"Very satisfied customer. Ordering was easy. The delivery and setup by Paul and Preston from Reliable Trucking was top-notch.
Will definitely buy from again."
Joshua B. - Louisiana
"I have to say that despite some unexpected issues with both the furniture and the deliveries, Fritz Smith (the Owner) was never looking for a way to run from taking responsibility. Many of his competitors would not have attended to the issues as well as Fritz did. Because of that, I am strongly endorsing Furniture Savings as an ethical and responsible company to do business with and one can feel assured that their business is appreciated and earned. F-S turned what could have been a negative rating into a definite A rating by us!"
Gary Wilsher - Arizona
"i have placed 2 orders and am very pleased with my furniture!
This was the 1st time I had order on line, so I checked with the BBB about Funiture Savings and decided I would take a chance.... I very glad I did!
From the person whom I first spoke to, who answered all my questions, to the delivery personnel, who were here when they said they would and were very quick insetting up.
I will continue to place orders for the rest of my home and highly recommend you!
Ellie G - tx
"This week I received my Legacy Cottage Hill dining room set. I took a leap of faith and ordered it sight unseen. I am absolutely thrilled with it. The quality is very good. As far as Furniture-Savings, they are the best online company I have dealt with. Their prices are great, customer service is superb, and the delivery was right on time. Yhanks for a great experience and an a dining room set I will enjoy for years to come!"
Mary Jo Di Benedetto - South Carolina
"My Vaughan Bassett Light Oak Lane night tables just arrived. I was blown away by the quality of the tables alone--I can't imagine this same splendid, sumptuous wood on the bed, dresser and rest of the furniture. What other company will let you get nighttables apart from the bed, as I cannot afford to buy everything at once. This company means business and I'll be glad to order the rest of this beautiful bedroom set, one gorgeous piece at a time."
Mike - NC
"Great experience dealing with this company. We bought the same furniture we found at a local retail store, for less than 50% of their price. Since the price difference was so dramatic, I was a bit skeptical of ordering. However, your very knowledgeable staff took care of those unfounded fears immediately.
We received the furniture in a timely manner, and the crew did a great job of setting it up.
The only complaint I have is that the crew didn't haul off the boxes after delivery. That was supposed to be part of the delivery. Other than that, I am completely satisfied and have recommended you to others already.
Rex D. - Texas
"We received our furniture but the sofa was red instead of beige. We decided to keep the furniture because we need it for the holidays but we were disappointed that such a mistake was made. We also expected arm rest covers with the furniture and they also were missing. Overall not satisfied with the order.
*** Store Reply: We are very sorry for the problem. The wrong color is completly our fault. I am glad we were able to speak on the phone and resolve the problem. The arm rest covers are being sent out to you via Fedex at no charge.(Arm rest covers are no longer included from the mfg.).
Customer: This is in addition to my previous feedback. I talked to Fritz Smith about the problem and I was very pleased with the way he handled the issue. I think you are very lucky to have Mr. Smith working for you."
Rinaldo tedeschi - ct.
"Excellent service. Placed my order the day after Thanksgiving and it was delivered Dec. 22nd. I will definitely recommend Furniture-Savings.com to my friends and neighbors. I'd priced my order with other companies and saved myself $600."
Pat Roberts - Texas
"My Kincaid dining room set is beautiful!! The delivery went just perfect!! I will tell everyone about the quality, great service and easy ordering!!! Thank you so much!!"
Janice VanBrunt - Oklahoma
"We ordered a table 6 chairs and 3 barstools from the American Drew-Camden collectionon January 7,2012. Our order arrived May 9, 2012 at 10:40pm. The furniture is beautiful, great deal as long as you are not in a hurry for it to arrive. The delivery men were very kind and respectful. I do wish they would have put something over there shoes when in my home.
Store Reply - We are glad to see you were happy with that American Drew table set. We apologize for the mfg. delay. Most deliveries happen in 4-8 weeks but from time to time, it does take longer but we will always keep you updated with the status of the order via emails. Thank you again for your business."
A.M. - PA
Was very excited! Delivery truck arrived on schedule 2:15 on April 16th 2013pm. But no item (Broyhill bed) One said "it was not on the truck." As you can imagine, this is more than an inconvenience. Furniture was moved. Mattresses were vertical and waiting bed. As I could not move them back, I was thinking of sleeping on couch indefinitely. Then I heard the doorbell. Drivers for Reliable trucking, Rob and Jason had to completely unload their truck. They found our beautiful bed! Thank you for great professional drivers who deliver beautiful furniture with excellent service!
