"I actually was not home when my bed frame and dresser with mirror were delivered. What a wonderful surprise to come home to a furnished bedroom! I was so worried that my bed frame would've not matched because I have a Tempur-Pedic Mattress that adjusts up and down and that the bed frame was not compatible. But the bed frame matched and they took out the wooden slates underneath and did all the work. Fantastic service!"
Maria Nina Lacson - Texas
"I would definitely buy from Furniture Savings again. They have a great selection of furniture and very good prices. Their service is wonderful. They do everything they outline on their website. No surprises! Delivery personnel were perfect too."
Angie Turner - Ohio
"I purchased the Paula Deen bedroom suite and love it. The delivery was three weeks earlier than expected and the delivery personnel was polite and efficient. The only problem, which I discovered this week, is that the bed slates/frame does not rest on the floor; they are about 2" from the floor. Due to physical medical situation, I am unable to correct this problem myself and am waiting on someone to dismantle the bed to fix the mistake. Although this brand of furniture is heavily over priced, it is gorgeous, heavy, and bigger than most furniture. I love it."
Merry-Lynn - VA
"This week I received my Legacy Cottage Hill dining room set. I took a leap of faith and ordered it sight unseen. I am absolutely thrilled with it. The quality is very good. As far as Furniture-Savings, they are the best online company I have dealt with. Their prices are great, customer service is superb, and the delivery was right on time. Yhanks for a great experience and an a dining room set I will enjoy for years to come!"
Mary Jo Di Benedetto - South Carolina
"The guys were very friendly. They were running late and made sure to call to let us know. Although you could tell they were tired, they worked hard and got the job done quickly, cleaned up and were out of there.
It was a great experience and I will use furniture-savings in the future."
Jenni Steele - Michigan
"I saw the Vaughan Bassett reflections bedroom suite in my local store and fell in love. I really wanted a extra night stand (that tacked on $400 more onto the price to total $4200) they had it in the medium cherry finish though and I just wasn't sold on the color at all. So went home and racked over the color/cost and went directly to Vaughan Bassett's website and saw that it also came in an ebony finish and I knew that was it for me... it was prefect! I went back to my local store the next morning only to be told they couldn't/wouldn't order it in the Ebony finish that I so desired, and they weren't willing to even negotiate on the cost for an extra nightstand. I was so disappointed I walked out of the store without saying a word. I immediately got on my cell and looked up were I could buy it the way I wanted it with an extra nightstand and was directed to Furnituresaving.com. I of course did some research on the company and decided I wanted to speak with someone d"
Shelly Hewitt - KY
"I purchased the Legacy Glen Cove 7 piece dining set from Trevor G. The purchase was an easy experience, and pretty good overall. The finish on this table is distressed, so don't expect it to be shiny. It's a very matte finish and looks very cottagey like I wanted. The process took about 3 weeks from sale, to delivery. That was expected. Not too bad. I was very leery about purchasing something sight un- seen and extremely nervous about the condition in which it would arrive. It arrived cross-country in good shape. The only faults I could find is that one arm chair wobbles, but, I think I can fix that by going to the Home store to get a chair leg pad. And the seams on the table top, where the leaf inserts fit are a bit gapped, and don't quite fit flush together seamlessly. This may be from being in storage, or change of weather causing shrinkage and expansion, I am not certain. Chair cushions are reasonably comfortable. Pretty good experience overall. The deliverymen used cou"
Sandra R. - Las Vegas
"We purchased the Largo Monterey bedroom set and we love it! I was a little nervous ordering the furniture online, but was very happy with the service and pricing. All went smoothly with delivery and setup also. We wouldn't hesitate to use Furniture Savings again!"
Carol - Missouri
"Our new Vaughan Bassett bedroom furniture (Twighlight-cherry)was delivered last week and we love it! From start to finish, our experience with your company was top notch! Your timeline was reliable, your customer service representatives were professional, knowledgeable and courteous and the delivery service was outstanding. Everything you advertised, you delivered on. We recommend you highly to all who are in the market for quality furniture at reasonable prices.
Thank you furniture-savings.com. We look forward to our next purchase from your company!"
Sally and Ozzie - New York
"One of the chairs arrived damaged, the leg mount is cracked. I will repair it myself.
There also is a small chunk of wood out of th edge of the tables leaf.
I was very satisfied with your service. The furniture looks great.
The Manufacturer was Legacy."
