"We purchased the Vaughan Bassett New Haven Bedroom Suite. We couldn't be happier! Easiest furniture purchase ever!! Ordering was easy, regular update emails and fast delivery when furniture was ready. The guys doing the delivery and set up did a great job, neat & fast. I will definitely recommend your website to family and friends. Vaughan Bassett furniture is made in USA and is top quality furniture!!!"
Susan C. - Virginia
"GREAT SERVICE!!!BEAUTIFUL BED!!!NICE PEOPLE!!!"
Ivanka - GA
"It's been about a year since I purchased a dining room set from FurnitureSavings.com with no problems. The furniture is beautiful (Legacy Vougue). I am now looking to buy furniture for another room.
While looking through the online catalog this time, I noticed this link for feedback. Although my first purchase and delivery was a year ago, I thought others might gain from my belated feedback.
I was always skeptical about buying online. My motto is "if it's too good to be true, then stay away" Anyone might think this when making a large purchase like furniture over the web. Well, I can tell you after purchasing a dining room set from FurnitureSavings.com, I am so happy that I'm back for the next purchase. This company is legit; has great customer service, great delivery service and to top it off, I saved $1800 over what it would have cost me from a local store in my state. No risk buying from them.
They are honest and out to please you!
They even went up and beyond."
Alan - New Jersey
"I loved the customer service from Janet. She is awesome, super helpful. I made some changes to my order and she was very helpful. I would highly recommend this company. I love Legacy Kids furniture. I've purchased a room set for my older kids and it wears well."
wanda magana - California
"My experience with every representative was positive. They were friendly and always helpful. We will recommend this business to all friends. Thank you."
Lori Forster - CT
"Hi folks! just a short note to send our thanks to your company. We have been extremely satisified with our entire funiture purchasing experience and you absolutely can't beat the price.
Brandon and his team delivered and set up our beautiful bedroom funiture without a hitch. All of these young men were pleasant and hard workers even at the end of a very long day. Your company has renewed our faith in customer service!
Dee and Pam Putnam
Kings Mountain, NC"
Dee and Pam Putnam - NC
"One of the chairs arrived damaged, the leg mount is cracked. I will repair it myself.
There also is a small chunk of wood out of th edge of the tables leaf.
I was very satisfied with your service. The furniture looks great.
The Manufacturer was Legacy."
Jim Witkowski - Wisconsin
"We love the Vaughn Basset Queen Bookcase bed we just received a week ago! It is quality made and beautiful in our small guest room. The two delivery men were wonderful and even put the bed together for us! Which was a blessing as my husband had an arm injury and we were unsure how we were going to do that.
This is one of the most professional on-line stores I have ever worked with and we order everything on-line as we live in a very rural beach town."
Nicola Johnson - Washington
"Hi I received my Eden tables last week and I am enjoying them. I did not think they would look so good, online they looked okay but to see the actual tables they were excellent. And they were in good condition they blend in very well with my other furniture. The set up crew was very polite and courtesy while putting the tables together. I have had many compliments from my relative about the tables. I will be ordering from you all again. The family is very please with the purchase. Thanks From Sweet Home Alabama , Laura ..."
Laura - Alabama
"I HAVE RECEIVED MY BEAUTIFUL ESSEX MANOR DINING AND BEDROOM FURNITURE. I HAVE TOTALLY ENJOY THIS EXPERIENCES. FIRST, SALEPERSON WAS KNOWLEDGEABLE AND POLITE.SECOND, DELIVERY GUYS WERE ON TIME, HELPFUL,COURTESY,
THE FURNITURES AND MY HOME WAS HANDLE WITH CARE AND DETAIL. THIS HAVE BEEN A PLEASURE AND I THANK YOU"
STELLA TURNER - TN
"I have been delighted with the whole experience ty"
gabriele shaw - mass
"Dear Furniture-Savings.Com. For years I have been hesitant about odering furniture online, so I have decided to take a chance and I was blown away and 100% pleased. I just purchase the AICO Cortina King Bedroom Set, and AICO Cortina Dinning Room set and I was satisfied and pleased about my furniture. Jason, and Justin both were very professional, pleasant and well mannered gentlemen. The process from start to finish went well. I am overall satisfied with the quality of the furniture, price and the service. We want to thank you for making our home looking elegant and beautiful. This company is great and I would recommend and purchase from you again. Looking forward in purchasing the AICO Elizabeth King Comforter Set or the AICO Portofino King Comforther Set."