Harvey / Mrs. Dee Shrum
We are always glad to hear stories of our drivers going "above and beyond".
Thank you again for your business,
Harvey / Mrs. Dee S. - California
"I purchase the Kincaid gatherings bureau. I love it, a piece a good quality furniture. I also want to give rave reviews to the delivery people. Very careful with the furniture, it came wrapped in bubble wrap and then put into a sealed box. They were very careful unwrapping it and bringing it in. They we're both very kind polite people."
Susie - Illinois
"One of the chairs arrived damaged, the leg mount is cracked. I will repair it myself.
There also is a small chunk of wood out of th edge of the tables leaf.
I was very satisfied with your service. The furniture looks great.
The Manufacturer was Legacy."
Jim Witkowski - Wisconsin
I just want to thank you for the great product and great delivery service!
It was my first time to buy furniture online, I was not sure if it would be a good experience when I was placing the order online. It turned out the table and chairs are exactly what I saw online and the delivery and setup was great. Now we are enjoying our new dining set, they look wonderful!
Dana Jian - Ohio
"Just want to say that ordering from you was a great experience. It took 4 weeks to get my table but i was quoted up to 8 weeks so I was very happy I got it early. Simple, easy, reliable company. Thank you so much for helping me complete my living room. The delivery guys were so nice, super friendly. Put my table together and put it where I wanted it in the room. Overall excellent company to work with for furniture needs. I would buy from again!"
Sarah - Florida
"Excellent price, excellent service and excellent delivery."
D. Ehlers,M.D. - Ca
"The process, from purchase to delivery, couldn't have been more pleasant. Your sales staff was knowledgeable and helpful and your delivery team was wonderful.
We'll certainly be back for our next furniture purchase."
Art W. - NC
"I am so pleased with my new piece of furniture. It is exactly what I wanted. The delivery was much faster than I expected. The gentlemen who delivered the piece arrived when they said they would and were very careful when placing it in our home. They were efficient and very pleasant to deal with.
If I am in need of furniture again this will be the first place I look and will definitly recommend them to others!
Mary Oubre - Louisiana
"Your very courteous staff made this new type of transaction for me so simple. Very pleased with the whole process, other than my delivery was delayed over a week. Furniture arrived great though, and the delivery personnel were very quick and courteous. Will consider other purchases in the future."
PATRICIA - Illinois
"This was our first experience in ordering such a large purchase online.
Jason was very courteous and answered all our questions. Delivery was ahead of schedule. We were please with the setup which was personally supervised by Jason assisted by Cliff ... Thanks again"
Eric & Stephanie - New Jersey
"We could not have been more pleased. The price and quality is amazing. Everything about the order was taken care of in a very professional manner. The delivery was right on time with extremely move movers. Thank you!"
VIRGINIA STEWART - TEXAS
"I can't believe how easy it was to fix my bureau drawer.
The Kenlin installation and troubleshooting videos made it simple.
Sunday my drawer wouldn't slide back in. I flipped the drawer over, saw what part was broken and it said Kenlin slide ll on it. I went online, found it immediately, ordered the part and 3 days later my drawer is fixed!!!!!
I wanted to thank you for making that task simple, quick, and inexpensive for me.
L. Lewis - MA
"Ordered a Broyhill sofa and 2 chairs. Price was great, delivery was quick and the service was excellent. The company who delivered were professional and courteous.
Overall a very positive experience."
John - New York
"Received my Legacy/Evolution bedroom set on Sunday and I am so pleased. Trevor was awesome - patient (I changed my mind a couple of times) and very knowledgeable. The set is gorgeous, the delivery was on time and the men were corteous and professional. I will definitely purchase from Furniture-Savings.com whenever I need more furniture, and I have already recommended the site to several of my friends. 12/23/13"
Barb Milton - New Jersey
"We purchased furniture from the Michael Amini Collection (AICO). We purchased four pieces of the sectional sofa from the Toledo collection, and two leopard print chairs from the Trevi collection. We just had the furniture delivered, but are not putting it to use yet, since we are still remodeling part of our house. We have the furniture stored and covered in a finished room. But, the quality, and beauty of each piece is exceptional. Our salesperson at Furniture-Savings.com was Jason. I was very satisfied with his courteous service, and the overall service of the company. The delivery men were also very courteous, and accommodated us wonderfully, especially since we live on terraced ground with a lot of steps. Even the people at AICO, where the furniture is manufactured, couldn't have been more helpful. I needed "exact" measurements of one of the pieces of the sofa, to make sure it would fit properly in a particular place, and they were most accommodating, and very prompt in getting"
Geraldine Brosky - Pennsylvania
"I had a very insignificant issue with my Broyhill Hollander Leather Sofa. I contacted Broyhill and they told me that the sofa was still under warranty so I should contact my seller (Furniture-Savings)
Jason Council was my individual salesperson.
