"On time, professional, and the furniture is beautiful!Vaughan Bassett. Thank you."
Susan Janson - Ma.
"Everything came as expected, though you used a huge 53' trailer truck. That put turning around on my driveway very tough.
**** Store Reply **** - Glad to hear everything went well. Our delivery service does use 53' trucks on deliveries West of the Mississippi to make them cost effective."
R Dutton - WA
"We had a very good experience with our order through Furniture Savings.com. We received exactly what we ordered and it came actually little ahead of the schedule that we had been told. We will definitely consider purchasing future furniture through Furniture Savings.com"
Scott Leathersich - New York
"The entire buying process was wonderful! The furniture is beautiful. When it was delivered a noticed a very small chip in one of the dresser. The delivery mean patched it up and I could not even tell where the nick was.
I will be ordering again!"
Rosemary Armento - New Jersey
"We purchased three pieces from the Broyhill Laramie collection. What a fantastic price compared to the local furniture stores. Justin assisted us in the order. He was friendly, knowledgeable and informative. The communication is excellent. You know ahead of time what to expect and they keep to their word. The delivery people were on time as promised. They were fast, cautious and courteous. This was a fantastic experience overall. I purchase a lot of small stuff on line, but a first for furniture. I'll be shopping here again for our next furniture purchase."
Curtis - PA
"Great service. Received items promptly. Also great prices. I would definitely use you again and would recommend to others."
Ann marie roberts - Ny
"My bedroom set is absolutely beautiful. It's a Virginia House Salem Collection (also known as Vaughan-Bassett). Quality is the same as my last set which lasted 30 years. I appreciated Furniture-Savings sending me samples of 2 wood groups I was looking at, it definitely helped with my selection. Delivery was quick, the delivery men were nice, courteous - BUT made 2 mistakes with setup. One with bed supports, which Furniture Savings has sent me knew ones and the problem is resolved AND they didn't remove a piece of wood in the front center of dresser, which was there for shipping. That I haven't been able to remove as I don't have the manpower to pick the dresser up, so I'm a little bummed about that can you can see it. But I have already recommended this company to 2 friends looking for furniture and would use them again."
Carole - CT
"Brookfield by Pulaski
Shenandoah by Largo
Cobblestone Snow White
The delivery guys were great. Polite, helpful and all furniture pieces were wrapped in moving pads or in the original box. The dresser to the Pulaski set suffered a severe scratch across the top of the dresser - don't know how it happened. The driver used a scratch pencil but it is still noticeable. The footboard to that set also sustain some minor damage.
The other two sets escaped any trauma."
Barb Hansen - Texas
"I actually was not home when my bed frame and dresser with mirror were delivered. What a wonderful surprise to come home to a furnished bedroom! I was so worried that my bed frame would've not matched because I have a Tempur-Pedic Mattress that adjusts up and down and that the bed frame was not compatible. But the bed frame matched and they took out the wooden slates underneath and did all the work. Fantastic service!"
Maria Nina Lacson - Texas
"Wonderful!!! This is my first experience at buying an entire bedroom set on-line. I have to admit I was somewhat sceptical about buying an entire b/r set on-line. I absolutely love my new Pulaski Tuscano Villa bedroom set. The picture absolutely does it no justice. Excellent quality, elegant and sophisticated. The delivery people were very kind, efficient and timely. I am an extremely satified customer. If I ever need more furniture, I will come your way.
Jason, the sales person, made my buying experience a pleasent one. I will recommend this company to others.
Thank you so much for the exception work.!!!!
Sheila - Los Angeles, CA"
Sheila A. - CA
"Everything went fine except after the delivery people left we couldn't find the glass shelves for one of the curio cabinets. We had to tip the cabinet to locate and remove them from under the cabinet. When we did one of the glass doors got a small crack in it. I don't think this would have happened if the delivery people would have removed them like they did on the other cabinet."
David Zachmeyer - Texas
"I've been dealing with BoSmith furniture since 2009. I have received the most courteous, professional and competent service from Fritz, his dad, his staff and employees. I've bought several thousands of dollars worth of Lane Living Room furniture and and Broyhill Dining Room furniture and other home fixtures without one negative experience. Great retailer.
Also, the after-sales service I've received on furniture adjustments and follow-ups on customer satisfactin are above and beyond my experiences with other retailers in the last 50 years of my llife. I've recently ordered a new Lane recliner for my wife and am certain it will more than meet our expectations. After all Fritz is a professional and so are all the good folks at BoSmith.
