"Purchased Vaughan Bassett-Forsyth Collection, Medium Oak bed frame with end drawers.
Very happy with my purchase"
Michael Gleason - Michigan
"Overall, a wonderful experience! Absolutely the best price I found anywhere, great customer service, my new Vaughn-Bassett Cottage Cherry Triple Dresser and nightstand are beautiful, so much nicer that I expected, just stunning to look at! Delivery went very smoothly, actually arrived day early so I wasn't quite ready for it but the courteous and friendly delivery company offered to help me get my room ready for the new furniture!!
I am impressed with my entire experience with Furniture-Savings.com and I plan to purchase a Broyhill living room set in the very near future. I have confidently recommended you to everyone I know, this is the place to go, with confidence!!
Thanks so much :)"
Lori Morin - CT
"Ordering from Furniture-Savings.com was a great experience. The price and service are second-to-none. I special ordered a couch, which arrived today. The couch itself turned out like we ordered. However, there was an error in couch pillow order. We ordered 2 pillows of a jack-knife pattern and 2 of a different pattern. We received 3 jack knife pillows and 1 of a different pattern.
The delivery of the couch came much sooner than anticipated, obviously a good thing at this time of year. However, I must say the delivery guys did not have clean hands upon their in-home setup. There are numerous dirt marks all over the couch from their handling. Furthermore, there was a grease stain on one of the seat coushions that has been returned to be professionally cleaned. All of this was reported on the signed delivery receipt and seems to be taken care of. We will see how good the wife is at removing the dirt marks.
Overall, I am satisfied with the service, product, and prices from furniture"
William Hicks - Texas
"Great place to buy from.....excellent communication throughout the purchase and delivery process. Our Vaughan-Bassett Oak River bedroom furniture is beautiful - looks just like I expected. Really good value. Thank you!"
RBuhrman - Maryland
"Best Furniture Ever! Really worth the price. High Quality!"
William - NY
"I must admit that I was a bit apprehensive about during an online order,but to my suprise ,it was a total satisfying experience.I odered a 3 piece coffee table set,(Liberty MFG,the victorian group and it is stunning.The curved legs and the wood gives my room a high dollar look.I am completely satisfied with making that choice.
I was also impressed with the white glove delivery service,those guys were great,timely and did professional work.I cannot recall their names,but (Reliable Trucking) Kudos to the two delivery guys ."
Ida morgan - TN
"I really like my Concord Pub dining room set by Legacy although I do have a couple of complaints. I ordered this unit in March knowing it was on back order, but I did not receive it until the third week of July. A bit longer than I expected. The day of delivery the delivery men did not get here until after 9 pm. I waited all day. A phone call would have been appreciated. The table itself does not sit level. And it is not due to my floor being unlevel. Two legs are considerably shorter than the others and it wobbles. The service man told us to but some tabs to put under the legs but the next day my husband checked the legs and determined they were hollow and have a large hole in them which will make this difficult to fix. I do not feel this should be our responsiblity.
I talked several times to phone reps from your company and they were all very friendly and helpful. They answered all my questions and assured me that the furniture was still available - just on back order. The deliv"
Diane Estes - California
"We purchased the Largo Monterey bedroom set and we love it! I was a little nervous ordering the furniture online, but was very happy with the service and pricing. All went smoothly with delivery and setup also. We wouldn't hesitate to use Furniture Savings again!"
Carol - Missouri
"We apologize for not writing you sooner. We received the replacement nightstand last week and it was received in excellent condition. We wanted to thank you and Furniture Savings for your commitment to customer service and your attention to detail. We will certainly buy from you company again and recommend you highly."
Paul and Susan L. - MD
"Very helpful sales team and furniture was delivered without damage. Your prices are also reasonable."
Theresa Hughes - MD
"Great Service! delivery folks were excellent."
Lee Calvert - Virginia
"Wonderful, reliable service. I wasn't sure if I would like the color, so your customer service sent me a swatch - that was very helpful. When the sofa and chair I ordered arrived, it was even nicer than I thought it would be. Really good quality. And the delivery people were very prompt, courteous, and professional."
A.Blake - NY
"I am more than happy with my experience with your company and with the whole delivery process. My new furniture is great. It is the bedroom furniture from the Antigua collection from American Drew Furniture.
I would recommend your company to anyone. Thanks so much."
