"We love our Aico piece of furniture. We ordered from the Palais Royale collection, and it is absolutely beautiful! Our delivery was a day earlier than scheduled, but the drivers communicated with us frequently so that last minute arrangements could be made to be available."
Judy Stensrud - MN
"I was a little apprehensive about buying furniture off the internet, but I fell in love with the monte carlo bedroom set from AICO. I couldn't find the entire set thru other sites, but furniture-savings was able to get the entire set together for me, and delivered it the day after we closed on our new house. One of the drawer handles was demaged in shipping, but they replaced it pretty quickly at no cost to me. I would definitely purchase from them again, and recommend them to anyone looking for quality furniture at a fair price."
Shaw-nay Crime - Georgia
"Largo marseille sleigh bed. Although I thought the bed would never arrive..it's here and we completely love it. Well made ( even by my husbands very high standards) and very beautiful.
It definitely says " I am a classic sleigh bed" it will be beautiful in our Victorian house when we move back home. I would have given all stars but I felt customer service was pretty vague regarding arrival date. And not reassuring at all. I've never ordered sight unseen and I needed a little assurance. Otherwise all was as promised."
Rebeccah Brown - Maryland
"THE TABLE IN QUESTION WAS DELIVERED IN GOOD TIME AND THE DELIVERY MEN PUT IT TOGETHER..I WAS SATISFIED WITH THE WHOLE PROCESS."
CLAIREMONT HENRY - NEW YORK
"This place is for real. Everything came within the time period promised. Headboard for bed had a manufactor issue and Furniture-Savings.com got us a new one. They did not take the money for the balance until we received the replacement headboard. Great customer service besides the best price. I will use again and tell my friends about them."
Bruce Fried - Maryland
"Legacy Logan bed and nightstand
Delivered well within estimated window - almost early!
Delivery service was very communicative, and delivery men did a professional job with assembly and clean up
Very pleased with furniture itself
Would absolutely order from this company again"
Beth - MA
"I purchased a gorgeous Kincaid Gathering House solid wood triple dresser from you a few months ago, and I'm just loving it. From the moment the (extremely courteous) delivery men arrived earlier than scheduled and placed it in my bedroom, it transformed the feel of the entire room. Wonderful!"
Allan N. - New York
"I apologize for not writing you sooner. I ordered Aico livingroom furniture,plus other
furniture in may,2010, over $12000.00 worth. It took 6 month for me to receive the furniture. The delivery men were friendly,
prompt, courteous and professional, however, i did not
need(want) to dispose of packaging and cartons, it took up to two days to cut up and tie up. Still I have to give you five stars ,I love the furniture so very much. JB
***** Store Reply *****
We apologize for the debris being left. Starting May 1st 2011, the delivery service men are supposed to remove ALL the debris upon delivery."
J. B - Michigan
"Great Service! delivery folks were excellent."
Lee Calvert - Virginia
"i have placed 2 orders and am very pleased with my furniture!
This was the 1st time I had order on line, so I checked with the BBB about Funiture Savings and decided I would take a chance.... I very glad I did!
From the person whom I first spoke to, who answered all my questions, to the delivery personnel, who were here when they said they would and were very quick insetting up.
I will continue to place orders for the rest of my home and highly recommend you!
Ellie G - tx
Thank you very much for the beautiful Aico Monte Carlo Dining set and for the Delivery service. Not only was I happy buying something I have never looked at before I purchased, but I was really impressed with the prompt service of the parts needed to complete the Dining table and chairs.
Once again, thank you for your excellent service and beautiful dining set.
Christie - New York
"I recently picked up my Mt. Vernon filing cabinet and brought it home from Greensboro. I am sure it will function very well and it looks good; however, I was surprized to find out from the shipping box that it was made in China. I do not recall reading any of the information on this cabinet before I ordered it that it was made in China.
