"This was our first internet furniture purchase. We ordered the Broyhill Mardella dining room table, chairs, and china cabinet. The price was great. The entire experience was smooth-- from the initial phone call to the delivery. The White Glove delivery was excellent. The furniture was assembled and placed, the boxes were removed. The deliverymen were very polite. We are very happy with our furniture. It is darker than the photos, but we like it better that way."
Ken - Virginia
"I have had excellent experiences with Furniture-Savings.com. The furniture is good quality, and it is delivered without damage. I cannot say enough good things."
Deborah - Maryland
"Thank you very much for your professional service. I absolutely love my new bed and the price was just right! I will definitely do business again with you in the future."
Denise W. - Michigan
"I could not be more pleased and satisfied with the service and product afforded by Furniture Savings. Although, we had a problem with a damaged pedestal the transaction was handled professionally and I was able to retain the damaged table until a new one replaced it. It arrived last week and the old damaged one removed and the new pedestal is perfect and I couldn't be happier. It's seems to be difficult for most companies to deliver when everything goes smoothly and here there was a hiccup and Furniture Savings made it as pleasant as possible. Taylor was extremely courteous and helpful as well as any of the other staff that I had dealings with.
I will definitely be purchasing additional items and recommending them to all my friends.
Edna Klopfer - Connecticut
"I ordered a bench on June 15, 2014. My receipt says "Please allow 4-8 weeks (shipping to CA)".
August 12, 2014 marked 8 weeks since I placed my order.
Today is September 10, 2014. It has been 12 weeks since I placed my order. So far, I have no bench.
I did receive an email in mid-August from a company threatening to schedule a delivery with me with in the next 7-10 business days. Yesterday, the 14th business day after receiving the email, I called that delivery company and was told someone would call me in a week or so.???
Not so impressed with Furniture-Savings.com so far!
***** Store Reply ***** Ms. Hoddick, long story short on this order we did not live up to your expectations or our standards. Due to mfg. delays and shipping delays, we simply did not get the item to you as quickly as we like. We have issued a 10% discount on your order because of the extended delay without proper notification. We checked with our delivery service this morning and we are glad to hear they con"
J Hoddick - California
"My experience with every representative was positive. They were friendly and always helpful. We will recommend this business to all friends. Thank you."
Lori Forster - CT
"I was very pleased with the service we received from the two men that delivered our armoire. They delivered it a day ahead of the original date, which I appreciated very mcuh.
The armoire was as pictured online and details were as stated including color. Am very pleased with it."
Lucille Usher - iowa
"The Furniture-Savings company has the ULTIMATE is customer service.. I had to order 3 times instead of 1 time (All my fault). They sent me more product for free and even did free shipping. A;; arrived to my home within days. Where could you ever get that service from any other company. Keep up the great service. No doubt I will be using your services again !!
Each person I dealt with over the phone were the same way--- AMAZING!"
Nanci - Michigan
"We received the Vaughan-Bassett Natural Lifestyles in Merlot bedroom set on Saturday. The delivery men were polite, careful, and took away all the packaging. They even made sure each piece was in the "right" location. The set arrived in excellent condition (no damage that we could see) and is stunning! It seems to be good quality (important since it's a "big boy" set for our son) and is very attractive with nice details. From order to delivery took just under 1 month, which was a little earlier than estimated. We've already recommended furniture-savings.com to friends and family who saw photos we posted of the set after the room was set up and inquired about it."
Jessica - NC
"EVERYTHING WAS IN PERFECT ORDER IT WAS WELL WORTH THE WAIT.VERY GOOD DELIVERY SERVICE.THE FURNITURE WAS OF VERY GOOD QUALITY AS SPECIFIED."
RALPH CARLSON - CONN
"The Vaughan Bassett Cottage Collection bedroom set I had delivered was on time, in a professional manner, and with the "white glove" set up as promised. The delivery guys took the boxes with them, so no clean up by me was required. Furniture arrived in perfect conditon. Would highly recommend."
Mary - GA
"My Aico bed came the day after thanksgiving!!! I absolutely love it!! It's beautiful.. Will be getting the dresser soon"
Sherry - Nevada
"We could not be happier with the service from the delivery folks. They were professional, friendly and did an excellent job setting everything up for us. My wife and I will definitely make future purchases from furniture-savings.com.
Keep doing what you are doing! We appreciate it."