Linda Buttacavoli - New York
"You must shop w/ Furniture Savings, as they have great pricing, honest and respond to any questions / issues. I placed an order w/ another online company for exact same furniture (thought I was getting best deal). Company went out of business, but never contacted me nor credited my account / card. Good thing I use AMEX as they credited my account after 30 days of dispute.
Wish I had used Furniture Savings up front. They have good standing w/ BBB.
I will purchase more furniture in the future. No need to waster your time shopping at the over priced local stores, they won't beat or match these prices.
Thank you Furniture Savings, we are very pleased w/ our new bedroom set."
JOHN STRAIN - South Carolina
"Largo marseille sleigh bed. Although I thought the bed would never arrive..it's here and we completely love it. Well made ( even by my husbands very high standards) and very beautiful.
It definitely says " I am a classic sleigh bed" it will be beautiful in our Victorian house when we move back home. I would have given all stars but I felt customer service was pretty vague regarding arrival date. And not reassuring at all. I've never ordered sight unseen and I needed a little assurance. Otherwise all was as promised."
Rebeccah Brown - Maryland
"Great sellers. Would highly recommend. Thank you."
Rano Kromina - New York
"Excellent service. Here's the best part. Our new furniture came in cardboard boxes. When the delivery truck arrived, my husband said, "Something else that needs put together." I just waited and patiently watched as the delivery people promptly put the furniture together, carried out the delivery boxes and was ready to leave in just a little time. Nothing for my husband to put together or clean up."
June - West Virginia
"LOVE the bed and your prices are amazing. And the delivery was fine, however, the guys who put the bed together did a terrible job. NOTHING was tightened, and the bunk bed was swaying when I leaned on it. We had to take the mattresses off and re-tighten every bolt. AFTER tipping them.
Quality of the furniture is great (5 stars), the delivery aspect needs some serious work.
***** Store reply *****
We apologize for the delivery men not "finishing" the job. I spoke with them and they got all the bolts started and when they went down to get tools to finish, they got side-tracked and forgot to go back. We thank you for your business. "
Lori sawyer - NJ
"They delivered when I did not think they would it was. Snowing they arrived ahead of time and every piece was perfect I had my doubts being a 100lb glass that went on desk, but not a scratch. Truck driver and his helper were excellent made my wife eyes light up when she got home. Best price anywhere, and will put them number one in my book."
M Hammer - Michigan
"I purchased the Monte Carlo II Silver pearl Queen bed two side tables and a dresser. However it did not come with the metal canopy pictured with the bed. I believe it should have been included...
***** Store Reply *****
We apologize for the mix-up. We had left the canopy off the order on accident. It has been ordered and will be delivered as quickly as possible. Per your request, we will deliver it with your new order."
Joseph M Spiteri - Illinois
"WE purchased the Laredo Marseille King bed and it is a solid beautiful well made bed. The price on Furniture Savings website beat out our local competition by about $400. Amazing. We got the bed we wanted at the price we wanted. The sales people including our salesman, Trevor was so easy to work with and answer my calls and questions. He said the order would take about 4 weeks and it arrived exactly in 4 weeks. The trucking company that delivered the bed was very professional and courteous and on time. We would not hesitate to order from Furniture-Savings in the future. Thanks for a great purchase."
C W - Alabama
"I ordered Aico Furniture's Hollywood Swank and it is awesome. The delivery date was just outside of the 2 week window of me receiving notification that furniture had arrived locally. The delivery crew didn't know initially how to assemble everything but they figured it out and it appears to be perfect. It took them over 2 hours to set-up bed and dresser but I am pleased with the final product.
They remove the packing materials promptly. I received beautiful, well designed furniture at discount of retail with an easy pay-out plan. Very happy!"
Brenda Cooper - GA
"Furniture arrived in timely manner. Movers were polite and efficient. Love the furniture. Exactly what I needed. Thanks"
Sherylle - Michigan
"This was our first internet furniture purchase. We ordered the Broyhill Mardella dining room table, chairs, and china cabinet. The price was great. The entire experience was smooth-- from the initial phone call to the delivery. The White Glove delivery was excellent. The furniture was assembled and placed, the boxes were removed. The deliverymen were very polite. We are very happy with our furniture. It is darker than the photos, but we like it better that way."
Ken - Virginia
"Thank you for the update and yes I LOVE LOVE LOVE the furniture! It's much prettier than I even imagined it could be! And he gentlemen who delivered it were so sweet! The whole experience has been great."
Ms. Peterson - CA
"Great service. Received items promptly. Also great prices. I would definitely use you again and would recommend to others."
