"This week I received my Legacy Cottage Hill dining room set. I took a leap of faith and ordered it sight unseen. I am absolutely thrilled with it. The quality is very good. As far as Furniture-Savings, they are the best online company I have dealt with. Their prices are great, customer service is superb, and the delivery was right on time. Yhanks for a great experience and an a dining room set I will enjoy for years to come!"
Mary Jo Di Benedetto - South Carolina
"I ORDERED FROM JUSTIN.....He was very profeshional.....& got me a real nice discount.....I would definitely order from him again.....Ihope the furniture is like on the website.....somehow I feel that it will be..."
MRS SMITH - CALIFORNIA
"In early January we purchased a Vaughan Bassett Appalachian Hardwood light cherry bed, chest, and nightstand. The price was less than a local store's sale price. In 2 weeks we were notified of shipping, with delivery coming a week later. Early evening of the day before the scheduled delivery, the team called to say they were ahead of schedule. They delivered that evening. They were courteous, pleasant, and efficient. The furniture is perfect. I would highly recommend you and would purchase from you again."
Dag - PA
"We just had our Vaughn Bassett - Hamilton - bedroom furniture delivered and it is BEAUTIFUL!! I originally saw this furniture on the website of a high-end furniture store near our home. I searched the web to get pricing and came across your website. I am SO glad that I found you! We saved several hundred dollars on the price of the furniture, in addition to the free shipping and no taxes. The delivery guys were VERY courteous, efficient, and covered our hardwood floors so they wouldn't get damaged. We will definitely recommend you to our friends and will shop againg with you for our future furniture needs!"
Stacey Keller - Maryland
"I needed repair parts for a dresser we bought several years ago for our daughter, from Levitz furniture. The drawer hardware you have is an exact upgrade from what has worn out and broken. You have the exact parts I needed at a reasonable price, and will save me literally hours of work, by not having to adapt drawrs to other manufacturer's hardware."
JOHN PELLOCK - WA
"You must shop w/ Furniture Savings, as they have great pricing, honest and respond to any questions / issues. I placed an order w/ another online company for exact same furniture (thought I was getting best deal). Company went out of business, but never contacted me nor credited my account / card. Good thing I use AMEX as they credited my account after 30 days of dispute.
Wish I had used Furniture Savings up front. They have good standing w/ BBB.
I will purchase more furniture in the future. No need to waster your time shopping at the over priced local stores, they won't beat or match these prices.
Thank you Furniture Savings, we are very pleased w/ our new bedroom set."
JOHN STRAIN - South Carolina
"We purchased the Vaughan Bassett New Haven Bedroom Suite. We couldn't be happier! Easiest furniture purchase ever!! Ordering was easy, regular update emails and fast delivery when furniture was ready. The guys doing the delivery and set up did a great job, neat & fast. I will definitely recommend your website to family and friends. Vaughan Bassett furniture is made in USA and is top quality furniture!!!"
Susan C. - Virginia
"We purchased the Heritage Court King Sleigh bedroom set and just love it. The quality is excellent and the furniture is absolutely gorgeous. We will definitely use your service again when we are in the market for furniture. The delivery was scheduled with my schedule and they were timely and set up carefully. We couldn't be more pleased with the service."
Andrea - Maryland
"We love the Vaughn Basset Queen Bookcase bed we just received a week ago! It is quality made and beautiful in our small guest room. The two delivery men were wonderful and even put the bed together for us! Which was a blessing as my husband had an arm injury and we were unsure how we were going to do that.
This is one of the most professional on-line stores I have ever worked with and we order everything on-line as we live in a very rural beach town."
Nicola Johnson - Washington
"Thank you very much for your courteous and professional service. After placing my order for the Cortina group bedroom sleigh collection, I didn't realize until 2 days before delivery that the armoire did not appear on the invoice. I immediately contacted a staff person by the name of Jason and he delivered prompt and satisfactory answers to all my questions and concerns and assured me that my satisfaction was guaranteed. My armoire will be delivered in 6-8 wks. I will definitely use your company again for any furniture needs that I may have. Again, thank you and continue giving excellent customer service. This was the most pleasant buying experince I have encountered. Kudos to the delivery as well."
