"We could not be happier with the service from the delivery folks. They were professional, friendly and did an excellent job setting everything up for us. My wife and I will definitely make future purchases from furniture-savings.com.
Keep doing what you are doing! We appreciate it."
Michael Stang - North Carolina
"We ordered a table 6 chairs and 3 barstools from the American Drew-Camden collectionon January 7,2012. Our order arrived May 9, 2012 at 10:40pm. The furniture is beautiful, great deal as long as you are not in a hurry for it to arrive. The delivery men were very kind and respectful. I do wish they would have put something over there shoes when in my home.
Store Reply - We are glad to see you were happy with that American Drew table set. We apologize for the mfg. delay. Most deliveries happen in 4-8 weeks but from time to time, it does take longer but we will always keep you updated with the status of the order via emails. Thank you again for your business."
A.M. - PA
"We just received our two Bernhardt Leather Recliners. The delivery company Reliable was professional and did a good job. The chairs look great and I am completely satisfied. Furniture Savings was also accurate on our set estimated delivery time frame."
Bill F. - Texas
"Excellent service. Placed my order the day after Thanksgiving and it was delivered Dec. 22nd. I will definitely recommend Furniture-Savings.com to my friends and neighbors. I'd priced my order with other companies and saved myself $600."
Pat Roberts - Texas
"We had a great experience with our furniture order and delivery! It was easy to order, there was great communication during the delivery process, and the delivery was even early! My husband, however, was very disappointed that the boxes were left in a huge pile on our driveway, which we had to find a way to dispose of prior to the big winter storm. We are curious about how these materials are typically disposed of.
I want to give a 5 star rating, but we didn't expect to have to dispose of all the packaging materials/boxes."
C Limentato - IL
"We love our new furniture. Everything went smoothly with our delivery. Very professional. The quality is really good. We will definitely tell others about your company. Jill"
Jill Hancock - Washington
"Thank you so much for the beautiful Torino furniture. It all looks like it was made with such care and craftsmanship. This was my second delivery and it was well worth the wait. A special thank you too to your delivery service men who have always been very polite. I look forward to doing business with you again in the future."
Lori Lara - Washington
"Our bedroom furniture (Largo Marseille) was delivered in a very timely manner by extremely polite delivery men; the price was better than the sale price at our local furniture store; AND the pieces were more beautiful than in the picture online. We're very pleased!! We love them all!"
Terri Freeman - Virginia
"We were very pleased with your service. The delivery went very well and the chairs we ordered arrived in good condition. Thank you. Marcia Pearlroth"
Ms. Pearlroth - FL
"We recently purchased a Heritage Legacy Court dining room set. It is beautiful and the quality is great! We had some defective glass in one of the doors, and these folks could not have been any better about taking care of it. The delivery men were great too. They set up the furniture and cleared all packing away. Jason was very helpful and always returned my calls while we were choosing our furniture and when I called about the glass. We saved a great deal of money with Furniture-Savings.com. We could not be happier, and we will definitely return here for our next furniture purchase!"
Maurine Gehring - Pennsylvania
"This was an awesome experience. I had originally tried to get pricing from a local furniture store for this bedroom set. After several phone calls and a couple of emails I was quoted a price much much higher and also told that it would take up to 3 months for delivery. With Furniture-savings I not only got the quality set that I wanted, but for $1000.00 cheaper and was delivered and set up in one month. The delivery guys were from South Carolina and very polite, unloaded and set up the furniture fast. I had a lot of people skeptical of an online purchase like this but to my amazement it went as smooth as silk! Thank you and I will order again if I need anything more."
Tana Vallans - Oregon
"We received our delivery just as promised and the
two gentlemen that delivered it into the house was
very good. We were real impressed with all the
services, our ordering, delivering service and the
quality of the furniture.
We will be happy to use your services again in the
future if we have a need.
