"The furniture is beautiful and exactly what I hope for. Unfortunately, the delivery truck came at 9:45 at night, and my granddaughter was asleep, so my daughter didn't let them put the furniture in place and we had to hire other people to move and set up the furniture.
Next time I recommend the delivery be re-scheduled to the next day, so they can provide the service we expected."
Kari - Texas
"We are very happy with the Kincaid Sideboard we ordered through you. Delivery took a while but we understand that shipping cross country can be challenging. Thank you for keeping us informed re: delivery time. Your staff and the staff at the delivery service were very professional."
Jeanne Arago - Oregon
"Just got my broyhill Laramie sofa, chair, ottoman, and recliner delivered tonight. I am thrilled! Not only is the furniture perfect but the delivery guys were great- after a summer of no precip, we have rain and snow during my delivery dates. They were only an hour off from their original delivery time. Thank you !! Highly recommend. Will use these folks again!"
LINDA WOOLSTENHULME - Idaho
"We purchased the Largo Monterey bedroom set and we love it! I was a little nervous ordering the furniture online, but was very happy with the service and pricing. All went smoothly with delivery and setup also. We wouldn't hesitate to use Furniture Savings again!"
Carol - Missouri
"I received my furniture a lot sooner than I expected. The quality of the furniture was outstanding and so was the professionalism of the delivery service. I definitely will be ordering more furniture from Furniture Savings. I checked with the BBB before placing my order and it was remarkable that you have such a high rating. Now, I understand why. VF - New Orleans, HOME OF THE WHO DAT NATION"
Vincent - Louisiana
"Very good prices and prompt service. However color displayed on your website does not match real color of furniture. ( in our case the furniture was darker when delivered). Delivery and set up was included which makes this a fantastic deal. would definitely use your company again.
**Store Reply **
We certainly try our very best to make sure the images shown online are as true to color as possible. Due to monitor settings and lighting when catalogs pictures are taken, colors may vary slightly from picture shown on website. "
Al Sugrim - New York
"Thank you very much for the prompt and professional delivery of our new furniture. The men were fantastic and efficient in setting everything up, and we are grateful for the delivery well-ahead of the original date mentioned!!
Excellent all around service!"
Mr/Mrs von Rappard - AZ
"We purchased the Paula Deen/ Down Home Molasses Entertainment Center (Console, Hutch, R- Book Case and L- Book Case) it is always scary purchasing something online without being able to touch, feel it, open drawers, ect. We couldn't be happier with our new purchase :). My only warning with this product is when measuring for the fit keep in mind the measurement are based on the molding/ trim work and not the actual openings. We have a large old school T.V. that we were concerned about the fit due to the depth of the console actually being several inches less. It all worked out in the end. We were contacted with the delivery service to inform us that the delivery will be a later in the day day due to weather, original time 10am-2pm, new time 1pm-4pm. They showed up after 7pm. The delivery representatives were very professional and put the furniture together fairly quickly and removed all the packing materials and took with them. We will MOST DEFINATELY recommend Furniture-Savings.com"
Kathy Dibblee - Washington
"Thank you. The furniture are great, the delivery service was excellent. With best wishes, George P."
George P. - NC
"I'm very please with the order I received from Furniture-saving.
The delivery time was less than a month; much faster than I expected. Thank Sherry for the first class service."
Willie E. Coleman - Louisiana
"I purchased the Monte Carlo II Silver pearl Queen bed two side tables and a dresser. However it did not come with the metal canopy pictured with the bed. I believe it should have been included...
***** Store Reply *****
We apologize for the mix-up. We had left the canopy off the order on accident. It has been ordered and will be delivered as quickly as possible. Per your request, we will deliver it with your new order."
Joseph M Spiteri - Illinois
"This will be my first and probably only stop for any furniture needs in the future! Everything, from the initial phone call to place the order until the delivery service left has been an easy and pleasant experience, plus FurnitureSavings.com had the best prices for what I bought, and trust me, I shopped around.
I placed my order and received an email confirmation with explicit instructions explaining every step of the process, leaving no question unanswered. I was told that the normal time frame for delivery was 4-6 weeks, but at the time I placed the order they said that deliveries were averaging about 5 weeks. My furniture arrived in just about 4 weeks.