John Peggy Murray - Maryland
"i have placed 2 orders and am very pleased with my furniture!
This was the 1st time I had order on line, so I checked with the BBB about Funiture Savings and decided I would take a chance.... I very glad I did!
From the person whom I first spoke to, who answered all my questions, to the delivery personnel, who were here when they said they would and were very quick insetting up.
I will continue to place orders for the rest of my home and highly recommend you!
Ellie G - tx
"Fast, courteous, helpful...American Drew dining set ordered, delivered, setup within one month. Extremely pleased...will do business again!!!!!"
Irene Sarno - Florida/NY
"I expected to wait much longer for my furniture but it was delivered at the perfect time for me. The new flooring had just been installed and the furniture arrived 3 days later. It could not have worked out any better. My room now looks like a magazine article with a savings I would not have imagined! Thank you Furniture-savings.com!"
Susan Horn - Michigan
"Great company to order from along with great prices. I saved over $1,500 ordering through Furniture-Savings.
Best prices and selection on the web. Although we did have two chairs damaged upon delivery, all I had to do was call customer serice and after speaking with Jason, I felt confident that we would receive replacement merchandise asap. Delivery was about seven weeks and the delivery folks were great.
Harper - Evansville, Indiana
"I am completely satisfied with my purchase. I needed one last piece to complete my bedroom set of the Vaughan Bassett Appalachian Hardwood Collection in dark cherry. Furniture arrived right when you said it would and was received in excellent condition. I can't say how good my experience was with you folks."
Rich Goldsworth - Ohio
"I was very hesitate of ordering furniture online without first seeing. I ordered a storage bed, dresser, mirror, night stand, and chest in the American Journey-Dark Tobacco from the American Hardwood Collection. We couldn't be more pleased with the service and our new bedroom. We would be comfortable ordering from Furniture-savings again."
Frieda - Texas
"I am very happy with the Legacy dining room furniture I purchased from furnituresavings.com. Easy ordering, great prices, and delivery was on time and exceptional. I would highly recommend purchasing furniture from furnituresavings.com and I look forward to using them again in the future."
Trina - Georgia
"We happily ordered a Kincaid Gathering House cherry sideboard, but it was delivered while we were on vacation. The friend who accepted the delivery didn't notice two slight imperfections in the finish. When we returned, I called about the "dings" and Jason in Customer Service was quick to remedy the situation. A local furniture repairman took care of the marks the next morning! :)
Thank you, thank you. . .we love the piece of fine furniture."
Nancy - Ohio
"After moving into our new home, I realized we needed to match the stools to our lovely breakfast Kincaid table and chairs, The stools were available on the Furniture-Savings.com web-site. I ordered 3 stools, they were delivered within 4 weeks. They were not left at the front door as many on site companies do but they were placed and inspected in my home. I have recommended Furniture-Savings to many of my friends and would highly recommend you to review their site when you are in the market for new furniture. Excellent customer service and same products you would buy from local furniture stores."
Kincaid - Texas
"Hi, I would like to thank Jason, for all his help in my recent order, he was very helpful and a very nice person to talk with on the phone, I would also like to give a big thanks to Sherry and Justin they were also very nice people to talk to and very helpful.
In the future I would not hesitate to deal with your company again.
Gaynelle Bailey - Woodbridge, Ca
"I can't tell you how satisfied I was dealing with you folks. The exact item I wanted and it arrived in excellent condition. The one delivery person commented that they generally don't see customers get excited when they have furniture delivered. Thanks again."
Rich Goldsworth - Ohio
"I love my new American Drew furniture. Everything went well with the delivery. Thank you so much."
Judith - Wisconsin
"The table and chairs were delivered and the delivery men were wonderful. They were very courteous and timely and very accomodating. I was very satisfied with your service. My parents really like the set. Thank you."
