"Vaughan Bassett Cottage Collection bedroom set
Beautiful set, great price, quicker than expected delivery! We are very satisfied."
Terri - North Carolina
"This will be my first and probably only stop for any furniture needs in the future! Everything, from the initial phone call to place the order until the delivery service left has been an easy and pleasant experience, plus FurnitureSavings.com had the best prices for what I bought, and trust me, I shopped around.
I placed my order and received an email confirmation with explicit instructions explaining every step of the process, leaving no question unanswered. I was told that the normal time frame for delivery was 4-6 weeks, but at the time I placed the order they said that deliveries were averaging about 5 weeks. My furniture arrived in just about 4 weeks.
Two days before delivery I received a phone call from the delivery service calling to schedule the delivery. I was told the delivery men would call when they were about 1 hour away. They arrived right on time; I was given a window of 9:00 am - 12:00 pm and they were here right at 9:00. They didn't call, but in reality I ne"
Maureen E Lynn - New Jersey
"Just received our furniture. It is absolutely beautiful! It arrived in just under 6 weeks. The whole experience has been awesome! Wasn't sure about ordering furniture on line but we saved so much money it was worth a try. The delivery guys were very professional and did a great job. They even helped us put our door back together. We are so happy!!! I highly recommend this company to everyone. Our AICO Essex manor furniture is absolutely beautiful!!!"
Patricia Bauer - New York
"Everything went fine except after the delivery people left we couldn't find the glass shelves for one of the curio cabinets. We had to tip the cabinet to locate and remove them from under the cabinet. When we did one of the glass doors got a small crack in it. I don't think this would have happened if the delivery people would have removed them like they did on the other cabinet."
David Zachmeyer - Texas
"The process worked great! The furniture arrived in the time frame that was given (lucky for me it was in the evening so I didn't have to take off from work.) the deliverymen were nice and helpful. I am very happy with the furniture. The entire process was a pleasant experience with the furniture arriving sooner than expected,each phone call being polite and helpful, and beautiful furniture. thank you"
Joanne Cook - Pennsylvania
"I must admit that I was a bit apprehensive about during an online order,but to my suprise ,it was a total satisfying experience.I odered a 3 piece coffee table set,(Liberty MFG,the victorian group and it is stunning.The curved legs and the wood gives my room a high dollar look.I am completely satisfied with making that choice.
I was also impressed with the white glove delivery service,those guys were great,timely and did professional work.I cannot recall their names,but (Reliable Trucking) Kudos to the two delivery guys ."
Ida morgan - TN
"furniture arrived on time as arranged by carrier. everything was well packaged and protected, no damage. the delivery men unpacked everything outside, moved items inside and assembled everything. placed the furniture where i wanted it. they hauled away all packaging, cleaned up the work area. excellent service and the furniture is as described on the website."
steve - washington
"You must shop w/ Furniture Savings, as they have great pricing, honest and respond to any questions / issues. I placed an order w/ another online company for exact same furniture (thought I was getting best deal). Company went out of business, but never contacted me nor credited my account / card. Good thing I use AMEX as they credited my account after 30 days of dispute.
Wish I had used Furniture Savings up front. They have good standing w/ BBB.
I will purchase more furniture in the future. No need to waster your time shopping at the over priced local stores, they won't beat or match these prices.
Thank you Furniture Savings, we are very pleased w/ our new bedroom set."
JOHN STRAIN - South Carolina
"Ordering from Furniture-Savings.com was a great experience. Name Brand, quality furniture at over 20-25% savings compared to shopping locally. If you've seen a product in a store, be sure to comparison shop with this company. It is a "no-brainer".
Delivery was a breeze as well with complete "set-up" in the house. We would definitely order from them again."
R. Myers - TN
"They delivered the night of the day before of expected delivery. Unable to unpack. I will see shipment in 10 days and will let you know about the dressers and night stands. For the moment, I assume all is well. The drivers were fine, courteous."
Betsy Dustman - Wisconsin
"My furniture arrived about 2 weeks ago and I am SO pleased. I was concerned about ordering online and not seeing the furniture in person, but I could not be happier. The 2 delivery men were very courteous and personable. They made sure everything was assembled and was in good working order before leaving. I will definately shop here again and have already passed the web site on to others.