Mrs. Norman Buchanan"
Norman Buchanan - Arkansas
"Furniture delivered a week ago. One of the dining chairs was not level -- had to put two felt pieces under the leg to make it level.
One of the chairs had a "blemish" on the top of the back. Delivery man had a "pen" to color it in so it looked more like a "knot hole".
Was under the impression the two leaves stored UNDER the table and could be pulled out from each end. Was a little disappointed this wasn't the case. The counter-height Legacy Logan table I saw in a local store did have the leaves under each end. Thought this table would be the same.
Overall, it looks nice in the dining room.
Delivery was smooth - drivers kept in touch regarding the delivery."
Linda Aper - Illinois
"everything went well, you will be hearing from me again and l will reccomend your services..thank you."
renee brown - ohio
"Very pleased with our merchandise. The delivery/setup personnel were punctual and very polite. Thank you for a super experience."
Katherine Slover - Alabama
"I purchased a vanity chest, triple dresser and two night stands from the Vaghan Bassett Cottage Collection and the pieces were delivered last week.
I am very pleased with the furniture which is an excellent value for the price paid and the Furniture Savings employees were very helpful and kept me undated as to the status of my order. I also visited their showroom in November to satisfy myself as to whom I was dealing with.
The delivery men were friendly and efficient so overall it was a satisfactory transaction."
jean alexander - florida
"The guys were very friendly. They were running late and made sure to call to let us know. Although you could tell they were tired, they worked hard and got the job done quickly, cleaned up and were out of there.
It was a great experience and I will use furniture-savings in the future."
Jenni Steele - Michigan
"I have several pieces by Aico collection.... Even down to my bedding ...... I love Furniture-Savings. My husband,and I are very please with them. The delivery guys were, and always very careful with your pieces. Thank you , Fritz, and Janet ! I can always count on them two.... Keisha Gray, North Carolina"
Keisha Gray - North Carolina
"Legacy Logan bed and nightstand
Delivered well within estimated window - almost early!
Delivery service was very communicative, and delivery men did a professional job with assembly and clean up
Very pleased with furniture itself
Would absolutely order from this company again"
Beth - MA
"Great service, so friendly. Amazing product and price! Delivery was easy and furniture was packaged very well. Exceeded all expectations, I was afraid of buying online but now I know where to buy in the future. Just a great overall experience."
HappyCustomer - Kentucky
"We received the Vaughan-Bassett Natural Lifestyles in Merlot bedroom set on Saturday. The delivery men were polite, careful, and took away all the packaging. They even made sure each piece was in the "right" location. The set arrived in excellent condition (no damage that we could see) and is stunning! It seems to be good quality (important since it's a "big boy" set for our son) and is very attractive with nice details. From order to delivery took just under 1 month, which was a little earlier than estimated. We've already recommended furniture-savings.com to friends and family who saw photos we posted of the set after the room was set up and inquired about it."
Jessica - NC
"This will be my first and probably only stop for any furniture needs in the future! Everything, from the initial phone call to place the order until the delivery service left has been an easy and pleasant experience, plus FurnitureSavings.com had the best prices for what I bought, and trust me, I shopped around.
I placed my order and received an email confirmation with explicit instructions explaining every step of the process, leaving no question unanswered. I was told that the normal time frame for delivery was 4-6 weeks, but at the time I placed the order they said that deliveries were averaging about 5 weeks. My furniture arrived in just about 4 weeks.
Two days before delivery I received a phone call from the delivery service calling to schedule the delivery. I was told the delivery men would call when they were about 1 hour away. They arrived right on time; I was given a window of 9:00 am - 12:00 pm and they were here right at 9:00. They didn't call, but in reality I ne"
Maureen E Lynn - New Jersey
"Very enjoyable expierence dolng business with you,every thing
John Hanifin - New Jersey
"From beginning to end a flawless process. I was always made aware of the status of the order up to and including delivery. Everything promised was delivered upon. All internet companies should hold you as the example for product and customer service. I will definitely recommend you to others"
James Suell - PA
"I ordered a Kincaid bedroom from Furniture-Savings at a great price and was delivered in few weeks. The after sale support and service is great. I will be buying more furniture in the future from Furniture-Savings."