Michael Stang - North Carolina
"Our experience with furniture-savings.com was great. We ordered several pieces of furniture for a very good price compared to local stores. When one of the pieces arrived damaged, customer service just asked for a few pictures and took care of everything else. Couldn't ask for anything more!"
Chris - GA
"My furniture arrived about 2 weeks ago and I am SO pleased. I was concerned about ordering online and not seeing the furniture in person, but I could not be happier. The 2 delivery men were very courteous and personable. They made sure everything was assembled and was in good working order before leaving. I will definately shop here again and have already passed the web site on to others.
Jennifer - Ohio
"Awesome service from start to finish! Great communication regarding product. I purchased the Legacy Conquistador Credenza. This item was brought in out of the country. I was notified about the timing of delivery to the states. I received updates by email and phone calls from the delivery company. Wonderful experience! Thank you!"
Amanda Cashion - KY
"Furniture was delivered within the specified time range and had an accurate update of status on what was happening with the furniture! There was great communication from the delivery people to ensure that we had a date/time that worked for us and the delivery guys were prompt - they even called when traffic was heavier than expected to say they would be 30 min later than when they had called a few hours previously. GREAT quality furniture also.
We ordered two of the 5 Drawer Chest, Bedford Falls Soft White BB94-115 Vaughan Bassett. Its great!"
Lynn - Michigan
"I just wanted you to know how happy I am w/ your service & products. My furniture was delivered yesterday, only 2 weeks after I ordered it!. I love it! The trucking company (Reliable) was wonderful, so professional & fast.
**Note by Furniture-Savings: While we try and deliver all of our orders this quickly - 90% of our orders are delivered in 3-6 weeks**
Thanks for all of your help."
Ms. Zuccarino - NJ
"We recently purchased the Beckenham BR set by Pulaski. We are higher-end consumers. I have never ordered furniture from online and was a bit nervous because I didn't see this set before buying it. Most of the stores in my area really don't carry BR sets, so it was impossible to see the quality. So, I worked with Jason and he was extremely professional and HONEST!! He actually steered me away from another BR set because he felt we would not be satisfied with the quality. (He even emailed me pictures of the inside construction.) I appreciated Jason's effort and integrity.
The Pulaski Beckenham BR Set was absolutely beautiful and the price and the quality were great! The delivery was better than expected time-wise and they were very professional. I would very highly recommend Furniture-Savings as a reputable, aim-to-please company and my experience with them was extremely pleasant.
The only other comments are is that the color of the BR set was pictured differently than "
Lorie and Ben Mena - New Jersey
"We apologize for not writing you sooner. We received the replacement nightstand last week and it was received in excellent condition. We wanted to thank you and Furniture Savings for your commitment to customer service and your attention to detail. We will certainly buy from you company again and recommend you highly."
Paul and Susan L. - MD
"We just received our two Bernhardt Leather Recliners. The delivery company Reliable was professional and did a good job. The chairs look great and I am completely satisfied. Furniture Savings was also accurate on our set estimated delivery time frame."
Bill F. - Texas
"I received my Vaughn Bassett bed on Monday. The men who delivered it were amazing! Carried all the pieces down our long narrow driveway and assembled the bed in "minutes." We love the bed and it looks wonderful! Thank you for a great and affordable experience!
Although its scarey ordering a large piece of furniture unseen in a store online, I was more than pleased with the results. I would highly recommend your company to any of my friends or family.
Rogers Family - Georgia
"This was our first experience in ordering such a large purchase online.
Jason was very courteous and answered all our questions. Delivery was ahead of schedule. We were please with the setup which was personally supervised by Jason assisted by Cliff ... Thanks again"
Eric & Stephanie - New Jersey
"Our bedroom furniture (Largo Marseille) was delivered in a very timely manner by extremely polite delivery men; the price was better than the sale price at our local furniture store; AND the pieces were more beautiful than in the picture online. We're very pleased!! We love them all!"
Terri Freeman - Virginia
"After having a very bad experience with another company, I can honestly say this transaction was first-rate! The Pulaski Ashton Park set is great, as is the Soflex Leather Diamond Set and the Samuel Lawrence Farrington bedroom set. All of it arrived in perfect condition, and the bedroom furniture was professionally assembled. FurnitureSavings.com is absolutely the Real Deal! Buy with confidence! I would do it again in a heartbeat."