Alice Clay - North Carolina
"We purchased a bedroom set from the Vaughan Bassett company. The collection is Reflections. Delivery was 2 weeks before the date that we were told!!! We shopped locally to get an idea of what we wanted. Your price beat every place that we looked!! We are very happy with our purchase and your delivery men did a wonderful job!! Thanks so much!"
Don and Sue - NJ
"I must admit that I was a bit apprehensive about during an online order,but to my suprise ,it was a total satisfying experience.I odered a 3 piece coffee table set,(Liberty MFG,the victorian group and it is stunning.The curved legs and the wood gives my room a high dollar look.I am completely satisfied with making that choice.
I was also impressed with the white glove delivery service,those guys were great,timely and did professional work.I cannot recall their names,but (Reliable Trucking) Kudos to the two delivery guys ."
Ida morgan - TN
"We recently purchased a Heritage Legacy Court dining room set. It is beautiful and the quality is great! We had some defective glass in one of the doors, and these folks could not have been any better about taking care of it. The delivery men were great too. They set up the furniture and cleared all packing away. Jason was very helpful and always returned my calls while we were choosing our furniture and when I called about the glass. We saved a great deal of money with Furniture-Savings.com. We could not be happier, and we will definitely return here for our next furniture purchase!"
Maurine Gehring - Pennsylvania
"We purchased furniture from the Michael Amini Collection (AICO). We purchased four pieces of the sectional sofa from the Toledo collection, and two leopard print chairs from the Trevi collection. We just had the furniture delivered, but are not putting it to use yet, since we are still remodeling part of our house. We have the furniture stored and covered in a finished room. But, the quality, and beauty of each piece is exceptional. Our salesperson at Furniture-Savings.com was Jason. I was very satisfied with his courteous service, and the overall service of the company. The delivery men were also very courteous, and accommodated us wonderfully, especially since we live on terraced ground with a lot of steps. Even the people at AICO, where the furniture is manufactured, couldn't have been more helpful. I needed "exact" measurements of one of the pieces of the sofa, to make sure it would fit properly in a particular place, and they were most accommodating, and very prompt in getting"
Geraldine Brosky - Pennsylvania
"I could not be more pleased with the customer service and professionalism that I have received from Fritz. I have ordered an Aico Cortina bedroom set and a Windsor fireplace and they are incredibly beautiful and of the highest quality furniture on the market. I have found the same or similar furniture in Nevada but I would much rather deal with Fritz all the way across the states! He has been honest with me and treats me like a valued customer. I will not buy furniture anywhere else!!!"
Rosemary Simpson - Nevada
"The Good: Good product, arrived in excellent condition.
The Bad: Delivery was a fiasco. First, delivery is sub-contracted by independent carrier. During the ordering process, it was not noted that the delivery would be via tractor/trailer rig. If I had known that, I would have had delivery to a business dock.
The driver/co-pilot of the trucking firm called to state arrival in 2 hours, then called to say it would be 4 hours, then called to state that issues would necessitate another delay, maybe 2 hours. Then called wanting to know how to get to my address. Still yet not informing he was in a tractor trailer rig. Then called to state that he could not come into the addition due to being in a tractor/trailer rig. I had to use personal vehicle to meet up with them on main road, load them and product to go to my residence, unload-unpack-then take them back to their truck.
A pain in the @#% process for sure.
We apologize for the delivery issue."
Greg Sutton - Oklahoma
"Please send me a copy of the invoice for the bedroom set that I bought.
John Urubek - Illinois
"At first I was a little uncomfortable ordering furniture online, but I'm glad I did.
Each person that I spoke with from the beginning to the day of delivery was polite and very professional.
Great Customer Service Furniture Savings.com!!
The bedroom set looks just like the pictures.
WE LOVE OUR AICO BEDROOM SET!!!!
We shall purchase from your store again.
Thank you again!!"
Rosemary Calvin - Ohio
"Dear Furniture Savings,
You have done it again with yet another extremely satisfied customer! We purchased many pieces which included the Aico tropico hexagon dining room set, Aico Cortina bedroom set, and Aico windsor court club chair. We are impressed with the quality and value of the furniture and equally pleased with the level of professionalism and customer service that Fritz provided. Our furniture is absolutely gorgeous. I did not think it was possible, however; the furniture quality, prices, and service exceeded our level of expectations. You have customers for life, thank you."