Two days before delivery I received a phone call from the delivery service calling to schedule the delivery. I was told the delivery men would call when they were about 1 hour away. They arrived right on time; I was given a window of 9:00 am - 12:00 pm and they were here right at 9:00. They didn't call, but in reality I ne"
Maureen E Lynn - New Jersey
"I purchased a Berhardt curio and from order to delivery it was a great experience. Jason took the order and was very professional and helpful explaining the process. Delivery was within the time frame quoted - on day of delivery, they were actually a ittle early. The two young men who delivered the piece were courteous and experienced. The curio looks great and shows off my crystal beautifully!! I would have never thought to buy furniture online and actually saw this piece in a store (at a MUCH higher price) but couldn't be more pleased! I would recommend your site to anyone and will be back when the need arises. Thank You!!"
Diane - Arizona
"I could not be more pleased and satisfied with the service and product afforded by Furniture Savings. Although, we had a problem with a damaged pedestal the transaction was handled professionally and I was able to retain the damaged table until a new one replaced it. It arrived last week and the old damaged one removed and the new pedestal is perfect and I couldn't be happier. It's seems to be difficult for most companies to deliver when everything goes smoothly and here there was a hiccup and Furniture Savings made it as pleasant as possible. Taylor was extremely courteous and helpful as well as any of the other staff that I had dealings with.
I will definitely be purchasing additional items and recommending them to all my friends.
Edna Klopfer - Connecticut
"We are thrilled with our sales and delivery experience. The furniture is exactly as we thought it would be, and the delivery service was awesome. Thanks for a very positive experience."
Tom Bigley - Florida
"We couldn't be more pleased with the Vaughn Bassett Alexander Julian Authentically American bedroom set we received for our little daughter. The pieces are well built and we look forward to many years of happy use. The furniture arrived on time and in excellent condition. The price we paid was a true saving over the prices available in our local store! Thanks for the superior service. We look forward to ordering from you again."
Linda Cunningham - Georgia
"I ORDERED FROM JUSTIN.....He was very profeshional.....& got me a real nice discount.....I would definitely order from him again.....Ihope the furniture is like on the website.....somehow I feel that it will be..."
MRS SMITH - CALIFORNIA
"I received my Vaughn Bassett bed on Monday. The men who delivered it were amazing! Carried all the pieces down our long narrow driveway and assembled the bed in "minutes." We love the bed and it looks wonderful! Thank you for a great and affordable experience!
Although its scarey ordering a large piece of furniture unseen in a store online, I was more than pleased with the results. I would highly recommend your company to any of my friends or family.
Rogers Family - Georgia
"I absolutely love my Pulaski Cortina bedroom set! I will be buying another nightstand in the future to finish out my set. Everything was delivered in perfect condition, which is great considering it traveled from South Carolina all the way to Colorado. Thank you again, I could not be happier with my purchase from Furniture-Savings!"
Sara - Colorado
"At first I was a little uncomfortable ordering furniture online, but I'm glad I did.
Each person that I spoke with from the beginning to the day of delivery was polite and very professional.
Great Customer Service Furniture Savings.com!!
The bedroom set looks just like the pictures.
WE LOVE OUR AICO BEDROOM SET!!!!
We shall purchase from your store again.
Thank you again!!"
Rosemary Calvin - Ohio
"Thank you very much for your courteous and professional service. After placing my order for the Cortina group bedroom sleigh collection, I didn't realize until 2 days before delivery that the armoire did not appear on the invoice. I immediately contacted a staff person by the name of Jason and he delivered prompt and satisfactory answers to all my questions and concerns and assured me that my satisfaction was guaranteed. My armoire will be delivered in 6-8 wks. I will definitely use your company again for any furniture needs that I may have. Again, thank you and continue giving excellent customer service. This was the most pleasant buying experince I have encountered. Kudos to the delivery as well."
Alice Clay - North Carolina
"I loved the customer service from Janet. She is awesome, super helpful. I made some changes to my order and she was very helpful. I would highly recommend this company. I love Legacy Kids furniture. I've purchased a room set for my older kids and it wears well."
wanda magana - California
"We had a great experience using Furniture-savings.com. I will recommend you to our friends. Everything from price, service to delivery was right on point!"
