"I bought the Broyhill attic heirloom bedroom suit about 5years ago. I have moved and cannot find the instructions on how to put the metal support frames together I NEED HELP PLEASE. Oh by the way LOVE the ATTIC HEIRLOOM collection I have several pieces of it!!!!! Thanks need help sleeping in floor on mattress desperate in TN"
Tammy - Tn
"Shipping arrived on time, delivery service stayed in contact throughout delivery, and beautiful product!"
Carolyn Grace - Texas
"I ordered the Broyhill Zachary sofa and chairs. It is beuatiful.
I never ordered furniture online, but the process was seamless and the furniture is great!"
Terri - Pa
"Brookfield by Pulaski
Shenandoah by Largo
Cobblestone Snow White
The delivery guys were great. Polite, helpful and all furniture pieces were wrapped in moving pads or in the original box. The dresser to the Pulaski set suffered a severe scratch across the top of the dresser - don't know how it happened. The driver used a scratch pencil but it is still noticeable. The footboard to that set also sustain some minor damage.
The other two sets escaped any trauma."
Barb Hansen - Texas
"I purchased a vanity chest, triple dresser and two night stands from the Vaghan Bassett Cottage Collection and the pieces were delivered last week.
I am very pleased with the furniture which is an excellent value for the price paid and the Furniture Savings employees were very helpful and kept me undated as to the status of my order. I also visited their showroom in November to satisfy myself as to whom I was dealing with.
The delivery men were friendly and efficient so overall it was a satisfactory transaction."
jean alexander - florida
"The furniture was delivered Sunday. The delivery crew was very professional, efficient and quite careful with the furniture.
I was very pleased with the quality, which did not surprise me as I have an American Drew bedroom set which I've had for 30 years now!
The inside of one drawer in one of the corner chests had a small gash on the inside top of the drawer, which I hope won't extend further with use.
Other than that, I am very pleased overall with the new furniture.
Mary Ann White"
Mary Ann White - Maryland
"We are really enjoying our new furniture. We was a little skeptical about ordering online and Furniture Savings made it go as smooth as possible and it even arrived earlier than was quoted. I would do business with these people again, they were all awesome right down to the delivery drivers. We are loving the Broylhill Cambridge set of furniture ,love seat, chair sofa and ottoman. They are even more beautiful than it shows online. So very happy with our purchase and the savings. Thank you furniture-savings.com"
Patricia wright - Indiana
"This site was a lifesaver! I had bought my daughter's bedroom set 2 years ago in Illinois and needed to find a matching bunk bed set for it. I found this website and couldn't believe it. The prices were amazing and it was shipped right to my door. The wonderful delivery men set it all up and had it ready to go so quickly. They were extremely nice and polite gentlemen. I couldn't have asked for better service. I will definetely be back! Thank you so much for your wonderful products and services!!!"
Tonya Watson - Montana
"I will definitely use Furniture-Savings.com again! The whole process was so easy! We purchased the Aico Trevi wall entertainment center and it is absolutely gorgeous. The delivery company was very professional and courteous! Thank you for a wonderful experience from beginning to end!"
Michelle S. - Illinois
"We happily ordered a Kincaid Gathering House cherry sideboard, but it was delivered while we were on vacation. The friend who accepted the delivery didn't notice two slight imperfections in the finish. When we returned, I called about the "dings" and Jason in Customer Service was quick to remedy the situation. A local furniture repairman took care of the marks the next morning! :)
Thank you, thank you. . .we love the piece of fine furniture."
Nancy - Ohio
"From beginning to end a flawless process. I was always made aware of the status of the order up to and including delivery. Everything promised was delivered upon. All internet companies should hold you as the example for product and customer service. I will definitely recommend you to others"
James Suell - PA
"The entire buying process was wonderful! The furniture is beautiful. When it was delivered a noticed a very small chip in one of the dresser. The delivery mean patched it up and I could not even tell where the nick was.
I will be ordering again!"
Rosemary Armento - New Jersey
"Excellent service. Here's the best part. Our new furniture came in cardboard boxes. When the delivery truck arrived, my husband said, "Something else that needs put together." I just waited and patiently watched as the delivery people promptly put the furniture together, carried out the delivery boxes and was ready to leave in just a little time. Nothing for my husband to put together or clean up."
June - West Virginia
"I would definitely buy from Furniture Savings again. They have a great selection of furniture and very good prices. Their service is wonderful. They do everything they outline on their website. No surprises! Delivery personnel were perfect too."
Angie Turner - Ohio
"I purchased the bedroom suite Aico Eden it is just beautiful. I was suprised by the size and the quality is at its finest. The trucking company Realiable was very professional and did a wonderful job setting it up. Shopping with furnituresavings.com was so simple and the customer service was excellent. Highly recommend it to anyone.
Thank you so much,
Cathy Boaz --Missouri"
Cathy Boaz - Missouri
"We recieved our bedroom furniture Retreat Pine, it is absolutely beautiful, we love it and the guys that delivered it were very very nice and set everything up for us. That is what I call service with a smile. Thanks so much Furniture Savings.com, your furniture, service and helpers are the greatest."
