"I was very pleased with the service we received from the two men that delivered our armoire. They delivered it a day ahead of the original date, which I appreciated very mcuh.
The armoire was as pictured online and details were as stated including color. Am very pleased with it."
Lucille Usher - iowa
"I had a very insignificant issue with my Broyhill Hollander Leather Sofa. I contacted Broyhill and they told me that the sofa was still under warranty so I should contact my seller (Furniture-Savings)
Jason Council was my individual salesperson.
He went so far beyond what was required to help me that I almost don't have words to describe what an incredible company this is.
DO NOT HESITATE TO DO BUSINESS WITH THESE PEOPLE.
There is literally no risk in dealing with them.
Make sure to ask for Jason when you do."
Steve - South Carolina
"I purchased an Aico dining room set that I'm in absolute love with!
Everyone that I dealt with from the financing through the delivery was extremely accomodating and professional.
I very much appreciate Jorge in scheduling for working so diligently with me and responding quickly.
You have made my upcoming Thanksgiving holiday one to look forward to!"
Deborah Lee - Washington
"Hi I received my Eden tables last week and I am enjoying them. I did not think they would look so good, online they looked okay but to see the actual tables they were excellent. And they were in good condition they blend in very well with my other furniture. The set up crew was very polite and courtesy while putting the tables together. I have had many compliments from my relative about the tables. I will be ordering from you all again. The family is very please with the purchase. Thanks From Sweet Home Alabama , Laura ..."
Laura - Alabama
"We happily ordered a Kincaid Gathering House cherry sideboard, but it was delivered while we were on vacation. The friend who accepted the delivery didn't notice two slight imperfections in the finish. When we returned, I called about the "dings" and Jason in Customer Service was quick to remedy the situation. A local furniture repairman took care of the marks the next morning! :)
Thank you, thank you. . .we love the piece of fine furniture."
Nancy - Ohio
"Highly recommend this website! Ordered a complete bedroom suite that I found in a local store for a much better price. Furniture shipped and was delivered faster than originally quoted. The entire process was painless. Love this website and will use it again in the future!"
Rebecca - West Virginia
"Our compliments to Furniture-Savings.com. Great pricing and you did all you said you would do. We just have one problem/comment and that is on the manufacturer. All arrived in good condition except for the door latches/clips. These are of very poor quality as the small twin rollers on the cabinet that the "pins" on the doors slip into move around and will not stay aligned so the doors will close and hold. We have tried to be very careful and close the doors gently, having to adjust the rollers almost every time we need to close the doors. Even then we miss sometimes and have bent two of the rollers beyond repair. These should be tossed from the design and replaced with magnets or some other quality holders.
I will be contacting Kinkaid to ask if there is something they will do.
Sharon Frazier - California
"My experience with every representative was positive. They were friendly and always helpful. We will recommend this business to all friends. Thank you."
Lori Forster - CT
"I must admit that I was a bit apprehensive about during an online order,but to my suprise ,it was a total satisfying experience.I odered a 3 piece coffee table set,(Liberty MFG,the victorian group and it is stunning.The curved legs and the wood gives my room a high dollar look.I am completely satisfied with making that choice.
I was also impressed with the white glove delivery service,those guys were great,timely and did professional work.I cannot recall their names,but (Reliable Trucking) Kudos to the two delivery guys ."
Ida morgan - TN
"I purchased the American Drew Lynn Haven Entertainment Unit. It arrived in approximately two weeks and I was pleasantly surprised. I was initially told it would take 6 to 8 weeks. The delivery men assembled the unit in my garage and set it up for me in my living room. I was very pleased with the service I received. Everyone I talked with when placing my order was very courteous and helpful and I will definitely recommend to others."
SHERRYL BREWER - FLORIDA
"The Kincaid Cherry Park Chest was much better looking in person. The pictures didn't do the chest justice. The purchase and delivery was very good. Highly recommend"
Bernadette - Texas
"We bought a table from American Drew line.
We love it. Looks even better than the picture.
A mistake had been made for the delivery but the willingness of Furniture Savings to correct it was amazing.
Will definitely by from them again."
Beth - Maryland
"Wonderful, reliable service. I wasn't sure if I would like the color, so your customer service sent me a swatch - that was very helpful. When the sofa and chair I ordered arrived, it was even nicer than I thought it would be. Really good quality. And the delivery people were very prompt, courteous, and professional."