Pat Maloney - Florida
"i have placed 2 orders and am very pleased with my furniture!
This was the 1st time I had order on line, so I checked with the BBB about Funiture Savings and decided I would take a chance.... I very glad I did!
From the person whom I first spoke to, who answered all my questions, to the delivery personnel, who were here when they said they would and were very quick insetting up.
I will continue to place orders for the rest of my home and highly recommend you!
Ellie G - tx
"Furniture arrived in timely manner. Movers were polite and efficient. Love the furniture. Exactly what I needed. Thanks"
Sherylle - Michigan
"I purchased an Aico dining room set that I'm in absolute love with!
Everyone that I dealt with from the financing through the delivery was extremely accomodating and professional.
I very much appreciate Jorge in scheduling for working so diligently with me and responding quickly.
You have made my upcoming Thanksgiving holiday one to look forward to!"
Deborah Lee - Washington
"I was VERY apprehensive about making a furniture purchase from the internet. From the start Jason was very helpful and reassuring. The GOOD NEWS is that my furniture arrived as promised, on time and everything that Jason told me happened. Can't wait to make another purchase."
Ann - NJ
"I am so impressed with the friendly way I was treated by Trevor Griggs. I needed help with my daughters Pulaski Edwardian furniture. He was so helpful when other stores didn't want to bother. Finding this site, and Trevor, I will be a returning customer to this store. I've noticed while on my search that their prices are great, and with an employee such as Trevor helping me, I'm confident that I he will do everything he can to make me a satisfied customer. Thanks Trevor !
Janet - Gregory
"We recently purchased the Beckenham BR set by Pulaski. We are higher-end consumers. I have never ordered furniture from online and was a bit nervous because I didn't see this set before buying it. Most of the stores in my area really don't carry BR sets, so it was impossible to see the quality. So, I worked with Jason and he was extremely professional and HONEST!! He actually steered me away from another BR set because he felt we would not be satisfied with the quality. (He even emailed me pictures of the inside construction.) I appreciated Jason's effort and integrity.
The Pulaski Beckenham BR Set was absolutely beautiful and the price and the quality were great! The delivery was better than expected time-wise and they were very professional. I would very highly recommend Furniture-Savings as a reputable, aim-to-please company and my experience with them was extremely pleasant.
The only other comments are is that the color of the BR set was pictured differently than "
Lorie and Ben Mena - New Jersey
"This item was ordered for my daughter's birthday.
She was very pleased with the desk and it suited her needs very well. The gentlemen who delivered it were very nice and thourough with their dellivery. I would order again from you."
nancy drumheller - virginia
"Love my new Vaughan Bassett bedroom furniture. But very unhappy with delivery. They were an hour and half late. They hid the packing materials so we couldn't see them until we walked to the side of our house. Now we have to figure out how to get rid of them. We made it very clear that the packing materials were to be removed. Soured a little a really good experience with your company.****** Store Reply - Ms. Campbell, we are very sorry the drivers did not complete the job as they are paid to do. We have issued a credit to your account and we will be deducting that from the amount paid to the delivery service. Again, we apologize for the problems. *****"
Joyce C. - Maryland
"Love the sideboard to match my dining room set. The hole process went smoothly. Thank you:)"
Kathy O - AZ
"Great company to order from along with great prices. I saved over $1,500 ordering through Furniture-Savings.
Best prices and selection on the web. Although we did have two chairs damaged upon delivery, all I had to do was call customer serice and after speaking with Jason, I felt confident that we would receive replacement merchandise asap. Delivery was about seven weeks and the delivery folks were great.
Harper - Evansville, Indiana
"After moving into our new home, I realized we needed to match the stools to our lovely breakfast Kincaid table and chairs, The stools were available on the Furniture-Savings.com web-site. I ordered 3 stools, they were delivered within 4 weeks. They were not left at the front door as many on site companies do but they were placed and inspected in my home. I have recommended Furniture-Savings to many of my friends and would highly recommend you to review their site when you are in the market for new furniture. Excellent customer service and same products you would buy from local furniture stores."