Jim Witkowski - Wisconsin
"Very good prices and prompt service. However color displayed on your website does not match real color of furniture. ( in our case the furniture was darker when delivered). Delivery and set up was included which makes this a fantastic deal. would definitely use your company again.
**Store Reply **
We certainly try our very best to make sure the images shown online are as true to color as possible. Due to monitor settings and lighting when catalogs pictures are taken, colors may vary slightly from picture shown on website. "
Al Sugrim - New York
"Great buying experience all the way around."
Randy Card - Washington
"I purchase a full Vaughan Bassett Twilight bedroom set for my granddaughter.
The delivery was prompt and my daughter reported that everything about the setup was great. There was a minor blemish on the desk hutch and it was noted on the receipt by the delivery company. I then received an email asking for pictures of the damage. I responded but I have to follow-up myself after two weeks. I found out that I hadnít been charged the remaining balance because of the outstanding damage issue. The damage issue was resolved to my complete satisfaction.
I have two more grandchildren that will need bedroom sets and I will definitely buy from Furniture Savings."
Del Kendrew - New York
"Fast, courteous, helpful...American Drew dining set ordered, delivered, setup within one month. Extremely pleased...will do business again!!!!!"
Irene Sarno - Florida/NY
"Ordering from Furniture-Savings.com was a great experience. The price and service are second-to-none. I special ordered a couch, which arrived today. The couch itself turned out like we ordered. However, there was an error in couch pillow order. We ordered 2 pillows of a jack-knife pattern and 2 of a different pattern. We received 3 jack knife pillows and 1 of a different pattern.
The delivery of the couch came much sooner than anticipated, obviously a good thing at this time of year. However, I must say the delivery guys did not have clean hands upon their in-home setup. There are numerous dirt marks all over the couch from their handling. Furthermore, there was a grease stain on one of the seat coushions that has been returned to be professionally cleaned. All of this was reported on the signed delivery receipt and seems to be taken care of. We will see how good the wife is at removing the dirt marks.
Overall, I am satisfied with the service, product, and prices from furniture"
William Hicks - Texas
"Dealing with FS on the phone was great. Furniture looks good.
Delivery went ok but they did not take away garbage."
glen taylor - Illinois
"I am very happy with the Liberty furniture I purchased thorugh you. It is well made with tons of storage. The process was a pleasure (especially after the terrible experience I had with another merchant) from ordering to delivery.
I would not hesitate to order from you again."
Karen Seltzer - New York
"I had a very insignificant issue with my Broyhill Hollander Leather Sofa. I contacted Broyhill and they told me that the sofa was still under warranty so I should contact my seller (Furniture-Savings)
Jason Council was my individual salesperson.
He went so far beyond what was required to help me that I almost don't have words to describe what an incredible company this is.
DO NOT HESITATE TO DO BUSINESS WITH THESE PEOPLE.
There is literally no risk in dealing with them.
Make sure to ask for Jason when you do."
Steve - South Carolina
"Thank you. The furniture are great, the delivery service was excellent. With best wishes, George P."
George P. - NC
"I ordered a Vaughan Bassett bedroom set on Aug 2, 2013. It was delivered yesterday and is beautiful. Delivery was fast and the price was right. The only problem was that two drawers were not in their slide-in space and were very loose and hitting the drawers above. My husband was able to fix it. Delivery was great and the guys set everything up. I would definitely order from this company again."
Judy - PA
"I purchased the Monte Carlo II Silver pearl Queen bed two side tables and a dresser. However it did not come with the metal canopy pictured with the bed. I believe it should have been included...
***** Store Reply *****
We apologize for the mix-up. We had left the canopy off the order on accident. It has been ordered and will be delivered as quickly as possible. Per your request, we will deliver it with your new order."
Joseph M Spiteri - Illinois
"I am so happy with my kids new Lea Kids Deer Run bunk bed furniture- I was worried that your company was not going to be able to deliver on time. In fact you deliver a day early- The guys were so nice and helpful - They built everything with patience. Thank you so much!"
Leonor - Clifton, New Jersey
"I ordered the Broyhill Zachary sofa and chairs. It is beuatiful.
I never ordered furniture online, but the process was seamless and the furniture is great!"
Terri - Pa
"We received our delivery just as promised and the
two gentlemen that delivered it into the house was
very good. We were real impressed with all the
services, our ordering, delivering service and the
quality of the furniture.
We will be happy to use your services again in the
future if we have a need.