A.Blake - NY
"We purchased furniture from the Michael Amini Collection (AICO). We purchased four pieces of the sectional sofa from the Toledo collection, and two leopard print chairs from the Trevi collection. We just had the furniture delivered, but are not putting it to use yet, since we are still remodeling part of our house. We have the furniture stored and covered in a finished room. But, the quality, and beauty of each piece is exceptional. Our salesperson at Furniture-Savings.com was Jason. I was very satisfied with his courteous service, and the overall service of the company. The delivery men were also very courteous, and accommodated us wonderfully, especially since we live on terraced ground with a lot of steps. Even the people at AICO, where the furniture is manufactured, couldn't have been more helpful. I needed "exact" measurements of one of the pieces of the sofa, to make sure it would fit properly in a particular place, and they were most accommodating, and very prompt in getting"
Geraldine Brosky - Pennsylvania
"Excellent service. Placed my order the day after Thanksgiving and it was delivered Dec. 22nd. I will definitely recommend Furniture-Savings.com to my friends and neighbors. I'd priced my order with other companies and saved myself $600."
Pat Roberts - Texas
"It's been about a year since I purchased a dining room set from FurnitureSavings.com with no problems. The furniture is beautiful (Legacy Vougue). I am now looking to buy furniture for another room.
While looking through the online catalog this time, I noticed this link for feedback. Although my first purchase and delivery was a year ago, I thought others might gain from my belated feedback.
I was always skeptical about buying online. My motto is "if it's too good to be true, then stay away" Anyone might think this when making a large purchase like furniture over the web. Well, I can tell you after purchasing a dining room set from FurnitureSavings.com, I am so happy that I'm back for the next purchase. This company is legit; has great customer service, great delivery service and to top it off, I saved $1800 over what it would have cost me from a local store in my state. No risk buying from them.
They are honest and out to please you!
They even went up and beyond."
Alan - New Jersey
"Let me first say that I was skeptical about buying on-line and must have called 4 or 5 times. I also did some research about the ratings on Better Business Bureau. I finally committed and my expectations were surpassed. As a person that is some what overly critical about detail, craftsmanship and service I was extremely delighted. The customer service was beyond all others and the gentleman that helped us named "Jason" was absolutely the best! He was kind, sincere and accurate with his times on delivery and working a package price. I was able to save thousands off what I would have paid at a retail store in NY area for the same furniture. The quality was superb and I will buy again from this company. I highly recommend them to friends, family and any one who doubts the internet!"
Gilbert - New York
"i am very pleased with my Largo Lafayette Low Profile Queen bedroom set it is gorgeous. I was apprehensive to order furniture online but i am so very satisfied & with the delivery service, very professional. looking forward to doing business again with furniture-savings.com Thank you!"
Sherrie Pruitt - Onancock, VA
"Purchased the Vaughan Bassett-Forsyth Collection, medium oak bed frame with end drawers. Also a matching dresser. Very satisfied with the product. $150 less then if I would have purchased it locally.
Delivery was made at 6:00 am (I opted against a 10:00 pm delivery the night before) which worked for both of us. Great care was taken not to track in the house and assembled was fast (1/2 hr. at the most). Very professional and cordial. Then they were off and running to the next delivery.
Highly recommend this company and especially this delivery team."
Michael Gleason - Michigan
"The Vaughan Bassett Cottage Collection bedroom set I had delivered was on time, in a professional manner, and with the "white glove" set up as promised. The delivery guys took the boxes with them, so no clean up by me was required. Furniture arrived in perfect conditon. Would highly recommend."
Mary - GA
"I'm very please with the order I received from Furniture-saving.
The delivery time was less than a month; much faster than I expected. Thank Sherry for the first class service."
Willie E. Coleman - Louisiana
"Fast, courteous, helpful...American Drew dining set ordered, delivered, setup within one month. Extremely pleased...will do business again!!!!!"
Irene Sarno - Florida/NY
"We love our new king-size Oak Lane II-Light bed by
Vaughan Bassett. It was easy to shop on-line and it was a smooth transaction/"
Joan Suspenski - New York
"Great experience!! First time I've ever ordered furniture online but everything worked out perfectly. Thank you!"
Elizabeth Stull - California
"I could not be more pleased with the customer service and professionalism that I have received from Fritz. I have ordered an Aico Cortina bedroom set and a Windsor fireplace and they are incredibly beautiful and of the highest quality furniture on the market. I have found the same or similar furniture in Nevada but I would much rather deal with Fritz all the way across the states! He has been honest with me and treats me like a valued customer. I will not buy furniture anywhere else!!!"
Rosemary Simpson - Nevada
"This is the second transaction that I have had with FurnitureSavings.com I have been very please with the results. The customer service was excellent and helpful. I was skeptical about the online ordering and how the delivery would work out but the process was simple. With both deliveries the delivery service was exceptional and very helpful."
