"I HAVE RECEIVED MY BEAUTIFUL ESSEX MANOR DINING AND BEDROOM FURNITURE. I HAVE TOTALLY ENJOY THIS EXPERIENCES. FIRST, SALEPERSON WAS KNOWLEDGEABLE AND POLITE.SECOND, DELIVERY GUYS WERE ON TIME, HELPFUL,COURTESY,
THE FURNITURES AND MY HOME WAS HANDLE WITH CARE AND DETAIL. THIS HAVE BEEN A PLEASURE AND I THANK YOU"
STELLA TURNER - TN
"Dinig set far exceeded my expectations. Delivery was perfect. Thank you."
Audrey Nemetz - North Carolina
"Very good prices and prompt service. However color displayed on your website does not match real color of furniture. ( in our case the furniture was darker when delivered). Delivery and set up was included which makes this a fantastic deal. would definitely use your company again.
**Store Reply **
We certainly try our very best to make sure the images shown online are as true to color as possible. Due to monitor settings and lighting when catalogs pictures are taken, colors may vary slightly from picture shown on website. "
Al Sugrim - New York
"The entire buying process was wonderful! The furniture is beautiful. When it was delivered a noticed a very small chip in one of the dresser. The delivery mean patched it up and I could not even tell where the nick was.
I will be ordering again!"
Rosemary Armento - New Jersey
"We purchased two full beds set. The furniture is just beautiful, but the delivery people left all the boxes behind for me to throw away. I had a hard time finding someone to help me with all those boxes. I even gave them 30.00 tips were hoping he clean up take all those boxes out of my driveway but they didn't!**** Store Reply - We apologize that the drivers did not complete the delivery properly. They are supposed to remove ALL debris. We have contacted the delivery service to notify them of the problem so future customers will not have the same problem.****"
Sophal Pettit - Maryland
"I bought the Broyhill attic heirloom bedroom suit about 5years ago. I have moved and cannot find the instructions on how to put the metal support frames together I NEED HELP PLEASE. Oh by the way LOVE the ATTIC HEIRLOOM collection I have several pieces of it!!!!! Thanks need help sleeping in floor on mattress desperate in TN"
Tammy - Tn
"Product delivered in excellent shape."
Canda - Carr
"GREAT SERVICE!!!BEAUTIFUL BED!!!NICE PEOPLE!!!"
Ivanka - GA
"The delivery service was excellent. I bought 4 pieces of Broyhill antique attic collection. The entertainment armoire was not the piece I originally ordered but I have since found out that the armoire is no longer being made so have decided to keep what I got."
Patrice Meltzer - New York
"The Furniture-Savings company has the ULTIMATE is customer service.. I had to order 3 times instead of 1 time (All my fault). They sent me more product for free and even did free shipping. A;; arrived to my home within days. Where could you ever get that service from any other company. Keep up the great service. No doubt I will be using your services again !!
Each person I dealt with over the phone were the same way--- AMAZING!"
Nanci - Michigan
"I ordered a bench on June 15, 2014. My receipt says "Please allow 4-8 weeks (shipping to CA)".
August 12, 2014 marked 8 weeks since I placed my order.
Today is September 10, 2014. It has been 12 weeks since I placed my order. So far, I have no bench.
I did receive an email in mid-August from a company threatening to schedule a delivery with me with in the next 7-10 business days. Yesterday, the 14th business day after receiving the email, I called that delivery company and was told someone would call me in a week or so.???
Not so impressed with Furniture-Savings.com so far!
***** Store Reply ***** Ms. Hoddick, long story short on this order we did not live up to your expectations or our standards. Due to mfg. delays and shipping delays, we simply did not get the item to you as quickly as we like. We have issued a 10% discount on your order because of the extended delay without proper notification. We checked with our delivery service this morning and we are glad to hear they con"
J Hoddick - California
"They delivered when I did not think they would it was. Snowing they arrived ahead of time and every piece was perfect I had my doubts being a 100lb glass that went on desk, but not a scratch. Truck driver and his helper were excellent made my wife eyes light up when she got home. Best price anywhere, and will put them number one in my book."