Jennifer - Ohio
"EXCELLENT--FROM START TO FINISH. ORDER DELIVERED PROMPTLY. DELIVERY MEN ASSEMBLED QUICKLY AND EXPERTLY."
AL MAFFEO - PA
"I absolutely love my legacy bedroom set very pleased with the purchase, if I ever needs more furniture I would buy again from furniture-saving .com, wally- michigan."
wally - michigan
"Ordered a Broyhill sofa and 2 chairs. Price was great, delivery was quick and the service was excellent. The company who delivered were professional and courteous.
Overall a very positive experience."
John - New York
"Thank you so much. We are very satisfied with the bedroom furniture! The young men that brought it out were very kind and professional. We are difinitely going to use your service again and again! Thank You. Sincerely.
Rob and Bev Arredondo"
Robert Arredondo - OHIO
"Thank you very much for the prompt and professional delivery of our new furniture. The men were fantastic and efficient in setting everything up, and we are grateful for the delivery well-ahead of the original date mentioned!!
Excellent all around service!"
Mr/Mrs von Rappard - AZ
"I ordered my Broyhill couch site unseen, this scared me to death! But Furniture-Savings.com made this so easy. Jason was helpful in answering my questions and offered me some solutions to some issues I had, ordering online. I got my couch REALLY quickly after paying for it, the delivery was seamless!!! Set up was quick, nice guys and very efficient. Thanks for a good deal, a good couch and a great experience. My couch is gorgeous and VERY well made, I was SOOOOo relieved I can't tell you! I'll be back!"
Lanette Giese - New Mexico
"The service was excellent - from ordering to delivery - the delivery was the best service I have ever had! I will order again, love my furniture."
Kris Meyer - WI
"Very helpful sales team and furniture was delivered without damage. Your prices are also reasonable."
Theresa Hughes - MD
"Everything came as expected, though you used a huge 53' trailer truck. That put turning around on my driveway very tough.
**** Store Reply **** - Glad to hear everything went well. Our delivery service does use 53' trucks on deliveries West of the Mississippi to make them cost effective."
R Dutton - WA
"My AICO Reneau King Platform storage bed was delivered today exactly 4 weeks and 4 days after I ordered it on May 8, 2010. Drew, Cliff and Chase were the delivery men, they showed up on time, went right to work and did a wonderful job, professional from beginning to end. I could not wait to add my glowing review to the others on the site. The manufacturers represented here are top notch, the AICO Reneau collection is simple, but gorgeous. I would highly recommend furniture-savings.com to anyone. I can't wait to order more."
K Williams - SC
"Great buying experience all the way around."
Randy Card - Washington
"Product delivered in excellent shape."
Canda - Carr
"Price point was excellent, furniture arrived in a timely manner however the delivery company re-scheduled twice. Once we finally received the furniture on the 3rd time everything was fine."
Jared - Alabama
"Purchased the Vaughan Bassett-Forsyth Collection, medium oak bed frame with end drawers. Also a matching dresser. Very satisfied with the product. $150 less then if I would have purchased it locally.
Delivery was made at 6:00 am (I opted against a 10:00 pm delivery the night before) which worked for both of us. Great care was taken not to track in the house and assembled was fast (1/2 hr. at the most). Very professional and cordial. Then they were off and running to the next delivery.
Highly recommend this company and especially this delivery team."
Michael Gleason - Michigan
"I just purchased legacy Sophia table and chairs with the credenza at Hines Furniture.
Are these chairs scotch guarded?
If not, if I scotch guard them and get over spray on the wood part, will it hurt the.
Pam - Miller
Thank you very much for the beautiful Aico Monte Carlo Dining set and for the Delivery service. Not only was I happy buying something I have never looked at before I purchased, but I was really impressed with the prompt service of the parts needed to complete the Dining table and chairs.
Once again, thank you for your excellent service and beautiful dining set.
Christie - New York
"What a great experience. From ordering with customer service right through the delivery. No issues and the furniture piece I ordered was perfect! I would recommend them to all"
Tina - NJ
"These people have restored my faith in online retailers. Long story short. I got burned by another furniture store. However, good things come to those who wait. My sales person Fritz Smith went out of his way to help me and get my order delivered by Christmas. I'm so pleased with my purchase, and the helpful nature of the people at this store. All were very professional and courteous. I'm going to be a regular customer and would recommend this store to others."