Sam A. - Texas
"Excellent experience! The furniture was in perfect condition. The order was correct the first time. The delivery was fast and efficient. I will be using this site for all my furniture needs."
John Baxmeyer - Illinois
"Purchased Vaughan Bassett-Forsyth Collection, Medium Oak bed frame with end drawers.
Very happy with my purchase"
Michael Gleason - Michigan
Rano Kromina - Brooklyn. New York
"Dealing with FS on the phone was great. Furniture looks good.
Delivery went ok but they did not take away garbage."
glen taylor - Illinois
"We purchased two full beds set. The furniture is just beautiful, but the delivery people left all the boxes behind for me to throw away. I had a hard time finding someone to help me with all those boxes. I even gave them 30.00 tips were hoping he clean up take all those boxes out of my driveway but they didn't!**** Store Reply - We apologize that the drivers did not complete the delivery properly. They are supposed to remove ALL debris. We have contacted the delivery service to notify them of the problem so future customers will not have the same problem.****"
Sophal Pettit - Maryland
"Excellent quality furniture and great service! I'm very happy."
Dhurata - New York
"Great service. Received items promptly. Also great prices. I would definitely use you again and would recommend to others."
Ann marie roberts - Ny
"I order furniture on August 9th. Fritz, my sales person, checked and reported that the table and 6 side chair were "in stock", but the 2 arm chairs were on back order until October. It is now 5-6 weeks later and I am expecting my furniture any day.
Today, I get an email (not even the courtesy of a phone call!) advising me that all my furniture is on back order and won't be delivered until November!! I am absolutely LIVID!
Was I lied to in order to get my business! I immediately called and Fritz is not in.
That furniture should have been here within a week from now....and, like I mentioned, I did not even get the courtesy of a phone call - just an email!
***** Store Reply *****
Linda, like I mentioned on the phone. I am very sorry for the problem and delay in shipping your furniture. Both myself and an associate called before you placed your order and the mfg. had informed us the pieces were in stock. When they did not ship from the mfg. when we expected, we contacted them "
Linda - Texas
"We are thrilled with our sales and delivery experience. The furniture is exactly as we thought it would be, and the delivery service was awesome. Thanks for a very positive experience."
Tom Bigley - Florida
"I purchased bedroom furniture made by A-America from the Adamstown Collection. My wife had seen the quality of this furniture before so we knew what we were getting and we were not in a hurry. Your office kept us updated as to the status regularily and the trucking company informed us as to the delivery . They were very professional and the furniture arrived with no damage to it at all. Thanks to all of your crew for making this an enjoyable expierience."
Gary Martin - Texas
"I received my furniture a lot sooner than I expected. The quality of the furniture was outstanding and so was the professionalism of the delivery service. I definitely will be ordering more furniture from Furniture Savings. I checked with the BBB before placing my order and it was remarkable that you have such a high rating. Now, I understand why. VF - New Orleans, HOME OF THE WHO DAT NATION"
Vincent - Louisiana
"I just love my Chateau Beauvais living room set. It is even more beautiful than online. The service was great. The furniture came much sooner than I expected. My husband said that the delivery men was awesome. I definitely will be ordering again soon!!"
Veronica B - Georgia
"We happily ordered a Kincaid Gathering House cherry sideboard, but it was delivered while we were on vacation. The friend who accepted the delivery didn't notice two slight imperfections in the finish. When we returned, I called about the "dings" and Jason in Customer Service was quick to remedy the situation. A local furniture repairman took care of the marks the next morning! :)
Thank you, thank you. . .we love the piece of fine furniture."
Nancy - Ohio
"They delivered when I did not think they would it was. Snowing they arrived ahead of time and every piece was perfect I had my doubts being a 100lb glass that went on desk, but not a scratch. Truck driver and his helper were excellent made my wife eyes light up when she got home. Best price anywhere, and will put them number one in my book."
