again with you in the future."
Denise W. - Michigan
"Just wanted to say I was a bit hesitant to order furniture via the internet, but am quite satisfied with the outcome. The transaction went very smoothly. I was kept informed of the status of delivery. We made a trip to my son's house over the July 4th weekend so I was able to see the Lea Elation dresser/mirror in my granddaughter's room. It looks really good!
Charlotte & William - CALVERT CITY, Kentucky
"I love my furniture! The order and delivery service was superb!"
Nancy McGee - Virginia
"This was an awesome experience. I had originally tried to get pricing from a local furniture store for this bedroom set. After several phone calls and a couple of emails I was quoted a price much much higher and also told that it would take up to 3 months for delivery. With Furniture-savings I not only got the quality set that I wanted, but for $1000.00 cheaper and was delivered and set up in one month. The delivery guys were from South Carolina and very polite, unloaded and set up the furniture fast. I had a lot of people skeptical of an online purchase like this but to my amazement it went as smooth as silk! Thank you and I will order again if I need anything more."
Tana Vallans - Oregon
"I am so pleased with my new piece of furniture. It is exactly what I wanted. The delivery was much faster than I expected. The gentlemen who delivered the piece arrived when they said they would and were very careful when placing it in our home. They were efficient and very pleasant to deal with.
If I am in need of furniture again this will be the first place I look and will definitly recommend them to others!
Mary Oubre - Louisiana
"I was VERY apprehensive about making a furniture purchase from the internet. From the start Jason was very helpful and reassuring. The GOOD NEWS is that my furniture arrived as promised, on time and everything that Jason told me happened. Can't wait to make another purchase."
Ann - NJ
"Dear Furniture Savings,
You have done it again with yet another extremely satisfied customer! We purchased many pieces which included the Aico tropico hexagon dining room set, Aico Cortina bedroom set, and Aico windsor court club chair. We are impressed with the quality and value of the furniture and equally pleased with the level of professionalism and customer service that Fritz provided. Our furniture is absolutely gorgeous. I did not think it was possible, however; the furniture quality, prices, and service exceeded our level of expectations. You have customers for life, thank you."
Ronae and Kwame - North Carolina
"My AICO Reneau King Platform storage bed was delivered today exactly 4 weeks and 4 days after I ordered it on May 8, 2010. Drew, Cliff and Chase were the delivery men, they showed up on time, went right to work and did a wonderful job, professional from beginning to end. I could not wait to add my glowing review to the others on the site. The manufacturers represented here are top notch, the AICO Reneau collection is simple, but gorgeous. I would highly recommend furniture-savings.com to anyone. I can't wait to order more."
K Williams - SC
"I purchased a vanity chest, triple dresser and two night stands from the Vaghan Bassett Cottage Collection and the pieces were delivered last week.
I am very pleased with the furniture which is an excellent value for the price paid and the Furniture Savings employees were very helpful and kept me undated as to the status of my order. I also visited their showroom in November to satisfy myself as to whom I was dealing with.
The delivery men were friendly and efficient so overall it was a satisfactory transaction."
jean alexander - florida
"We are very pleased with our Vaughan Bassett bedroom set. The savings is great and free delivery & set-up a huge plus!!! I will be happy to share your website with family and friends. Everyone was so great to work with.
I had my order in less than a month!!"
Terry Pace - Michigan
"A wonderful experience! I purchased 6 pieces of the Vaughn Bassett Hamilton bedroom line and Furniture-Savings.com had the best price I could find by a considerable margin. The order process was simple and smooth. Delivery was scheduled, delivered on time and the drivers/delivery men were quick and professional. I could not be happier with my purchase and with Furniture-Savings.com.
Jim V - West Virginia
"Dear Furniture-Savings.Com. For years I have been hesitant about odering furniture online, so I have decided to take a chance and I was blown away and 100% pleased. I just purchase the AICO Cortina King Bedroom Set, and AICO Cortina Dinning Room set and I was satisfied and pleased about my furniture. Jason, and Justin both were very professional, pleasant and well mannered gentlemen. The process from start to finish went well. I am overall satisfied with the quality of the furniture, price and the service. We want to thank you for making our home looking elegant and beautiful. This company is great and I would recommend and purchase from you again. Looking forward in purchasing the AICO Elizabeth King Comforter Set or the AICO Portofino King Comforther Set."
John Peggy Murray - Maryland
"We had a great experience with our furniture order and delivery! It was easy to order, there was great communication during the delivery process, and the delivery was even early! My husband, however, was very disappointed that the boxes were left in a huge pile on our driveway, which we had to find a way to dispose of prior to the big winter storm. We are curious about how these materials are typically disposed of.
I want to give a 5 star rating, but we didn't expect to have to dispose of all the packaging materials/boxes."
C Limentato - IL
I recieved Aico Entertainment center Furniture,
and It's sooooo Beautiful and I love it!
It's nice and solid!
start to end your service was very nice.
Big saving for Nice Furniture,
Thank you all of your customer care and Truck driver...
i will order from you again,"
m,s - minnesota
"Curio is beautiful. Delivery was very professional. We are delighted."
Justin Callahan - VA
"Great buying experience all the way around."
Randy Card - Washington
I just want to thank you for the great product and great delivery service!
It was my first time to buy furniture online, I was not sure if it would be a good experience when I was placing the order online. It turned out the table and chairs are exactly what I saw online and the delivery and setup was great. Now we are enjoying our new dining set, they look wonderful!
Dana Jian - Ohio
"I'd like to say that the individuals working for furniture savings.com are true professionals. I had been in search of a Legacy Conquistator china hutch to complete my formal dining set. My local furniture store could not obtain it for me so I searched on line and found Funiture-savings. com. They had it in stock and was able to obtain it for me. It has been delivered and my set is now complete. It's so... beautiful. Thank you and I will tell a friend."
Angela Newell - Somerset,KY
"I ordered the Broyhill Zachary sofa and chairs. It is beuatiful.
I never ordered furniture online, but the process was seamless and the furniture is great!"
Terri - Pa
"Absolutely love the American Drew bed you delivered. Your delvery folks very prompt and efficient and POLITE.
Brandon was my sales person and was so nice to talk with is really why I gave yall a chance. I will definitely look to yall first when next I neeed furniture.
In these tough econmic I hope your business will prosper and be blessed in this new year. With good folks like yall maybe God continue to bless."
Nikki - Florida
"I bought a Vaughan Bassett LaFitte Flame King bedroom suite because it was Made in USA. It is not high-end furniture but it is of good quality with good drawer guides. It meets my needs for a reasonable price. I would buy Vaughan Bassett again for this reason. Because the furniture came direct from NC it came pretty quickly and without damage. The service from Furniture-Savings exceeded my expectations. The deliverymen were extremely careful with the product and even installed the hardware. If I could give furniture-savings 6 stars I would."
Guy DeBryan - Georgia
"It's been about a year since I purchased a dining room set from FurnitureSavings.com with no problems. The furniture is beautiful (Legacy Vougue). I am now looking to buy furniture for another room.
While looking through the online catalog this time, I noticed this link for feedback. Although my first purchase and delivery was a year ago, I thought others might gain from my belated feedback.
I was always skeptical about buying online. My motto is "if it's too good to be true, then stay away" Anyone might think this when making a large purchase like furniture over the web. Well, I can tell you after purchasing a dining room set from FurnitureSavings.com, I am so happy that I'm back for the next purchase. This company is legit; has great customer service, great delivery service and to top it off, I saved $1800 over what it would have cost me from a local store in my state. No risk buying from them.
They are honest and out to please you!
They even went up and beyond."
Alan - New Jersey