"After moving into our new home, I realized we needed to match the stools to our lovely breakfast Kincaid table and chairs, The stools were available on the Furniture-Savings.com web-site. I ordered 3 stools, they were delivered within 4 weeks. They were not left at the front door as many on site companies do but they were placed and inspected in my home. I have recommended Furniture-Savings to many of my friends and would highly recommend you to review their site when you are in the market for new furniture. Excellent customer service and same products you would buy from local furniture stores."
Kincaid - Texas
"Service was above and beyond! I ordered a replacement part and made a mistake on the order. One short note to their customer service dept and it was in the mail that same day. Thank you!!!
James F - Florida
"I purchased a nightstand and chest from the Vaughan Bassett cottage range. I was a little nervous about ordering online since I had never seen the furniture in person and was hesitant because it could have taken months to arrive.
Now that the furniture is here, I'm really glad I ordered it! Besides saving a lot of money off the retail price, the items came a lot sooner than expected; I think it took about 5 weeks total. I was kept up to date by emails to let me know what stage my furniture was at, and the week of the delivery I was called and told when to expect the truck.
The drivers arrived exactly on time, and they were courteous and efficient. They got the furniture set up and in position in just a few minutes, and did not do any damage to the house in the process.
All in all, I was really impressed! I'll definitely use this site again if I need to buy more furniture. Thanks a lot."
Jenna - Michigan
"My wife and I purchased the Huntington Fifth Avenue Queen-sized Leather bed. To say that it exceeded our expectations, it an under statement. The bed is extremely handsome and well made. The delivery staff were very professional and FAST!!!!
The price----unbelievable, we are looking to purchase additional furniture for our home."
David - New York
"We love our new dining set. We purchased the piña colada counter height table and swivel stools and could not be happier. The people we dealt wth, from ordering to delivery and set up were friendly, efficient and professional. We would not hesitate to order from your company again."
Teriann neigel - California
"Everything went very well as expected !!!!"
Ken kozak - New Jersey
"The bedroom furniture was absolutely LOVELY and exactly as described and expected. FurnitureSavings.com's communication was TERRIFIC...very personal and timely....much much better than "face to face" experiences in local furniture stores. I would highly recommend FurnitureSavings. com to anyone looking for high quality furniture at very reasonable prices and who values customer service. Thanks again."
JC - Maryland
"We had a very good experience with our order through Furniture Savings.com. We received exactly what we ordered and it came actually little ahead of the schedule that we had been told. We will definitely consider purchasing future furniture through Furniture Savings.com"
Scott Leathersich - New York
"Delighted with my Vaughan Bassett bedroom set. My order was received and set-up in perfect condition. I will order again from this web site. Great experience."
Mary - Maryland
"I actually was not home when my bed frame and dresser with mirror were delivered. What a wonderful surprise to come home to a furnished bedroom! I was so worried that my bed frame would've not matched because I have a Tempur-Pedic Mattress that adjusts up and down and that the bed frame was not compatible. But the bed frame matched and they took out the wooden slates underneath and did all the work. Fantastic service!"
Maria Nina Lacson - Texas
"The service was great guys delivering the furniture were good"
Danford Caron - Ct
"I am completely satisfied with my purchase. I needed one last piece to complete my bedroom set of the Vaughan Bassett Appalachian Hardwood Collection in dark cherry. Furniture arrived right when you said it would and was received in excellent condition. I can't say how good my experience was with you folks."
Rich Goldsworth - Ohio
"The trek pieces break after a couple of year. I love the look of my furniture but was disappointed when the drawers started to not work properly. Now I am going to order the parts and see if I can set the drawers working properly again. ***** Store reply - We agree that the original Kenlin Drawer tracks can break after a few years. That is why we sell the commerical version with the metal back-plate that will last much longer. We do wish that all mfgs. would use the metal back-plates. Vaughan-Bassett has been using the commercial version for a few years now *****"
Susan - Ohio
"You must shop w/ Furniture Savings, as they have great pricing, honest and respond to any questions / issues. I placed an order w/ another online company for exact same furniture (thought I was getting best deal). Company went out of business, but never contacted me nor credited my account / card. Good thing I use AMEX as they credited my account after 30 days of dispute.
Wish I had used Furniture Savings up front. They have good standing w/ BBB.
I will purchase more furniture in the future. No need to waster your time shopping at the over priced local stores, they won't beat or match these prices.
Thank you Furniture Savings, we are very pleased w/ our new bedroom set."