Ronae and Kwame - North Carolina
"Purchased two pieces of Vaughan Basset to compelte our bedroom set. There is no doubt in our minds we would order from Furniture-Savings.com in a heart beat. Process was so easy, the delivery people were excellent, polite, careful. Did not leave until everything was in it's place."
Kathleen - New York
"The delivery guys were the best........very polite, informative, careful and a pleasure to do business with. The furniture is also very good quality and we are enjoying the tables; they look great!"
Jane Wilson - Indiana
"GREAT SELLER. GREAT ITEMS. A+++++"
KROMINA RANO - BROOKLYN NEW YORK
"Everything went very well as expected !!!!"
Ken kozak - New Jersey
"Loved the new bed....quality in every way...delivery in a time frame that was promised. Well pleased and would buy from again. Furniture looks as good as the picture. Five star all the way! I have found a wonderful furniture store to buy from on line...thanks!"
Claudette Anserson - florida
"This was our first purchase from your company and it was a wonderful experience, from the salesperson to the delivery .
The salesperson was very courteous and made our purchase and easy one to accomplish. He kept us informed of the progress for the delivery. The delivery guys were awesome, very professional and friendly. We will definitely recommend your company and will purchase again from you."
Christy - Virginia
"Dealing with FS on the phone was great. Furniture looks good.
Delivery went ok but they did not take away garbage."
glen taylor - Illinois
"A wonderful experience! I purchased 6 pieces of the Vaughn Bassett Hamilton bedroom line and Furniture-Savings.com had the best price I could find by a considerable margin. The order process was simple and smooth. Delivery was scheduled, delivered on time and the drivers/delivery men were quick and professional. I could not be happier with my purchase and with Furniture-Savings.com.
Jim V - West Virginia
"The Furniture-Savings company has the ULTIMATE is customer service.. I had to order 3 times instead of 1 time (All my fault). They sent me more product for free and even did free shipping. A;; arrived to my home within days. Where could you ever get that service from any other company. Keep up the great service. No doubt I will be using your services again !!
Each person I dealt with over the phone were the same way--- AMAZING!"
Nanci - Michigan
"Thank you so much. We are very satisfied with the bedroom furniture! The young men that brought it out were very kind and professional. We are difinitely going to use your service again and again! Thank You. Sincerely.
Rob and Bev Arredondo"
Robert Arredondo - OHIO
"I purchased bedroom furniture made by A-America from the Adamstown Collection. My wife had seen the quality of this furniture before so we knew what we were getting and we were not in a hurry. Your office kept us updated as to the status regularily and the trucking company informed us as to the delivery . They were very professional and the furniture arrived with no damage to it at all. Thanks to all of your crew for making this an enjoyable expierience."
Gary Martin - Texas
"Love the sideboard to match my dining room set. The hole process went smoothly. Thank you:)"
Kathy O - AZ
"We received our furniture but the sofa was red instead of beige. We decided to keep the furniture because we need it for the holidays but we were disappointed that such a mistake was made. We also expected arm rest covers with the furniture and they also were missing. Overall not satisfied with the order.
*** Store Reply: We are very sorry for the problem. The wrong color is completly our fault. I am glad we were able to speak on the phone and resolve the problem. The arm rest covers are being sent out to you via Fedex at no charge.(Arm rest covers are no longer included from the mfg.).
Customer: This is in addition to my previous feedback. I talked to Fritz Smith about the problem and I was very pleased with the way he handled the issue. I think you are very lucky to have Mr. Smith working for you."
Rinaldo tedeschi - ct.
"I am very happy with the Liberty furniture I purchased thorugh you. It is well made with tons of storage. The process was a pleasure (especially after the terrible experience I had with another merchant) from ordering to delivery.
I would not hesitate to order from you again."
Karen Seltzer - New York
"I have had the Young America furniture for 18 years and it is still in great condition except the drawer hardware. I found your company on line and they carried the parts. I was pleased they arrived in just a couple of days. All fixed!"
LeAnn - Michigan
"We could not have been more pleased. The price and quality is amazing. Everything about the order was taken care of in a very professional manner. The delivery was right on time with extremely move movers. Thank you!"
VIRGINIA STEWART - TEXAS
"Hello. Just talked to Trevor G. with your company! I had to comment to someone how great he was/is! I felt like I knew him and he cared! Please let him know there are people who come through on promises of passing on kudos! He was a PLEASURE talking to!