He went so far beyond what was required to help me that I almost don't have words to describe what an incredible company this is.
DO NOT HESITATE TO DO BUSINESS WITH THESE PEOPLE.
There is literally no risk in dealing with them.
Make sure to ask for Jason when you do."
Steve - South Carolina
"I really like my Concord Pub dining room set by Legacy although I do have a couple of complaints. I ordered this unit in March knowing it was on back order, but I did not receive it until the third week of July. A bit longer than I expected. The day of delivery the delivery men did not get here until after 9 pm. I waited all day. A phone call would have been appreciated. The table itself does not sit level. And it is not due to my floor being unlevel. Two legs are considerably shorter than the others and it wobbles. The service man told us to but some tabs to put under the legs but the next day my husband checked the legs and determined they were hollow and have a large hole in them which will make this difficult to fix. I do not feel this should be our responsiblity.
I talked several times to phone reps from your company and they were all very friendly and helpful. They answered all my questions and assured me that the furniture was still available - just on back order. The deliv"
Diane Estes - California
"Excellent experience! The furniture was in perfect condition. The order was correct the first time. The delivery was fast and efficient. I will be using this site for all my furniture needs."
John Baxmeyer - Illinois
"We purchased the Vaughan Bassett New Haven Bedroom Suite. We couldn't be happier! Easiest furniture purchase ever!! Ordering was easy, regular update emails and fast delivery when furniture was ready. The guys doing the delivery and set up did a great job, neat & fast. I will definitely recommend your website to family and friends. Vaughan Bassett furniture is made in USA and is top quality furniture!!!"
Susan C. - Virginia
"My AICO Reneau King Platform storage bed was delivered today exactly 4 weeks and 4 days after I ordered it on May 8, 2010. Drew, Cliff and Chase were the delivery men, they showed up on time, went right to work and did a wonderful job, professional from beginning to end. I could not wait to add my glowing review to the others on the site. The manufacturers represented here are top notch, the AICO Reneau collection is simple, but gorgeous. I would highly recommend furniture-savings.com to anyone. I can't wait to order more."
K Williams - SC
"This will be my first and probably only stop for any furniture needs in the future! Everything, from the initial phone call to place the order until the delivery service left has been an easy and pleasant experience, plus FurnitureSavings.com had the best prices for what I bought, and trust me, I shopped around.
I placed my order and received an email confirmation with explicit instructions explaining every step of the process, leaving no question unanswered. I was told that the normal time frame for delivery was 4-6 weeks, but at the time I placed the order they said that deliveries were averaging about 5 weeks. My furniture arrived in just about 4 weeks.
Two days before delivery I received a phone call from the delivery service calling to schedule the delivery. I was told the delivery men would call when they were about 1 hour away. They arrived right on time; I was given a window of 9:00 am - 12:00 pm and they were here right at 9:00. They didn't call, but in reality I ne"
Maureen E Lynn - New Jersey
"We are very happy with the Kincaid Sideboard we ordered through you. Delivery took a while but we understand that shipping cross country can be challenging. Thank you for keeping us informed re: delivery time. Your staff and the staff at the delivery service were very professional."
Jeanne Arago - Oregon
"The entire buying process was wonderful! The furniture is beautiful. When it was delivered a noticed a very small chip in one of the dresser. The delivery mean patched it up and I could not even tell where the nick was.
I will be ordering again!"
Rosemary Armento - New Jersey
"Our compliments to Furniture-Savings.com. Great pricing and you did all you said you would do. We just have one problem/comment and that is on the manufacturer. All arrived in good condition except for the door latches/clips. These are of very poor quality as the small twin rollers on the cabinet that the "pins" on the doors slip into move around and will not stay aligned so the doors will close and hold. We have tried to be very careful and close the doors gently, having to adjust the rollers almost every time we need to close the doors. Even then we miss sometimes and have bent two of the rollers beyond repair. These should be tossed from the design and replaced with magnets or some other quality holders.
I will be contacting Kinkaid to ask if there is something they will do.
Sharon Frazier - California
"Everything went very well as expected !!!!"
Ken kozak - New Jersey
"The Vaughan Bassett Cottage Collection bedroom set I had delivered was on time, in a professional manner, and with the "white glove" set up as promised. The delivery guys took the boxes with them, so no clean up by me was required. Furniture arrived in perfect conditon. Would highly recommend."