Shawana - TX
"The process worked great! The furniture arrived in the time frame that was given (lucky for me it was in the evening so I didn't have to take off from work.) the deliverymen were nice and helpful. I am very happy with the furniture. The entire process was a pleasant experience with the furniture arriving sooner than expected,each phone call being polite and helpful, and beautiful furniture. thank you"
Joanne Cook - Pennsylvania
"WE purchased the Laredo Marseille King bed and it is a solid beautiful well made bed. The price on Furniture Savings website beat out our local competition by about $400. Amazing. We got the bed we wanted at the price we wanted. The sales people including our salesman, Trevor was so easy to work with and answer my calls and questions. He said the order would take about 4 weeks and it arrived exactly in 4 weeks. The trucking company that delivered the bed was very professional and courteous and on time. We would not hesitate to order from Furniture-Savings in the future. Thanks for a great purchase."
C W - Alabama
"Furniture arrived in timely manner. Movers were polite and efficient. Love the furniture. Exactly what I needed. Thanks"
Sherylle - Michigan
"Very good prices and prompt service. However color displayed on your website does not match real color of furniture. ( in our case the furniture was darker when delivered). Delivery and set up was included which makes this a fantastic deal. would definitely use your company again.
**Store Reply **
We certainly try our very best to make sure the images shown online are as true to color as possible. Due to monitor settings and lighting when catalogs pictures are taken, colors may vary slightly from picture shown on website. "
Al Sugrim - New York
"The process, from purchase to delivery, couldn't have been more pleasant. Your sales staff was knowledgeable and helpful and your delivery team was wonderful.
We'll certainly be back for our next furniture purchase."
Art W. - NC
"Great service from Furniture-savings.com! Very pleasant experience from ordering to delivery and setup. Customer service was quick to respond to our questions. The shipping company Furniture-savings.com used was able to accompdate our schedule and called about an hour ahead of their arrival time to verify our availability. We are very pleased with the quality of our son's new Lea bedroom furniture."
Kari - NY
"My mom and dad have the Broyhill Attic Heirloom table and chair set. I absolutely love this table so much I have been searching for the best deal for over a year! I finally came across furniture-savings.com and had to buy it! The staff is incredibly professional and helpful. I called the number for additional savings and was so happy with the service. We were totally expecting to have to wait longer than we did; from the time of purchase to delivery we only waited 4 weeks and the delivery guys delivered a day early!!!!!! I definitely recommend d this website for all of your furniture needs."
Crystal - Massachusetts
"Product delivered in excellent shape."
Canda - Carr
"LOVE the bed and your prices are amazing. And the delivery was fine, however, the guys who put the bed together did a terrible job. NOTHING was tightened, and the bunk bed was swaying when I leaned on it. We had to take the mattresses off and re-tighten every bolt. AFTER tipping them.
Quality of the furniture is great (5 stars), the delivery aspect needs some serious work.
***** Store reply *****
We apologize for the delivery men not "finishing" the job. I spoke with them and they got all the bolts started and when they went down to get tools to finish, they got side-tracked and forgot to go back. We thank you for your business. "
Lori sawyer - NJ
"I've been dealing with BoSmith furniture since 2009. I have received the most courteous, professional and competent service from Fritz, his dad, his staff and employees. I've bought several thousands of dollars worth of Lane Living Room furniture and and Broyhill Dining Room furniture and other home fixtures without one negative experience. Great retailer.
Also, the after-sales service I've received on furniture adjustments and follow-ups on customer satisfactin are above and beyond my experiences with other retailers in the last 50 years of my llife. I've recently ordered a new Lane recliner for my wife and am certain it will more than meet our expectations. After all Fritz is a professional and so are all the good folks at BoSmith.
I've been and continue to be extemely satisified with BoSmith and Furniture-Savings.com
Keep up the great work
Vance Davis - FL
"This was an awesome experience. I had originally tried to get pricing from a local furniture store for this bedroom set. After several phone calls and a couple of emails I was quoted a price much much higher and also told that it would take up to 3 months for delivery. With Furniture-savings I not only got the quality set that I wanted, but for $1000.00 cheaper and was delivered and set up in one month. The delivery guys were from South Carolina and very polite, unloaded and set up the furniture fast. I had a lot of people skeptical of an online purchase like this but to my amazement it went as smooth as silk! Thank you and I will order again if I need anything more."
Tana Vallans - Oregon
"I had wonderful experience when I bought Vaughan Bassett solid Oak queen size bedroom set. They are very honest and prompt in solving any problem you may have with your purchase. I recommend every one in need of furniture to buy from them."