M Hammer - Michigan
"Initially, I was apprehensive of ordering furniture online, but the entire process from beginning to end with furniture-savings.com has been pleasurable. They did everything they promised, from the beginning to include keeping delivery dates, to the white glove installations. Thank you furniture-savings.com I love my tables!"
Annette H. - Oklahoma
"We purchased the Paula Deen/ Down Home Molasses Entertainment Center (Console, Hutch, R- Book Case and L- Book Case) it is always scary purchasing something online without being able to touch, feel it, open drawers, ect. We couldn't be happier with our new purchase :). My only warning with this product is when measuring for the fit keep in mind the measurement are based on the molding/ trim work and not the actual openings. We have a large old school T.V. that we were concerned about the fit due to the depth of the console actually being several inches less. It all worked out in the end. We were contacted with the delivery service to inform us that the delivery will be a later in the day day due to weather, original time 10am-2pm, new time 1pm-4pm. They showed up after 7pm. The delivery representatives were very professional and put the furniture together fairly quickly and removed all the packing materials and took with them. We will MOST DEFINATELY recommend Furniture-Savings.com"
Kathy Dibblee - Washington
Was very excited! Delivery truck arrived on schedule 2:15 on April 16th 2013pm. But no item (Broyhill bed) One said "it was not on the truck." As you can imagine, this is more than an inconvenience. Furniture was moved. Mattresses were vertical and waiting bed. As I could not move them back, I was thinking of sleeping on couch indefinitely. Then I heard the doorbell. Drivers for Reliable trucking, Rob and Jason had to completely unload their truck. They found our beautiful bed! Thank you for great professional drivers who deliver beautiful furniture with excellent service!
Harvey / Mrs. Dee Shrum
We are always glad to hear stories of our drivers going "above and beyond".
Thank you again for your business,
Harvey / Mrs. Dee S. - California
"We received the Vaughan-Bassett Natural Lifestyles in Merlot bedroom set on Saturday. The delivery men were polite, careful, and took away all the packaging. They even made sure each piece was in the "right" location. The set arrived in excellent condition (no damage that we could see) and is stunning! It seems to be good quality (important since it's a "big boy" set for our son) and is very attractive with nice details. From order to delivery took just under 1 month, which was a little earlier than estimated. We've already recommended furniture-savings.com to friends and family who saw photos we posted of the set after the room was set up and inquired about it."
Jessica - NC
"We found exactly what we were looking for to make our bedroom beautiful. The quality is amazing! We shopped locally and found that for the exact same pieces, buying from you we saved over $1000.00!! Your service is fabulous...we ordered our furniture on 4/1 and was told it could take up to 6 weeks but 3 weeks later it was here! Everyone we came in contact with couldn't have been nicer and the delivery people were wonderful! We will DEFINITELY shop with you again!!! Thank you!!!"
Tsingos Family - Illinois
"Ordered from existing home in LA for delivery to new home in AR. TJ and Bryan are good people and conscientious about working in my home. Delivered on the confirmed date and time and in my case critical due to almost three hour drive to meet there for delivery! Hauled away all trash, and again critical as I had not set up trash pick up at the new home. Furniture was above my wife's expectations so naturally mine as well. American Drew-Jessica McClintock bedroom."
Floyd Wiggins - Louisiana/Arkansas
"First time user. Couldn't be more thrilled. We ordered an
entertainment center (Aico) and was very satisfied. From the first contact to the last.... unbelievable customer service!
Thank you to the delivery team as well as the order team!"
Carol - Colorado
"I ordered the Pemberliegh sofa from the Legacy collection.The sofa is so beautiful and a true attention getter. I am so happy with it. The associates that handled my order were so helpful and courteous. When it arrived, the delivery men were having a very hard time to get it in the door. They were very careful and needed a little help because of the packaging and the size of the sofa. I am satisfied with every aspect of this transaction. Delivered on time."
