"I can't believe how easy it was to fix my bureau drawer.
The Kenlin installation and troubleshooting videos made it simple.
Sunday my drawer wouldn't slide back in. I flipped the drawer over, saw what part was broken and it said Kenlin slide ll on it. I went online, found it immediately, ordered the part and 3 days later my drawer is fixed!!!!!
I wanted to thank you for making that task simple, quick, and inexpensive for me.
L. Lewis - MA
Great, thanks again for all your help. I will definitely use FurnitureSavings again and recommend it to friends and family. The customer service has been excellent, not always an easy thing to find these days. Thanks!"
Keith - Des Plaines, Illinois
"Wonderful bed, wonderful delivery, great all around!
Keep the great delivery people...they were terrific!"
Betty Dahlberg - Massachusetts
"Everything went very well as expected !!!!"
Ken kozak - New Jersey
"A wonderful experience! I purchased 6 pieces of the Vaughn Bassett Hamilton bedroom line and Furniture-Savings.com had the best price I could find by a considerable margin. The order process was simple and smooth. Delivery was scheduled, delivered on time and the drivers/delivery men were quick and professional. I could not be happier with my purchase and with Furniture-Savings.com.
Jim V - West Virginia
"I am quite pleased with the furniture that I purchased from you--Vaughan Bassett Forsyth BB77-226 and BB77-115, however the nightstand was advertised as a 3 drawer unit, but it is only 2 drawer made to look like 3 drawer. The two pieces are well made and fit well in my bedroom. The only other thing I want to mention is that the delivery men would not take the boxes and packaging. They did tear the boxes down, but now I have to get rid of it all.
I certainly would choose your company when I want to purchase furniture again.
Thank you, Beverly Baker
**** I am sorry that our delivery men did not complete the job and remove all of the debris as they are supposed to. We will certainly look into it. We have corrected the nightstand information also.****"
Beverly Baker - Washington
"I recently ordered pieces from the Vaughan Bassett Retreat Cherry collection. I am extremely pleased with the furniture! The amount of communication I received from the time I ordered the furniture until after delivery was just right and the delivery service was excellent. Overall, I was very happy with the purchase and would recommend your site without hesitation."
Melissa Bulifant - PA
"GREAT SELLER. GREAT ITEMS. A+++++"
KROMINA RANO - BROOKLYN NEW YORK
"Legacy bed herritage court very high quality furniture , very pleased with set up and delivery."
John Meshak - WI.
"I received my Michael Amini Villa Valencia 2 X Bedside Chest, Gentleman's Chest, and Dresser Mirror. Unfortunately, I had to return the Dresser because of damage. Nevertheless, the delivery guys, Mr Johnny Jones and Mr John McGee, were very professional and assured me everything would be resolved as quickly as possible when they arrived back at the facility. Mr Johnny Jones and Mr John McGee were very professional and polite individuals and they took care to ensure my requests were address. They did a fine job and I would like to give a personal THANK YOU and request their service for my next shipment. Great job! The furniture is beautiful and I look forward to doing more business with you to secure my order for the Michael Amini Cortina Bedroom Set.
Thanks so much!
John Camps - Ohio
"Price point was excellent, furniture arrived in a timely manner however the delivery company re-scheduled twice. Once we finally received the furniture on the 3rd time everything was fine."
Jared - Alabama
"Thank you for the update and yes I LOVE LOVE LOVE the furniture! It's much prettier than I even imagined it could be! And he gentlemen who delivered it were so sweet! The whole experience has been great."
Ms. Peterson - CA
"The Good: Good product, arrived in excellent condition.
The Bad: Delivery was a fiasco. First, delivery is sub-contracted by independent carrier. During the ordering process, it was not noted that the delivery would be via tractor/trailer rig. If I had known that, I would have had delivery to a business dock.
The driver/co-pilot of the trucking firm called to state arrival in 2 hours, then called to say it would be 4 hours, then called to state that issues would necessitate another delay, maybe 2 hours. Then called wanting to know how to get to my address. Still yet not informing he was in a tractor trailer rig. Then called to state that he could not come into the addition due to being in a tractor/trailer rig. I had to use personal vehicle to meet up with them on main road, load them and product to go to my residence, unload-unpack-then take them back to their truck.
A pain in the @#% process for sure.
We apologize for the delivery issue."
Greg Sutton - Oklahoma
"I ordered a bench on June 15, 2014. My receipt says "Please allow 4-8 weeks (shipping to CA)".
August 12, 2014 marked 8 weeks since I placed my order.
Today is September 10, 2014. It has been 12 weeks since I placed my order. So far, I have no bench.
