"Purchased two pieces of Vaughan Basset to compelte our bedroom set. There is no doubt in our minds we would order from Furniture-Savings.com in a heart beat. Process was so easy, the delivery people were excellent, polite, careful. Did not leave until everything was in it's place."
Kathleen - New York
"I've been dealing with BoSmith furniture since 2009. I have received the most courteous, professional and competent service from Fritz, his dad, his staff and employees. I've bought several thousands of dollars worth of Lane Living Room furniture and and Broyhill Dining Room furniture and other home fixtures without one negative experience. Great retailer.
Also, the after-sales service I've received on furniture adjustments and follow-ups on customer satisfactin are above and beyond my experiences with other retailers in the last 50 years of my llife. I've recently ordered a new Lane recliner for my wife and am certain it will more than meet our expectations. After all Fritz is a professional and so are all the good folks at BoSmith.
I've been and continue to be extemely satisified with BoSmith and Furniture-Savings.com
Keep up the great work
Vance Davis - FL
"I saw the Vaughan Bassett reflections bedroom suite in my local store and fell in love. I really wanted a extra night stand (that tacked on $400 more onto the price to total $4200) they had it in the medium cherry finish though and I just wasn't sold on the color at all. So went home and racked over the color/cost and went directly to Vaughan Bassett's website and saw that it also came in an ebony finish and I knew that was it for me... it was prefect! I went back to my local store the next morning only to be told they couldn't/wouldn't order it in the Ebony finish that I so desired, and they weren't willing to even negotiate on the cost for an extra nightstand. I was so disappointed I walked out of the store without saying a word. I immediately got on my cell and looked up were I could buy it the way I wanted it with an extra nightstand and was directed to Furnituresaving.com. I of course did some research on the company and decided I wanted to speak with someone d"
Shelly Hewitt - KY
"I am very happy with the Liberty furniture I purchased thorugh you. It is well made with tons of storage. The process was a pleasure (especially after the terrible experience I had with another merchant) from ordering to delivery.
I would not hesitate to order from you again."
Karen Seltzer - New York
"I actually was not home when my bed frame and dresser with mirror were delivered. What a wonderful surprise to come home to a furnished bedroom! I was so worried that my bed frame would've not matched because I have a Tempur-Pedic Mattress that adjusts up and down and that the bed frame was not compatible. But the bed frame matched and they took out the wooden slates underneath and did all the work. Fantastic service!"
Maria Nina Lacson - Texas
"Ordering from Furniture-Savings.com was a great experience. Name Brand, quality furniture at over 20-25% savings compared to shopping locally. If you've seen a product in a store, be sure to comparison shop with this company. It is a "no-brainer".
Delivery was a breeze as well with complete "set-up" in the house. We would definitely order from them again."
R. Myers - TN
"Thank you so much. We are very satisfied with the bedroom furniture! The young men that brought it out were very kind and professional. We are difinitely going to use your service again and again! Thank You. Sincerely.
Rob and Bev Arredondo"
Robert Arredondo - OHIO
"I was very pleased with the service we received from the two men that delivered our armoire. They delivered it a day ahead of the original date, which I appreciated very mcuh.
The armoire was as pictured online and details were as stated including color. Am very pleased with it."
Lucille Usher - iowa
"I purchased the Occassional tables from Michael Amini Eden Collection. The tables are beautiful and strong. Mr. Fritz handled all my questions by email.
I never purchased furniture of any type by computer/online until I viewed your site. I was in search of quality furniture and found it in your store online. The service is excellent, your site answers all the questions a concerned customer could have/ask and the answers give much comfort.
I plan on buying the dining room set, from the Eden Collection or another Amini set, around the first of the year. I have a few more rooms to furnish and I plan to view and study the furniture you offer. I will reccommend this site to my friends. Thank You Mr. Fritz and Janice."
Naomi - Virginia
"We love our new king-size Oak Lane II-Light bed by
Vaughan Bassett. It was easy to shop on-line and it was a smooth transaction/"
Joan Suspenski - New York
"This week I received my Legacy Cottage Hill dining room set. I took a leap of faith and ordered it sight unseen. I am absolutely thrilled with it. The quality is very good. As far as Furniture-Savings, they are the best online company I have dealt with. Their prices are great, customer service is superb, and the delivery was right on time. Yhanks for a great experience and an a dining room set I will enjoy for years to come!"