Denise Shildwachter - ohio
"Furniture was delivered within the specified time range and had an accurate update of status on what was happening with the furniture! There was great communication from the delivery people to ensure that we had a date/time that worked for us and the delivery guys were prompt - they even called when traffic was heavier than expected to say they would be 30 min later than when they had called a few hours previously. GREAT quality furniture also.
We ordered two of the 5 Drawer Chest, Bedford Falls Soft White BB94-115 Vaughan Bassett. Its great!"
Lynn - Michigan
"I am speechless about the quality of furniture and customer service from Furniture-savings.com. The pictures actually doesn't do the furniture the justice that it deserves. I fell in love with and purchased the Aico Cortina Bedroom set. In the picture, it looked awesome, but when it arrived, I was weak and speechless at the quality and oppulence of the pieces. I felt like a queen and that I have begun to collect pieces that should be in my will. The hidden drawers, velvet lining, and actual WOOD was all I could take. I am so happy. The customer service was out of this world! I am a customer FOR LIFE!! Thank you Fritz!!!!!!!!!"
Patricia Witherspoon - MD
"I was a little worried about buying furniture online. However, LOVE the furniture. It's even prettier than the picture. There was nothing wrong and the delivery went well. The guys were GREAT! They were personable and cleaned up after themselves. They worked HARD getting one of the pieces in, but they did it. I must admit, the experience was great and I wouldn't hesitate for a minute to order from you again."
Debra A - Virgina
"I purchased the Paula Deen bedroom suite and love it. The delivery was three weeks earlier than expected and the delivery personnel was polite and efficient. The only problem, which I discovered this week, is that the bed slates/frame does not rest on the floor; they are about 2" from the floor. Due to physical medical situation, I am unable to correct this problem myself and am waiting on someone to dismantle the bed to fix the mistake. Although this brand of furniture is heavily over priced, it is gorgeous, heavy, and bigger than most furniture. I love it."
Merry-Lynn - VA
"Great Service! delivery folks were excellent."
Lee Calvert - Virginia
"Legacy Kids Laguna Beach
Installers nicked up paint on one of our walls and missed a screw on a drawer so it wasn't functioning properly. My husband had to take apart almost the whole slat bed to get to the drawer and fix it. Furniture looks nice, but on close inspection there is a hairline crack on the mirror and paint is not perfect in some areas. Probably would not order online again. Communication from your company was prompt.
***** Store Reply ***** Ms. Richards, we apologize for the delivery men not properly installing the bed. As for the mirror, we have received the picture showing the hairline crack and have ordered a replacement that will be delivered/swapped out at no charge. Thank you,
Carla Richards - MN
"Delighted with my Vaughan Bassett bedroom set. My order was received and set-up in perfect condition. I will order again from this web site. Great experience."
Mary - Maryland
"I just wanted you to know how happy I am w/ your service & products. My furniture was delivered yesterday, only 2 weeks after I ordered it!. I love it! The trucking company (Reliable) was wonderful, so professional & fast.
**Note by Furniture-Savings: While we try and deliver all of our orders this quickly - 90% of our orders are delivered in 3-6 weeks**
Thanks for all of your help."
Ms. Zuccarino - NJ
"Miche from Florida.
Thank you Fritz and Sherry
for my Aico Venetian Bedroom Set.
Sherry I would like to let you know that you are
doing a very very good job.
Fritz was also very good at customer care.
They see the customer before they see the money. I was very happy
Miche - Florida
"Bedford Falls Merlot Bedroom Set.
Good price, good service, excellent setup and delivery! Very pleased, will use again."
Bertaut Family - Louisiana
"Ordering from Furniture-Savings.com was a great experience. The price and service are second-to-none. I special ordered a couch, which arrived today. The couch itself turned out like we ordered. However, there was an error in couch pillow order. We ordered 2 pillows of a jack-knife pattern and 2 of a different pattern. We received 3 jack knife pillows and 1 of a different pattern.