Unfortunately these days, most furniture items are made overseas. We do carry a large number of items that are Made in the USA and on those pages, we are proudly display "Made in America"."
John Hatton - Pennsylvania
"I absolutely love my new dining table and chairs. The delivery was on time and care was taken for set up. This was a very pleasant shopping experience.
Thank you again."
Linda - Florida
"Vaughan Bassett Cottage Collection bedroom set
Beautiful set, great price, quicker than expected delivery! We are very satisfied."
Terri - North Carolina
"I was very hesitate of ordering furniture online without first seeing. I ordered a storage bed, dresser, mirror, night stand, and chest in the American Journey-Dark Tobacco from the American Hardwood Collection. We couldn't be more pleased with the service and our new bedroom. We would be comfortable ordering from Furniture-savings again."
Frieda - Texas
"I just purchased legacy Sophia table and chairs with the credenza at Hines Furniture.
Are these chairs scotch guarded?
If not, if I scotch guard them and get over spray on the wood part, will it hurt the.
Pam - Miller
"My three pieces of Vaughan-Bassett Bedford Falls Collection arrived in three weeks and was perfect!! Ordering was a breeze, delivery service was excellent, salesperson was helpful and courteous and prices can't be beat. Best experience I've had buying furniture. I will definately be back."
Brenda - Pennsylvania
"We recieved our bedroom furniture Retreat Pine, it is absolutely beautiful, we love it and the guys that delivered it were very very nice and set everything up for us. That is what I call service with a smile. Thanks so much Furniture Savings.com, your furniture, service and helpers are the greatest."
Michael T. - WV
"We wanted a King bed to match a very expensive light oak set we bought 10 years ago. Bought your Oak Treasures II set for our guest bedroom and put our old bed with it in guest bedroom. Put the new King Oak treasures II bed with our old set and everything matched perfectly. Your people were very friendly and helpful. Your prices are great, the delivery was fast, and delivery team was fantastic.
We highly recommend your company and will do more business with you in the future.
James in Georgia"
James - Georgia
"I ordered Aico Furniture's Hollywood Swank and it is awesome. The delivery date was just outside of the 2 week window of me receiving notification that furniture had arrived locally. The delivery crew didn't know initially how to assemble everything but they figured it out and it appears to be perfect. It took them over 2 hours to set-up bed and dresser but I am pleased with the final product.
They remove the packing materials promptly. I received beautiful, well designed furniture at discount of retail with an easy pay-out plan. Very happy!"
Brenda Cooper - GA
"We recently purchased the Beckenham BR set by Pulaski. We are higher-end consumers. I have never ordered furniture from online and was a bit nervous because I didn't see this set before buying it. Most of the stores in my area really don't carry BR sets, so it was impossible to see the quality. So, I worked with Jason and he was extremely professional and HONEST!! He actually steered me away from another BR set because he felt we would not be satisfied with the quality. (He even emailed me pictures of the inside construction.) I appreciated Jason's effort and integrity.
The Pulaski Beckenham BR Set was absolutely beautiful and the price and the quality were great! The delivery was better than expected time-wise and they were very professional. I would very highly recommend Furniture-Savings as a reputable, aim-to-please company and my experience with them was extremely pleasant.
The only other comments are is that the color of the BR set was pictured differently than "
Lorie and Ben Mena - New Jersey
"We received our delivery yesterday and the Vaughan Basset bed exceeded our expectations. I must say that the ordering, service, delivery, setup and professionalism of this company is unmatched.
This was my first time ordering furniture online and I will definately be doing it again.
G. Dunham - Arizona
"I love my furniture! The order and delivery service was superb!"
Nancy McGee - Virginia
"From beginning to end a flawless process. I was always made aware of the status of the order up to and including delivery. Everything promised was delivered upon. All internet companies should hold you as the example for product and customer service. I will definitely recommend you to others"
James Suell - PA
"I am so happy with my kids new Lea Kids Deer Run bunk bed furniture- I was worried that your company was not going to be able to deliver on time. In fact you deliver a day early- The guys were so nice and helpful - They built everything with patience. Thank you so much!"