I did receive an email in mid-August from a company threatening to schedule a delivery with me with in the next 7-10 business days. Yesterday, the 14th business day after receiving the email, I called that delivery company and was told someone would call me in a week or so.???
Not so impressed with Furniture-Savings.com so far!
***** Store Reply ***** Ms. Hoddick, long story short on this order we did not live up to your expectations or our standards. Due to mfg. delays and shipping delays, we simply did not get the item to you as quickly as we like. We have issued a 10% discount on your order because of the extended delay without proper notification. We checked with our delivery service this morning and we are glad to hear they con"
J Hoddick - California
"I'm very please with the order I received from Furniture-saving.
The delivery time was less than a month; much faster than I expected. Thank Sherry for the first class service."
Willie E. Coleman - Louisiana
"I purchased a nightstand and chest from the Vaughan Bassett cottage range. I was a little nervous about ordering online since I had never seen the furniture in person and was hesitant because it could have taken months to arrive.
Now that the furniture is here, I'm really glad I ordered it! Besides saving a lot of money off the retail price, the items came a lot sooner than expected; I think it took about 5 weeks total. I was kept up to date by emails to let me know what stage my furniture was at, and the week of the delivery I was called and told when to expect the truck.
The drivers arrived exactly on time, and they were courteous and efficient. They got the furniture set up and in position in just a few minutes, and did not do any damage to the house in the process.
All in all, I was really impressed! I'll definitely use this site again if I need to buy more furniture. Thanks a lot."
Jenna - Michigan
"I expected to wait much longer for my furniture but it was delivered at the perfect time for me. The new flooring had just been installed and the furniture arrived 3 days later. It could not have worked out any better. My room now looks like a magazine article with a savings I would not have imagined! Thank you Furniture-savings.com!"
Susan Horn - Michigan
"Shipping arrived on time, delivery service stayed in contact throughout delivery, and beautiful product!"
Carolyn Grace - Texas
"We could not be happier with the service from the delivery folks. They were professional, friendly and did an excellent job setting everything up for us. My wife and I will definitely make future purchases from furniture-savings.com.
Keep doing what you are doing! We appreciate it."
Michael Stang - North Carolina
"We are very happy with your service and the furniture. We hope to complete our home renovations (kitchen, bath and living room) this year, and look forward to your discounts/savings notices. thank you"
Tom Hart - New York
"Furniture delivered a week ago. One of the dining chairs was not level -- had to put two felt pieces under the leg to make it level.
One of the chairs had a "blemish" on the top of the back. Delivery man had a "pen" to color it in so it looked more like a "knot hole".
Was under the impression the two leaves stored UNDER the table and could be pulled out from each end. Was a little disappointed this wasn't the case. The counter-height Legacy Logan table I saw in a local store did have the leaves under each end. Thought this table would be the same.
Overall, it looks nice in the dining room.
Delivery was smooth - drivers kept in touch regarding the delivery."
Linda Aper - Illinois
"Hello, I wanted to Thank you all for your great service. I am very happy with the furniture that I ordered as I knew I would. I would highly recommend your company. From the gal who took my order to the gentlemen who delivered my furniture every one was great. Thank you"
Wanda Adamson - CA
"Really great service! Even better low prices! The phone guy took our order correctly and several weeks later, the delivery guys did a nice set-up. I would buy from Furniture Savings again."
Wayne L - California
"Our shipment was delayed about a month by the manufacturer which was a bit disappointing. But when Brandon called (who was unexpectedly kind and courteous - not always the case these days) to let us know of arrival earlier in the day than expected, the disappointment turned to anxiously awaiting our purchase...AND...we were not disappointed. Keith and Brian (both buys were very personable) arrived in a timely fashion, and assembled and setup our beautiful Legacy Versailles Dining Room table and chairs - with suggestions re: care and maintenance. Needless to say, this was one of the best experiences we've had with an online purchase. Keep up the good work guys....we're looking into our next purchase!"
MIchael & Ollie Richardson - Indiana
"Dear Furniture Savings,
You have done it again with yet another extremely satisfied customer! We purchased many pieces which included the Aico tropico hexagon dining room set, Aico Cortina bedroom set, and Aico windsor court club chair. We are impressed with the quality and value of the furniture and equally pleased with the level of professionalism and customer service that Fritz provided. Our furniture is absolutely gorgeous. I did not think it was possible, however; the furniture quality, prices, and service exceeded our level of expectations. You have customers for life, thank you."
Ronae and Kwame - North Carolina
"We could not have been more pleased. The price and quality is amazing. Everything about the order was taken care of in a very professional manner. The delivery was right on time with extremely move movers. Thank you!"
