"Vaughn Bassett bedroom pieces were delivered 7/31/11.
I realized I signed a release but, in fact, I missed some scratches on the night stand. I have been very satisfied with everything over all from the ordering to the delivery and quality of the furniture! I would like a stain stick in the Mohawk brand, extra dark walnut. The delivery man used this on the edge of the dresser surface where the finish had rubbbed off. He said he could not leave the stick. I need one for the scratches on the nightstand. Can you send me one? Otherwise, where might I purchase one?
Thank you very much!
****** Store Reply******
Great to hear everything went well. We shipped out the requested marker this morning and you should receive it in 2-3 days.
Susan Jacobs - Arkansas
"Excellent quality furniture and great service! I'm very happy."
Dhurata - New York
"It's been about a year since I purchased a dining room set from FurnitureSavings.com with no problems. The furniture is beautiful (Legacy Vougue). I am now looking to buy furniture for another room.
While looking through the online catalog this time, I noticed this link for feedback. Although my first purchase and delivery was a year ago, I thought others might gain from my belated feedback.
I was always skeptical about buying online. My motto is "if it's too good to be true, then stay away" Anyone might think this when making a large purchase like furniture over the web. Well, I can tell you after purchasing a dining room set from FurnitureSavings.com, I am so happy that I'm back for the next purchase. This company is legit; has great customer service, great delivery service and to top it off, I saved $1800 over what it would have cost me from a local store in my state. No risk buying from them.
They are honest and out to please you!
They even went up and beyond."
Alan - New Jersey
"I recently received an Aico electric fireplace. I just love it! I did a lot of research and found the best price with Furniture Savings. The delivery company was also very good. They arrived as scheduled, were careful with the piece and very nice. The remote was misplaced, but they sent the remote as promised and Furniture Savings was also trying to help me any way they could. A really positive experience overall. I would definately recommend these guys and the products they sell."
Marion - New Jersey
"Price point was excellent, furniture arrived in a timely manner however the delivery company re-scheduled twice. Once we finally received the furniture on the 3rd time everything was fine."
Jared - Alabama
"We are thrilled with our sales and delivery experience. The furniture is exactly as we thought it would be, and the delivery service was awesome. Thanks for a very positive experience."
Tom Bigley - Florida
Was very excited! Delivery truck arrived on schedule 2:15 on April 16th 2013pm. But no item (Broyhill bed) One said "it was not on the truck." As you can imagine, this is more than an inconvenience. Furniture was moved. Mattresses were vertical and waiting bed. As I could not move them back, I was thinking of sleeping on couch indefinitely. Then I heard the doorbell. Drivers for Reliable trucking, Rob and Jason had to completely unload their truck. They found our beautiful bed! Thank you for great professional drivers who deliver beautiful furniture with excellent service!
Harvey / Mrs. Dee Shrum
We are always glad to hear stories of our drivers going "above and beyond".
Thank you again for your business,
Harvey / Mrs. Dee S. - California
"We love our new king-size Oak Lane II-Light bed by
Vaughan Bassett. It was easy to shop on-line and it was a smooth transaction/"
Joan Suspenski - New York
"I could not be more pleased and satisfied with the service and product afforded by Furniture Savings. Although, we had a problem with a damaged pedestal the transaction was handled professionally and I was able to retain the damaged table until a new one replaced it. It arrived last week and the old damaged one removed and the new pedestal is perfect and I couldn't be happier. It's seems to be difficult for most companies to deliver when everything goes smoothly and here there was a hiccup and Furniture Savings made it as pleasant as possible. Taylor was extremely courteous and helpful as well as any of the other staff that I had dealings with.
I will definitely be purchasing additional items and recommending them to all my friends.
Edna Klopfer - Connecticut
"We purchased a bedroom set from the Vaughan Bassett company. The collection is Reflections. Delivery was 2 weeks before the date that we were told!!! We shopped locally to get an idea of what we wanted. Your price beat every place that we looked!! We are very happy with our purchase and your delivery men did a wonderful job!! Thanks so much!"
Don and Sue - NJ
"Just want to say that ordering from you was a great experience. It took 4 weeks to get my table but i was quoted up to 8 weeks so I was very happy I got it early. Simple, easy, reliable company. Thank you so much for helping me complete my living room. The delivery guys were so nice, super friendly. Put my table together and put it where I wanted it in the room. Overall excellent company to work with for furniture needs. I would buy from again!"
Sarah - Florida
"Really great service! Even better low prices! The phone guy took our order correctly and several weeks later, the delivery guys did a nice set-up. I would buy from Furniture Savings again."
Wayne L - California
"Furniture delivered within time frame estimated. Very pleased with delivery service and love the furniture. Thank you."
Phyllis Catanzaro - Arizona
"Great service, so friendly. Amazing product and price! Delivery was easy and furniture was packaged very well. Exceeded all expectations, I was afraid of buying online but now I know where to buy in the future. Just a great overall experience."