Ann marie roberts - Ny
"Price point was excellent, furniture arrived in a timely manner however the delivery company re-scheduled twice. Once we finally received the furniture on the 3rd time everything was fine."
Jared - Alabama
"My three pieces of Vaughan-Bassett Bedford Falls Collection arrived in three weeks and was perfect!! Ordering was a breeze, delivery service was excellent, salesperson was helpful and courteous and prices can't be beat. Best experience I've had buying furniture. I will definately be back."
Brenda - Pennsylvania
"Let me first say that I was skeptical about buying on-line and must have called 4 or 5 times. I also did some research about the ratings on Better Business Bureau. I finally committed and my expectations were surpassed. As a person that is some what overly critical about detail, craftsmanship and service I was extremely delighted. The customer service was beyond all others and the gentleman that helped us named "Jason" was absolutely the best! He was kind, sincere and accurate with his times on delivery and working a package price. I was able to save thousands off what I would have paid at a retail store in NY area for the same furniture. The quality was superb and I will buy again from this company. I highly recommend them to friends, family and any one who doubts the internet!"
Gilbert - New York
"Delighted with my Vaughan Bassett bedroom set. My order was received and set-up in perfect condition. I will order again from this web site. Great experience."
Mary - Maryland
"I purchased the Ozark dining set made by A-American and it's just beautiful. Solid mango wood. I would recommend Furnitue-Savings 100 percent. They have an awesome selection and the prices are unbeatable for the quality and service you get."
Sue Simonetti - Nevada
"The furniture is excellent! Looks beautiful in our room and I feel like I got a very good deal. Appreciated the heads up a week ahead of delivery. The delivery was a bit late and the gentlemen were in a hurry, didn't take off all the cardboard under the night stands or the middle leg of the dresser. Were they supposed to put on the knobs... no big deal, but wasn't sure. I would recommend this company to others.
Reply from Furniture-Savings.com....
We apologize for the late delivery as the men were delayed at a previous stop. Yes, our drivers were supposed to install all of the handles, I will make sure to remind them of that. The middle leg of the dresser should remain there for support.
Thank you for your business,
Karen Lockhart - New York
"Product delivered in excellent shape."
Canda - Carr
"I purchased the Grandma's Keepsake Collection from Vaughan Bassett and I couldn't love it more! The delivery men were very nice and it was overall a very easy experience. Great quality furniture, have received compliments already!"
Heather - VA
"Delivery was scheduled between 6 and 9 pm. They called about 8 pm and stated they were on the way and they arrived at about 8:45. Went straight to work and worked continuously without stop until the table was assembled and set up right in place.
The workers were professional, although if they had uniforms and neater appearance, I would have been more impressed. I can forgive this as they left NC at 5 am and had been at it a long time.
I didn't get there names but I did give them a plate of macaroni which they took with them to eat while they drove to their next job. They could not sit down to enjoy it as they had still more work to do."
mike dipaolo - GA
"I am very happy with the Liberty furniture I purchased thorugh you. It is well made with tons of storage. The process was a pleasure (especially after the terrible experience I had with another merchant) from ordering to delivery.
I would not hesitate to order from you again."
Karen Seltzer - New York
"Our compliments to Furniture-Savings.com. Great pricing and you did all you said you would do. We just have one problem/comment and that is on the manufacturer. All arrived in good condition except for the door latches/clips. These are of very poor quality as the small twin rollers on the cabinet that the "pins" on the doors slip into move around and will not stay aligned so the doors will close and hold. We have tried to be very careful and close the doors gently, having to adjust the rollers almost every time we need to close the doors. Even then we miss sometimes and have bent two of the rollers beyond repair. These should be tossed from the design and replaced with magnets or some other quality holders.
I will be contacting Kinkaid to ask if there is something they will do.
Sharon Frazier - California
"I received my Michael Amini Villa Valencia 2 X Bedside Chest, Gentleman's Chest, and Dresser Mirror. Unfortunately, I had to return the Dresser because of damage. Nevertheless, the delivery guys, Mr Johnny Jones and Mr John McGee, were very professional and assured me everything would be resolved as quickly as possible when they arrived back at the facility. Mr Johnny Jones and Mr John McGee were very professional and polite individuals and they took care to ensure my requests were address. They did a fine job and I would like to give a personal THANK YOU and request their service for my next shipment. Great job! The furniture is beautiful and I look forward to doing more business with you to secure my order for the Michael Amini Cortina Bedroom Set.