The delivery of the couch came much sooner than anticipated, obviously a good thing at this time of year. However, I must say the delivery guys did not have clean hands upon their in-home setup. There are numerous dirt marks all over the couch from their handling. Furthermore, there was a grease stain on one of the seat coushions that has been returned to be professionally cleaned. All of this was reported on the signed delivery receipt and seems to be taken care of. We will see how good the wife is at removing the dirt marks.
Overall, I am satisfied with the service, product, and prices from furniture"
William Hicks - Texas
"I really like my Concord Pub dining room set by Legacy although I do have a couple of complaints. I ordered this unit in March knowing it was on back order, but I did not receive it until the third week of July. A bit longer than I expected. The day of delivery the delivery men did not get here until after 9 pm. I waited all day. A phone call would have been appreciated. The table itself does not sit level. And it is not due to my floor being unlevel. Two legs are considerably shorter than the others and it wobbles. The service man told us to but some tabs to put under the legs but the next day my husband checked the legs and determined they were hollow and have a large hole in them which will make this difficult to fix. I do not feel this should be our responsiblity.
I talked several times to phone reps from your company and they were all very friendly and helpful. They answered all my questions and assured me that the furniture was still available - just on back order. The deliv"
Diane Estes - California
"My furniture was delivered a day before, which was great! The delivery guys were very professional and did a wonderful job in setting every thing up. Words can't describe in how beautiful my bedroom looks!The quality of the furniture is amazing!"
Tayane Koch - NJ
"I ordered my Broyhill couch site unseen, this scared me to death! But Furniture-Savings.com made this so easy. Jason was helpful in answering my questions and offered me some solutions to some issues I had, ordering online. I got my couch REALLY quickly after paying for it, the delivery was seamless!!! Set up was quick, nice guys and very efficient. Thanks for a good deal, a good couch and a great experience. My couch is gorgeous and VERY well made, I was SOOOOo relieved I can't tell you! I'll be back!"
Lanette Giese - New Mexico
"I received my Michael Amini Villa Valencia 2 X Bedside Chest, Gentleman's Chest, and Dresser Mirror. Unfortunately, I had to return the Dresser because of damage. Nevertheless, the delivery guys, Mr Johnny Jones and Mr John McGee, were very professional and assured me everything would be resolved as quickly as possible when they arrived back at the facility. Mr Johnny Jones and Mr John McGee were very professional and polite individuals and they took care to ensure my requests were address. They did a fine job and I would like to give a personal THANK YOU and request their service for my next shipment. Great job! The furniture is beautiful and I look forward to doing more business with you to secure my order for the Michael Amini Cortina Bedroom Set.
Thanks so much!
John Camps - Ohio
"I received my furniture a lot sooner than I expected. The quality of the furniture was outstanding and so was the professionalism of the delivery service. I definitely will be ordering more furniture from Furniture Savings. I checked with the BBB before placing my order and it was remarkable that you have such a high rating. Now, I understand why. VF - New Orleans, HOME OF THE WHO DAT NATION"
Vincent - Louisiana
"Overall, a wonderful experience! Absolutely the best price I found anywhere, great customer service, my new Vaughn-Bassett Cottage Cherry Triple Dresser and nightstand are beautiful, so much nicer that I expected, just stunning to look at! Delivery went very smoothly, actually arrived day early so I wasn't quite ready for it but the courteous and friendly delivery company offered to help me get my room ready for the new furniture!!
I am impressed with my entire experience with Furniture-Savings.com and I plan to purchase a Broyhill living room set in the very near future. I have confidently recommended you to everyone I know, this is the place to go, with confidence!!
Thanks so much :)"
Lori Morin - CT
"It's been about a year since I purchased a dining room set from FurnitureSavings.com with no problems. The furniture is beautiful (Legacy Vougue). I am now looking to buy furniture for another room.
While looking through the online catalog this time, I noticed this link for feedback. Although my first purchase and delivery was a year ago, I thought others might gain from my belated feedback.