VIRGINIA STEWART - TEXAS
"Delighted with my Vaughan Bassett bedroom set. My order was received and set-up in perfect condition. I will order again from this web site. Great experience."
Mary - Maryland
"We received our AICO Tides bedroom set today. We had to order it online, because we could not find a local dealer. This was our first experience with AICO and Furniture- Savings.com, and we are very pleased with both companies.
We had been searching for a bedroom set for an entire year, and had almost given up. Then, we Googled AICO, and found this web-site. Skeptically, we ordered the furniture, and the entire experience was the best we have had in 30 years!! Thank you so much. We will definately order again - and highly recommend it to our friends and family."
Jones Family - Florida
"My furniture was delivered a day before, which was great! The delivery guys were very professional and did a wonderful job in setting every thing up. Words can't describe in how beautiful my bedroom looks!The quality of the furniture is amazing!"
Tayane Koch - NJ
"Beautiful and stunning!!! The pictures do not do justice for this collection. I purchased the AICO Eden Home Office w/a filing cabinet. Superb craftsmanship. I only buy quality furniture ~ Ethan Allen has lost me as a customer ~ Furniture Savings has gained a new one. Jason told me this would be the last "office" I had to buy - he is right. The delivery men were wonderful. Jason is wonderful to work with. This experience has made me loyal customer ~ I'll only be purchasing my furniture from you!! Thank you for such wonderful service. Did I mention you had the best prices on this collection? Simply awesome!!!"
Michele Y. - Virginia
"Furniture was delivered within the specified time range and had an accurate update of status on what was happening with the furniture! There was great communication from the delivery people to ensure that we had a date/time that worked for us and the delivery guys were prompt - they even called when traffic was heavier than expected to say they would be 30 min later than when they had called a few hours previously. GREAT quality furniture also.
We ordered two of the 5 Drawer Chest, Bedford Falls Soft White BB94-115 Vaughan Bassett. Its great!"
Lynn - Michigan
"I have never ordered furniture online before and was apprehensive about the whole process. Yesterday the semi arrived and the two men carefully unwrapped everything outside and they carried it and set it up exactly where I wanted it. I had ordered Vaughn-Bassett bedroom set and the quality was superb."
Patrick - Illinois
"I purchased the Kincaid Homecoming Vintage Pine farmhouse table and 6 chairs. The ordering process was great, and so was the delivery. The delivery had a bump in that it was a day later than expected due to mechanical difficulties with the truck. When the delivery was made, my husband said that the two gentlemen were very helpful and professional. They set the furniture up and removed all the packing materials. The only thing that I have questions about is that there was no paperwork (other than a delivery form) that accompanied the delivery. When I made my purchase, I received a protection plan, but since I didn't receive any paperwork, I have no idea as to how the protection plan works in the event I need it. Can someone please send me that information? Thank you so much for making this furniture buying experience such a good one. ****We are glad to hear everything went well. You should have received the protection plan information via email. I will make sure another copy is sent t"
Anita Branch - Texas
"furniture arrived on time as arranged by carrier. everything was well packaged and protected, no damage. the delivery men unpacked everything outside, moved items inside and assembled everything. placed the furniture where i wanted it. they hauled away all packaging, cleaned up the work area. excellent service and the furniture is as described on the website."
steve - washington
"I ORDERED FROM JUSTIN.....He was very profeshional.....& got me a real nice discount.....I would definitely order from him again.....Ihope the furniture is like on the website.....somehow I feel that it will be..."
MRS SMITH - CALIFORNIA
"Furniture delivered within time frame estimated. Very pleased with delivery service and love the furniture. Thank you."
Phyllis Catanzaro - Arizona
"We are very pleased with your business. The ordering was easy. The delivery was efficient, polite, and best of all, on time. Everyone we have dealt with has been very nice and knowledgable. Thank you for everything."
Pamela Plyler - North Carolina
"Dealing with FS on the phone was great. Furniture looks good.
Delivery went ok but they did not take away garbage."
glen taylor - Illinois
"Thank you. The furniture are great, the delivery service was excellent. With best wishes, George P."
George P. - NC
"We were given a very good price on a Legacy Evolution Sleigh Bedroom set. Saved $1000 over local store prices. The order process was easy and we received updated e-mails on the order process. The furniture was delivered in about three weeks. The delivery service was terrific. They were very expedient in getting evrything unpacked and setup. Overall a VERY GOOD experience and I would highly recommend. Additonally, we are very please with the Legacy furniture. Thank you Fritz."