Scott - New Mexico
"I ordered the Pemberliegh sofa from the Legacy collection.The sofa is so beautiful and a true attention getter. I am so happy with it. The associates that handled my order were so helpful and courteous. When it arrived, the delivery men were having a very hard time to get it in the door. They were very careful and needed a little help because of the packaging and the size of the sofa. I am satisfied with every aspect of this transaction. Delivered on time."
Denise Shildwachter - ohio
"Just want to say that ordering from you was a great experience. It took 4 weeks to get my table but i was quoted up to 8 weeks so I was very happy I got it early. Simple, easy, reliable company. Thank you so much for helping me complete my living room. The delivery guys were so nice, super friendly. Put my table together and put it where I wanted it in the room. Overall excellent company to work with for furniture needs. I would buy from again!"
Sarah - Florida
"We found exactly what we were looking for to make our bedroom beautiful. The quality is amazing! We shopped locally and found that for the exact same pieces, buying from you we saved over $1000.00!! Your service is fabulous...we ordered our furniture on 4/1 and was told it could take up to 6 weeks but 3 weeks later it was here! Everyone we came in contact with couldn't have been nicer and the delivery people were wonderful! We will DEFINITELY shop with you again!!! Thank you!!!"
Tsingos Family - Illinois
"Great service. Received items promptly. Also great prices. I would definitely use you again and would recommend to others."
Ann marie roberts - Ny
"I purchased the Legacy Glen Cove 7 piece dining set from Trevor G. The purchase was an easy experience, and pretty good overall. The finish on this table is distressed, so don't expect it to be shiny. It's a very matte finish and looks very cottagey like I wanted. The process took about 3 weeks from sale, to delivery. That was expected. Not too bad. I was very leery about purchasing something sight un- seen and extremely nervous about the condition in which it would arrive. It arrived cross-country in good shape. The only faults I could find is that one arm chair wobbles, but, I think I can fix that by going to the Home store to get a chair leg pad. And the seams on the table top, where the leaf inserts fit are a bit gapped, and don't quite fit flush together seamlessly. This may be from being in storage, or change of weather causing shrinkage and expansion, I am not certain. Chair cushions are reasonably comfortable. Pretty good experience overall. The deliverymen used cou"
Sandra R. - Las Vegas
"I would definitely buy from Furniture Savings again. They have a great selection of furniture and very good prices. Their service is wonderful. They do everything they outline on their website. No surprises! Delivery personnel were perfect too."
Angie Turner - Ohio
"We are so happy with the Vaughan Bassett furniture we purchased from you! Love the quality of the furniture and we were very impressed with the delivery and set up! Would definately reorder from this site and recommend your business to our family and friends!"
Tara - Indiana
"Love the sideboard to match my dining room set. The hole process went smoothly. Thank you:)"
Kathy O - AZ
"Great sellers. Would highly recommend. Thank you."
Rano Kromina - New York
"We received our furniture as scheduled, OMG its AMAZINGLY BEAUTIFUL! I appreciate you all holding our furniture while our house was being built.
Kim K. - TX
"The delivery service was excellent. I bought 4 pieces of Broyhill antique attic collection. The entertainment armoire was not the piece I originally ordered but I have since found out that the armoire is no longer being made so have decided to keep what I got."
Patrice Meltzer - New York
"I can't believe how easy it was to fix my bureau drawer.
The Kenlin installation and troubleshooting videos made it simple.
Sunday my drawer wouldn't slide back in. I flipped the drawer over, saw what part was broken and it said Kenlin slide ll on it. I went online, found it immediately, ordered the part and 3 days later my drawer is fixed!!!!!
I wanted to thank you for making that task simple, quick, and inexpensive for me.
L. Lewis - MA
"We received our AICO Tides bedroom set today. We had to order it online, because we could not find a local dealer. This was our first experience with AICO and Furniture- Savings.com, and we are very pleased with both companies.
We had been searching for a bedroom set for an entire year, and had almost given up. Then, we Googled AICO, and found this web-site. Skeptically, we ordered the furniture, and the entire experience was the best we have had in 30 years!! Thank you so much. We will definately order again - and highly recommend it to our friends and family."
Jones Family - Florida
"I have only good things to say about my purchase of a Legacy Media Chest 977-7300. You had the best prices of any of the local or on-line stores I viewed and also offer a very reasonable 1/3 deposit rather than full payment when placing the order. Also, this item was available in less than 2 weeks. I used your pick up point in NC. It was a very high quality and low stress purchase experience and I will plan on buying again!"