Mrs. Norman Buchanan"
Norman Buchanan - Arkansas
"I expected to wait much longer for my furniture but it was delivered at the perfect time for me. The new flooring had just been installed and the furniture arrived 3 days later. It could not have worked out any better. My room now looks like a magazine article with a savings I would not have imagined! Thank you Furniture-savings.com!"
Susan Horn - Michigan
"Thanks so much...The Largo was exactly what I ordered and the delivery crew was great!"
gail cain - georgia
"I am so pleased with my new piece of furniture. It is exactly what I wanted. The delivery was much faster than I expected. The gentlemen who delivered the piece arrived when they said they would and were very careful when placing it in our home. They were efficient and very pleasant to deal with.
If I am in need of furniture again this will be the first place I look and will definitly recommend them to others!
Mary Oubre - Louisiana
"We purchased a Vaughan Bassett bedroom set from the Refelection Series. The experiance was great. Excellent service through out. Our salesman Fritz did an excellent job. He went above and beyond just making a sale. We will keep you in mind for any furture purchases. The only short comming was the delivery service. No fault of the driver, but he explained his company kept giving him additional loads to pick up on his return route causing a delay in our delivery. It was sceduled for delivery between 3 pm and 7 pm but did not arrive until after 10 pm. In all we got our furniture and are very happy customers. Thanks"
MB - Illinois
"We love the Vaughn Basset Queen Bookcase bed we just received a week ago! It is quality made and beautiful in our small guest room. The two delivery men were wonderful and even put the bed together for us! Which was a blessing as my husband had an arm injury and we were unsure how we were going to do that.
This is one of the most professional on-line stores I have ever worked with and we order everything on-line as we live in a very rural beach town."
Nicola Johnson - Washington
"We purchased the Heritage Court King Sleigh bedroom set and just love it. The quality is excellent and the furniture is absolutely gorgeous. We will definitely use your service again when we are in the market for furniture. The delivery was scheduled with my schedule and they were timely and set up carefully. We couldn't be more pleased with the service."
Andrea - Maryland
"It's been about a year since I purchased a dining room set from FurnitureSavings.com with no problems. The furniture is beautiful (Legacy Vougue). I am now looking to buy furniture for another room.
While looking through the online catalog this time, I noticed this link for feedback. Although my first purchase and delivery was a year ago, I thought others might gain from my belated feedback.
I was always skeptical about buying online. My motto is "if it's too good to be true, then stay away" Anyone might think this when making a large purchase like furniture over the web. Well, I can tell you after purchasing a dining room set from FurnitureSavings.com, I am so happy that I'm back for the next purchase. This company is legit; has great customer service, great delivery service and to top it off, I saved $1800 over what it would have cost me from a local store in my state. No risk buying from them.
They are honest and out to please you!
They even went up and beyond."
Alan - New Jersey
"I absolutely love my Pulaski Cortina bedroom set! I will be buying another nightstand in the future to finish out my set. Everything was delivered in perfect condition, which is great considering it traveled from South Carolina all the way to Colorado. Thank you again, I could not be happier with my purchase from Furniture-Savings!"
Sara - Colorado
"We could not have been more pleased. The price and quality is amazing. Everything about the order was taken care of in a very professional manner. The delivery was right on time with extremely move movers. Thank you!"
VIRGINIA STEWART - TEXAS
"Very enjoyable expierence dolng business with you,every thing
John Hanifin - New Jersey
"A wonderful experience! I purchased 6 pieces of the Vaughn Bassett Hamilton bedroom line and Furniture-Savings.com had the best price I could find by a considerable margin. The order process was simple and smooth. Delivery was scheduled, delivered on time and the drivers/delivery men were quick and professional. I could not be happier with my purchase and with Furniture-Savings.com.
Jim V - West Virginia
"Delivery team was great some damage on finish they touched it up ok. I only have one complant not with you all but I would think that airco would put a lot more in a quality finish for a good wood product"
Patty Wilks - Virginia
"The furniture is excellent! Looks beautiful in our room and I feel like I got a very good deal. Appreciated the heads up a week ahead of delivery. The delivery was a bit late and the gentlemen were in a hurry, didn't take off all the cardboard under the night stands or the middle leg of the dresser. Were they supposed to put on the knobs... no big deal, but wasn't sure. I would recommend this company to others.
Reply from Furniture-Savings.com....
We apologize for the late delivery as the men were delayed at a previous stop. Yes, our drivers were supposed to install all of the handles, I will make sure to remind them of that. The middle leg of the dresser should remain there for support.