Thanks so much!
John Camps - Ohio
"I recently received an Aico electric fireplace. I just love it! I did a lot of research and found the best price with Furniture Savings. The delivery company was also very good. They arrived as scheduled, were careful with the piece and very nice. The remote was misplaced, but they sent the remote as promised and Furniture Savings was also trying to help me any way they could. A really positive experience overall. I would definately recommend these guys and the products they sell."
Marion - New Jersey
"We love our new king-size Oak Lane II-Light bed by
Vaughan Bassett. It was easy to shop on-line and it was a smooth transaction/"
Joan Suspenski - New York
"I received my furniture a lot sooner than I expected. The quality of the furniture was outstanding and so was the professionalism of the delivery service. I definitely will be ordering more furniture from Furniture Savings. I checked with the BBB before placing my order and it was remarkable that you have such a high rating. Now, I understand why. VF - New Orleans, HOME OF THE WHO DAT NATION"
Vincent - Louisiana
"We purchased the Heritage Court King Sleigh bedroom set and just love it. The quality is excellent and the furniture is absolutely gorgeous. We will definitely use your service again when we are in the market for furniture. The delivery was scheduled with my schedule and they were timely and set up carefully. We couldn't be more pleased with the service."
Andrea - Maryland
"We purchased the Vaughan Bassett New Haven Bedroom Suite. We couldn't be happier! Easiest furniture purchase ever!! Ordering was easy, regular update emails and fast delivery when furniture was ready. The guys doing the delivery and set up did a great job, neat & fast. I will definitely recommend your website to family and friends. Vaughan Bassett furniture is made in USA and is top quality furniture!!!"
Susan C. - Virginia
"Hello. Just talked to Trevor G. with your company! I had to comment to someone how great he was/is! I felt like I knew him and he cared! Please let him know there are people who come through on promises of passing on kudos! He was a PLEASURE talking to!
Sincerely, Sanki Lutgring"
Sanki Lutgring - In.
"We just received our two Bernhardt Leather Recliners. The delivery company Reliable was professional and did a good job. The chairs look great and I am completely satisfied. Furniture Savings was also accurate on our set estimated delivery time frame."
Bill F. - Texas
"Delivery crew A+++(very polite and profesional)
Delivery time almost 6 weeks ,but i saved over 500$ ,so its ok.Love me new recliners.Will buy again from you .thank you."
Jaroslaw Kosiorek - NY
"Vaughn Bassett bedroom pieces were delivered 7/31/11.
I realized I signed a release but, in fact, I missed some scratches on the night stand. I have been very satisfied with everything over all from the ordering to the delivery and quality of the furniture! I would like a stain stick in the Mohawk brand, extra dark walnut. The delivery man used this on the edge of the dresser surface where the finish had rubbbed off. He said he could not leave the stick. I need one for the scratches on the nightstand. Can you send me one? Otherwise, where might I purchase one?
Thank you very much!
****** Store Reply******
Great to hear everything went well. We shipped out the requested marker this morning and you should receive it in 2-3 days.
Susan Jacobs - Arkansas
"After moving into our new home, I realized we needed to match the stools to our lovely breakfast Kincaid table and chairs, The stools were available on the Furniture-Savings.com web-site. I ordered 3 stools, they were delivered within 4 weeks. They were not left at the front door as many on site companies do but they were placed and inspected in my home. I have recommended Furniture-Savings to many of my friends and would highly recommend you to review their site when you are in the market for new furniture. Excellent customer service and same products you would buy from local furniture stores."
Kincaid - Texas
"We ordered 3 pieces of Broyhill bedroom furniture. The total cost was 2/3 of what the nearest retailer would have charged. Plus, we would have had to driven 5 hours (round trip) to order the items, and then another 5 hours to pick up the items once the retailer received them. When we called the retailer, they estimated receipt at 6-8 weeks. With Furniture-Savings we ordered on July 23 and had them delivered and set up on August 23! The person taking the order was knowledgeable, friendly, and polite. The delivery were the same. The items were delivered in perfect condition. We can't imagine every buying furniture anywhere else!"
Jim B - Colorado
"We purchased a dining set made by Legacy Furniture. The ordering process was very easy. We were kept up to date as to the status of our order and delivery times. The furniture was delivered in good condition. The furniture required minimal assembly and it was done efficiently.
We are enjoying our furniture and have had many compliments on it."
Charles Bryan - Indiana