Michael T. - WV
"Our recent order arrived without delay.,delivered and set up by Reliable Trucking (Delivery) . We are very happy with the quality of the furniture made in USA.
Barbara Marquis - North Carolina
"On time, professional, and the furniture is beautiful!Vaughan Bassett. Thank you."
Susan Janson - Ma.
"Best Furniture Ever! Really worth the price. High Quality!"
William - NY
"I absolutely love my legacy bedroom set very pleased with the purchase, if I ever needs more furniture I would buy again from furniture-saving .com, wally- michigan."
wally - michigan
"Received my Legacy/Evolution bedroom set on Sunday and I am so pleased. Trevor was awesome - patient (I changed my mind a couple of times) and very knowledgeable. The set is gorgeous, the delivery was on time and the men were corteous and professional. I will definitely purchase from Furniture-Savings.com whenever I need more furniture, and I have already recommended the site to several of my friends. 12/23/13"
Barb Milton - New Jersey
"My wife and I purchased the Huntington Fifth Avenue Queen-sized Leather bed. To say that it exceeded our expectations, it an under statement. The bed is extremely handsome and well made. The delivery staff were very professional and FAST!!!!
The price----unbelievable, we are looking to purchase additional furniture for our home."
David - New York
"Really great service! Even better low prices! The phone guy took our order correctly and several weeks later, the delivery guys did a nice set-up. I would buy from Furniture Savings again."
Wayne L - California
"The service was great guys delivering the furniture were good"
Danford Caron - Ct
"We had a great experience using Furniture-savings.com. I will recommend you to our friends. Everything from price, service to delivery was right on point!"
Pat Maloney - Florida
"Great place to buy from.....excellent communication throughout the purchase and delivery process. Our Vaughan-Bassett Oak River bedroom furniture is beautiful - looks just like I expected. Really good value. Thank you!"
RBuhrman - Maryland
"Miche from Florida.
Thank you Fritz and Sherry
for my Aico Venetian Bedroom Set.
Sherry I would like to let you know that you are
doing a very very good job.
Fritz was also very good at customer care.
They see the customer before they see the money. I was very happy
Miche - Florida
"I am extremely pleased with all aspects of purchasing my Legacy Rochelle bedroom furniture from Furniture-Savings. The customer service from day one with Sherri through the delivery was exceptional. I will also make mention of the price. It could not be duplicated at any other furniture dealers."
Joe Terravecchia - Pa
"We received the Vaughan-Bassett Natural Lifestyles in Merlot bedroom set on Saturday. The delivery men were polite, careful, and took away all the packaging. They even made sure each piece was in the "right" location. The set arrived in excellent condition (no damage that we could see) and is stunning! It seems to be good quality (important since it's a "big boy" set for our son) and is very attractive with nice details. From order to delivery took just under 1 month, which was a little earlier than estimated. We've already recommended furniture-savings.com to friends and family who saw photos we posted of the set after the room was set up and inquired about it."
Jessica - NC
"We had a great experience with our furniture order and delivery! It was easy to order, there was great communication during the delivery process, and the delivery was even early! My husband, however, was very disappointed that the boxes were left in a huge pile on our driveway, which we had to find a way to dispose of prior to the big winter storm. We are curious about how these materials are typically disposed of.
I want to give a 5 star rating, but we didn't expect to have to dispose of all the packaging materials/boxes."
C Limentato - IL
"I just love my Chateau Beauvais living room set. It is even more beautiful than online. The service was great. The furniture came much sooner than I expected. My husband said that the delivery men was awesome. I definitely will be ordering again soon!!"
Veronica B - Georgia
Thank you so much for your excellent customer service. I cannot remember the name of the person who helped me with the warrantee issues, I am sure you can look it up. She was fantastic. Everything was handled quickly and she was so nice. I have been in Customer service and sales management for 17 years and I have to say that if she lived in Washington I would try to steal her. Thank you again, my Grandmother is very happy and the quality and price were excellent. We will surely do business with you again as we still have 4 rooms (1bed, 1 living room, 1 family room and a formal dining and eat in kitchen to furnish. As our home becomes more complete you will hear from us again. Thank you.
C. Digerness - WA
"They delivered the night of the day before of expected delivery. Unable to unpack. I will see shipment in 10 days and will let you know about the dressers and night stands. For the moment, I assume all is well. The drivers were fine, courteous."
Betsy Dustman - Wisconsin
"I am very happy with the Legacy dining room furniture I purchased from furnituresavings.com. Easy ordering, great prices, and delivery was on time and exceptional. I would highly recommend purchasing furniture from furnituresavings.com and I look forward to using them again in the future."
Trina - Georgia
I recieved Aico Entertainment center Furniture,
and It's sooooo Beautiful and I love it!
It's nice and solid!
start to end your service was very nice.
Big saving for Nice Furniture,
Thank you all of your customer care and Truck driver...
i will order from you again,"
m,s - minnesota
"LOVE the bed and your prices are amazing. And the delivery was fine, however, the guys who put the bed together did a terrible job. NOTHING was tightened, and the bunk bed was swaying when I leaned on it. We had to take the mattresses off and re-tighten every bolt. AFTER tipping them.