JOHN STRAIN - South Carolina
"I HAVE RECEIVED MY BEAUTIFUL ESSEX MANOR DINING AND BEDROOM FURNITURE. I HAVE TOTALLY ENJOY THIS EXPERIENCES. FIRST, SALEPERSON WAS KNOWLEDGEABLE AND POLITE.SECOND, DELIVERY GUYS WERE ON TIME, HELPFUL,COURTESY,
THE FURNITURES AND MY HOME WAS HANDLE WITH CARE AND DETAIL. THIS HAVE BEEN A PLEASURE AND I THANK YOU"
STELLA TURNER - TN
"They delivered the night of the day before of expected delivery. Unable to unpack. I will see shipment in 10 days and will let you know about the dressers and night stands. For the moment, I assume all is well. The drivers were fine, courteous."
Betsy Dustman - Wisconsin
"I was a little apprehensive about buying furniture off the internet, but I fell in love with the monte carlo bedroom set from AICO. I couldn't find the entire set thru other sites, but furniture-savings was able to get the entire set together for me, and delivered it the day after we closed on our new house. One of the drawer handles was demaged in shipping, but they replaced it pretty quickly at no cost to me. I would definitely purchase from them again, and recommend them to anyone looking for quality furniture at a fair price."
Shaw-nay Crime - Georgia
"Great service !!"
Sandy Honz - CA
Last week I received my order in full. I appreciated the updates from your company along the way. And the delivery was right on time. My only real complaint is the Legacy bedroom furniture received is definitely brown while the pictures on your web site make the furniture look gray. I had hoped for gray furniture so that was a little disappointing. And I wish I had known the furniture was made in China. The delivery guys were very nice, but slow, and my husband needed to help with some assembly problems. You company extends great customer service."
Debbie Driver - Georgia
"We apologize for not writing you sooner. We received the replacement nightstand last week and it was received in excellent condition. We wanted to thank you and Furniture Savings for your commitment to customer service and your attention to detail. We will certainly buy from you company again and recommend you highly."
Paul and Susan L. - MD
Thank you so much for your excellent customer service. I cannot remember the name of the person who helped me with the warrantee issues, I am sure you can look it up. She was fantastic. Everything was handled quickly and she was so nice. I have been in Customer service and sales management for 17 years and I have to say that if she lived in Washington I would try to steal her. Thank you again, my Grandmother is very happy and the quality and price were excellent. We will surely do business with you again as we still have 4 rooms (1bed, 1 living room, 1 family room and a formal dining and eat in kitchen to furnish. As our home becomes more complete you will hear from us again. Thank you.
C. Digerness - WA
"I absolutely love the Aico Eden furniture. It is more than what I imagined, and the white glove delivery service added the final touch. I am very pleased with my purchase. Thanks!"
GLENDA CODDETTE - GEORGIA
"I absolutely love my Pulaski Cortina bedroom set! I will be buying another nightstand in the future to finish out my set. Everything was delivered in perfect condition, which is great considering it traveled from South Carolina all the way to Colorado. Thank you again, I could not be happier with my purchase from Furniture-Savings!"
Sara - Colorado
"Thank you so much. We are very satisfied with the bedroom furniture! The young men that brought it out were very kind and professional. We are difinitely going to use your service again and again! Thank You. Sincerely.
Rob and Bev Arredondo"
Robert Arredondo - OHIO
"We received your notification of impending delivery on Monday, June 10, 2013, and were contacted by phone the next day by the delivery person, (Rick?), with whom we agreed to accept next day delivery. Our two new dining chairs were hand delivered before 8 AM, Wednesday, June 12, in excellent condition. Your conscientious and friendly contractors had assembled the chairs and wrapped them in packing quilts for transport, and rather than drive their truck and trailer into our tricky driveway, they parked on the street, walked in to confirm the customer/location, and went back out to the street to carry in the chairs. In the 27 years we've lived here, few visitors to this house have exercised such forethought.
The chairs are beautiful, scaled larger than expected (a welcome attribute), and very well made; I am not disappointed in any way. I am extremely pleased with the entire transaction, and very impressed with your prompt and courteous service. I definitely will look to you for"
Rosemary A - VA
"We just bought a Legacy dining set and it is absolutely beautiful! Not only do we love the furniture, but the customer service was second to none. From our phone order to the delivery guys-we had a great experience with Furniture-Savings. I will look forward to ordering again and passing on the name.