Helen - Pa
"Just ordered the Vaughn-Basset Lafitte bedroom set. Got a great price (on the discount over $1500), the service was excellent. The furniture looks better in person, the delivery people, sales staff, everyone were courteous and great..........and we saved hundreds over getting it from a local retail outlet. My wife and I were initially hesitant to purchase furniture over the internet, but are very happily satisfied. We will definetly be ordering more from this site.
James Riley - New York
"We bought a pub table and 6 chairs. The price was better than at the local store for exactly the same item - which is why we decided to buy it from this store. the delivery took 4-5 weeks (as expected). The item arrived in excellent condition and the delivery men set the tables quickly and without incident. Me and my wife are very happy with the whole experience and would buy there again.
One small issue - a couple of the chairs wobble a little bit."
RAHUL TAMHANEY - PA
"We are thrilled with our sales and delivery experience. The furniture is exactly as we thought it would be, and the delivery service was awesome. Thanks for a very positive experience."
Tom Bigley - Florida
"We had a great experience with our furniture order and delivery! It was easy to order, there was great communication during the delivery process, and the delivery was even early! My husband, however, was very disappointed that the boxes were left in a huge pile on our driveway, which we had to find a way to dispose of prior to the big winter storm. We are curious about how these materials are typically disposed of.
I want to give a 5 star rating, but we didn't expect to have to dispose of all the packaging materials/boxes."
C Limentato - IL
"Please send me a copy of the invoice for the bedroom set that I bought.
John Urubek - Illinois
"I could not be more pleased and satisfied with the service and product afforded by Furniture Savings. Although, we had a problem with a damaged pedestal the transaction was handled professionally and I was able to retain the damaged table until a new one replaced it. It arrived last week and the old damaged one removed and the new pedestal is perfect and I couldn't be happier. It's seems to be difficult for most companies to deliver when everything goes smoothly and here there was a hiccup and Furniture Savings made it as pleasant as possible. Taylor was extremely courteous and helpful as well as any of the other staff that I had dealings with.
I will definitely be purchasing additional items and recommending them to all my friends.
Edna Klopfer - Connecticut
"My experience with Furniture Savings was excellent. Admittedly I was a little unsure about ordering a high-end piece of furniture (Kincaid marble-top sideboard) online, but the experience was extremely professional from beginning to end. All services were carried out just as described by the written policy. The product was delivered in perfect condition; a testament to the quality of the freight carrier. I was able to save several hundred dollars compared to the high-priced retailer we were looking at purchasing this very same product from.
Thanks to Furniture Savings, I now have a beautiful sideboard bordering on conversation piece and for the best price around."
MP - Pennsylvania
"Great place to buy from.....excellent communication throughout the purchase and delivery process. Our Vaughan-Bassett Oak River bedroom furniture is beautiful - looks just like I expected. Really good value. Thank you!"
RBuhrman - Maryland
"Excellent experience! The furniture was in perfect condition. The order was correct the first time. The delivery was fast and efficient. I will be using this site for all my furniture needs."
John Baxmeyer - Illinois
"Ordering from Furniture-Savings.com was a great experience. The price and service are second-to-none. I special ordered a couch, which arrived today. The couch itself turned out like we ordered. However, there was an error in couch pillow order. We ordered 2 pillows of a jack-knife pattern and 2 of a different pattern. We received 3 jack knife pillows and 1 of a different pattern.
The delivery of the couch came much sooner than anticipated, obviously a good thing at this time of year. However, I must say the delivery guys did not have clean hands upon their in-home setup. There are numerous dirt marks all over the couch from their handling. Furthermore, there was a grease stain on one of the seat coushions that has been returned to be professionally cleaned. All of this was reported on the signed delivery receipt and seems to be taken care of. We will see how good the wife is at removing the dirt marks.
Overall, I am satisfied with the service, product, and prices from furniture"
William Hicks - Texas
"We love our Aico piece of furniture. We ordered from the Palais Royale collection, and it is absolutely beautiful! Our delivery was a day earlier than scheduled, but the drivers communicated with us frequently so that last minute arrangements could be made to be available."