Leonor - Clifton, New Jersey
"We are so happy with the Vaughan Bassett furniture we purchased from you! Love the quality of the furniture and we were very impressed with the delivery and set up! Would definately reorder from this site and recommend your business to our family and friends!"
Tara - Indiana
"Our compliments to Furniture-Savings.com. Great pricing and you did all you said you would do. We just have one problem/comment and that is on the manufacturer. All arrived in good condition except for the door latches/clips. These are of very poor quality as the small twin rollers on the cabinet that the "pins" on the doors slip into move around and will not stay aligned so the doors will close and hold. We have tried to be very careful and close the doors gently, having to adjust the rollers almost every time we need to close the doors. Even then we miss sometimes and have bent two of the rollers beyond repair. These should be tossed from the design and replaced with magnets or some other quality holders.
I will be contacting Kinkaid to ask if there is something they will do.
Sharon Frazier - California
"I am so impressed with the friendly way I was treated by Trevor Griggs. I needed help with my daughters Pulaski Edwardian furniture. He was so helpful when other stores didn't want to bother. Finding this site, and Trevor, I will be a returning customer to this store. I've noticed while on my search that their prices are great, and with an employee such as Trevor helping me, I'm confident that I he will do everything he can to make me a satisfied customer. Thanks Trevor !
Janet - Gregory
"Legacy Kids Laguna Beach
Installers nicked up paint on one of our walls and missed a screw on a drawer so it wasn't functioning properly. My husband had to take apart almost the whole slat bed to get to the drawer and fix it. Furniture looks nice, but on close inspection there is a hairline crack on the mirror and paint is not perfect in some areas. Probably would not order online again. Communication from your company was prompt.
***** Store Reply ***** Ms. Richards, we apologize for the delivery men not properly installing the bed. As for the mirror, we have received the picture showing the hairline crack and have ordered a replacement that will be delivered/swapped out at no charge. Thank you,
Carla Richards - MN
"Thank you very much for your professional service. I absolutely love my new bed and the price was just right! I will definitely do business again with you in the future."
Denise W. - Michigan
"Furniture delivered within time frame estimated. Very pleased with delivery service and love the furniture. Thank you."
Phyllis Catanzaro - Arizona
"In early January we purchased a Vaughan Bassett Appalachian Hardwood light cherry bed, chest, and nightstand. The price was less than a local store's sale price. In 2 weeks we were notified of shipping, with delivery coming a week later. Early evening of the day before the scheduled delivery, the team called to say they were ahead of schedule. They delivered that evening. They were courteous, pleasant, and efficient. The furniture is perfect. I would highly recommend you and would purchase from you again."
Dag - PA
"I love my new American Drew furniture. Everything went well with the delivery. Thank you so much."
Judith - Wisconsin
"AICO Palais Royale
If you want true elegance then choose this set.
Simply beautiful formal dining room set. Amazing detail and construction. Fast shipping. White glove set up was quick. The delivery men were very professional and protected the wood floors in our new home from damage. This is a great company to purchase from and I am looking forward to purchasing the matching china cabinet in the future."
Helen Kay Carr - Missouri
"Great place to buy from.....excellent communication throughout the purchase and delivery process. Our Vaughan-Bassett Oak River bedroom furniture is beautiful - looks just like I expected. Really good value. Thank you!"
RBuhrman - Maryland
"I've been dealing with BoSmith furniture since 2009. I have received the most courteous, professional and competent service from Fritz, his dad, his staff and employees. I've bought several thousands of dollars worth of Lane Living Room furniture and and Broyhill Dining Room furniture and other home fixtures without one negative experience. Great retailer.