Mary Jo Di Benedetto - South Carolina
"This was my first purchase on line and I am very satisfied. It arrived earlier than expected and the delivery was excellent. I would highly recommend this service. Thank you"
Nancy Winstel - New York
"My wife and I purchased the Huntington Fifth Avenue Queen-sized Leather bed. To say that it exceeded our expectations, it an under statement. The bed is extremely handsome and well made. The delivery staff were very professional and FAST!!!!
The price----unbelievable, we are looking to purchase additional furniture for our home."
David - New York
"I purchased a vanity chest, triple dresser and two night stands from the Vaghan Bassett Cottage Collection and the pieces were delivered last week.
I am very pleased with the furniture which is an excellent value for the price paid and the Furniture Savings employees were very helpful and kept me undated as to the status of my order. I also visited their showroom in November to satisfy myself as to whom I was dealing with.
The delivery men were friendly and efficient so overall it was a satisfactory transaction."
jean alexander - florida
"Purchased the Vaughan Bassett-Forsyth Collection, medium oak bed frame with end drawers. Also a matching dresser. Very satisfied with the product. $150 less then if I would have purchased it locally.
Delivery was made at 6:00 am (I opted against a 10:00 pm delivery the night before) which worked for both of us. Great care was taken not to track in the house and assembled was fast (1/2 hr. at the most). Very professional and cordial. Then they were off and running to the next delivery.
Highly recommend this company and especially this delivery team."
Michael Gleason - Michigan
Rano Kromina - Brooklyn. New York
"I am very happy with the Legacy dining room furniture I purchased from furnituresavings.com. Easy ordering, great prices, and delivery was on time and exceptional. I would highly recommend purchasing furniture from furnituresavings.com and I look forward to using them again in the future."
Trina - Georgia
Sorry for the delay in getting this to you - as you can imagine the move to the U.K. was very busy!
I wanted to thank you for such a pleasant buying experience during the purchase of some bedroom furniture for my son. To be honest I was initially slightly worried about purchasing through the internet because I expected a lack of customer service. However in this case it was completely the opposite as your friendly, professional, helpful staff were willing to solve any issues that came up. They always managed my expectations by not only doing what they said they would do, but also by calling back at the time they said they would with a progress update on our order. I found it both refreshing and rare to deal with such a professional company that is willing to go that extra mile to help its customers. Oh, and your prices are the best around too! Thank you!"
Sarah - Hampshire. England. U.K.
"I am very happy with my bedroom sets it was just what I expected to be. I had purchased the Pulaski for my self and Wesley Allen for my daughter . The quality of the brands are excellent and the price was great. Before ordering online I've searched different furniture departments stores for good quality and great price and did not find what I was looking for. Thanks to Furniture Savings.com they have meet my exceptions, also the white glove delivery service were exceptionally great!
Thank you! Furniture savings.com"
Anna Viera - New Jersey
"I ordered my Broyhill couch site unseen, this scared me to death! But Furniture-Savings.com made this so easy. Jason was helpful in answering my questions and offered me some solutions to some issues I had, ordering online. I got my couch REALLY quickly after paying for it, the delivery was seamless!!! Set up was quick, nice guys and very efficient. Thanks for a good deal, a good couch and a great experience. My couch is gorgeous and VERY well made, I was SOOOOo relieved I can't tell you! I'll be back!"
Lanette Giese - New Mexico
"Was very pleased with delivery service on my Dining Room Furniture. Driver had called to inform us they would be delayed due to being stuck in a snow storm in upper MI and running a few hours behind. Upon arrival was very quick at unloading and carefully bringing into the house and setting up the items. We are very pleased with the furniture, pricing and service we received."
Kriss Salge - Indiana
"Wonderful service and delivery!"
Sherri Angel - KY
"I bought a Vaughan Bassett LaFitte Flame King bedroom suite because it was Made in USA. It is not high-end furniture but it is of good quality with good drawer guides. It meets my needs for a reasonable price. I would buy Vaughan Bassett again for this reason. Because the furniture came direct from NC it came pretty quickly and without damage. The service from Furniture-Savings exceeded my expectations. The deliverymen were extremely careful with the product and even installed the hardware. If I could give furniture-savings 6 stars I would."