Rosemary Curry - New York
"Curio is beautiful. Delivery was very professional. We are delighted."
Justin Callahan - VA
"Wonderful bed, wonderful delivery, great all around!
Keep the great delivery people...they were terrific!"
Betty Dahlberg - Massachusetts
"I purchased an Aico dining room set that I'm in absolute love with!
Everyone that I dealt with from the financing through the delivery was extremely accomodating and professional.
I very much appreciate Jorge in scheduling for working so diligently with me and responding quickly.
You have made my upcoming Thanksgiving holiday one to look forward to!"
Deborah Lee - Washington
"We received our furniture as scheduled, OMG its AMAZINGLY BEAUTIFUL! I appreciate you all holding our furniture while our house was being built.
Kim K. - TX
"I am so impressed with the friendly way I was treated by Trevor Griggs. I needed help with my daughters Pulaski Edwardian furniture. He was so helpful when other stores didn't want to bother. Finding this site, and Trevor, I will be a returning customer to this store. I've noticed while on my search that their prices are great, and with an employee such as Trevor helping me, I'm confident that I he will do everything he can to make me a satisfied customer. Thanks Trevor !
Janet - Gregory
"I'm very please with the order I received from Furniture-saving.
The delivery time was less than a month; much faster than I expected. Thank Sherry for the first class service."
Willie E. Coleman - Louisiana
"We ordered a table 6 chairs and 3 barstools from the American Drew-Camden collectionon January 7,2012. Our order arrived May 9, 2012 at 10:40pm. The furniture is beautiful, great deal as long as you are not in a hurry for it to arrive. The delivery men were very kind and respectful. I do wish they would have put something over there shoes when in my home.
Store Reply - We are glad to see you were happy with that American Drew table set. We apologize for the mfg. delay. Most deliveries happen in 4-8 weeks but from time to time, it does take longer but we will always keep you updated with the status of the order via emails. Thank you again for your business."
A.M. - PA
"The service was excellent - from ordering to delivery - the delivery was the best service I have ever had! I will order again, love my furniture."
Kris Meyer - WI
Rano Kromina - Brooklyn. New York
"I received my Vaughn Bassett bed on Monday. The men who delivered it were amazing! Carried all the pieces down our long narrow driveway and assembled the bed in "minutes." We love the bed and it looks wonderful! Thank you for a great and affordable experience!
Although its scarey ordering a large piece of furniture unseen in a store online, I was more than pleased with the results. I would highly recommend your company to any of my friends or family.
Rogers Family - Georgia
"Our experience with Furniture Savings has been a pleasure..
Your employees, from the person who took our order over the phone to the two gentlemen who delivered our furniture were absolutely fantastic...!!!
Len & Paulette Sousa"
Len Sousa - CT.
"Our compliments to Furniture-Savings.com. Great pricing and you did all you said you would do. We just have one problem/comment and that is on the manufacturer. All arrived in good condition except for the door latches/clips. These are of very poor quality as the small twin rollers on the cabinet that the "pins" on the doors slip into move around and will not stay aligned so the doors will close and hold. We have tried to be very careful and close the doors gently, having to adjust the rollers almost every time we need to close the doors. Even then we miss sometimes and have bent two of the rollers beyond repair. These should be tossed from the design and replaced with magnets or some other quality holders.
I will be contacting Kinkaid to ask if there is something they will do.
Sharon Frazier - California
"Furniture-Savings .com is an awesome website! The staff was so helpful and polite and ordering online was a great experience! Shipping and delivery was great as well. I love my furniture!"
Danielle - New York
"Just received our furniture. It is absolutely beautiful! It arrived in just under 6 weeks. The whole experience has been awesome! Wasn't sure about ordering furniture on line but we saved so much money it was worth a try. The delivery guys were very professional and did a great job. They even helped us put our door back together. We are so happy!!! I highly recommend this company to everyone. Our AICO Essex manor furniture is absolutely beautiful!!!"