Narendra - MA
"Dear Furniture-Savings.Com. For years I have been hesitant about odering furniture online, so I have decided to take a chance and I was blown away and 100% pleased. I just purchase the AICO Cortina King Bedroom Set, and AICO Cortina Dinning Room set and I was satisfied and pleased about my furniture. Jason, and Justin both were very professional, pleasant and well mannered gentlemen. The process from start to finish went well. I am overall satisfied with the quality of the furniture, price and the service. We want to thank you for making our home looking elegant and beautiful. This company is great and I would recommend and purchase from you again. Looking forward in purchasing the AICO Elizabeth King Comforter Set or the AICO Portofino King Comforther Set."
John Peggy Murray - Maryland
"This place is for real. Everything came within the time period promised. Headboard for bed had a manufactor issue and Furniture-Savings.com got us a new one. They did not take the money for the balance until we received the replacement headboard. Great customer service besides the best price. I will use again and tell my friends about them."
Bruce Fried - Maryland
"We received our AICO Tides bedroom set today. We had to order it online, because we could not find a local dealer. This was our first experience with AICO and Furniture- Savings.com, and we are very pleased with both companies.
We had been searching for a bedroom set for an entire year, and had almost given up. Then, we Googled AICO, and found this web-site. Skeptically, we ordered the furniture, and the entire experience was the best we have had in 30 years!! Thank you so much. We will definately order again - and highly recommend it to our friends and family."
Jones Family - Florida
"I have only good things to say about my purchase of a Legacy Media Chest 977-7300. You had the best prices of any of the local or on-line stores I viewed and also offer a very reasonable 1/3 deposit rather than full payment when placing the order. Also, this item was available in less than 2 weeks. I used your pick up point in NC. It was a very high quality and low stress purchase experience and I will plan on buying again!"
Patricia Rackley - North Carolina
"I bought a Capri buffet from A.R.T. and it arrived on time as required. The furniture is as gorgeous as it looked online. The delivery personnel were gentle and the merchandise was not damaged at all."
Alicia - Texas
"Very pleased with all aspects of ordering, customer service and condition of merchandise upon delivery.
Bernhardt Normandie Manor Cal King Upholstered bed"
Kathi Haas - Arizona
"Your very courteous staff made this new type of transaction for me so simple. Very pleased with the whole process, other than my delivery was delayed over a week. Furniture arrived great though, and the delivery personnel were very quick and courteous. Will consider other purchases in the future."
PATRICIA - Illinois
"This was our first experience in ordering such a large purchase online.
Jason was very courteous and answered all our questions. Delivery was ahead of schedule. We were please with the setup which was personally supervised by Jason assisted by Cliff ... Thanks again"
Eric & Stephanie - New Jersey
"Largo marseille sleigh bed. Although I thought the bed would never arrive..it's here and we completely love it. Well made ( even by my husbands very high standards) and very beautiful.
It definitely says " I am a classic sleigh bed" it will be beautiful in our Victorian house when we move back home. I would have given all stars but I felt customer service was pretty vague regarding arrival date. And not reassuring at all. I've never ordered sight unseen and I needed a little assurance. Otherwise all was as promised."
Rebeccah Brown - Maryland
"Thank you very much for your courteous and professional service. After placing my order for the Cortina group bedroom sleigh collection, I didn't realize until 2 days before delivery that the armoire did not appear on the invoice. I immediately contacted a staff person by the name of Jason and he delivered prompt and satisfactory answers to all my questions and concerns and assured me that my satisfaction was guaranteed. My armoire will be delivered in 6-8 wks. I will definitely use your company again for any furniture needs that I may have. Again, thank you and continue giving excellent customer service. This was the most pleasant buying experince I have encountered. Kudos to the delivery as well."
Alice Clay - North Carolina
"We purchased a dining set made by Legacy Furniture. The ordering process was very easy. We were kept up to date as to the status of our order and delivery times. The furniture was delivered in good condition. The furniture required minimal assembly and it was done efficiently.
We are enjoying our furniture and have had many compliments on it."
Charles Bryan - Indiana
"I purchased the Legacy Glen Cove 7 piece dining set from Trevor G. The purchase was an easy experience, and pretty good overall. The finish on this table is distressed, so don't expect it to be shiny. It's a very matte finish and looks very cottagey like I wanted. The process took about 3 weeks from sale, to delivery. That was expected. Not too bad. I was very leery about purchasing something sight un- seen and extremely nervous about the condition in which it would arrive. It arrived cross-country in good shape. The only faults I could find is that one arm chair wobbles, but, I think I can fix that by going to the Home store to get a chair leg pad. And the seams on the table top, where the leaf inserts fit are a bit gapped, and don't quite fit flush together seamlessly. This may be from being in storage, or change of weather causing shrinkage and expansion, I am not certain. Chair cushions are reasonably comfortable. Pretty good experience overall. The deliverymen used cou"
Sandra R. - Las Vegas