Guy DeBryan - Georgia
"I ordered a Kincaid bedroom from Furniture-Savings at a great price and was delivered in few weeks. The after sale support and service is great. I will be buying more furniture in the future from Furniture-Savings."
Sam A. - Texas
"Wonderful bed, wonderful delivery, great all around!
Keep the great delivery people...they were terrific!"
Betty Dahlberg - Massachusetts
"I purchased the Kincaid Homecoming Vintage Pine farmhouse table and 6 chairs. The ordering process was great, and so was the delivery. The delivery had a bump in that it was a day later than expected due to mechanical difficulties with the truck. When the delivery was made, my husband said that the two gentlemen were very helpful and professional. They set the furniture up and removed all the packing materials. The only thing that I have questions about is that there was no paperwork (other than a delivery form) that accompanied the delivery. When I made my purchase, I received a protection plan, but since I didn't receive any paperwork, I have no idea as to how the protection plan works in the event I need it. Can someone please send me that information? Thank you so much for making this furniture buying experience such a good one. ****We are glad to hear everything went well. You should have received the protection plan information via email. I will make sure another copy is sent t"
Anita Branch - Texas
"We are very happy with the Kincaid Sideboard we ordered through you. Delivery took a while but we understand that shipping cross country can be challenging. Thank you for keeping us informed re: delivery time. Your staff and the staff at the delivery service were very professional."
Jeanne Arago - Oregon
"Everything went very well as expected !!!!"
Ken kozak - New Jersey
"I purchased the Monte Carlo II Silver pearl Queen bed two side tables and a dresser. However it did not come with the metal canopy pictured with the bed. I believe it should have been included...
***** Store Reply *****
We apologize for the mix-up. We had left the canopy off the order on accident. It has been ordered and will be delivered as quickly as possible. Per your request, we will deliver it with your new order."
Joseph M Spiteri - Illinois
"Just received our furniture. It is absolutely beautiful! It arrived in just under 6 weeks. The whole experience has been awesome! Wasn't sure about ordering furniture on line but we saved so much money it was worth a try. The delivery guys were very professional and did a great job. They even helped us put our door back together. We are so happy!!! I highly recommend this company to everyone. Our AICO Essex manor furniture is absolutely beautiful!!!"
Patricia Bauer - New York
"WE purchased the Laredo Marseille King bed and it is a solid beautiful well made bed. The price on Furniture Savings website beat out our local competition by about $400. Amazing. We got the bed we wanted at the price we wanted. The sales people including our salesman, Trevor was so easy to work with and answer my calls and questions. He said the order would take about 4 weeks and it arrived exactly in 4 weeks. The trucking company that delivered the bed was very professional and courteous and on time. We would not hesitate to order from Furniture-Savings in the future. Thanks for a great purchase."
C W - Alabama
"Our bedroom furniture (Largo Marseille) was delivered in a very timely manner by extremely polite delivery men; the price was better than the sale price at our local furniture store; AND the pieces were more beautiful than in the picture online. We're very pleased!! We love them all!"
Terri Freeman - Virginia
"We have a great experience w/ your service & delivery."
Patrice Ametrano - PA
"The trek pieces break after a couple of year. I love the look of my furniture but was disappointed when the drawers started to not work properly. Now I am going to order the parts and see if I can set the drawers working properly again. ***** Store reply - We agree that the original Kenlin Drawer tracks can break after a few years. That is why we sell the commerical version with the metal back-plate that will last much longer. We do wish that all mfgs. would use the metal back-plates. Vaughan-Bassett has been using the commercial version for a few years now *****"
Susan - Ohio
"Price point was excellent, furniture arrived in a timely manner however the delivery company re-scheduled twice. Once we finally received the furniture on the 3rd time everything was fine."
Jared - Alabama
"Everything came as expected, though you used a huge 53' trailer truck. That put turning around on my driveway very tough.
**** Store Reply **** - Glad to hear everything went well. Our delivery service does use 53' trucks on deliveries West of the Mississippi to make them cost effective."