Patricia Rackley - North Carolina
"I had wonderful experience when I bought Vaughan Bassett solid Oak queen size bedroom set. They are very honest and prompt in solving any problem you may have with your purchase. I recommend every one in need of furniture to buy from them."
Narendra - MA
"I purchased the Ozark dining set made by A-American and it's just beautiful. Solid mango wood. I would recommend Furnitue-Savings 100 percent. They have an awesome selection and the prices are unbeatable for the quality and service you get."
Sue Simonetti - Nevada
"Bought Legacy Kids furniture. Very good. However, delivery guys left the whole packaging in my property and left. I end up having to clean up after them. My suggestion is to watch them closely and make sure they take everything with them.
***** Store Reply *****
We apologize for the debris being left. Starting May 1st, the delivery service men are supposed to remove ALL the debris upon delivery."
L. Kwa - New Jersey
"I ordered a Vaughan Bassett bedroom set on Aug 2, 2013. It was delivered yesterday and is beautiful. Delivery was fast and the price was right. The only problem was that two drawers were not in their slide-in space and were very loose and hitting the drawers above. My husband was able to fix it. Delivery was great and the guys set everything up. I would definitely order from this company again."
Judy - PA
"I got my Vaughan Bassett Natural Lifestyles (in Merlot color) bedroom set yesterday - it's beautiful and the quality is much better than most of the comparably priced sets I looked at in our local stores. I couldn't be happier with it! The delivery guys were on time, courteous, and fast. They did leave all the cardboard behind, which I read in someone else's feedback that they are supposed to take with them. The dresser was also missing the little slider pegs on 2 of the legs - delivery guys put some cardboard under them to even it out and told me I could get a couple more at Home Depot. A little inconvenient, but not a big deal considering the money I saved and my satisfaction with my new set. Will definitely buy from you again. Thanks
*** Store Reply ***
We apologize for the drivers leaving the boxes. We have an arangement with the delivery service for them to remove all packaging materials. In some cases, they will ask if they can leave the packagin but unless they are told ""
Rebecca - Wisconsin
"I must admit, I was very apprehensive to order furniture online as I never make a major purchase site-unseen. However, I had visited a local store and saw the quality of the Vaughn Bassett furniture, but wasn't impressed with the specific bedroom group at the store. So I decided to look online for other styles in this line. Needless to say, I found the perfect bedroom set and ordered it the next day, giving myself the night to think about it. I absolutely love it!!!! Not only did the furniture arrive as scheduled, but it was delivered early and in perfect condition-not a scratch! I am so excited that I've found my go-to furniture store!!!! Thank you so much for your excellent service!"
Donna - Delaware
"I have never ordered furniture online before and was apprehensive about the whole process. Yesterday the semi arrived and the two men carefully unwrapped everything outside and they carried it and set it up exactly where I wanted it. I had ordered Vaughn-Bassett bedroom set and the quality was superb."
Patrick - Illinois
"I purchased a nightstand and chest from the Vaughan Bassett cottage range. I was a little nervous about ordering online since I had never seen the furniture in person and was hesitant because it could have taken months to arrive.
Now that the furniture is here, I'm really glad I ordered it! Besides saving a lot of money off the retail price, the items came a lot sooner than expected; I think it took about 5 weeks total. I was kept up to date by emails to let me know what stage my furniture was at, and the week of the delivery I was called and told when to expect the truck.
The drivers arrived exactly on time, and they were courteous and efficient. They got the furniture set up and in position in just a few minutes, and did not do any damage to the house in the process.
All in all, I was really impressed! I'll definitely use this site again if I need to buy more furniture. Thanks a lot."
Jenna - Michigan
"The process, from purchase to delivery, couldn't have been more pleasant. Your sales staff was knowledgeable and helpful and your delivery team was wonderful.
We'll certainly be back for our next furniture purchase."
Art W. - NC
"Loved the new bed....quality in every way...delivery in a time frame that was promised. Well pleased and would buy from again. Furniture looks as good as the picture. Five star all the way! I have found a wonderful furniture store to buy from on line...thanks!"
Claudette Anserson - florida
"We purchased a bedroom set from the Vaughan Bassett company. The collection is Reflections. Delivery was 2 weeks before the date that we were told!!! We shopped locally to get an idea of what we wanted. Your price beat every place that we looked!! We are very happy with our purchase and your delivery men did a wonderful job!! Thanks so much!"
Don and Sue - NJ