I've been and continue to be extemely satisified with BoSmith and Furniture-Savings.com
Keep up the great work
Vance Davis - FL
"We just had our Vaughn Bassett - Hamilton - bedroom furniture delivered and it is BEAUTIFUL!! I originally saw this furniture on the website of a high-end furniture store near our home. I searched the web to get pricing and came across your website. I am SO glad that I found you! We saved several hundred dollars on the price of the furniture, in addition to the free shipping and no taxes. The delivery guys were VERY courteous, efficient, and covered our hardwood floors so they wouldn't get damaged. We will definitely recommend you to our friends and will shop againg with you for our future furniture needs!"
Stacey Keller - Maryland
"The guys were very friendly. They were running late and made sure to call to let us know. Although you could tell they were tired, they worked hard and got the job done quickly, cleaned up and were out of there.
It was a great experience and I will use furniture-savings in the future."
Jenni Steele - Michigan
"We received our bedroom furniture one week ago. It was delivered 4 1/2 weeks after we ordered it. We are very pleased with the quality and look of the set. The delivery men were very friendly, careful and speedy in the setup of our new furniture. We purchased the Timberland Oak set by Virginia House. We recommend Furniture-Savings and would buy from them again !"
Deborah L - New York
"Largo marseille sleigh bed. Although I thought the bed would never arrive..it's here and we completely love it. Well made ( even by my husbands very high standards) and very beautiful.
It definitely says " I am a classic sleigh bed" it will be beautiful in our Victorian house when we move back home. I would have given all stars but I felt customer service was pretty vague regarding arrival date. And not reassuring at all. I've never ordered sight unseen and I needed a little assurance. Otherwise all was as promised."
Rebeccah Brown - Maryland
"I absolutely love the Aico Eden furniture. It is more than what I imagined, and the white glove delivery service added the final touch. I am very pleased with my purchase. Thanks!"
GLENDA CODDETTE - GEORGIA
"I recently received an Aico electric fireplace. I just love it! I did a lot of research and found the best price with Furniture Savings. The delivery company was also very good. They arrived as scheduled, were careful with the piece and very nice. The remote was misplaced, but they sent the remote as promised and Furniture Savings was also trying to help me any way they could. A really positive experience overall. I would definately recommend these guys and the products they sell."
Marion - New Jersey
"I bought the Broyhill attic heirloom bedroom suit about 5years ago. I have moved and cannot find the instructions on how to put the metal support frames together I NEED HELP PLEASE. Oh by the way LOVE the ATTIC HEIRLOOM collection I have several pieces of it!!!!! Thanks need help sleeping in floor on mattress desperate in TN"
Tammy - Tn
"We love our new king-size Oak Lane II-Light bed by
Vaughan Bassett. It was easy to shop on-line and it was a smooth transaction/"
Joan Suspenski - New York
"Our compliments to Furniture-Savings.com. Great pricing and you did all you said you would do. We just have one problem/comment and that is on the manufacturer. All arrived in good condition except for the door latches/clips. These are of very poor quality as the small twin rollers on the cabinet that the "pins" on the doors slip into move around and will not stay aligned so the doors will close and hold. We have tried to be very careful and close the doors gently, having to adjust the rollers almost every time we need to close the doors. Even then we miss sometimes and have bent two of the rollers beyond repair. These should be tossed from the design and replaced with magnets or some other quality holders.
I will be contacting Kinkaid to ask if there is something they will do.
Sharon Frazier - California
"My mom and dad have the Broyhill Attic Heirloom table and chair set. I absolutely love this table so much I have been searching for the best deal for over a year! I finally came across furniture-savings.com and had to buy it! The staff is incredibly professional and helpful. I called the number for additional savings and was so happy with the service. We were totally expecting to have to wait longer than we did; from the time of purchase to delivery we only waited 4 weeks and the delivery guys delivered a day early!!!!!! I definitely recommend d this website for all of your furniture needs."
Crystal - Massachusetts
"I was very happy with the money I saved using Furniture-Savings.com. The process was very easy and quick. We had our furniture delivered in 3 weeks. I will definitely recommend this to friends and family.
While many deliveries do happen in 3-6 weeks, we normally ask for between 4-8 weeks. We would prefer to tell you 4-8 and it deliver in 3 if possible than to tell you 3 and it take 7-8 weeks."
Clauser's - Rockford MI
"We apologize for not writing you sooner. We received the replacement nightstand last week and it was received in excellent condition. We wanted to thank you and Furniture Savings for your commitment to customer service and your attention to detail. We will certainly buy from you company again and recommend you highly."