R Dutton - WA
"We love our new dining set. We purchased the piña colada counter height table and swivel stools and could not be happier. The people we dealt wth, from ordering to delivery and set up were friendly, efficient and professional. We would not hesitate to order from your company again."
Teriann neigel - California
"Thanks so much...The Largo was exactly what I ordered and the delivery crew was great!"
gail cain - georgia
"Service was above and beyond! I ordered a replacement part and made a mistake on the order. One short note to their customer service dept and it was in the mail that same day. Thank you!!!
James F - Florida
"We purchased a Vaughan Bassett bedroom set from the Refelection Series. The experiance was great. Excellent service through out. Our salesman Fritz did an excellent job. He went above and beyond just making a sale. We will keep you in mind for any furture purchases. The only short comming was the delivery service. No fault of the driver, but he explained his company kept giving him additional loads to pick up on his return route causing a delay in our delivery. It was sceduled for delivery between 3 pm and 7 pm but did not arrive until after 10 pm. In all we got our furniture and are very happy customers. Thanks"
MB - Illinois
"We are very pleased with our Vaughan Bassett bedroom set. The savings is great and free delivery & set-up a huge plus!!! I will be happy to share your website with family and friends. Everyone was so great to work with.
I had my order in less than a month!!"
Terry Pace - Michigan
"The furniture is excellent! Looks beautiful in our room and I feel like I got a very good deal. Appreciated the heads up a week ahead of delivery. The delivery was a bit late and the gentlemen were in a hurry, didn't take off all the cardboard under the night stands or the middle leg of the dresser. Were they supposed to put on the knobs... no big deal, but wasn't sure. I would recommend this company to others.
Reply from Furniture-Savings.com....
We apologize for the late delivery as the men were delayed at a previous stop. Yes, our drivers were supposed to install all of the handles, I will make sure to remind them of that. The middle leg of the dresser should remain there for support.
Thank you for your business,
Karen Lockhart - New York
"Purchased Vaughan Bassett-Forsyth Collection, Medium Oak bed frame with end drawers.
Very happy with my purchase"
Michael Gleason - Michigan
"I ORDERED FROM JUSTIN.....He was very profeshional.....& got me a real nice discount.....I would definitely order from him again.....Ihope the furniture is like on the website.....somehow I feel that it will be..."
MRS SMITH - CALIFORNIA
"Great service. Received items promptly. Also great prices. I would definitely use you again and would recommend to others."
Ann marie roberts - Ny
"I am speechless about the quality of furniture and customer service from Furniture-savings.com. The pictures actually doesn't do the furniture the justice that it deserves. I fell in love with and purchased the Aico Cortina Bedroom set. In the picture, it looked awesome, but when it arrived, I was weak and speechless at the quality and oppulence of the pieces. I felt like a queen and that I have begun to collect pieces that should be in my will. The hidden drawers, velvet lining, and actual WOOD was all I could take. I am so happy. The customer service was out of this world! I am a customer FOR LIFE!! Thank you Fritz!!!!!!!!!"
Patricia Witherspoon - MD
"We received our delivery yesterday and the Vaughan Basset bed exceeded our expectations. I must say that the ordering, service, delivery, setup and professionalism of this company is unmatched.
This was my first time ordering furniture online and I will definately be doing it again.
G. Dunham - Arizona
"This item was ordered for my daughter's birthday.
She was very pleased with the desk and it suited her needs very well. The gentlemen who delivered it were very nice and thourough with their dellivery. I would order again from you."
nancy drumheller - virginia
"Excellent quality furniture and great service! I'm very happy."
Dhurata - New York
"After many frustrations and almost resorting to legal action, I've finally found an online furniture retailer that I can trust. Furniture-Savings.com inspired confidence by having an unprecedented A+, BBB accreditation, referenceable physical location, and professional employees that were truly helpful.
Just as it's mentioned in the FAQs, my AICO Oppulente dinette and china cabinet arrived in exactly 4 weeks. I cannot be more pleased with this set. I found that the pictures on site accurately displays how the set actually looks. I'm still in disbelief that this set is actually real :D Thanks to all at Furniture-Savings.com you guys RAWK!!!!!!!!!"
Timsy - Colorado