Kincaid - Texas
"Thank you so much for the beautiful Torino furniture. It all looks like it was made with such care and craftsmanship. This was my second delivery and it was well worth the wait. A special thank you too to your delivery service men who have always been very polite. I look forward to doing business with you again in the future."
Lori Lara - Washington
"We just received our two Bernhardt Leather Recliners. The delivery company Reliable was professional and did a good job. The chairs look great and I am completely satisfied. Furniture Savings was also accurate on our set estimated delivery time frame."
Bill F. - Texas
"Great service !!"
Sandy Honz - CA
"I just love my Chateau Beauvais living room set. It is even more beautiful than online. The service was great. The furniture came much sooner than I expected. My husband said that the delivery men was awesome. I definitely will be ordering again soon!!"
Veronica B - Georgia
"Curio is beautiful. Delivery was very professional. We are delighted."
Justin Callahan - VA
"We received your notification of impending delivery on Monday, June 10, 2013, and were contacted by phone the next day by the delivery person, (Rick?), with whom we agreed to accept next day delivery. Our two new dining chairs were hand delivered before 8 AM, Wednesday, June 12, in excellent condition. Your conscientious and friendly contractors had assembled the chairs and wrapped them in packing quilts for transport, and rather than drive their truck and trailer into our tricky driveway, they parked on the street, walked in to confirm the customer/location, and went back out to the street to carry in the chairs. In the 27 years we've lived here, few visitors to this house have exercised such forethought.
The chairs are beautiful, scaled larger than expected (a welcome attribute), and very well made; I am not disappointed in any way. I am extremely pleased with the entire transaction, and very impressed with your prompt and courteous service. I definitely will look to you for"
Rosemary A - VA
"Our bedroom furniture (Largo Marseille) was delivered in a very timely manner by extremely polite delivery men; the price was better than the sale price at our local furniture store; AND the pieces were more beautiful than in the picture online. We're very pleased!! We love them all!"
Terri Freeman - Virginia
"I purchased a vanity chest, triple dresser and two night stands from the Vaghan Bassett Cottage Collection and the pieces were delivered last week.
I am very pleased with the furniture which is an excellent value for the price paid and the Furniture Savings employees were very helpful and kept me undated as to the status of my order. I also visited their showroom in November to satisfy myself as to whom I was dealing with.
The delivery men were friendly and efficient so overall it was a satisfactory transaction."
jean alexander - florida
"I purchased the Ozark dining set made by A-American and it's just beautiful. Solid mango wood. I would recommend Furnitue-Savings 100 percent. They have an awesome selection and the prices are unbeatable for the quality and service you get."
Sue Simonetti - Nevada
"The entire buying process was wonderful! The furniture is beautiful. When it was delivered a noticed a very small chip in one of the dresser. The delivery mean patched it up and I could not even tell where the nick was.
I will be ordering again!"
Rosemary Armento - New Jersey
"I ordered 6 pieces of Kincaid furniture and it is so beautiful, we are really really pleased with the quality and service received. Everything was shipped together & arrived sooner than expected. The furniture is so much prettier in person - I couldn't be happier with this purchase. I would definately shop here again."
Denise - OH
"I purchased the Grandma's Keepsake Collection from Vaughan Bassett and I couldn't love it more! The delivery men were very nice and it was overall a very easy experience. Great quality furniture, have received compliments already!"
Heather - VA
"I had wonderful experience when I bought Vaughan Bassett solid Oak queen size bedroom set. They are very honest and prompt in solving any problem you may have with your purchase. I recommend every one in need of furniture to buy from them."
Narendra - MA
"I'm very pleased with my extravagant Legacy Conquistador bedroom grouping. It's very elaborate. Furniture-Savings.com, YOU ROCK! Very good customer service, friendly delivery service, very prompt and detailed to the T. I'm looking forward to ordering again. Your highly-favored in my book!
Shontell - Pennsylvania
"Thank you very much for your professional service. I absolutely love my new bed and the price was just right! I will definitely do business again with you in the future."
Denise W. - Michigan
"This was our first experience in ordering such a large purchase online.
Jason was very courteous and answered all our questions. Delivery was ahead of schedule. We were please with the setup which was personally supervised by Jason assisted by Cliff ... Thanks again"
Eric & Stephanie - New Jersey