HappyCustomer - Kentucky
"I was a little worried about buying furniture online. However, LOVE the furniture. It's even prettier than the picture. There was nothing wrong and the delivery went well. The guys were GREAT! They were personable and cleaned up after themselves. They worked HARD getting one of the pieces in, but they did it. I must admit, the experience was great and I wouldn't hesitate for a minute to order from you again."
Debra A - Virgina
"I absolutely love the Aico Eden furniture. It is more than what I imagined, and the white glove delivery service added the final touch. I am very pleased with my purchase. Thanks!"
GLENDA CODDETTE - GEORGIA
"The Good: Good product, arrived in excellent condition.
The Bad: Delivery was a fiasco. First, delivery is sub-contracted by independent carrier. During the ordering process, it was not noted that the delivery would be via tractor/trailer rig. If I had known that, I would have had delivery to a business dock.
The driver/co-pilot of the trucking firm called to state arrival in 2 hours, then called to say it would be 4 hours, then called to state that issues would necessitate another delay, maybe 2 hours. Then called wanting to know how to get to my address. Still yet not informing he was in a tractor trailer rig. Then called to state that he could not come into the addition due to being in a tractor/trailer rig. I had to use personal vehicle to meet up with them on main road, load them and product to go to my residence, unload-unpack-then take them back to their truck.
A pain in the @#% process for sure.
We apologize for the delivery issue."
Greg Sutton - Oklahoma
"My three pieces of Vaughan-Bassett Bedford Falls Collection arrived in three weeks and was perfect!! Ordering was a breeze, delivery service was excellent, salesperson was helpful and courteous and prices can't be beat. Best experience I've had buying furniture. I will definately be back."
Brenda - Pennsylvania
"We recieved our bedroom furniture Retreat Pine, it is absolutely beautiful, we love it and the guys that delivered it were very very nice and set everything up for us. That is what I call service with a smile. Thanks so much Furniture Savings.com, your furniture, service and helpers are the greatest."
Michael T. - WV
"One of the chairs arrived damaged, the leg mount is cracked. I will repair it myself.
There also is a small chunk of wood out of th edge of the tables leaf.
I was very satisfied with your service. The furniture looks great.
The Manufacturer was Legacy."
Jim Witkowski - Wisconsin
"We were very pleased with your service. The delivery went very well and the chairs we ordered arrived in good condition. Thank you. Marcia Pearlroth"
Ms. Pearlroth - FL
"Very satisfied customer. Ordering was easy. The delivery and setup by Paul and Preston from Reliable Trucking was top-notch.
Will definitely buy from again."
Joshua B. - Louisiana
"Great sellers. Would highly recommend. Thank you."
Rano Kromina - New York
"The furniture is great, we love it. We had to wait for about 2 1/2 months to get all of it delivered."
Melanie jensen - Idaho
"I would definitely buy from Furniture Savings again. They have a great selection of furniture and very good prices. Their service is wonderful. They do everything they outline on their website. No surprises! Delivery personnel were perfect too."
Angie Turner - Ohio
"I absolutely love my legacy bedroom set very pleased with the purchase, if I ever needs more furniture I would buy again from furniture-saving .com, wally- michigan."
wally - michigan
"I am speechless about the quality of furniture and customer service from Furniture-savings.com. The pictures actually doesn't do the furniture the justice that it deserves. I fell in love with and purchased the Aico Cortina Bedroom set. In the picture, it looked awesome, but when it arrived, I was weak and speechless at the quality and oppulence of the pieces. I felt like a queen and that I have begun to collect pieces that should be in my will. The hidden drawers, velvet lining, and actual WOOD was all I could take. I am so happy. The customer service was out of this world! I am a customer FOR LIFE!! Thank you Fritz!!!!!!!!!"
Patricia Witherspoon - MD
"We recently purchased the Beckenham BR set by Pulaski. We are higher-end consumers. I have never ordered furniture from online and was a bit nervous because I didn't see this set before buying it. Most of the stores in my area really don't carry BR sets, so it was impossible to see the quality. So, I worked with Jason and he was extremely professional and HONEST!! He actually steered me away from another BR set because he felt we would not be satisfied with the quality. (He even emailed me pictures of the inside construction.) I appreciated Jason's effort and integrity.
The Pulaski Beckenham BR Set was absolutely beautiful and the price and the quality were great! The delivery was better than expected time-wise and they were very professional. I would very highly recommend Furniture-Savings as a reputable, aim-to-please company and my experience with them was extremely pleasant.
The only other comments are is that the color of the BR set was pictured differently than "
Lorie and Ben Mena - New Jersey
"I ordered the Pemberliegh sofa from the Legacy collection.The sofa is so beautiful and a true attention getter. I am so happy with it. The associates that handled my order were so helpful and courteous. When it arrived, the delivery men were having a very hard time to get it in the door. They were very careful and needed a little help because of the packaging and the size of the sofa. I am satisfied with every aspect of this transaction. Delivered on time."
Denise Shildwachter - ohio
"Fast, courteous, helpful...American Drew dining set ordered, delivered, setup within one month. Extremely pleased...will do business again!!!!!"
Irene Sarno - Florida/NY
"I am so happy with my purchase from your company from start to finish. Especially how Mr. Jason has helped me so professionally! I will be back again soon!"