Also, the after-sales service I've received on furniture adjustments and follow-ups on customer satisfactin are above and beyond my experiences with other retailers in the last 50 years of my llife. I've recently ordered a new Lane recliner for my wife and am certain it will more than meet our expectations. After all Fritz is a professional and so are all the good folks at BoSmith.
I've been and continue to be extemely satisified with BoSmith and Furniture-Savings.com
Keep up the great work
Vance Davis - FL
"Thanks so much...The Largo was exactly what I ordered and the delivery crew was great!"
gail cain - georgia
"Thank you!! My dresser arrived in wonderful condition and exactly what I wanted. I feel that from order to delivery was fast and professional. You kept me informed as to the status of my order and when it would be delivered.
The delivery men were great! Right on time, pleasant and fun to talk with. I only wish that I needed to order more furniture to do business with you. I will definitely recommend your company to anyone I know who needs furniture.
I had ordered a dresser from the Transitions collection from Vaughn Bassett"
Merry Lee Flores - New Mexico
"I have had the Young America furniture for 18 years and it is still in great condition except the drawer hardware. I found your company on line and they carried the parts. I was pleased they arrived in just a couple of days. All fixed!"
LeAnn - Michigan
"Furniture-Savings .com is an awesome website! The staff was so helpful and polite and ordering online was a great experience! Shipping and delivery was great as well. I love my furniture!"
Danielle - New York
"Legacy bed herritage court very high quality furniture , very pleased with set up and delivery."
John Meshak - WI.
"I bought a Capri buffet from A.R.T. and it arrived on time as required. The furniture is as gorgeous as it looked online. The delivery personnel were gentle and the merchandise was not damaged at all."
Alicia - Texas
"We were very pleased with your service. The delivery went very well and the chairs we ordered arrived in good condition. Thank you. Marcia Pearlroth"
Ms. Pearlroth - FL
"We found exactly what we were looking for to make our bedroom beautiful. The quality is amazing! We shopped locally and found that for the exact same pieces, buying from you we saved over $1000.00!! Your service is fabulous...we ordered our furniture on 4/1 and was told it could take up to 6 weeks but 3 weeks later it was here! Everyone we came in contact with couldn't have been nicer and the delivery people were wonderful! We will DEFINITELY shop with you again!!! Thank you!!!"
Tsingos Family - Illinois
"We love our new king-size Oak Lane II-Light bed by
Vaughan Bassett. It was easy to shop on-line and it was a smooth transaction/"
Joan Suspenski - New York
"We could not be happier with the service from the delivery folks. They were professional, friendly and did an excellent job setting everything up for us. My wife and I will definitely make future purchases from furniture-savings.com.
Keep doing what you are doing! We appreciate it."
Michael Stang - North Carolina
"We had a very good experience with our order through Furniture Savings.com. We received exactly what we ordered and it came actually little ahead of the schedule that we had been told. We will definitely consider purchasing future furniture through Furniture Savings.com"
Scott Leathersich - New York
"Wonderful, reliable service. I wasn't sure if I would like the color, so your customer service sent me a swatch - that was very helpful. When the sofa and chair I ordered arrived, it was even nicer than I thought it would be. Really good quality. And the delivery people were very prompt, courteous, and professional."
A.Blake - NY
"Excellent price, excellent service and excellent delivery."
D. Ehlers,M.D. - Ca
"After many frustrations and almost resorting to legal action, I've finally found an online furniture retailer that I can trust. Furniture-Savings.com inspired confidence by having an unprecedented A+, BBB accreditation, referenceable physical location, and professional employees that were truly helpful.
Just as it's mentioned in the FAQs, my AICO Oppulente dinette and china cabinet arrived in exactly 4 weeks. I cannot be more pleased with this set. I found that the pictures on site accurately displays how the set actually looks. I'm still in disbelief that this set is actually real :D Thanks to all at Furniture-Savings.com you guys RAWK!!!!!!!!!"
Timsy - Colorado