Patricia Bauer - New York
"We are really enjoying our new furniture. We was a little skeptical about ordering online and Furniture Savings made it go as smooth as possible and it even arrived earlier than was quoted. I would do business with these people again, they were all awesome right down to the delivery drivers. We are loving the Broylhill Cambridge set of furniture ,love seat, chair sofa and ottoman. They are even more beautiful than it shows online. So very happy with our purchase and the savings. Thank you furniture-savings.com"
Patricia wright - Indiana
"I bought a Capri buffet from A.R.T. and it arrived on time as required. The furniture is as gorgeous as it looked online. The delivery personnel were gentle and the merchandise was not damaged at all."
Alicia - Texas
"We bought a pub table and 6 chairs. The price was better than at the local store for exactly the same item - which is why we decided to buy it from this store. the delivery took 4-5 weeks (as expected). The item arrived in excellent condition and the delivery men set the tables quickly and without incident. Me and my wife are very happy with the whole experience and would buy there again.
One small issue - a couple of the chairs wobble a little bit."
RAHUL TAMHANEY - PA
"I have only good things to say about my purchase of a Legacy Media Chest 977-7300. You had the best prices of any of the local or on-line stores I viewed and also offer a very reasonable 1/3 deposit rather than full payment when placing the order. Also, this item was available in less than 2 weeks. I used your pick up point in NC. It was a very high quality and low stress purchase experience and I will plan on buying again!"
Patricia Rackley - North Carolina
"LOVE the bed and your prices are amazing. And the delivery was fine, however, the guys who put the bed together did a terrible job. NOTHING was tightened, and the bunk bed was swaying when I leaned on it. We had to take the mattresses off and re-tighten every bolt. AFTER tipping them.
Quality of the furniture is great (5 stars), the delivery aspect needs some serious work.
***** Store reply *****
We apologize for the delivery men not "finishing" the job. I spoke with them and they got all the bolts started and when they went down to get tools to finish, they got side-tracked and forgot to go back. We thank you for your business. "
Lori sawyer - NJ
"I recently ordered pieces from the Vaughan Bassett Retreat Cherry collection. I am extremely pleased with the furniture! The amount of communication I received from the time I ordered the furniture until after delivery was just right and the delivery service was excellent. Overall, I was very happy with the purchase and would recommend your site without hesitation."
Melissa Bulifant - PA
Sorry for the delay in getting this to you - as you can imagine the move to the U.K. was very busy!
I wanted to thank you for such a pleasant buying experience during the purchase of some bedroom furniture for my son. To be honest I was initially slightly worried about purchasing through the internet because I expected a lack of customer service. However in this case it was completely the opposite as your friendly, professional, helpful staff were willing to solve any issues that came up. They always managed my expectations by not only doing what they said they would do, but also by calling back at the time they said they would with a progress update on our order. I found it both refreshing and rare to deal with such a professional company that is willing to go that extra mile to help its customers. Oh, and your prices are the best around too! Thank you!"
Sarah - Hampshire. England. U.K.
"We love our Aico piece of furniture. We ordered from the Palais Royale collection, and it is absolutely beautiful! Our delivery was a day earlier than scheduled, but the drivers communicated with us frequently so that last minute arrangements could be made to be available."
Judy Stensrud - MN
"Dear Furniture Savings,
You have done it again with yet another extremely satisfied customer! We purchased many pieces which included the Aico tropico hexagon dining room set, Aico Cortina bedroom set, and Aico windsor court club chair. We are impressed with the quality and value of the furniture and equally pleased with the level of professionalism and customer service that Fritz provided. Our furniture is absolutely gorgeous. I did not think it was possible, however; the furniture quality, prices, and service exceeded our level of expectations. You have customers for life, thank you."
Ronae and Kwame - North Carolina
"Thank you would recommend you guys to everyone and the next time I need furniture I am going to come to you first. Great price great service and the furniture is perfect. Thank you"
Natalie Arbelo - Ct
"I was VERY apprehensive about making a furniture purchase from the internet. From the start Jason was very helpful and reassuring. The GOOD NEWS is that my furniture arrived as promised, on time and everything that Jason told me happened. Can't wait to make another purchase."
Ann - NJ