Joshua - New York
"My furniture was delivered a day before, which was great! The delivery guys were very professional and did a wonderful job in setting every thing up. Words can't describe in how beautiful my bedroom looks!The quality of the furniture is amazing!"
Tayane Koch - NJ
"The delivery service was excellent. I bought 4 pieces of Broyhill antique attic collection. The entertainment armoire was not the piece I originally ordered but I have since found out that the armoire is no longer being made so have decided to keep what I got."
Patrice Meltzer - New York
"I love my new American Drew furniture. Everything went well with the delivery. Thank you so much."
Judith - Wisconsin
Rano Kromina - Brooklyn. New York
"I am so happy with my kids new Lea Kids Deer Run bunk bed furniture- I was worried that your company was not going to be able to deliver on time. In fact you deliver a day early- The guys were so nice and helpful - They built everything with patience. Thank you so much!"
Leonor - Clifton, New Jersey
"From beginning to end a flawless process. I was always made aware of the status of the order up to and including delivery. Everything promised was delivered upon. All internet companies should hold you as the example for product and customer service. I will definitely recommend you to others"
James Suell - PA
"I am completely satisfied with my purchase. I needed one last piece to complete my bedroom set of the Vaughan Bassett Appalachian Hardwood Collection in dark cherry. Furniture arrived right when you said it would and was received in excellent condition. I can't say how good my experience was with you folks."
Rich Goldsworth - Ohio
"Overall, a wonderful experience! Absolutely the best price I found anywhere, great customer service, my new Vaughn-Bassett Cottage Cherry Triple Dresser and nightstand are beautiful, so much nicer that I expected, just stunning to look at! Delivery went very smoothly, actually arrived day early so I wasn't quite ready for it but the courteous and friendly delivery company offered to help me get my room ready for the new furniture!!
I am impressed with my entire experience with Furniture-Savings.com and I plan to purchase a Broyhill living room set in the very near future. I have confidently recommended you to everyone I know, this is the place to go, with confidence!!
Thanks so much :)"
Lori Morin - CT
"Purchased Vaughan Bassett-Forsyth Collection, Medium Oak bed frame with end drawers.
Very happy with my purchase"
Michael Gleason - Michigan
"I can't tell you how satisfied I was dealing with you folks. The exact item I wanted and it arrived in excellent condition. The one delivery person commented that they generally don't see customers get excited when they have furniture delivered. Thanks again."
Rich Goldsworth - Ohio
"The chest of drawers is gorgeous and the delivery service was perfect. I am very happy with every aspect of this transaction."
Marjorie Henderson - California
"We love our new dining set. We purchased the piña colada counter height table and swivel stools and could not be happier. The people we dealt wth, from ordering to delivery and set up were friendly, efficient and professional. We would not hesitate to order from your company again."
Teriann neigel - California
"I'd like to say that the individuals working for furniture savings.com are true professionals. I had been in search of a Legacy Conquistator china hutch to complete my formal dining set. My local furniture store could not obtain it for me so I searched on line and found Funiture-savings. com. They had it in stock and was able to obtain it for me. It has been delivered and my set is now complete. It's so... beautiful. Thank you and I will tell a friend."
Angela Newell - Somerset,KY
"This is the first time I've purchased furniture from an on line source and I am totally blown away by the ease that the transaction was completed. The prices cannot be beat and the service is impeccable. My only disappointment is that I didn't know about this company when I bought other furniture.
I've been telling all my Family and Friends about this site and rest assure, I will be a longtime customer.
We couldn't be more pleased with the Laramie collection we purchased."
Raymond Michalski - California
"all very good thanks for your furniture excellente price
looks beaytifull delivere in time.
Furniture arrived in perfect conditon. Would highly recommend. Excellent service."
jose a diaz - florida
"I love my furniture! The order and delivery service was superb!"
Nancy McGee - Virginia
"I must admit that I was a bit apprehensive about during an online order,but to my suprise ,it was a total satisfying experience.I odered a 3 piece coffee table set,(Liberty MFG,the victorian group and it is stunning.The curved legs and the wood gives my room a high dollar look.I am completely satisfied with making that choice.
I was also impressed with the white glove delivery service,those guys were great,timely and did professional work.I cannot recall their names,but (Reliable Trucking) Kudos to the two delivery guys ."
Ida morgan - TN
"Furniture was delivered within the specified time range and had an accurate update of status on what was happening with the furniture! There was great communication from the delivery people to ensure that we had a date/time that worked for us and the delivery guys were prompt - they even called when traffic was heavier than expected to say they would be 30 min later than when they had called a few hours previously. GREAT quality furniture also.
We ordered two of the 5 Drawer Chest, Bedford Falls Soft White BB94-115 Vaughan Bassett. Its great!"
Lynn - Michigan
"Our experience with Furniture Savings has been a pleasure..
Your employees, from the person who took our order over the phone to the two gentlemen who delivered our furniture were absolutely fantastic...!!!
Len & Paulette Sousa"
Len Sousa - CT.