Tara Zuk - New Jersey
"I absolutely love my legacy bedroom set very pleased with the purchase, if I ever needs more furniture I would buy again from furniture-saving .com, wally- michigan."
wally - michigan
"I ordered 6 pieces of Kincaid furniture and it is so beautiful, we are really really pleased with the quality and service received. Everything was shipped together & arrived sooner than expected. The furniture is so much prettier in person - I couldn't be happier with this purchase. I would definately shop here again."
Denise - OH
"I have had excellent experiences with Furniture-Savings.com. The furniture is good quality, and it is delivered without damage. I cannot say enough good things."
Deborah - Maryland
"Ordered a part for my desk online. It was the correct part and installed perfectly. The part was shipped very quickly at a reasonable cost. Thanks!"
Eliot - Florida
"This was an awesome experience. I had originally tried to get pricing from a local furniture store for this bedroom set. After several phone calls and a couple of emails I was quoted a price much much higher and also told that it would take up to 3 months for delivery. With Furniture-savings I not only got the quality set that I wanted, but for $1000.00 cheaper and was delivered and set up in one month. The delivery guys were from South Carolina and very polite, unloaded and set up the furniture fast. I had a lot of people skeptical of an online purchase like this but to my amazement it went as smooth as silk! Thank you and I will order again if I need anything more."
Tana Vallans - Oregon
"I purchased the Legacy Glen Cove 7 piece dining set from Trevor G. The purchase was an easy experience, and pretty good overall. The finish on this table is distressed, so don't expect it to be shiny. It's a very matte finish and looks very cottagey like I wanted. The process took about 3 weeks from sale, to delivery. That was expected. Not too bad. I was very leery about purchasing something sight un- seen and extremely nervous about the condition in which it would arrive. It arrived cross-country in good shape. The only faults I could find is that one arm chair wobbles, but, I think I can fix that by going to the Home store to get a chair leg pad. And the seams on the table top, where the leaf inserts fit are a bit gapped, and don't quite fit flush together seamlessly. This may be from being in storage, or change of weather causing shrinkage and expansion, I am not certain. Chair cushions are reasonably comfortable. Pretty good experience overall. The deliverymen used cou"
Sandra R. - Las Vegas
"I am speechless about the quality of furniture and customer service from Furniture-savings.com. The pictures actually doesn't do the furniture the justice that it deserves. I fell in love with and purchased the Aico Cortina Bedroom set. In the picture, it looked awesome, but when it arrived, I was weak and speechless at the quality and oppulence of the pieces. I felt like a queen and that I have begun to collect pieces that should be in my will. The hidden drawers, velvet lining, and actual WOOD was all I could take. I am so happy. The customer service was out of this world! I am a customer FOR LIFE!! Thank you Fritz!!!!!!!!!"
Patricia Witherspoon - MD
"Great sellers. Would highly recommend. Thank you."
Rano Kromina - New York
"They delivered when I did not think they would it was. Snowing they arrived ahead of time and every piece was perfect I had my doubts being a 100lb glass that went on desk, but not a scratch. Truck driver and his helper were excellent made my wife eyes light up when she got home. Best price anywhere, and will put them number one in my book."
M Hammer - Michigan
"Let me first say that I was skeptical about buying on-line and must have called 4 or 5 times. I also did some research about the ratings on Better Business Bureau. I finally committed and my expectations were surpassed. As a person that is some what overly critical about detail, craftsmanship and service I was extremely delighted. The customer service was beyond all others and the gentleman that helped us named "Jason" was absolutely the best! He was kind, sincere and accurate with his times on delivery and working a package price. I was able to save thousands off what I would have paid at a retail store in NY area for the same furniture. The quality was superb and I will buy again from this company. I highly recommend them to friends, family and any one who doubts the internet!"
Gilbert - New York
"Great experience from ordering to delivery. Your site is easy to use and if there were questions there was always a nice LIVE person on the other end of the phone line.
The delivery personal from NC were excellent, professional,fun, and prompt.
We have been letting folks know what a great experience this has been for us.
Carol and Jim"
Carol - FL
Thank you very much for the beautiful Aico Monte Carlo Dining set and for the Delivery service. Not only was I happy buying something I have never looked at before I purchased, but I was really impressed with the prompt service of the parts needed to complete the Dining table and chairs.
Once again, thank you for your excellent service and beautiful dining set.