Paul and Susan L. - MD
"We purchased two full beds set. The furniture is just beautiful, but the delivery people left all the boxes behind for me to throw away. I had a hard time finding someone to help me with all those boxes. I even gave them 30.00 tips were hoping he clean up take all those boxes out of my driveway but they didn't!**** Store Reply - We apologize that the drivers did not complete the delivery properly. They are supposed to remove ALL debris. We have contacted the delivery service to notify them of the problem so future customers will not have the same problem.****"
Sophal Pettit - Maryland
"This was our first experience in ordering such a large purchase online.
Jason was very courteous and answered all our questions. Delivery was ahead of schedule. We were please with the setup which was personally supervised by Jason assisted by Cliff ... Thanks again"
Eric & Stephanie - New Jersey
"I ordered Aico Furniture's Hollywood Swank and it is awesome. The delivery date was just outside of the 2 week window of me receiving notification that furniture had arrived locally. The delivery crew didn't know initially how to assemble everything but they figured it out and it appears to be perfect. It took them over 2 hours to set-up bed and dresser but I am pleased with the final product.
They remove the packing materials promptly. I received beautiful, well designed furniture at discount of retail with an easy pay-out plan. Very happy!"
Brenda Cooper - GA
"Thank you. The furniture are great, the delivery service was excellent. With best wishes, George P."
George P. - NC
"The chest of drawers is gorgeous and the delivery service was perfect. I am very happy with every aspect of this transaction."
Marjorie Henderson - California
"I purchased the Legacy Glen Cove 7 piece dining set from Trevor G. The purchase was an easy experience, and pretty good overall. The finish on this table is distressed, so don't expect it to be shiny. It's a very matte finish and looks very cottagey like I wanted. The process took about 3 weeks from sale, to delivery. That was expected. Not too bad. I was very leery about purchasing something sight un- seen and extremely nervous about the condition in which it would arrive. It arrived cross-country in good shape. The only faults I could find is that one arm chair wobbles, but, I think I can fix that by going to the Home store to get a chair leg pad. And the seams on the table top, where the leaf inserts fit are a bit gapped, and don't quite fit flush together seamlessly. This may be from being in storage, or change of weather causing shrinkage and expansion, I am not certain. Chair cushions are reasonably comfortable. Pretty good experience overall. The deliverymen used cou"
Sandra R. - Las Vegas
"I am more than happy with my experience with your company and with the whole delivery process. My new furniture is great. It is the bedroom furniture from the Antigua collection from American Drew Furniture.
I would recommend your company to anyone. Thanks so much."
Linda Buttacavoli - New York
"Delighted with my Vaughan Bassett bedroom set. My order was received and set-up in perfect condition. I will order again from this web site. Great experience."
Mary - Maryland
"We ordered a table 6 chairs and 3 barstools from the American Drew-Camden collectionon January 7,2012. Our order arrived May 9, 2012 at 10:40pm. The furniture is beautiful, great deal as long as you are not in a hurry for it to arrive. The delivery men were very kind and respectful. I do wish they would have put something over there shoes when in my home.
Store Reply - We are glad to see you were happy with that American Drew table set. We apologize for the mfg. delay. Most deliveries happen in 4-8 weeks but from time to time, it does take longer but we will always keep you updated with the status of the order via emails. Thank you again for your business."
A.M. - PA
"Excellent quality furniture and great service! I'm very happy."
Dhurata - New York
"My furniture was delivered a day before, which was great! The delivery guys were very professional and did a wonderful job in setting every thing up. Words can't describe in how beautiful my bedroom looks!The quality of the furniture is amazing!"
Tayane Koch - NJ
"My experience was first rate from beginning to end. The ordering process was easy and efficient and all communications were clear and prompt. I was very pleased to be contacted earlier than expected to schedule the delivery. The delivery service arrived at precisely the time promised and and the two gentlemen professionally assembled the table and helped move the packing materials for us. I was a little hesitant about ordering online without seeing quality, but I was very pleasantly surprised at how attractive and well made the American Drew/Cherry Grove dining table was. Thank you for the lovely table and your company's excellent service!"
Maxine - Florida
"We purchased the Heritage Court King Sleigh bedroom set and just love it. The quality is excellent and the furniture is absolutely gorgeous. We will definitely use your service again when we are in the market for furniture. The delivery was scheduled with my schedule and they were timely and set up carefully. We couldn't be more pleased with the service."