Thank you for your business,
Karen Lockhart - New York
"Beautiful and stunning!!! The pictures do not do justice for this collection. I purchased the AICO Eden Home Office w/a filing cabinet. Superb craftsmanship. I only buy quality furniture ~ Ethan Allen has lost me as a customer ~ Furniture Savings has gained a new one. Jason told me this would be the last "office" I had to buy - he is right. The delivery men were wonderful. Jason is wonderful to work with. This experience has made me loyal customer ~ I'll only be purchasing my furniture from you!! Thank you for such wonderful service. Did I mention you had the best prices on this collection? Simply awesome!!!"
Michele Y. - Virginia
"My wife and I purchased the Huntington Fifth Avenue Queen-sized Leather bed. To say that it exceeded our expectations, it an under statement. The bed is extremely handsome and well made. The delivery staff were very professional and FAST!!!!
The price----unbelievable, we are looking to purchase additional furniture for our home."
David - New York
"I'm very pleased with my extravagant Legacy Conquistador bedroom grouping. It's very elaborate. Furniture-Savings.com, YOU ROCK! Very good customer service, friendly delivery service, very prompt and detailed to the T. I'm looking forward to ordering again. Your highly-favored in my book!
Shontell - Pennsylvania
"Everything went well. Thank you."
Miroslaw Rogalski - Wisconsin
"Bought Legacy Kids furniture. Very good. However, delivery guys left the whole packaging in my property and left. I end up having to clean up after them. My suggestion is to watch them closely and make sure they take everything with them.
***** Store Reply *****
We apologize for the debris being left. Starting May 1st, the delivery service men are supposed to remove ALL the debris upon delivery."
L. Kwa - New Jersey
"Excellent service. Here's the best part. Our new furniture came in cardboard boxes. When the delivery truck arrived, my husband said, "Something else that needs put together." I just waited and patiently watched as the delivery people promptly put the furniture together, carried out the delivery boxes and was ready to leave in just a little time. Nothing for my husband to put together or clean up."
June - West Virginia
"The American Drew bed is very well made and looks fabulous in the bedroom. The only problem was the shipping company they use had numerous problems in getting the bed from NC to FL. ***** Store reply ***** We apologize for the delay in getting your order. Those delivery delays are unusual and the personel that caused the delay is no longer with the delivery service."
June - Florida
"Vaughn Bassett bedroom pieces were delivered 7/31/11.
I realized I signed a release but, in fact, I missed some scratches on the night stand. I have been very satisfied with everything over all from the ordering to the delivery and quality of the furniture! I would like a stain stick in the Mohawk brand, extra dark walnut. The delivery man used this on the edge of the dresser surface where the finish had rubbbed off. He said he could not leave the stick. I need one for the scratches on the nightstand. Can you send me one? Otherwise, where might I purchase one?
Thank you very much!
****** Store Reply******
Great to hear everything went well. We shipped out the requested marker this morning and you should receive it in 2-3 days.
Susan Jacobs - Arkansas
"I was very pleased with the service we received from the two men that delivered our armoire. They delivered it a day ahead of the original date, which I appreciated very mcuh.
The armoire was as pictured online and details were as stated including color. Am very pleased with it."
Lucille Usher - iowa
"We received our delivery yesterday and the Vaughan Basset bed exceeded our expectations. I must say that the ordering, service, delivery, setup and professionalism of this company is unmatched.
This was my first time ordering furniture online and I will definately be doing it again.
G. Dunham - Arizona
"Just received our furniture. It is absolutely beautiful! It arrived in just under 6 weeks. The whole experience has been awesome! Wasn't sure about ordering furniture on line but we saved so much money it was worth a try. The delivery guys were very professional and did a great job. They even helped us put our door back together. We are so happy!!! I highly recommend this company to everyone. Our AICO Essex manor furniture is absolutely beautiful!!!"
Patricia Bauer - New York
"I have had much better success with ordering on internet than visiting individual stores. Will order again when I need something. I called and asked for some touchup as there were a few spots that the paint must have missed. Hopefully will get that soon.(note from store - Touch-up kit mailed out 12-28-09)"
L. K. Cook - Indiana
"Purchased two pieces of Vaughan Basset to compelte our bedroom set. There is no doubt in our minds we would order from Furniture-Savings.com in a heart beat. Process was so easy, the delivery people were excellent, polite, careful. Did not leave until everything was in it's place."
Kathleen - New York