Christie - New York
"We purchased a bedroom set from the Vaughan Bassett company. The collection is Reflections. Delivery was 2 weeks before the date that we were told!!! We shopped locally to get an idea of what we wanted. Your price beat every place that we looked!! We are very happy with our purchase and your delivery men did a wonderful job!! Thanks so much!"
Don and Sue - NJ
"The Good: Good product, arrived in excellent condition.
The Bad: Delivery was a fiasco. First, delivery is sub-contracted by independent carrier. During the ordering process, it was not noted that the delivery would be via tractor/trailer rig. If I had known that, I would have had delivery to a business dock.
The driver/co-pilot of the trucking firm called to state arrival in 2 hours, then called to say it would be 4 hours, then called to state that issues would necessitate another delay, maybe 2 hours. Then called wanting to know how to get to my address. Still yet not informing he was in a tractor trailer rig. Then called to state that he could not come into the addition due to being in a tractor/trailer rig. I had to use personal vehicle to meet up with them on main road, load them and product to go to my residence, unload-unpack-then take them back to their truck.
A pain in the @#% process for sure.
We apologize for the delivery issue."
Greg Sutton - Oklahoma
"Very satisfied customer. Ordering was easy. The delivery and setup by Paul and Preston from Reliable Trucking was top-notch.
Will definitely buy from again."
Joshua B. - Louisiana
"Legacy Logan bed and nightstand
Delivered well within estimated window - almost early!
Delivery service was very communicative, and delivery men did a professional job with assembly and clean up
Very pleased with furniture itself
Would absolutely order from this company again"
Beth - MA
"I bought the Broyhill attic heirloom bedroom suit about 5years ago. I have moved and cannot find the instructions on how to put the metal support frames together I NEED HELP PLEASE. Oh by the way LOVE the ATTIC HEIRLOOM collection I have several pieces of it!!!!! Thanks need help sleeping in floor on mattress desperate in TN"
Tammy - Tn
"My experience with Furniture Savings (Jason) was extremely professional and pleasent. I bought dining room chairs by LEGACY. I was notified and re-confirmed about the delivery date and the delivery men were wonderful to me. I had a couple of chairs that were a little wobbly and they adjusted them perfectly. They even helped remove my old diningroom chairs for me. I will certainally buy again from Furniture Savings again."
Dona Letendre - GA.
"Just want to say that ordering from you was a great experience. It took 4 weeks to get my table but i was quoted up to 8 weeks so I was very happy I got it early. Simple, easy, reliable company. Thank you so much for helping me complete my living room. The delivery guys were so nice, super friendly. Put my table together and put it where I wanted it in the room. Overall excellent company to work with for furniture needs. I would buy from again!"
Sarah - Florida
"My experience was first rate from beginning to end. The ordering process was easy and efficient and all communications were clear and prompt. I was very pleased to be contacted earlier than expected to schedule the delivery. The delivery service arrived at precisely the time promised and and the two gentlemen professionally assembled the table and helped move the packing materials for us. I was a little hesitant about ordering online without seeing quality, but I was very pleasantly surprised at how attractive and well made the American Drew/Cherry Grove dining table was. Thank you for the lovely table and your company's excellent service!"
Maxine - Florida
"We just received our two Bernhardt Leather Recliners. The delivery company Reliable was professional and did a good job. The chairs look great and I am completely satisfied. Furniture Savings was also accurate on our set estimated delivery time frame."
Bill F. - Texas
"To everyone that I had contact with,
I purchase the Monte Carlo Snow bedroom furniture by AICO. My husband and I are very pleased with it.
From all at FurnitureSavings.com to the Delivery people, You made it really easy and enjoyable.
Thank you for being everything that you say you are and will do. What a great Company!!
My husband and I plan on buying from you next year.
Thank you again,
David and Dolores"
David and Dolores - New York
"Dear Furniture Savings,
You have done it again with yet another extremely satisfied customer! We purchased many pieces which included the Aico tropico hexagon dining room set, Aico Cortina bedroom set, and Aico windsor court club chair. We are impressed with the quality and value of the furniture and equally pleased with the level of professionalism and customer service that Fritz provided. Our furniture is absolutely gorgeous. I did not think it was possible, however; the furniture quality, prices, and service exceeded our level of expectations. You have customers for life, thank you."
Ronae and Kwame - North Carolina
"We are very happy with the Kincaid Sideboard we ordered through you. Delivery took a while but we understand that shipping cross country can be challenging. Thank you for keeping us informed re: delivery time. Your staff and the staff at the delivery service were very professional."
Jeanne Arago - Oregon