M Hammer - Michigan
"I just want to say Thank you to Jason who helped me to find a discontinued table that I looked for everywhere on internet. I called many stores and couldn't find it. I am very happy with the service and will recommend your store to my friends.
Natalya - Virginia
"Please send me a copy of the invoice for the bedroom set that I bought.
John Urubek - Illinois
"Ordering from Furniture-Savings.com was a great experience. The price and service are second-to-none. I special ordered a couch, which arrived today. The couch itself turned out like we ordered. However, there was an error in couch pillow order. We ordered 2 pillows of a jack-knife pattern and 2 of a different pattern. We received 3 jack knife pillows and 1 of a different pattern.
The delivery of the couch came much sooner than anticipated, obviously a good thing at this time of year. However, I must say the delivery guys did not have clean hands upon their in-home setup. There are numerous dirt marks all over the couch from their handling. Furthermore, there was a grease stain on one of the seat coushions that has been returned to be professionally cleaned. All of this was reported on the signed delivery receipt and seems to be taken care of. We will see how good the wife is at removing the dirt marks.
Overall, I am satisfied with the service, product, and prices from furniture"
William Hicks - Texas
"We ordered new Kincaid bedroom furniture. It is beautiful and arrived in perfect condition. The only issue we experienced is that the delivery ended up being a day later than scheduled. Thank you for the easy experience! I will recommend you to my friends and family!"
Tammie - Maryland
"We found exactly what we were looking for to make our bedroom beautiful. The quality is amazing! We shopped locally and found that for the exact same pieces, buying from you we saved over $1000.00!! Your service is fabulous...we ordered our furniture on 4/1 and was told it could take up to 6 weeks but 3 weeks later it was here! Everyone we came in contact with couldn't have been nicer and the delivery people were wonderful! We will DEFINITELY shop with you again!!! Thank you!!!"
Tsingos Family - Illinois
"furniture arrived on time as arranged by carrier. everything was well packaged and protected, no damage. the delivery men unpacked everything outside, moved items inside and assembled everything. placed the furniture where i wanted it. they hauled away all packaging, cleaned up the work area. excellent service and the furniture is as described on the website."
steve - washington
"Your service was so easy to use and the prices are excellent. When the truck broke down, you arranged another shipping service to bring it in order to minimize the delay. I would definitely recommend you (and have) and would use you again when we're ready to buy more furniture. Thanks!"
Sandra Byron - Arizona
"I purchased a gorgeous Kincaid Gathering House solid wood triple dresser from you a few months ago, and I'm just loving it. From the moment the (extremely courteous) delivery men arrived earlier than scheduled and placed it in my bedroom, it transformed the feel of the entire room. Wonderful!"
Allan N. - New York
"I received my new bedroom furnature and it is beautiful. The delivery guys were very polite and get the job done quickly with no mess. Thank you!
J Steele - Michigan
"This is the second transaction that I have had with FurnitureSavings.com I have been very please with the results. The customer service was excellent and helpful. I was skeptical about the online ordering and how the delivery would work out but the process was simple. With both deliveries the delivery service was exceptional and very helpful."
Shawana - TX
Sorry for the delay in getting this to you - as you can imagine the move to the U.K. was very busy!
I wanted to thank you for such a pleasant buying experience during the purchase of some bedroom furniture for my son. To be honest I was initially slightly worried about purchasing through the internet because I expected a lack of customer service. However in this case it was completely the opposite as your friendly, professional, helpful staff were willing to solve any issues that came up. They always managed my expectations by not only doing what they said they would do, but also by calling back at the time they said they would with a progress update on our order. I found it both refreshing and rare to deal with such a professional company that is willing to go that extra mile to help its customers. Oh, and your prices are the best around too! Thank you!"
Sarah - Hampshire. England. U.K.