I was always skeptical about buying online. My motto is "if it's too good to be true, then stay away" Anyone might think this when making a large purchase like furniture over the web. Well, I can tell you after purchasing a dining room set from FurnitureSavings.com, I am so happy that I'm back for the next purchase. This company is legit; has great customer service, great delivery service and to top it off, I saved $1800 over what it would have cost me from a local store in my state. No risk buying from them.
They are honest and out to please you!
They even went up and beyond."
Alan - New Jersey
"Delivered after 6 weeks from purchase date but I'm ok with (saved 500 $ ).love my new recliners,will buy again from You.
Delivery crew 5 stars .Thank you."
Jerry - NY
"We apologize for not writing you sooner. We received the replacement nightstand last week and it was received in excellent condition. We wanted to thank you and Furniture Savings for your commitment to customer service and your attention to detail. We will certainly buy from you company again and recommend you highly."
Paul and Susan L. - MD
"The A-America dining room arrived almost completely ready to use. The delivery men attached the legs to the table, whose two leaves were already in place to seat six, and we were set to go. The British Colonial table and chairs are solid and heavy. They look lovely in our dining room. I am very pleased with this purchase!"
Mary - North Carolina
"I ordered 20K+ furniture, and shop at many furniture stores before, but furniture-savings.com is the BEST place to shop. Their customer service is excellent, and resolves issues effectively and fast. Iíll recommend this place to all of my friends and family."
Margaret Gal - Illinois
"Great service !!"
Sandy Honz - CA
"I bought a Vaughan Bassett LaFitte Flame King bedroom suite because it was Made in USA. It is not high-end furniture but it is of good quality with good drawer guides. It meets my needs for a reasonable price. I would buy Vaughan Bassett again for this reason. Because the furniture came direct from NC it came pretty quickly and without damage. The service from Furniture-Savings exceeded my expectations. The deliverymen were extremely careful with the product and even installed the hardware. If I could give furniture-savings 6 stars I would."
Guy DeBryan - Georgia
"After many frustrations and almost resorting to legal action, I've finally found an online furniture retailer that I can trust. Furniture-Savings.com inspired confidence by having an unprecedented A+, BBB accreditation, referenceable physical location, and professional employees that were truly helpful.
Just as it's mentioned in the FAQs, my AICO Oppulente dinette and china cabinet arrived in exactly 4 weeks. I cannot be more pleased with this set. I found that the pictures on site accurately displays how the set actually looks. I'm still in disbelief that this set is actually real :D Thanks to all at Furniture-Savings.com you guys RAWK!!!!!!!!!"
Timsy - Colorado
"Excellent service. Here's the best part. Our new furniture came in cardboard boxes. When the delivery truck arrived, my husband said, "Something else that needs put together." I just waited and patiently watched as the delivery people promptly put the furniture together, carried out the delivery boxes and was ready to leave in just a little time. Nothing for my husband to put together or clean up."
June - West Virginia
"I ordered the Broyhill Zachary sofa and chairs. It is beuatiful.
I never ordered furniture online, but the process was seamless and the furniture is great!"
Terri - Pa
"We bought a table from American Drew line.
We love it. Looks even better than the picture.
A mistake had been made for the delivery but the willingness of Furniture Savings to correct it was amazing.
Will definitely by from them again."
Beth - Maryland
"I purchased a vanity chest, triple dresser and two night stands from the Vaghan Bassett Cottage Collection and the pieces were delivered last week.
I am very pleased with the furniture which is an excellent value for the price paid and the Furniture Savings employees were very helpful and kept me undated as to the status of my order. I also visited their showroom in November to satisfy myself as to whom I was dealing with.
The delivery men were friendly and efficient so overall it was a satisfactory transaction."
jean alexander - florida
"Hat's off to you. I was very apprehensive about purchasing a bedroom set over the internet without someone I knew giving a reference. After speaking with Jason I felt confident with your company and boy did I make the right decision. I now have my furniture when scheduled, Jason took care of my changes, always called me back when I called and now I am a happy camper. Thank you and Jason for everything."
A. Rogers - New Jersey