Andrea - Maryland
"Vaughn-Bassett Timber Mill:
Thanks for keeping me informed of furniture delivery status.
Love the furniture and the service, arrived a day early."
Sandra Smith - Texas
"Furniture delivered within time frame estimated. Very pleased with delivery service and love the furniture. Thank you."
Phyllis Catanzaro - Arizona
"Furniture delivered a week ago. One of the dining chairs was not level -- had to put two felt pieces under the leg to make it level.
One of the chairs had a "blemish" on the top of the back. Delivery man had a "pen" to color it in so it looked more like a "knot hole".
Was under the impression the two leaves stored UNDER the table and could be pulled out from each end. Was a little disappointed this wasn't the case. The counter-height Legacy Logan table I saw in a local store did have the leaves under each end. Thought this table would be the same.
Overall, it looks nice in the dining room.
Delivery was smooth - drivers kept in touch regarding the delivery."
Linda Aper - Illinois
"I just love my Chateau Beauvais living room set. It is even more beautiful than online. The service was great. The furniture came much sooner than I expected. My husband said that the delivery men was awesome. I definitely will be ordering again soon!!"
Veronica B - Georgia
"We could not have been more pleased. The price and quality is amazing. Everything about the order was taken care of in a very professional manner. The delivery was right on time with extremely move movers. Thank you!"
VIRGINIA STEWART - TEXAS
"We love our new furniture. Everything went smoothly with our delivery. Very professional. The quality is really good. We will definitely tell others about your company. Jill"
Jill Hancock - Washington
"We recently purchased the Beckenham BR set by Pulaski. We are higher-end consumers. I have never ordered furniture from online and was a bit nervous because I didn't see this set before buying it. Most of the stores in my area really don't carry BR sets, so it was impossible to see the quality. So, I worked with Jason and he was extremely professional and HONEST!! He actually steered me away from another BR set because he felt we would not be satisfied with the quality. (He even emailed me pictures of the inside construction.) I appreciated Jason's effort and integrity.
The Pulaski Beckenham BR Set was absolutely beautiful and the price and the quality were great! The delivery was better than expected time-wise and they were very professional. I would very highly recommend Furniture-Savings as a reputable, aim-to-please company and my experience with them was extremely pleasant.
The only other comments are is that the color of the BR set was pictured differently than "
Lorie and Ben Mena - New Jersey
"You must shop w/ Furniture Savings, as they have great pricing, honest and respond to any questions / issues. I placed an order w/ another online company for exact same furniture (thought I was getting best deal). Company went out of business, but never contacted me nor credited my account / card. Good thing I use AMEX as they credited my account after 30 days of dispute.
Wish I had used Furniture Savings up front. They have good standing w/ BBB.
I will purchase more furniture in the future. No need to waster your time shopping at the over priced local stores, they won't beat or match these prices.
Thank you Furniture Savings, we are very pleased w/ our new bedroom set."
JOHN STRAIN - South Carolina
"Bought Legacy Kids furniture. Very good. However, delivery guys left the whole packaging in my property and left. I end up having to clean up after them. My suggestion is to watch them closely and make sure they take everything with them.
***** Store Reply *****
We apologize for the debris being left. Starting May 1st, the delivery service men are supposed to remove ALL the debris upon delivery."
L. Kwa - New Jersey
"One of the chairs arrived damaged, the leg mount is cracked. I will repair it myself.
There also is a small chunk of wood out of th edge of the tables leaf.
I was very satisfied with your service. The furniture looks great.
The Manufacturer was Legacy."
Jim Witkowski - Wisconsin
"We purchased two occasional tables from the AICO Tuscano collection. Myra assisted with ordering, and Sherry handled the follow-up. We were very pleased with the entire process. The white glove delivery was excellent, with pleasant and professional personnel. Service and products were exactly as described. We researched numerous internet sources, and found Furniture-Savings.com to have the most reasonable policies, and the A+ BBB rating with only one complaint filed in the last three years. We were unable to locate any other source with a remotely similar record. We were very hesitant to order furniture online, but will definitely make all future purchases from this company. We highly recommend Furniture-Savings.com as a fair and honest vendor. Thank you for your service."
Jim G. - California
"Vaughan Bassett Cottage Collection bedroom set
Beautiful set, great price, quicker than expected delivery! We are very satisfied."
Terri - North Carolina
"Furniture arrived in timely manner. Movers were polite and efficient. Love the furniture. Exactly what I needed. Thanks"
Sherylle - Michigan