Sincerely, Sanki Lutgring"
Sanki Lutgring - In.
"I have only good things to say about my purchase of a Legacy Media Chest 977-7300. You had the best prices of any of the local or on-line stores I viewed and also offer a very reasonable 1/3 deposit rather than full payment when placing the order. Also, this item was available in less than 2 weeks. I used your pick up point in NC. It was a very high quality and low stress purchase experience and I will plan on buying again!"
Patricia Rackley - North Carolina
"The service was great guys delivering the furniture were good"
Danford Caron - Ct
"The Vaughan Bassett Cottage Collection bedroom set I had delivered was on time, in a professional manner, and with the "white glove" set up as promised. The delivery guys took the boxes with them, so no clean up by me was required. Furniture arrived in perfect conditon. Would highly recommend."
Mary - GA
"I had wonderful experience when I bought Vaughan Bassett solid Oak queen size bedroom set. They are very honest and prompt in solving any problem you may have with your purchase. I recommend every one in need of furniture to buy from them."
Narendra - MA
"We are so happy with the Vaughan Bassett furniture we purchased from you! Love the quality of the furniture and we were very impressed with the delivery and set up! Would definately reorder from this site and recommend your business to our family and friends!"
Tara - Indiana
"Absolutely love the American Drew bed you delivered. Your delvery folks very prompt and efficient and POLITE.
Brandon was my sales person and was so nice to talk with is really why I gave yall a chance. I will definitely look to yall first when next I neeed furniture.
In these tough econmic I hope your business will prosper and be blessed in this new year. With good folks like yall maybe God continue to bless."
Nikki - Florida
"The furniture is beautiful and exactly what I hope for. Unfortunately, the delivery truck came at 9:45 at night, and my granddaughter was asleep, so my daughter didn't let them put the furniture in place and we had to hire other people to move and set up the furniture.
Next time I recommend the delivery be re-scheduled to the next day, so they can provide the service we expected."
Kari - Texas
"First time user. Couldn't be more thrilled. We ordered an
entertainment center (Aico) and was very satisfied. From the first contact to the last.... unbelievable customer service!
Thank you to the delivery team as well as the order team!"
Carol - Colorado
"I HAVE RECEIVED MY BEAUTIFUL ESSEX MANOR DINING AND BEDROOM FURNITURE. I HAVE TOTALLY ENJOY THIS EXPERIENCES. FIRST, SALEPERSON WAS KNOWLEDGEABLE AND POLITE.SECOND, DELIVERY GUYS WERE ON TIME, HELPFUL,COURTESY,
THE FURNITURES AND MY HOME WAS HANDLE WITH CARE AND DETAIL. THIS HAVE BEEN A PLEASURE AND I THANK YOU"
STELLA TURNER - TN
"Was very pleased with delivery service on my Dining Room Furniture. Driver had called to inform us they would be delayed due to being stuck in a snow storm in upper MI and running a few hours behind. Upon arrival was very quick at unloading and carefully bringing into the house and setting up the items. We are very pleased with the furniture, pricing and service we received."
Kriss Salge - Indiana
"I could not be more pleased and satisfied with the service and product afforded by Furniture Savings. Although, we had a problem with a damaged pedestal the transaction was handled professionally and I was able to retain the damaged table until a new one replaced it. It arrived last week and the old damaged one removed and the new pedestal is perfect and I couldn't be happier. It's seems to be difficult for most companies to deliver when everything goes smoothly and here there was a hiccup and Furniture Savings made it as pleasant as possible. Taylor was extremely courteous and helpful as well as any of the other staff that I had dealings with.
I will definitely be purchasing additional items and recommending them to all my friends.
Edna Klopfer - Connecticut
"Bedford Falls Merlot Bedroom Set.
Good price, good service, excellent setup and delivery! Very pleased, will use again."
Bertaut Family - Louisiana
"Service was above and beyond! I ordered a replacement part and made a mistake on the order. One short note to their customer service dept and it was in the mail that same day. Thank you!!!
James F - Florida
"This was my first purchase on line and I am very satisfied. It arrived earlier than expected and the delivery was excellent. I would highly recommend this service. Thank you"
Nancy Winstel - New York