Judy Stensrud - MN
"We received your notification of impending delivery on Monday, June 10, 2013, and were contacted by phone the next day by the delivery person, (Rick?), with whom we agreed to accept next day delivery. Our two new dining chairs were hand delivered before 8 AM, Wednesday, June 12, in excellent condition. Your conscientious and friendly contractors had assembled the chairs and wrapped them in packing quilts for transport, and rather than drive their truck and trailer into our tricky driveway, they parked on the street, walked in to confirm the customer/location, and went back out to the street to carry in the chairs. In the 27 years we've lived here, few visitors to this house have exercised such forethought.
The chairs are beautiful, scaled larger than expected (a welcome attribute), and very well made; I am not disappointed in any way. I am extremely pleased with the entire transaction, and very impressed with your prompt and courteous service. I definitely will look to you for"
Rosemary A - VA
"Our compliments to Furniture-Savings.com. Great pricing and you did all you said you would do. We just have one problem/comment and that is on the manufacturer. All arrived in good condition except for the door latches/clips. These are of very poor quality as the small twin rollers on the cabinet that the "pins" on the doors slip into move around and will not stay aligned so the doors will close and hold. We have tried to be very careful and close the doors gently, having to adjust the rollers almost every time we need to close the doors. Even then we miss sometimes and have bent two of the rollers beyond repair. These should be tossed from the design and replaced with magnets or some other quality holders.
I will be contacting Kinkaid to ask if there is something they will do.
Sharon Frazier - California
"I'm very pleased with my extravagant Legacy Conquistador bedroom grouping. It's very elaborate. Furniture-Savings.com, YOU ROCK! Very good customer service, friendly delivery service, very prompt and detailed to the T. I'm looking forward to ordering again. Your highly-favored in my book!
Shontell - Pennsylvania
"I just received my order from your company. I had a very good experience with the customer service rep Sarah and the expedition of the order. This was my first experience with online ordering with furniture and Sarah explained in detail everything that would transpire and how the company works with the billing. My experience working with her and customer service was enjoyable, safe feeling and understandable. I had no problem contacting her with a question that came up after I already ordered the furniture. The furniture itself was exactly what I ordered and exactly what I expected. As far as I can see there is no seeable damage and the furniture arrived wrapped, packed and boxed.
The delivery service was great. The gentlemen worked professionally and courteously. The put the furniture exactly where I wanted it and cleaned up the entire packing of the furniture.
I would highly recommend this company to anyone who like good furniture (Broyhill) and courteous service.
I give the comp"
Lorraine Pugaczewski - New Jersey
Great, thanks again for all your help. I will definitely use FurnitureSavings again and recommend it to friends and family. The customer service has been excellent, not always an easy thing to find these days. Thanks!"
Keith - Des Plaines, Illinois
"The trek pieces break after a couple of year. I love the look of my furniture but was disappointed when the drawers started to not work properly. Now I am going to order the parts and see if I can set the drawers working properly again. ***** Store reply - We agree that the original Kenlin Drawer tracks can break after a few years. That is why we sell the commerical version with the metal back-plate that will last much longer. We do wish that all mfgs. would use the metal back-plates. Vaughan-Bassett has been using the commercial version for a few years now *****"
Susan - Ohio
"I HAVE RECEIVED MY BEAUTIFUL ESSEX MANOR DINING AND BEDROOM FURNITURE. I HAVE TOTALLY ENJOY THIS EXPERIENCES. FIRST, SALEPERSON WAS KNOWLEDGEABLE AND POLITE.SECOND, DELIVERY GUYS WERE ON TIME, HELPFUL,COURTESY,
THE FURNITURES AND MY HOME WAS HANDLE WITH CARE AND DETAIL. THIS HAVE BEEN A PLEASURE AND I THANK YOU"
STELLA TURNER - TN
"Thank you for your excellent service. Jason was extremelyhelpful in placing the order and keeping me informed when some of the furniture I wanted wasn't available. The delivery men were professional, helpful and quick.
I will definitely use furniture-savings.com again."
Cheryl - Michigan
"I was a little worried about buying furniture online. However, LOVE the furniture. It's even prettier than the picture. There was nothing wrong and the delivery went well. The guys were GREAT! They were personable and cleaned up after themselves. They worked HARD getting one of the pieces in, but they did it. I must admit, the experience was great and I wouldn't hesitate for a minute to order from you again."
Debra A - Virgina
"Very pleased with our merchandise. The delivery/setup personnel were punctual and very polite. Thank you for a super experience."
Katherine Slover - Alabama