Mary - GA
"I bought a Vaughan Bassett LaFitte Flame King bedroom suite because it was Made in USA. It is not high-end furniture but it is of good quality with good drawer guides. It meets my needs for a reasonable price. I would buy Vaughan Bassett again for this reason. Because the furniture came direct from NC it came pretty quickly and without damage. The service from Furniture-Savings exceeded my expectations. The deliverymen were extremely careful with the product and even installed the hardware. If I could give furniture-savings 6 stars I would."
Guy DeBryan - Georgia
"Just received our furniture. It is absolutely beautiful! It arrived in just under 6 weeks. The whole experience has been awesome! Wasn't sure about ordering furniture on line but we saved so much money it was worth a try. The delivery guys were very professional and did a great job. They even helped us put our door back together. We are so happy!!! I highly recommend this company to everyone. Our AICO Essex manor furniture is absolutely beautiful!!!"
Patricia Bauer - New York
"Hat's off to you. I was very apprehensive about purchasing a bedroom set over the internet without someone I knew giving a reference. After speaking with Jason I felt confident with your company and boy did I make the right decision. I now have my furniture when scheduled, Jason took care of my changes, always called me back when I called and now I am a happy camper. Thank you and Jason for everything."
A. Rogers - New Jersey
"Delighted with my Vaughan Bassett bedroom set. My order was received and set-up in perfect condition. I will order again from this web site. Great experience."
Mary - Maryland
"I absolutely love the Aico Eden furniture. It is more than what I imagined, and the white glove delivery service added the final touch. I am very pleased with my purchase. Thanks!"
GLENDA CODDETTE - GEORGIA
"I purchased the Ozark dining set made by A-American and it's just beautiful. Solid mango wood. I would recommend Furnitue-Savings 100 percent. They have an awesome selection and the prices are unbeatable for the quality and service you get."
Sue Simonetti - Nevada
"I ordered 6 pieces of Kincaid furniture and it is so beautiful, we are really really pleased with the quality and service received. Everything was shipped together & arrived sooner than expected. The furniture is so much prettier in person - I couldn't be happier with this purchase. I would definately shop here again."
Denise - OH
"I was very pleased with the service we received from the two men that delivered our armoire. They delivered it a day ahead of the original date, which I appreciated very mcuh.
The armoire was as pictured online and details were as stated including color. Am very pleased with it."
Lucille Usher - iowa
"Furniture-Savings .com is an awesome website! The staff was so helpful and polite and ordering online was a great experience! Shipping and delivery was great as well. I love my furniture!"
Danielle - New York
"Very pleased with all aspects of ordering, customer service and condition of merchandise upon delivery.
Bernhardt Normandie Manor Cal King Upholstered bed"
Kathi Haas - Arizona
"These people have restored my faith in online retailers. Long story short. I got burned by another furniture store. However, good things come to those who wait. My sales person Fritz Smith went out of his way to help me and get my order delivered by Christmas. I'm so pleased with my purchase, and the helpful nature of the people at this store. All were very professional and courteous. I'm going to be a regular customer and would recommend this store to others."
Helen - Pa
"I recently picked up my Mt. Vernon filing cabinet and brought it home from Greensboro. I am sure it will function very well and it looks good; however, I was surprized to find out from the shipping box that it was made in China. I do not recall reading any of the information on this cabinet before I ordered it that it was made in China.
Unfortunately these days, most furniture items are made overseas. We do carry a large number of items that are Made in the USA and on those pages, we are proudly display "Made in America"."
John Hatton - Pennsylvania
"I purchased the Paula Deen bedroom suite and love it. The delivery was three weeks earlier than expected and the delivery personnel was polite and efficient. The only problem, which I discovered this week, is that the bed slates/frame does not rest on the floor; they are about 2" from the floor. Due to physical medical situation, I am unable to correct this problem myself and am waiting on someone to dismantle the bed to fix the mistake. Although this brand of furniture is heavily over priced, it is gorgeous, heavy, and bigger than most furniture. I love it."
Merry-Lynn - VA
"I apologize for not writing you sooner. I ordered Aico livingroom furniture,plus other
furniture in may,2010, over $12000.00 worth. It took 6 month for me to receive the furniture. The delivery men were friendly,
prompt, courteous and professional, however, i did not
need(want) to dispose of packaging and cartons, it took up to two days to cut up and tie up. Still I have to give you five stars ,I love the furniture so very much. JB
***** Store Reply *****
We apologize for the debris being left. Starting May 1st 2011, the delivery service men are supposed to remove ALL the debris upon delivery."
J. B - Michigan