Mark - Indiana
"Brookfield by Pulaski
Shenandoah by Largo
Cobblestone Snow White
The delivery guys were great. Polite, helpful and all furniture pieces were wrapped in moving pads or in the original box. The dresser to the Pulaski set suffered a severe scratch across the top of the dresser - don't know how it happened. The driver used a scratch pencil but it is still noticeable. The footboard to that set also sustain some minor damage.
The other two sets escaped any trauma."
Barb Hansen - Texas
"I was a little apprehensive about buying furniture off the internet, but I fell in love with the monte carlo bedroom set from AICO. I couldn't find the entire set thru other sites, but furniture-savings was able to get the entire set together for me, and delivered it the day after we closed on our new house. One of the drawer handles was demaged in shipping, but they replaced it pretty quickly at no cost to me. I would definitely purchase from them again, and recommend them to anyone looking for quality furniture at a fair price."
Shaw-nay Crime - Georgia
"Ordering from Furniture-Savings.com was a great experience. Name Brand, quality furniture at over 20-25% savings compared to shopping locally. If you've seen a product in a store, be sure to comparison shop with this company. It is a "no-brainer".
Delivery was a breeze as well with complete "set-up" in the house. We would definitely order from them again."
R. Myers - TN
"We just had our Vaughn Bassett - Hamilton - bedroom furniture delivered and it is BEAUTIFUL!! I originally saw this furniture on the website of a high-end furniture store near our home. I searched the web to get pricing and came across your website. I am SO glad that I found you! We saved several hundred dollars on the price of the furniture, in addition to the free shipping and no taxes. The delivery guys were VERY courteous, efficient, and covered our hardwood floors so they wouldn't get damaged. We will definitely recommend you to our friends and will shop againg with you for our future furniture needs!"
Stacey Keller - Maryland
"Furniture arrived in timely manner. Movers were polite and efficient. Love the furniture. Exactly what I needed. Thanks"
Sherylle - Michigan
"Our compliments to Furniture-Savings.com. Great pricing and you did all you said you would do. We just have one problem/comment and that is on the manufacturer. All arrived in good condition except for the door latches/clips. These are of very poor quality as the small twin rollers on the cabinet that the "pins" on the doors slip into move around and will not stay aligned so the doors will close and hold. We have tried to be very careful and close the doors gently, having to adjust the rollers almost every time we need to close the doors. Even then we miss sometimes and have bent two of the rollers beyond repair. These should be tossed from the design and replaced with magnets or some other quality holders.
I will be contacting Kinkaid to ask if there is something they will do.
Sharon Frazier - California
"I have had much better success with ordering on internet than visiting individual stores. Will order again when I need something. I called and asked for some touchup as there were a few spots that the paint must have missed. Hopefully will get that soon.(note from store - Touch-up kit mailed out 12-28-09)"
L. K. Cook - Indiana
"I purchased the Monte Carlo II Silver pearl Queen bed two side tables and a dresser. However it did not come with the metal canopy pictured with the bed. I believe it should have been included...
***** Store Reply *****
We apologize for the mix-up. We had left the canopy off the order on accident. It has been ordered and will be delivered as quickly as possible. Per your request, we will deliver it with your new order."
Joseph M Spiteri - Illinois
"I just received my order from your company. I had a very good experience with the customer service rep Sarah and the expedition of the order. This was my first experience with online ordering with furniture and Sarah explained in detail everything that would transpire and how the company works with the billing. My experience working with her and customer service was enjoyable, safe feeling and understandable. I had no problem contacting her with a question that came up after I already ordered the furniture. The furniture itself was exactly what I ordered and exactly what I expected. As far as I can see there is no seeable damage and the furniture arrived wrapped, packed and boxed.
The delivery service was great. The gentlemen worked professionally and courteously. The put the furniture exactly where I wanted it and cleaned up the entire packing of the furniture.
I would highly recommend this company to anyone who like good furniture (Broyhill) and courteous service.
I give the comp"
Lorraine Pugaczewski - New Jersey
"Thank you very much for your courteous and professional service. After placing my order for the Cortina group bedroom sleigh collection, I didn't realize until 2 days before delivery that the armoire did not appear on the invoice. I immediately contacted a staff person by the name of Jason and he delivered prompt and satisfactory answers to all my questions and concerns and assured me that my satisfaction was guaranteed. My armoire will be delivered in 6-8 wks. I will definitely use your company again for any furniture needs that I may have. Again, thank you and continue giving excellent customer service. This was the most pleasant buying experince I have encountered. Kudos to the delivery as well."
Alice Clay - North Carolina