Quality of the furniture is great (5 stars), the delivery aspect needs some serious work.
***** Store reply *****
We apologize for the delivery men not "finishing" the job. I spoke with them and they got all the bolts started and when they went down to get tools to finish, they got side-tracked and forgot to go back. We thank you for your business. "
Lori sawyer - NJ
"Great service from Furniture-savings.com! Very pleasant experience from ordering to delivery and setup. Customer service was quick to respond to our questions. The shipping company Furniture-savings.com used was able to accompdate our schedule and called about an hour ahead of their arrival time to verify our availability. We are very pleased with the quality of our son's new Lea bedroom furniture."
Kari - NY
"We purchased two occasional tables from the AICO Tuscano collection. Myra assisted with ordering, and Sherry handled the follow-up. We were very pleased with the entire process. The white glove delivery was excellent, with pleasant and professional personnel. Service and products were exactly as described. We researched numerous internet sources, and found Furniture-Savings.com to have the most reasonable policies, and the A+ BBB rating with only one complaint filed in the last three years. We were unable to locate any other source with a remotely similar record. We were very hesitant to order furniture online, but will definitely make all future purchases from this company. We highly recommend Furniture-Savings.com as a fair and honest vendor. Thank you for your service."
Jim G. - California
"We could not have been more pleased. The price and quality is amazing. Everything about the order was taken care of in a very professional manner. The delivery was right on time with extremely move movers. Thank you!"
VIRGINIA STEWART - TEXAS
"I needed repair parts for a dresser we bought several years ago for our daughter, from Levitz furniture. The drawer hardware you have is an exact upgrade from what has worn out and broken. You have the exact parts I needed at a reasonable price, and will save me literally hours of work, by not having to adapt drawrs to other manufacturer's hardware."
JOHN PELLOCK - WA
"Delighted with my Vaughan Bassett bedroom set. My order was received and set-up in perfect condition. I will order again from this web site. Great experience."
Mary - Maryland
"EXCELLENT! Bought two Liberty Lafayette collection end tables and a Hammary Suffolk Bay coffee table. Best price on the coffee table. End tables were a bit more expensive than other sites but total prder sstill best price. Received everything well within expected date. Excellent service on phone and delivery. Thanks!"
Liz Farishian - NJ
"First time user. Couldn't be more thrilled. We ordered an
entertainment center (Aico) and was very satisfied. From the first contact to the last.... unbelievable customer service!
Thank you to the delivery team as well as the order team!"
Carol - Colorado
"We ordered 3 pieces of Broyhill bedroom furniture. The total cost was 2/3 of what the nearest retailer would have charged. Plus, we would have had to driven 5 hours (round trip) to order the items, and then another 5 hours to pick up the items once the retailer received them. When we called the retailer, they estimated receipt at 6-8 weeks. With Furniture-Savings we ordered on July 23 and had them delivered and set up on August 23! The person taking the order was knowledgeable, friendly, and polite. The delivery were the same. The items were delivered in perfect condition. We can't imagine every buying furniture anywhere else!"
Jim B - Colorado
"Our compliments to Furniture-Savings.com. Great pricing and you did all you said you would do. We just have one problem/comment and that is on the manufacturer. All arrived in good condition except for the door latches/clips. These are of very poor quality as the small twin rollers on the cabinet that the "pins" on the doors slip into move around and will not stay aligned so the doors will close and hold. We have tried to be very careful and close the doors gently, having to adjust the rollers almost every time we need to close the doors. Even then we miss sometimes and have bent two of the rollers beyond repair. These should be tossed from the design and replaced with magnets or some other quality holders.
I will be contacting Kinkaid to ask if there is something they will do.
Sharon Frazier - California
"Dealing with FS on the phone was great. Furniture looks good.
Delivery went ok but they did not take away garbage."
glen taylor - Illinois
"Thank you very much for the delivery of the dining console. The delivery went without a hitch. The two delivery people were very polite."
Christine Langlois - NC
"My three pieces of Vaughan-Bassett Bedford Falls Collection arrived in three weeks and was perfect!! Ordering was a breeze, delivery service was excellent, salesperson was helpful and courteous and prices can't be beat. Best experience I've had buying furniture. I will definately be back."
Brenda - Pennsylvania
"This item was ordered for my daughter's birthday.
She was very pleased with the desk and it suited her needs very well. The gentlemen who delivered it were very nice and thourough with their dellivery. I would order again from you."
nancy drumheller - virginia
"We purchased two full beds set. The furniture is just beautiful, but the delivery people left all the boxes behind for me to throw away. I had a hard time finding someone to help me with all those boxes. I even gave them 30.00 tips were hoping he clean up take all those boxes out of my driveway but they didn't!**** Store Reply - We apologize that the drivers did not complete the delivery properly. They are supposed to remove ALL debris. We have contacted the delivery service to notify them of the problem so future customers will not have the same problem.****"
Sophal Pettit - Maryland